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Reviews
Cindy P.
21 May 2017
REPORT
I can not say enough about this office. I called at 5:10 right before they closed at 6 because I came home to a sick kitty. They got my cat in right away as a new patient and went above and beyond to ... Read More
I can not say enough about this office. I called at 5:10 right before they closed at 6 because I came home to a sick kitty. They got my cat in right away as a new patient and went above and beyond to make sure they found out what was wrong with my fur baby. They truly seemed to care about animals and their families. Read Less
Ben L.
14 Feb 2017
REPORT
This is the absolute worst Vet I've ever been to. From the moment we walked in until the moment we walked out, everyone tried to sell us their new Banfield Pet Plan. The front desk, the nurse, even th... Read More
This is the absolute worst Vet I've ever been to. From the moment we walked in until the moment we walked out, everyone tried to sell us their new Banfield Pet Plan. The front desk, the nurse, even the doctor! They were more interested in getting us to sign up for their Pet Plan than helping check out my dog, which meant they convienently ignored what turned out to be a tumor on his leg we found out a month later at another Vet. I would recommend never going to this hospital, no matter what. Basically a group full of sales people. Read Less
Liz Fohr
7 Oct 2016
REPORT
Don't trust the positive reviews. I am new to the area and went here based on the reviews. Once I arrived I knew I was in trouble! In every room they have the walls plastered with advertising statin... Read More
Don't trust the positive reviews. I am new to the area and went here based on the reviews. Once I arrived I knew I was in trouble! In every room they have the walls plastered with advertising stating you a discount and money back if you write a review on yelp and google. Once they did the preliminary exam, they then tried to charge me $1000 for service but if I signed up for their club for a Few hundred then I would get 30-50% discount on their services. Well even after that discount, it still is more expensive than any other vet. For example - the medicine I needed to buy, they wanted $82 but I went and bought the same Meds at another vet for $30. The ear swab they charged me $69 for in addition to a $20 fee for nurse assistance and then an additional $67 to flush the ear. At vencina vet a ear swab costs only $35 and a cleanse is $25! And why did I pay for a nurse assistance when the DR didn't even do it. The nurse did it by herself and it took less than 3 min! Consider yourselves warned! Shady shady business! Read Less
Zori Dimitrova
10 Aug 2016
REPORT
I have been client of this clinic for the last 8 years. Usually great customer service and short waiting time, however when it comes to more serious treatments my advice is to go ahead and look for sp... Read More
I have been client of this clinic for the last 8 years. Usually great customer service and short waiting time, however when it comes to more serious treatments my advice is to go ahead and look for specialists. Inaccurate medical charts and recommendation, faulty diagnosis which are profit oriented. Read Less
Harley B.
19 Jun 2016
REPORT
Had an appointment today with Dr. Clemens to listen to my dogs heart. I came 20 minutes early and there was no wait and I was immediately given a room. I was told the doc would be right with me. Well ... Read More
Had an appointment today with Dr. Clemens to listen to my dogs heart. I came 20 minutes early and there was no wait and I was immediately given a room. I was told the doc would be right with me. Well 40 minutes past and still no doctor. This is ridiculous Read Less
Gilles E.
6 Jun 2016
REPORT
Dr. Cassie Clemens performed the spaying procedure for our German Shepherd, Misty. Dr, Clemens was calm and professional... everything went smoothly. She followed up with a phone call a day later to... Read More
Dr. Cassie Clemens performed the spaying procedure for our German Shepherd, Misty. Dr, Clemens was calm and professional... everything went smoothly. She followed up with a phone call a day later to ensure that everything continued to go well. She has a good way with pets and their owners. (We also had good experiences on other occasions, such as when Misty had a painful ear infection). Read Less
Richard P.
3 Mar 2016
REPORT
Dr. Campbell is the best. So glad she is back. Been coming here for 18 years. Expensive yes. Convenient location
Theresa M.
