I have brought two cats here - one that I found under the hood of a car and fostered until adoption and my current cat, Henry.The rescue situation couldn't have gone better - Dr. Elliot and Christine ... Read More
I have brought two cats here - one that I found under the hood of a car and fostered until adoption and my current cat, Henry.The rescue situation couldn't have gone better - Dr. Elliot and Christine (vet tech) were amazing people. They didn't charge me for the visit (if you find a cat and bring it in, it's free for the visit) and they gave me super detailed instructions. I only had the kitten for a week before she was adopted, but they gave her the necessary immunizations/medications and had her paperwork all printed off and ready to go for the next family. It was super easy. I think in total for medications, immunizations, lab fees, etc...I spent about $300 or so? No complaints - it was worth it to save a life!Our cat, Henry, has just recently started going here after we were displeased with his other vet. I haven't taken Henry myself, but my father-in-law has. His English isn't the best, so communicating has been difficult, but Dr. Elliot has continuously tried to engage him in conversation regarding Henry's health and any other concerns he may have. She emails us to follow up with Henry - I mean, that right there tells you this place goes above and beyond standard protocol. A vet that actually initiates follow up? Shocked!!! She's been more than gracious and you can tell that our satisfaction is important to her - about as much as Henry's health (which should definitely be the priority - no complaints).I come from Utah, where the average dental cleaning with no extractions cost me about $280 for another kitty, so I'm not really one to judge on pricing. I know that in California you're paying for the land in addition to the service, so I'm not really going to weigh in on things like that because that's the same no matter where you go in Los Angeles.Worth noting - this place is AAHA accredited. Any veterinary hospital can join AAHA as a member, but must then pass an evaluation in order to receive AAHA accreditation. I have felt that this place is more professional than any other vet's office I have been to. Not even MY doctor's office types a plan of care on company letterhead as standard protocol - yet that's what awaited me when I got home from work. There was no confusion as to which meds he was supposed to take and when - these guys understand.Another thing I really liked - for one medication, they didn't just give me a bottle and syringe...they gave me six syringes pre-filled with the correct dosage and detailed in the letter (as well as the syringe container) the instructions. If you've ever tried to give a strong-willed, neurotic, forceful, 20 lb cat medication...well, let's just say you appreciate little things like this.I will definitely come back for my cat's needs in the future! Read Less