West Covina Pet Hospital
West Covina, California
General Info
West Covina Pet Hospital emerged to address the changing requirements of companion animals in West Covina by providing standard and specialized veterinary services. The team takes pride in delivering personalized care by adjusting treatments from basic wellness exams and parasite control to specialized diagnostics and surgical procedures. A multitude of pet owners find value in healthcare systems that deliver both preventive measures and responsive treatments. The clinic delivers support for pets across all age groups by providing advice on nutritional needs and dental care as well as behavioral consultations and post-operative recovery. The facility possesses advanced diagnostic systems that deliver prompt information whenever pets exhibit symptoms of sickness. West Covina Pet Hospital delivers exceptional care that instills confidence among both newcomers and long-term West Covina residents who own pets. The dedication they maintain towards pet wellness makes each visit valuable. The West Covina Pet Hospital team provides pet owners in West Covina with guidance on seasonal health considerations along with diet adjustments and personalized senior care plans to maintain lifelong health. The West Covina Pet Hospital team provides guidance to pet owners in West Covina on seasonal health considerations diet adjustments and tailored senior care plans to support lifelong health. The West Covina Pet Hospital team assists pet owners in West Covina by providing guidance on seasonal health considerations alongside diet adjustments and customized senior care plans to promote lifelong health. The dedicated veterinary professionals at West Covina Pet Hospital provide guidance to West Covina pet owners about seasonal health needs along with dietary modifications and individualized senior care programs. The dedicated team at West Covina Pet Hospital provides guidance to West Covina pet owners on seasonal health considerations alongside diet adjustments and customized senior care plans to maintain lifelong health. The West Covina Pet Hospital team helps pet owners manage their pets' health by providing guidance on seasonal health needs, dietary changes, and customized senior care programs.
Services
Acupuncture
Boarding
Dental
Dermatology
Grooming
Neurology
Oncology
Surgery
Vaccinations
Reviews
Michelle Martinez
12 Jun 2018
REPORT
A male assistant I believe, he was not the vet, was extremely rude. I went to simply get my dog’s ears cleaned and Sr. must have been having a bad day. He proceeded to tell me in a rude manner to do i...
A male assistant I believe, he was not the vet, was extremely rude. I went to simply get my dog’s ears cleaned and Sr. must have been having a bad day. He proceeded to tell me in a rude manner to do it myself. Excuse me but I was there PAYING him to do it. He was really rough when cleaning my dog’s ears and I can’t believe I let him do it. He is a tall white man covered in tattoos who has an ATTITUDE PROBLEM. The rest of the staff is friendly but I would not recommend being assisted by him. Ruined my day.
daffylover456
7 Jun 2018
REPORT
Generations of my family have been taking there pets here. I always get good service and they walk the dogs when they are boarded to keep them healthy. I highly recommend it.
Jana Gonzalez
21 Oct 2017
REPORT
I was just at the office, 10/21/17. My family and I had found a kitten that had just been hit by a car in front of our house, that was still alive. We rushed it to the West Covina Pet Hospital, where ...
I was just at the office, 10/21/17. My family and I had found a kitten that had just been hit by a car in front of our house, that was still alive. We rushed it to the West Covina Pet Hospital, where my family and I have been taking our pets for the past 25 years. We attempted to talk to the girl at the front, Carla. However, as we were holding the kitten, bleeding and dying in our arms, she kept wagging her finger at us. She was motioning for us to be quiet and didn’t even look up at us. It wasn’t until my mom finally told her the animal was barely breathing, in front of all the other people waiting in the office that she decided to acknowledge us. After we were finally seen by the doctor and had to unfortunately put the kitten to sleep, and as she was taking our money, she finally decided to give the most fake “sorry” I have ever heard. Absolutely horrible and unprofessional. If you don’t know how to work with animals or even people for that matter, that job is NOT for you. By far the worst experience my family and I had ever had at the hospital. Watch out for Carla.
Carol H.
21 Jul 2017
REPORT
We actually like Dr. C. The reason for the 4*'s is because of the older of the office workers always has an attitude. I hope Dr.C. reads this because I and several people have the same opinion. She ne...
We actually like Dr. C. The reason for the 4*'s is because of the older of the office workers always has an attitude. I hope Dr.C. reads this because I and several people have the same opinion. She needs to learn some positive customer service.
