Beware: This was our experience: A year ago on September 8, 2014, we took in our beloved black Labrador to the Veterinary Cancer Group of Tustin for radiation on a back leg cancerous tumor but instea... Read More
Beware: This was our experience: A year ago on September 8, 2014, we took in our beloved black Labrador to the Veterinary Cancer Group of Tustin for radiation on a back leg cancerous tumor but instead, he became instantly paralyzed as a result of the treatment given to him. We had him 13 years and all those years, he took 4 mile walks daily. Other than a cancerous tumor on his back left leg that had grown, he was in perfect health - perfect vision, white teeth, lean, in shape, highly alert and perfect hearing. As for what happened, we were told prepayment was required and we paid. We asked if we could watch the procedure, saying this was important to us. We were told this was not allowed. This proved to be a big mistake. Our dog walked in completely mobile, limited only by his tumor but that would be the last time he walked. The radiation procedure took many more hours than what we'd been told and when it was finished, he came out, being held up in a sling, totally unable to walk and in obvious pain. Anyone could imagine our shock and horror. The veterinarian and technician told us this had never happened before and suggested our dog was probably just sore. He never walked again and suffered terribly. They had paralyzed him somehow while he was under anesthesia. We concluded he had most likely either been dropped while being manually lifted to or from the table or that his other good leg had been carelessly overextended so far upward when then put into a sling for the procedure that it destroyed his back. The veterinarian explained this to us following the procedure, saying this might be why he was sore but he was far more than sore. He was unable to walk and any movement at all caused him great pain. When we arrived home, we called his lifelong veterinarian who came to our home to help and to administer pain relief. Sadly, our veterinarian had recommended, in advance, that we go to a place in Oceanside if we were going to do radiation but we had met another couple who was having their dog treated here. Our veterinary care became hospice care, in which we were in no way prepared. Between the radiation and the subsequent veterinary care needed, we incurred astronomical costs. Three days later, we carefully lifted him and transported him via a full body stretcher to his real veterinarian, where he was put down. Every bit of movement proved our dog was in terrible pain. When we approached the veterinarian at the Tustin Cancer Group about any sort of refund because of the disastrous, unexpected outcome and extra costs, we were told nothing would be refunded. Read Less