MY CAT ALMOST DIED, THEY DIDNT CARE, AND I WOULD THINK TWICE BEFORE GOING TO THIS VET!!! Negative stars is an understatement. I took my cat to this vet to be checked up for urinating in the wrong places. After I did a search online, I learned that this could be one of many things, and that a trip to the vet was necessary. I took my cat to Soquel Creek Animal Hospital. I went in on a Wednesday, the vet said that they would take some urine to do testing and a culture for crystals, UTI, and I was told I would get the results on the following Monday. I was told Crystals would be dangerous, but not just how dangerous they could be, and how important it was to start taking the right steps. I left without any medications or any idea that my cat may die in the days following. I was informed a diet change would be needed if it was crystals, and nothing else. The following Monday, I was informed my cat had crystals and I could pick up the change in food the next day. I told the vet my cat had puked that morning and he said nothing new. The vet didnt tell me to bring my cat back in or anything to suggest that I should be more worried. I went home thinking everything was okay and a minor change was necessary. Well, I got home to a much different scenario. I walked into my house covered in blood. I dont mean just a couple of drops. I mean my entire dinning room, kitchen, hallway, bedroom, to the bathroom where I found my cat covered in blood. I scooped up my little baby and immediately went to the emergency vet. I told them I knew he had crystals, and they asked me what type and I didnt know (the vet didnt inform me that there were different types or what they meant). I learned later that it makes a big difference. My cat's kidneys were extremely elevated, and he was blocked by crystals. It wasnt clear if my cat was going to make it through the night. My cat stayed at the hospital for 2 1/2 days, and finally came home. He may still have some ups and downs but I am now informed thanks to the emergency vet and the proper procedures are being taken going forward. I called that vet, and I talked to the particular vet who saw my cat. I told him how upset I was and that I thought there was something they should have done between Wednesday and the following Monday where I came home to an almost dead cat. He was not apologetic and asked me what I wanted him to do. Im not a vet and I informed him that is why I took my cat to him because he is the professional in this field. I wouldnt ask my client to come to my office and tell me how to handle their case. After getting no where with the vet. I called the office manager. To my surprise, she handled herself much worse than the vet himself. She was rude, condescending, unprofessional, and again, asked me what they should have done. She then went on to tell me they did everything just like every other vet would have, and I wouldnt know because I wasnt a vet. I said I would look into that issue and talk to other vets, and I did just that. (look at yelp review for more details). What did I find out? Soquel Animal Creek didnt do things as every other vet would have done. In fact, they should have known my cat had crystals in 24 hours, and at most 48 hours, meaning FRIDAY (three days before I was told). I was informed antibiotics, and a stool softener medication was also a precaution that should have been taken when crystals were a possibility, meaning when the vet talked with me on Wednesday. Additionally, that had these measure been taken that may have prevented my cat from getting the blockage, and therefore, not ending up in the emergency vet for a life threatening situation. That a change in food was another simple change that could have been made that Wednesday. They could have also referred me to an emergency vet that could have had all the tests done and results back to me within the same day. My cat almost died because I trusted this vet to do their job and instead they want me to tell them how they should have done their job. Well, here you go! I will never take Read Less