Hopie B.
23 Jun 2017
REPORT
My sister's dog escaped while being dog sat and the people who found him brought him here to be scanned.The staff kept her dog bugsy for 2 days because my sister had no phone reception where she was ...
My sister's dog escaped while being dog sat and the people who found him brought him here to be scanned.The staff kept her dog bugsy for 2 days because my sister had no phone reception where she was at.When we went to pick him up we offered to pay and they said no charge they are just glad the owner was found.I thought that was awesome of them.Looking for a new vet for my dogs this maybe the one
Christina R.
6 Jun 2017
REPORT
Fist time and a great time! Very friendly staff and knowledgable. Gentle with the animals during pet exams. I am very happy with our visit and very confident in the treatment my kitten is receiving!
Maricruz R.
23 Apr 2017
REPORT
I was new to this vet but I was so happy cause my 13 year old is feeling better 3 days with the meds only he is a good doctor thankyou Dr Brown.
Erick Ruiz
26 Dec 2016
REPORT
This place is garbage. Smells like it hasn't been cleaned in years which is the first red flag. We brought our dog in because it was dry heaving really badly and eating grass rapidly and we needed to ...
This place is garbage. Smells like it hasn't been cleaned in years which is the first red flag. We brought our dog in because it was dry heaving really badly and eating grass rapidly and we needed to see right away if there was something obstructing her airway or anything that could of gotten got in her throat. So we drive here and are greeted with "sorry the doctor is on lunch and we can't take you today without an appointment. I understand the appointment system but we have a borderline emergency, you can't even have an open nurse who's sitting around do some checks and ask more questions? The old lady nurse (didn't bother asking her name) is rude as hell. I used to bring my dogs here but I've been taking them to Hacienda animal hospital on Hacienda across the street from starbucks and harbor freight. That doctor is incredible, but closed today. Avoid this place and go there.
Valerie G.
5 Dec 2016
REPORT
I have nothing but good to say about the owner, doctors and staff at this clinic. Dr B is amazing as well as Dr. C ! My 7year old son Tiggy was found to have a mass on his spleen. He had surgery this ...
I have nothing but good to say about the owner, doctors and staff at this clinic. Dr B is amazing as well as Dr. C ! My 7year old son Tiggy was found to have a mass on his spleen. He had surgery this morning and unfortunately his cancer had spread and we had to put him down. The staff was caring and they did a great job at taking care of my Tiggy. The pricing was good. The building is old but it is kept as clean as possible. Dr B called me through out the weekend and encouraged me to give my dog the best chance possible. I am glad I followed his advice or I might have regretted it. Believe me that when I get my next dog I will definitely go back to Dr B. Thank you again West Covina Pet Hospital
Ali R.
7 Nov 2016
REPORT
Been going there for years and had great experience, except today. Didn't know they had a policy that there is an extra day kenneling charge if you don't pick up by Noon. Wasn't advised of that policy...
Been going there for years and had great experience, except today. Didn't know they had a policy that there is an extra day kenneling charge if you don't pick up by Noon. Wasn't advised of that policy at checkin. Not even a consideration for the fact that I'm a frequent customer. Wow!! Not cool.
Lynda Carrillo
5 Aug 2016
REPORT
I have used this animal hospital for Many years! I love the drs and the groomer is excellent but the girls at the front desk are sooo rude!!!
Arleen Flannery
16 May 2016
REPORT
Dr Brown and all the wonderful people at West Covina Pet Hospital have always been great!!! They have been my pet hospital for 15+ years and have always been the BEST!!!!!
Stephanie Price
15 May 2016
REPORT
This pet hospital is best I've ever been to. They not only treat the animals with loving care. They also treat the owners very caring and helpfulness.
M Bfree
12 May 2016
REPORT
West Covina Pet Hospital is a caring facility that we have used for emergency and health wellness as well as grooming for our beloved Brandy. We are a retired couple on a fix income and their prices ...
West Covina Pet Hospital is a caring facility that we have used for emergency and health wellness as well as grooming for our beloved Brandy. We are a retired couple on a fix income and their prices are reasonable. We thank the doctors and staff for all the do!
Fanny Lin
25 Apr 2016
REPORT
Great service and caring staff. My dog had to go to the emergency room after an accident with another dog but West Covina Pet Hospital was very through with their care for him and explained the proced...