23 Feb 2016
REPORT
I have taken my dog here for 12 years. I like the Vets but they are expensive. They did offer me a split payment last time which really helped me financially. I feel like my dog gets good care and ... Read More
I have taken my dog here for 12 years. I like the Vets but they are expensive. They did offer me a split payment last time which really helped me financially. I feel like my dog gets good care and the staff is really helpful in getting her in to see the Vet quickly if she is sick. Dr Campbell is fantastic! Read Less
Mercedes A.
12 Feb 2016
REPORT
Dr. Campbell is a caring, informative and direct vet!!! my dog was involved in a dog attack and she was very helpful
Estelle Katz
18 Jan 2016
REPORT
From the reception desk to the veterinarian , I was pleased with every aspect of my service. All details were carefully explained by Dr. Beth Cambell who lovingly handled my dog and followed up wi... Read More
From the reception desk to the veterinarian , I was pleased with every aspect of my service. All details were carefully explained by Dr. Beth Cambell who lovingly handled my dog and followed up with detailed information regarding the tests. Previous care from her has also been excellent. Read Less
Dianne W.
1 Jan 2016
REPORT
Great surgical experience!My pup had a bad knee and through several thorough visits over several months with Dr. Campbell, we decided it was time for surgery. Two weeks later, and he is doing great! ... Read More
Great surgical experience!My pup had a bad knee and through several thorough visits over several months with Dr. Campbell, we decided it was time for surgery. Two weeks later, and he is doing great! Dr. Campbell has been excellent explaining everything and answering all my questions. The staff has been wonderful as well. I've been going here for over 10 years and all the care has been great, but for me care really stands out when it comes to surgery. I found Valley Vet about 11 years ago when a previous dog was severely ill one morning. The vet that day saved her life, and even though I have moved I still drive over to Valley Vet. And I absolutely love they are open weekends. It makes it much easier to schedule doggie visits. Read Less
Rennie Walker
24 Nov 2015
REPORT
We have been going to Valley Vet for 11 years now, with different numbers of kitties. They have been with us all the way, from welcoming little cats into our life through to saying goodbye. It is ea... Read More
We have been going to Valley Vet for 11 years now, with different numbers of kitties. They have been with us all the way, from welcoming little cats into our life through to saying goodbye. It is easy to get an appointment. The standard of care, from simple check-ups to procedures is first class.They are particularly good at feline dental. They sell a wide range of veterinarian-approved food, wet and dry. Their front office is friendly and welcoming. Every single doctor over this 11 years has been first class, as well as loving. We are moving soon to Martinez and we still intend to stay with Valley Vet; that is how highly we think of them. Read Less
Kyle Ritola
21 Nov 2015
REPORT
I have been with Valley Vet for for 8 years now. I currently take 2 dogs there. The first time I went there it was for my German Shepard for an emergency surgery. After they saved her life I decid... Read More
I have been with Valley Vet for for 8 years now. I currently take 2 dogs there. The first time I went there it was for my German Shepard for an emergency surgery. After they saved her life I decided I would be loyal to them. They have never let me down. I had gone to another vet once due to it being closer to my house, but returned back to Valley after that. The doctors are knowledgeable and the front desk is very kind.Read Less
Craig Quintal
21 Nov 2015
REPORT
Valley Vet has always given us excellent, loving service. We have had our dog with Valley Vet since she was a puppy and 8 years later we are still delighted. When I had a sleeping baby in my car and n... Read More
Valley Vet has always given us excellent, loving service. We have had our dog with Valley Vet since she was a puppy and 8 years later we are still delighted. When I had a sleeping baby in my car and needed the staff to help me get our dog into the clinic to be examined, they came and took Mattie from my car and took care of everything. They are number one in my book!
Carrie Quintal Read Less
Lisa Dellanno
21 Nov 2015
REPORT
My latest experience with my elderly dog at Valley Vet Hospital was a positive experience. The doctor was thorough in her examinations and tests, and took time to fully describe the results and answe... Read More
My latest experience with my elderly dog at Valley Vet Hospital was a positive experience. The doctor was thorough in her examinations and tests, and took time to fully describe the results and answer my questions. She explained the options going forward, and did not pressure me to choose the more expensive treatments. I'll continue taking my little dog there. Read Less
Taylor A.
