I've been here on several occasions and the service is consistently great! There's a good amount of space in the waiting room. The vets are very friendly and knowledgeable. I would recommend people to give this place a try. Be sure to ask about any specials or promos for first time visitors! Read Less

We€ve been taking our Shiba Inu, Dion, to this facility since late 2010. Dr. Koss has been seeing her since then and we have experienced excellent service from him and his staff. Just this September, Labor Day weekend, our fifteen-year old Shiba suffered either a minor stroke or had Vestibular Syndrome. It was an extremely scary experience. We first took her to the VSEC - Veterinary Specialty and Emergency Center in Thousand Oaks (will review this facility separately but they were pretty good) as Caring Hands Vet Hospital wasn€t open on Labor Day. The attending Vet diagnosed her as having Vestibular Syndrome and prescribed an anti-nausea medication. VSEC forwarded their results of the examination to Caring Hands and we got a phone call from Dr. Marilyn Studnicka the next day (Tues) asking us how Dion was doing. We gave her a summary of her condition and symptoms and she suggested (we would have anyway) come in Thursday for a follow-up examination. Dion was still quite disoriented (dizzy) and uncoordinated (couldn€t stand and when she could, she staggered like a drunken sailor with the worst hangover ever). They examined her and took blood and urine samples. They prescribed another medication for both the nausea and dizziness (which worked quite well). Based on her condition and symptoms Dr. Koss stated that Dion could have also suffered from either a mini-stroke or maybe even had a brain tumor (cancer). However, without an MRI it was impossible to know for sure. He gave her a steroid injection, which had a positive effect on her condition several hours later. To make this narrative shorter they discovered issues with her liver and bladder for which they prescribed additional medications a couple days later after getting the lab results. We revisited the office seeing either Dr. Koss or Dr. Studnicka several times during the course of Dion€s illness. In every case they treated Dion with care and discussed carefully their diagnosis and suggestions for treatments and care at home. The staff was likewise very friendly and competent. Dion hates (really, really hates) going to the Vet, but the staff treated her well especially when we had to leave her for nearly a whole day for them to perform the ultrasound and biopsy of her liver. On her last visit in late October we again had blood work done to see if her urinary infection was gone. We decided to leave her there for a medicated bath as she suffers from a rash on her abdomen. We had never done one before, but we were very pleased with the results and now five weeks later her rash is nearly gone. We plan to have another one done when we bring her back for another check-up. The total cost of her treatments wasn€t inexpensive, but we found the services reasonable especially compared to what we had been charged at another veterinary office. Dion is much better now. Unfortunately, she still walks with a stagger, which likely will never go away, but she is alert and tries to do everything she did before. We are thankful Dion was her for another Thanksgiving and have nothing but praise and appreciation for the doctors and staff of Caring Hands and we have no reservations about recommending them to friends and neighbors when asked. Read Less

Dr. Betty and Dr. Ron, along with all of the staff are the best Veterinary group i have ever had the pleasure of working with.. I have 2 doggies who love to go to the Vets' office! That tells me a lot about their care and treatment of my doggies when i am not there!! I like the management of appointments and the smooth operations of the visits when we have to go. I just had the experience of stitches in one of the dogs face for running into an aluminum corner. The entire experience was so easy and painless. He is all fixed up and ready to do something ridiculous again. As i am sure he very well may. I do know i would not hesitate to recommend them for anytime regular visits or special pet problem moments! Care is excellent,, As for pricing and time frames i will let you decide! I would say EXCELLENT on all points!! I just love going to them for the past several years! I truly appreciate them all!! Read Less

I am so happy to have found them! My dog had an urgent matter that needed to be addressed and the first vet I went to gave me an "estimate" of fees that made it nearly impossible for me to address the issues. Plus painfully hard to write a check even though I love my dog like a child. I was referred to Caring Hands for a second opinion/price and they not only were so much less money they were amazing with him and me! Thank you! I can't begin to tell you how thrilled I am. :) Read Less

Our family has been taking our 3 dogs to Caring Hands for the past 10 years. They have been very helpful and kind to our animals. Just like their name says it is so true. Dr. Koss will call you and follow up to see how our animals are doing after a procedure. I won't of any where else. Read Less

Dr Koss and staff have been outstanding in their treatment of my adopted dog. He was referred to me by Tiny Loving Canines rescue shelter, he takes care of their rescues and thought since he already had treated my dog, I should continue. He performed major surgery, dental cleaning and treated a bite wound. They were able to see my dog on short notice-emergency- The staff and Dr were very empathetic and caring to both human and pet. The waiting room was clean and comfortable. Extra leash was provided in case you didn't bring your own. We were helped promptly with minimal waiting time. Even though I have to drive 40 miles to see the Vet, I prefer him to vets closer to my home. Read Less

I took my dog Annabelle here today for the first time to get her rabies booster and all the other boosters she needed. My best friend recommended this place to me, and boy am i glad she did. The staff is phenomenal. My baby was in and out super fast with no fuss...this place now has my vote for our new family vet Read Less

Moved to the area recently and my boyfriend brought in our lab to have some shots and a check up. When we walked in the staff gave us dirty look and the place smelled like poop. At least get an air freshener. Anyways we continue to go through the exam and I wont mention the doctors name but they barely looked at us in the eyes and didn't even know our dogs name when he walked in and kept calling him something else. Little did they know I was vet tech for 15 years and know how this stuff goes. They then continued to order many unnecessary tests that I know he didn't need but tried to give them the benefit of the doubt because I am not a doctor. Anyways long story short we over paid and the staff and doctors were not nice at all. If you need food or inventory here it seems fine but DO NOT trust the doctors. Read Less

If you're dog or cat need good medical care, Caring Hands is the only choice. Dr Koss is thorough, knowledgeable and really cares about the animals he treats. There are no secrets and he will answer any questions you have thoroughly and professionally. His priority is your pet. I adopted a terribly abused Staffordshire Bull Terrier (Sophi) from a horrible shelter in Los Angeles. She was almost dead. Dr. Koss not only properly diagnosed her many issues, but he also brought her back to perfect health with a level of kindness and understanding you rarely find. He is the old time Vet who recognizes when a pet owner is stressing out and does what it takes to allay fears. He is truly not your everyday average veterinarian. Dr Koss has Sophi again, after 7 years, because she developed what appear to be cancerous tumors on her stomach. Since he isn't a Board Certified Oncologist, he's enlisting the assistance of another Vet who is. Dr. Koss does what it takes to properly care for his patients. Don't pass this Vet by. Your pets deserve proper care and Caring Hands is where you'll find it.Thank you Dr. Koss, for everything you've done for all my dogs over the years. Read Less

I have taken my pets as well as referred friends to Caring Hands for more than 10 years. I have always heard good feedback from my friends. Drs. Koss and Betty are good, compassionate and experienced veterinarians. They are also are very well priced and honest. The assistants are very friendly and helpful.I have nothing to say but good things about Dr. Koss, Dr. Betty and the staff and would highly recommend to anyone. Read Less

Every one was extremely unprofessional, they did NOT know how to handle my pet and in consequence injured him. It was pricey for poor service and I will definitely NOT be returning. Worst experience EVER! Read Less