Great service and caring staff. My dog had to go to the emergency room after an accident with another dog but West Covina Pet Hospital was very through with their care for him and explained the procedure to us clearly. The surgery was less than initially estimated and the Hospital was honest and generous to refund us the overcharges.
Chris Vanegas
24 Apr 2016
REPORT
The vets at west covina pet hospital are some of the best vets around i have taken all my dogs there since they were puppies and they care for them as if they were their own.
Amina Zamani
22 Apr 2016
REPORT
This hospital is INCREDIBLE! Love them! I really appreciate how wonderful and kind they are.
Rita D.
6 Feb 2016
REPORT
We took our dog there. I think it's an OK place. The vet and the staff gave me different info about shots and when to go back.
Elizabeth H.
22 Jan 2016
REPORT
I'm so grateful for all West Covina Pet Hospital has done for my family and I. My beagle Lily (at the time she was a puppy) swallowed a peach pit from a peach tree that my neighbor had and got it stuc...
I'm so grateful for all West Covina Pet Hospital has done for my family and I. My beagle Lily (at the time she was a puppy) swallowed a peach pit from a peach tree that my neighbor had and got it stuck in her intestines which then blocked her system. She began throwing up and not being able to eat, drink or to even want to move. But, the staff was great and Dr. Brown saved her life. Because of West Covina Pet Hospital Lily is living a happy life. My family and I are so grateful and will never forget how kind everyone was.
Jasmine T.
1 Dec 2015
REPORT
WORST PLACE EVER!!! All workers were extremely rude, not sympathetic or understanding at all. Over priced and very filthy place. Not professional at all. Didn't like how they treated my pet or me. Suc...
WORST PLACE EVER!!! All workers were extremely rude, not sympathetic or understanding at all. Over priced and very filthy place. Not professional at all. Didn't like how they treated my pet or me. Such a bad experience
Grace T.
21 Aug 2015
REPORT
Living in Monrovia, we have a ton of options to choose from when it comes to veterinarians. In fact, there's a pet hospital less than .3 miles from where I live! Yet, I choose to bring our dog here be...
Living in Monrovia, we have a ton of options to choose from when it comes to veterinarians. In fact, there's a pet hospital less than .3 miles from where I live! Yet, I choose to bring our dog here because of the awesome staff and very, very reasonable prices!
Haykitty V.
12 Jul 2015
REPORT
They have horrible people who can't make a decision they tried to give my cat a shot I didn't want without asking me they can't figure out how to price me promise me a price and then charged me much m...
They have horrible people who can't make a decision they tried to give my cat a shot I didn't want without asking me they can't figure out how to price me promise me a price and then charged me much more than promised tried to charge me for a shot I told them I didn't want after giving it to her after I said no the doctor who used to own the place acts like he still does and tries to make his own rules not following the new rules of the new owner they used to be a good place now it's just a bunch of BS
Ard A.
7 Jul 2015
REPORT
Today a small dog was lost and my father who can barely speak any English went into this hospital for help. They refused to take the dog in. I know this is a hospital and not an animal shelter, but I ...
Today a small dog was lost and my father who can barely speak any English went into this hospital for help. They refused to take the dog in. I know this is a hospital and not an animal shelter, but I don't understand why they couldn't take the dog to a shelter.Given this experience, it is clear that these people really don't care about dogs, obviously they just want your money. So, if you want to take your pet to an establishment who refuses to help a scared little animal because he doesn't have a big wallet, then by all means go here. Otherwise, find a place where they actually care about your pet.
Ana M.
30 Dec 2014
REPORT
What can I say about this institution of veterinary medicine? Our family has been bringing our pets here for care, for almost 40 years! I love Dr. Brown! He is smart and caring. Sadly, he is now semi-...
What can I say about this institution of veterinary medicine? Our family has been bringing our pets here for care, for almost 40 years! I love Dr. Brown! He is smart and caring. Sadly, he is now semi-retired, but I had the distinct pleasure of having Dr. Caliolio care for my Otis today. I could not be more pleased with the care we received. Dr. C. was kind and informative. He is continuing the elevated standard of care set by his predecessor very well. The staff too, was also very efficient and kind.Of course, no place is perfect. In the 40 years that we have been going to WCPH the office and the exam rooms have not changed much and are in desperate need for updating. Fortunately though, I was told today that the new owner plans on updating the inside, but has been told by the city that they could not change the outside. But to be very honest, I could care less about the aesthetics, as long as they take good care of the 4 legged members of my family, which they do VERY well.