20 Nov 2015
REPORT
Every time I go in everything is super amazingrachelle takes care of you from the start and Campbell is amazing Super helpful and calming
Katie S.
9 Nov 2015
REPORT
I love the doctors, the staff, everything about this place. Dr. Tam saw my dog today and was very thorough and candid, didn't try to push any excessive treatments and even said they would ok a 1-800 ... Read More
I love the doctors, the staff, everything about this place. Dr. Tam saw my dog today and was very thorough and candid, didn't try to push any excessive treatments and even said they would ok a 1-800 petmeds prescription since they don't carry the drug we are going to try for my dog, most vets just try to sell you whatever they have regardless of the animal. Our previous vet was just trying to rack up the cost of each visit without any real concern for our dog.Side note, my kid puked all over the exam room and Shawn (I'm pretty sure that was his name) was incredibly kind about it! I was mortified, but everyone made me feel like it was no big deal and cleaned it up, smiling no less! Brianna (again, pretty sure that was her name) even walked my dog out to the car with me so I could get my two kids loaded in the car, my old vet used to just watch as I struggled with my toddler and preschooler and Bernese Mountain Dog and then comment that I had my hands full. Thank you to everyone at Valley Vet, I will always bring my dog here! Read Less
Alex B.
31 Jul 2015
REPORT
Terrible place. Brought our dog in and spent a lot of money on pointless tests which were followed up by guess based diagnosis. The final straw was an expensive procedure that once again came up as in... Read More
Terrible place. Brought our dog in and spent a lot of money on pointless tests which were followed up by guess based diagnosis. The final straw was an expensive procedure that once again came up as inconclusive. Spoke to office manager about the situation and she offered to review the notes and call back. The call never came...Took our pup to a different clinic and got him diagnosed in a day but wasted months of his precious life which makes me question if we could have done something earlier if he hadn't been mis-diagnosed for so long. Read Less
I can not say enough about this office. I called at 5:10 right before they closed at 6 because I came home to a sick kitty. They got my cat in right away as a new patient and went above and beyond to ... Read More
I can not say enough about this office. I called at 5:10 right before they closed at 6 because I came home to a sick kitty. They got my cat in right away as a new patient and went above and beyond to make sure they found out what was wrong with my fur baby. They truly seemed to care about animals and their families. Read Less
Ben L.
14 Feb 2017
REPORT
☆☆☆☆☆
REPORT
This is the absolute worst Vet I've ever been to. From the moment we walked in until the moment we walked out, everyone tried to sell us their new Banfield Pet Plan. The front desk, the nurse, even th... Read More
This is the absolute worst Vet I've ever been to. From the moment we walked in until the moment we walked out, everyone tried to sell us their new Banfield Pet Plan. The front desk, the nurse, even the doctor! They were more interested in getting us to sign up for their Pet Plan than helping check out my dog, which meant they convienently ignored what turned out to be a tumor on his leg we found out a month later at another Vet. I would recommend never going to this hospital, no matter what. Basically a group full of sales people. Read Less
Liz Fohr
7 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Don't trust the positive reviews. I am new to the area and went here based on the reviews. Once I arrived I knew I was in trouble! In every room they have the walls plastered with advertising statin... Read More
Don't trust the positive reviews. I am new to the area and went here based on the reviews. Once I arrived I knew I was in trouble! In every room they have the walls plastered with advertising stating you a discount and money back if you write a review on yelp and google. Once they did the preliminary exam, they then tried to charge me $1000 for service but if I signed up for their club for a Few hundred then I would get 30-50% discount on their services. Well even after that discount, it still is more expensive than any other vet. For example - the medicine I needed to buy, they wanted $82 but I went and bought the same Meds at another vet for $30. The ear swab they charged me $69 for in addition to a $20 fee for nurse assistance and then an additional $67 to flush the ear. At vencina vet a ear swab costs only $35 and a cleanse is $25! And why did I pay for a nurse assistance when the DR didn't even do it. The nurse did it by herself and it took less than 3 min! Consider yourselves warned! Shady shady business! Read Less
Zori Dimitrova
10 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I have been client of this clinic for the last 8 years. Usually great customer service and short waiting time, however when it comes to more serious treatments my advice is to go ahead and look for sp... Read More
I have been client of this clinic for the last 8 years. Usually great customer service and short waiting time, however when it comes to more serious treatments my advice is to go ahead and look for specialists. Inaccurate medical charts and recommendation, faulty diagnosis which are profit oriented. Read Less
Harley B.
19 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Had an appointment today with Dr. Clemens to listen to my dogs heart. I came 20 minutes early and there was no wait and I was immediately given a room. I was told the doc would be right with me. Well ... Read More
Had an appointment today with Dr. Clemens to listen to my dogs heart. I came 20 minutes early and there was no wait and I was immediately given a room. I was told the doc would be right with me. Well 40 minutes past and still no doctor. This is ridiculous Read Less
Gilles E.
6 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Cassie Clemens performed the spaying procedure for our German Shepherd, Misty. Dr, Clemens was calm and professional... everything went smoothly. She followed up with a phone call a day later to... Read More
Dr. Cassie Clemens performed the spaying procedure for our German Shepherd, Misty. Dr, Clemens was calm and professional... everything went smoothly. She followed up with a phone call a day later to ensure that everything continued to go well. She has a good way with pets and their owners. (We also had good experiences on other occasions, such as when Misty had a painful ear infection). Read Less
Richard P.
3 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Campbell is the best. So glad she is back. Been coming here for 18 years. Expensive yes. Convenient location
Theresa M.
23 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I have taken my dog here for 12 years. I like the Vets but they are expensive. They did offer me a split payment last time which really helped me financially. I feel like my dog gets good care and ... Read More
I have taken my dog here for 12 years. I like the Vets but they are expensive. They did offer me a split payment last time which really helped me financially. I feel like my dog gets good care and the staff is really helpful in getting her in to see the Vet quickly if she is sick. Dr Campbell is fantastic! Read Less
Mercedes A.
12 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Campbell is a caring, informative and direct vet!!! my dog was involved in a dog attack and she was very helpful
Estelle Katz
18 Jan 2016
REPORT
☆☆☆☆☆
REPORT
From the reception desk to the veterinarian , I was pleased with every aspect of my service. All details were carefully explained by Dr. Beth Cambell who lovingly handled my dog and followed up wi... Read More
From the reception desk to the veterinarian , I was pleased with every aspect of my service. All details were carefully explained by Dr. Beth Cambell who lovingly handled my dog and followed up with detailed information regarding the tests. Previous care from her has also been excellent. Read Less
Dianne W.