Jess L.
19 Nov 2014
REPORT
- good place for regular vaccinations- waiting time is reasonable- some of the staffs are rude- do not bring your pet here if you have a serious concern about your dog, they will make you spend tons o...
- good place for regular vaccinations- waiting time is reasonable- some of the staffs are rude- do not bring your pet here if you have a serious concern about your dog, they will make you spend tons of money before they can figure out the real reason behind your dog's problem- either their X-ray machine is out-dated or they're not skilled enough to use it. I had my dog x-rayed here a few times and all the images came out blurry! What a waste of money. Will never bring him here to get x-rayed again.
BrittneyGgirl
28 Apr 2012
REPORT
HORRIBLE!!!!! pet hospital!!!!! Dirty! over charge on everything, and their receptionist and manger are rude! They talk so much crap about all their clients. They might act friendly in front of you bu...
HORRIBLE!!!!! pet hospital!!!!! Dirty! over charge on everything, and their receptionist and manger are rude! They talk so much crap about all their clients. They might act friendly in front of you but talk crap about you once they go in the back.
yvonne k
11 May 2010
REPORT
Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bo...
Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bother cleaning it. The vet had a torn glove that he didn't bother to change. Who knows when the last time was when he changed it. But I guess it was okay, since the vet did not even touch my cat. Didn't check his ears or his eyes. Nothing. My cat had a struvite crystal blockage last year (cost ~$900), so he needs prescription cat food. After lecturing us about why the cat food is necessary (which we already knew, which was a waste of time), the vet left. Doing nothing with the cat still. The vet tech came in to administer the vaccines and that was it. They charged us $40 for writing a prescription and not checking the cat at all. Total for visit: $120. RIP OFF. Also, the doctor refused to listen to us when we asked questions......BUT after calling the office and complaining, they refunded us back our $40.
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(626) 337-2023
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-18:00PM
Sunday
Sun
10:00AM-15:00PM
Popular Hours
6a
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West Covina Pet Hospital
West Covina, California
General Info
West Covina Pet Hospital emerged to address the changing requirements of companion animals in West Covina by providing standard and specialized veterinary services. The team takes pride in delivering personalized care by adjusting treatments from basic wellness exams and parasite control to specialized diagnostics and surgical procedures. A multitude of pet owners find value in healthcare systems that deliver both preventive measures and responsive treatments. The clinic delivers support for pets across all age groups by providing advice on nutritional needs and dental care as well as behavioral consultations and post-operative recovery. The facility possesses advanced diagnostic systems that deliver prompt information whenever pets exhibit symptoms of sickness. West Covina Pet Hospital delivers exceptional care that instills confidence among both newcomers and long-term West Covina residents who own pets. The dedication they maintain towards pet wellness makes each visit valuable. The West Covina Pet Hospital team provides pet owners in West Covina with guidance on seasonal health considerations along with diet adjustments and personalized senior care plans to maintain lifelong health. The West Covina Pet Hospital team provides guidance to pet owners in West Covina on seasonal health considerations diet adjustments and tailored senior care plans to support lifelong health. The West Covina Pet Hospital team assists pet owners in West Covina by providing guidance on seasonal health considerations alongside diet adjustments and customized senior care plans to promote lifelong health. The dedicated veterinary professionals at West Covina Pet Hospital provide guidance to West Covina pet owners about seasonal health needs along with dietary modifications and individualized senior care programs. The dedicated team at West Covina Pet Hospital provides guidance to West Covina pet owners on seasonal health considerations alongside diet adjustments and customized senior care plans to maintain lifelong health. The West Covina Pet Hospital team helps pet owners manage their pets' health by providing guidance on seasonal health needs, dietary changes, and customized senior care programs.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-18:00PM
Sunday
10:00AM-15:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Acupuncture
Boarding
Dental
Dermatology
Grooming
Neurology
Oncology
Surgery
Vaccinations
Reviews
Michelle Martinez
12 Jun 2018
A male assistant I believe, he was not the vet, was extremely rude. I went to simply get my dog’s ears cleaned and Sr. must have been having a bad day. He proceeded to tell me in a rude manner to do i...
A male assistant I believe, he was not the vet, was extremely rude. I went to simply get my dog’s ears cleaned and Sr. must have been having a bad day. He proceeded to tell me in a rude manner to do it myself. Excuse me but I was there PAYING him to do it. He was really rough when cleaning my dog’s ears and I can’t believe I let him do it. He is a tall white man covered in tattoos who has an ATTITUDE PROBLEM. The rest of the staff is friendly but I would not recommend being assisted by him. Ruined my day.
daffylover456
7 Jun 2018
Generations of my family have been taking there pets here. I always get good service and they walk the dogs when they are boarded to keep them healthy. I highly recommend it.
Jana Gonzalez
21 Oct 2017
I was just at the office, 10/21/17. My family and I had found a kitten that had just been hit by a car in front of our house, that was still alive. We rushed it to the West Covina Pet Hospital, where ...
I was just at the office, 10/21/17. My family and I had found a kitten that had just been hit by a car in front of our house, that was still alive. We rushed it to the West Covina Pet Hospital, where my family and I have been taking our pets for the past 25 years. We attempted to talk to the girl at the front, Carla. However, as we were holding the kitten, bleeding and dying in our arms, she kept wagging her finger at us. She was motioning for us to be quiet and didn’t even look up at us. It wasn’t until my mom finally told her the animal was barely breathing, in front of all the other people waiting in the office that she decided to acknowledge us. After we were finally seen by the doctor and had to unfortunately put the kitten to sleep, and as she was taking our money, she finally decided to give the most fake “sorry” I have ever heard. Absolutely horrible and unprofessional. If you don’t know how to work with animals or even people for that matter, that job is NOT for you. By far the worst experience my family and I had ever had at the hospital. Watch out for Carla.
Carol H.
21 Jul 2017
We actually like Dr. C. The reason for the 4*'s is because of the older of the office workers always has an attitude. I hope Dr.C. reads this because I and several people have the same opinion. She ne...
We actually like Dr. C. The reason for the 4*'s is because of the older of the office workers always has an attitude. I hope Dr.C. reads this because I and several people have the same opinion. She needs to learn some positive customer service.
Hopie B.
23 Jun 2017
My sister's dog escaped while being dog sat and the people who found him brought him here to be scanned.The staff kept her dog bugsy for 2 days because my sister had no phone reception where she was ...
My sister's dog escaped while being dog sat and the people who found him brought him here to be scanned.The staff kept her dog bugsy for 2 days because my sister had no phone reception where she was at.When we went to pick him up we offered to pay and they said no charge they are just glad the owner was found.I thought that was awesome of them.Looking for a new vet for my dogs this maybe the one
Christina R.
6 Jun 2017
Fist time and a great time! Very friendly staff and knowledgable. Gentle with the animals during pet exams. I am very happy with our visit and very confident in the treatment my kitten is receiving!
Maricruz R.
23 Apr 2017
I was new to this vet but I was so happy cause my 13 year old is feeling better 3 days with the meds only he is a good doctor thankyou Dr Brown.
Erick Ruiz
26 Dec 2016
This place is garbage. Smells like it hasn't been cleaned in years which is the first red flag. We brought our dog in because it was dry heaving really badly and eating grass rapidly and we needed to ...
This place is garbage. Smells like it hasn't been cleaned in years which is the first red flag. We brought our dog in because it was dry heaving really badly and eating grass rapidly and we needed to see right away if there was something obstructing her airway or anything that could of gotten got in her throat. So we drive here and are greeted with "sorry the doctor is on lunch and we can't take you today without an appointment. I understand the appointment system but we have a borderline emergency, you can't even have an open nurse who's sitting around do some checks and ask more questions? The old lady nurse (didn't bother asking her name) is rude as hell. I used to bring my dogs here but I've been taking them to Hacienda animal hospital on Hacienda across the street from starbucks and harbor freight. That doctor is incredible, but closed today. Avoid this place and go there.
Valerie G.
5 Dec 2016
I have nothing but good to say about the owner, doctors and staff at this clinic. Dr B is amazing as well as Dr. C ! My 7year old son Tiggy was found to have a mass on his spleen. He had surgery this ...