1 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Great surgical experience!My pup had a bad knee and through several thorough visits over several months with Dr. Campbell, we decided it was time for surgery. Two weeks later, and he is doing great! ... Read More
Great surgical experience!My pup had a bad knee and through several thorough visits over several months with Dr. Campbell, we decided it was time for surgery. Two weeks later, and he is doing great! Dr. Campbell has been excellent explaining everything and answering all my questions. The staff has been wonderful as well. I've been going here for over 10 years and all the care has been great, but for me care really stands out when it comes to surgery. I found Valley Vet about 11 years ago when a previous dog was severely ill one morning. The vet that day saved her life, and even though I have moved I still drive over to Valley Vet. And I absolutely love they are open weekends. It makes it much easier to schedule doggie visits. Read Less
Rennie Walker
24 Nov 2015
REPORT
☆☆☆☆☆
REPORT
We have been going to Valley Vet for 11 years now, with different numbers of kitties. They have been with us all the way, from welcoming little cats into our life through to saying goodbye. It is ea... Read More
We have been going to Valley Vet for 11 years now, with different numbers of kitties. They have been with us all the way, from welcoming little cats into our life through to saying goodbye. It is easy to get an appointment. The standard of care, from simple check-ups to procedures is first class.They are particularly good at feline dental. They sell a wide range of veterinarian-approved food, wet and dry. Their front office is friendly and welcoming. Every single doctor over this 11 years has been first class, as well as loving. We are moving soon to Martinez and we still intend to stay with Valley Vet; that is how highly we think of them. Read Less
Kyle Ritola
21 Nov 2015
REPORT
☆☆☆☆☆
REPORT
I have been with Valley Vet for for 8 years now. I currently take 2 dogs there. The first time I went there it was for my German Shepard for an emergency surgery. After they saved her life I decid... Read More
I have been with Valley Vet for for 8 years now. I currently take 2 dogs there. The first time I went there it was for my German Shepard for an emergency surgery. After they saved her life I decided I would be loyal to them. They have never let me down. I had gone to another vet once due to it being closer to my house, but returned back to Valley after that. The doctors are knowledgeable and the front desk is very kind.Read Less
Craig Quintal
21 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Valley Vet has always given us excellent, loving service. We have had our dog with Valley Vet since she was a puppy and 8 years later we are still delighted. When I had a sleeping baby in my car and n... Read More
Valley Vet has always given us excellent, loving service. We have had our dog with Valley Vet since she was a puppy and 8 years later we are still delighted. When I had a sleeping baby in my car and needed the staff to help me get our dog into the clinic to be examined, they came and took Mattie from my car and took care of everything. They are number one in my book!
Carrie Quintal Read Less
Lisa Dellanno
21 Nov 2015
REPORT
☆☆☆☆☆
REPORT
My latest experience with my elderly dog at Valley Vet Hospital was a positive experience. The doctor was thorough in her examinations and tests, and took time to fully describe the results and answe... Read More
My latest experience with my elderly dog at Valley Vet Hospital was a positive experience. The doctor was thorough in her examinations and tests, and took time to fully describe the results and answer my questions. She explained the options going forward, and did not pressure me to choose the more expensive treatments. I'll continue taking my little dog there. Read Less
Taylor A.
20 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Every time I go in everything is super amazingrachelle takes care of you from the start and Campbell is amazing Super helpful and calming
Katie S.
9 Nov 2015
REPORT
☆☆☆☆☆
REPORT
I love the doctors, the staff, everything about this place. Dr. Tam saw my dog today and was very thorough and candid, didn't try to push any excessive treatments and even said they would ok a 1-800 ... Read More
I love the doctors, the staff, everything about this place. Dr. Tam saw my dog today and was very thorough and candid, didn't try to push any excessive treatments and even said they would ok a 1-800 petmeds prescription since they don't carry the drug we are going to try for my dog, most vets just try to sell you whatever they have regardless of the animal. Our previous vet was just trying to rack up the cost of each visit without any real concern for our dog.Side note, my kid puked all over the exam room and Shawn (I'm pretty sure that was his name) was incredibly kind about it! I was mortified, but everyone made me feel like it was no big deal and cleaned it up, smiling no less! Brianna (again, pretty sure that was her name) even walked my dog out to the car with me so I could get my two kids loaded in the car, my old vet used to just watch as I struggled with my toddler and preschooler and Bernese Mountain Dog and then comment that I had my hands full. Thank you to everyone at Valley Vet, I will always bring my dog here! Read Less
Alex B.
31 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Terrible place. Brought our dog in and spent a lot of money on pointless tests which were followed up by guess based diagnosis. The final straw was an expensive procedure that once again came up as in... Read More
Terrible place. Brought our dog in and spent a lot of money on pointless tests which were followed up by guess based diagnosis. The final straw was an expensive procedure that once again came up as inconclusive. Spoke to office manager about the situation and she offered to review the notes and call back. The call never came...Took our pup to a different clinic and got him diagnosed in a day but wasted months of his precious life which makes me question if we could have done something earlier if he hadn't been mis-diagnosed for so long. Read Less