I have nothing but good to say about the owner, doctors and staff at this clinic. Dr B is amazing as well as Dr. C ! My 7year old son Tiggy was found to have a mass on his spleen. He had surgery this morning and unfortunately his cancer had spread and we had to put him down. The staff was caring and they did a great job at taking care of my Tiggy. The pricing was good. The building is old but it is kept as clean as possible. Dr B called me through out the weekend and encouraged me to give my dog the best chance possible. I am glad I followed his advice or I might have regretted it. Believe me that when I get my next dog I will definitely go back to Dr B. Thank you again West Covina Pet Hospital
Ali R.
7 Nov 2016
Been going there for years and had great experience, except today. Didn't know they had a policy that there is an extra day kenneling charge if you don't pick up by Noon. Wasn't advised of that policy...
Been going there for years and had great experience, except today. Didn't know they had a policy that there is an extra day kenneling charge if you don't pick up by Noon. Wasn't advised of that policy at checkin. Not even a consideration for the fact that I'm a frequent customer. Wow!! Not cool.
Lynda Carrillo
5 Aug 2016
I have used this animal hospital for Many years! I love the drs and the groomer is excellent but the girls at the front desk are sooo rude!!!
Arleen Flannery
16 May 2016
Dr Brown and all the wonderful people at West Covina Pet Hospital have always been great!!! They have been my pet hospital for 15+ years and have always been the BEST!!!!!
Stephanie Price
15 May 2016
This pet hospital is best I've ever been to. They not only treat the animals with loving care. They also treat the owners very caring and helpfulness.
M Bfree
12 May 2016
West Covina Pet Hospital is a caring facility that we have used for emergency and health wellness as well as grooming for our beloved Brandy. We are a retired couple on a fix income and their prices ...
West Covina Pet Hospital is a caring facility that we have used for emergency and health wellness as well as grooming for our beloved Brandy. We are a retired couple on a fix income and their prices are reasonable. We thank the doctors and staff for all the do!
Fanny Lin
25 Apr 2016
Great service and caring staff. My dog had to go to the emergency room after an accident with another dog but West Covina Pet Hospital was very through with their care for him and explained the proced...
Great service and caring staff. My dog had to go to the emergency room after an accident with another dog but West Covina Pet Hospital was very through with their care for him and explained the procedure to us clearly. The surgery was less than initially estimated and the Hospital was honest and generous to refund us the overcharges.
Chris Vanegas
24 Apr 2016
The vets at west covina pet hospital are some of the best vets around i have taken all my dogs there since they were puppies and they care for them as if they were their own.
Amina Zamani
22 Apr 2016
This hospital is INCREDIBLE! Love them! I really appreciate how wonderful and kind they are.
Rita D.
6 Feb 2016
We took our dog there. I think it's an OK place. The vet and the staff gave me different info about shots and when to go back.
Elizabeth H.
22 Jan 2016
I'm so grateful for all West Covina Pet Hospital has done for my family and I. My beagle Lily (at the time she was a puppy) swallowed a peach pit from a peach tree that my neighbor had and got it stuc...
I'm so grateful for all West Covina Pet Hospital has done for my family and I. My beagle Lily (at the time she was a puppy) swallowed a peach pit from a peach tree that my neighbor had and got it stuck in her intestines which then blocked her system. She began throwing up and not being able to eat, drink or to even want to move. But, the staff was great and Dr. Brown saved her life. Because of West Covina Pet Hospital Lily is living a happy life. My family and I are so grateful and will never forget how kind everyone was.
Jasmine T.
1 Dec 2015
WORST PLACE EVER!!! All workers were extremely rude, not sympathetic or understanding at all. Over priced and very filthy place. Not professional at all. Didn't like how they treated my pet or me. Suc...
WORST PLACE EVER!!! All workers were extremely rude, not sympathetic or understanding at all. Over priced and very filthy place. Not professional at all. Didn't like how they treated my pet or me. Such a bad experience
Grace T.
21 Aug 2015
Living in Monrovia, we have a ton of options to choose from when it comes to veterinarians. In fact, there's a pet hospital less than .3 miles from where I live! Yet, I choose to bring our dog here be...
Living in Monrovia, we have a ton of options to choose from when it comes to veterinarians. In fact, there's a pet hospital less than .3 miles from where I live! Yet, I choose to bring our dog here because of the awesome staff and very, very reasonable prices!
Haykitty V.
12 Jul 2015
They have horrible people who can't make a decision they tried to give my cat a shot I didn't want without asking me they can't figure out how to price me promise me a price and then charged me much m...
They have horrible people who can't make a decision they tried to give my cat a shot I didn't want without asking me they can't figure out how to price me promise me a price and then charged me much more than promised tried to charge me for a shot I told them I didn't want after giving it to her after I said no the doctor who used to own the place acts like he still does and tries to make his own rules not following the new rules of the new owner they used to be a good place now it's just a bunch of BS
Ard A.
7 Jul 2015
Today a small dog was lost and my father who can barely speak any English went into this hospital for help. They refused to take the dog in. I know this is a hospital and not an animal shelter, but I ...
Today a small dog was lost and my father who can barely speak any English went into this hospital for help. They refused to take the dog in. I know this is a hospital and not an animal shelter, but I don't understand why they couldn't take the dog to a shelter.Given this experience, it is clear that these people really don't care about dogs, obviously they just want your money. So, if you want to take your pet to an establishment who refuses to help a scared little animal because he doesn't have a big wallet, then by all means go here. Otherwise, find a place where they actually care about your pet.
Ana M.
30 Dec 2014
What can I say about this institution of veterinary medicine? Our family has been bringing our pets here for care, for almost 40 years! I love Dr. Brown! He is smart and caring. Sadly, he is now semi-...
What can I say about this institution of veterinary medicine? Our family has been bringing our pets here for care, for almost 40 years! I love Dr. Brown! He is smart and caring. Sadly, he is now semi-retired, but I had the distinct pleasure of having Dr. Caliolio care for my Otis today. I could not be more pleased with the care we received. Dr. C. was kind and informative. He is continuing the elevated standard of care set by his predecessor very well. The staff too, was also very efficient and kind.Of course, no place is perfect. In the 40 years that we have been going to WCPH the office and the exam rooms have not changed much and are in desperate need for updating. Fortunately though, I was told today that the new owner plans on updating the inside, but has been told by the city that they could not change the outside. But to be very honest, I could care less about the aesthetics, as long as they take good care of the 4 legged members of my family, which they do VERY well.
Jess L.
19 Nov 2014
- good place for regular vaccinations- waiting time is reasonable- some of the staffs are rude- do not bring your pet here if you have a serious concern about your dog, they will make you spend tons o...
- good place for regular vaccinations- waiting time is reasonable- some of the staffs are rude- do not bring your pet here if you have a serious concern about your dog, they will make you spend tons of money before they can figure out the real reason behind your dog's problem- either their X-ray machine is out-dated or they're not skilled enough to use it. I had my dog x-rayed here a few times and all the images came out blurry! What a waste of money. Will never bring him here to get x-rayed again.
BrittneyGgirl
28 Apr 2012
HORRIBLE!!!!! pet hospital!!!!! Dirty! over charge on everything, and their receptionist and manger are rude! They talk so much crap about all their clients. They might act friendly in front of you bu...
HORRIBLE!!!!! pet hospital!!!!! Dirty! over charge on everything, and their receptionist and manger are rude! They talk so much crap about all their clients. They might act friendly in front of you but talk crap about you once they go in the back.
yvonne k
11 May 2010
Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bo...
Worst veterinary clinic EVER! I took my cat in for an exam/vaccines. When we went into the exam room, the exam table was dirty from the previous dog that was in the exam room before us. They didn't bother cleaning it. The vet had a torn glove that he didn't bother to change. Who knows when the last time was when he changed it. But I guess it was okay, since the vet did not even touch my cat. Didn't check his ears or his eyes. Nothing. My cat had a struvite crystal blockage last year (cost ~$900), so he needs prescription cat food. After lecturing us about why the cat food is necessary (which we already knew, which was a waste of time), the vet left. Doing nothing with the cat still. The vet tech came in to administer the vaccines and that was it. They charged us $40 for writing a prescription and not checking the cat at all. Total for visit: $120. RIP OFF. Also, the doctor refused to listen to us when we asked questions......BUT after calling the office and complaining, they refunded us back our $40.
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