Laurel Pet isn't the least expensive in West Hollywood but the doctors are worth spending a but more for your pet care. Their facility is always clean and the rest of the ever rotating staff are, for the most part, accommodating and professional. Parking can be a challenge, however if you don't mind a short walk, it's easiest if you park on one of the adjoining streets off Santa Monica Blvd. Read Less

The best vets in Los Angeles. Highly recommend them. Kind, clean, love their animals and not exorbitant prices. Helped my Labrador out recently and I could not have asked for better care! Thank you Laurel Pet Hospital, we would never go anywhere else, you truly are the best! Read Less

I was nervous about where to take my kitty because he is my first pet but after asking around, a few people recommended Laurel Pet Hospital so I decided to give it a try. Took my kitty to get neutered and they were very nice and very professional. My kitty got neutered and they also took care of a few other issues and now my kitty is all good. Thank you guys for making me feel comfortable. I will definitely recommend you to anyone who asks me. Read Less

It does not matter if you're bringing your pet in for a yearly physical or an emergency, the front office is friendly, knowledgeable and experienced while the doctor's are amazing. Best part is they're honest, they tell you when they don't know something but will get the answer for you. I much rather have honesty and a healthy pup than lies and confusion. Read Less

Friendly staff, I am always greeted with a smile. The techs are gentle and patient. The doctors are excellent and they give great care. My senior dog was always treated with TLC and the doctors treated me with professionalism and compassion dealing with end of life issues for my pup. Read Less

We have been taking our animals to both Dr. Calcene's at Laurel Pet Hospital for 35 years. For convenience we went to a closer vet for the last year but have returned to Laurel Pet a second opinion. Dr. Todd got our old dog back on her feet within hours, other vets were just not makeup by any progress. We are very pleased and can't recommend Dr. Todd enough. Read Less

Laurel has been our vet for almost ten years and we've had nothing short of phenomenal experiences with them. From caring for my aging cats at the end of their lives to when I adopted the next generation of kittens, the entire Laurel staff has taken exceptional care of us during each and every visit. I've had both sad and happy moments at Laurel and am beyond grateful for their professionalism, kindness and quality of care.Extra kudos to Ashley who recently helped me with a medication refill a few months ago when I was living out of town, she was so sweet and extremely helpful even from a long distance! Read Less

I have been going to Laurel Pet Hospital off and on for the past 5 years since moving into the neighborhood, and I have never experienced more inconsistent and careless service and attention to my pet.I boarded my dog there several times early on, and she came back a virtual basket case every time. I found out that they spend a total of 20 min a day outside of their tiny cages, and then they are left in their cages, unattended for the rest of the day. 10 min walk in the morning, 10 minute walk at night.Several times I scheduled an appointment several days in advance (for everything from a routine vaccination, to a check up, to a regular dog illness) and the majority of the time I would not be brought back into an exam room until a good 15-20 minutes after my appointment time (after they ask you to show up 10-15 min early). So by this time I have been there for 30 minutes, 15 minutes over my scheduled appointment time, and then we'll sit in the exam room for sometimes upwards of 45 minutes! So a scheduled check up that should take 15-20 minutes total, turns into a stressful, 90 minute ordeal. No apologies, no checking in on us, just shoulder shrugs and a "f-off" attitude.The front desk help is rarely helpful. They grunt and mumble, blather on about their personal lives, and office gossip in front of customers and patients, and all in all pay little attention to what they should actually be doing. The final straw that broke the camel's back? Last Tuesday I called in and spoke to the operator and informed them that my dog had been suffering from diarrhea for a few days and that the chicken and rice diet was not helping her. They said I could bring her in on Thursday morning to see Dr. Todd. Since I was the 2nd patient/customer of the day we were thankfully only held back 5 min past our scheduled appointment time and Dr. Todd got to our exam room in short order. He examined her, was professional, and frankly one of the better Vets I have interacted with there. He set her up with a prescription and said if I don't see improvement in a couple days to bring in a stool sample. So come Sunday morning she hadn't improved so I got the sample and took it into the office at 8am Sunday morning. She was literally unlocking the front door as we arrived. Dropped the sample off. Sunday, Monday went by and no call. Tuesday afternoon arrived and still no word so I called the vet and asked for a status update. The operator put me on hold for a few minutes and came back and said the sample had been sent in on Monday (not Sunday when I dropped it off at 8am.) and to try back on Wednesday for an update. Okay. So I call back today (Wednesday, 6/28) at 1 pm. Operator puts me on hold and says nothing back from the lab but she will investigate and call me back. 10 minutes later I get a call and the operator informs me that SURPRISE! The lab doesn't have the sample, it never arrived. But Laurel Pet Hospital is CERTAIN they sent it in. So somewhere between the Pet Hospital and The Lab, my dog's turd vanished. I'm hoping these people didn't eat it at this point, but I wouldn't be surprised if they had.So there you have it. If you want horrible customer service, a stressed out dog, and careless medical attention for your pet, than the SUPER OVERPRICED Laurel Pet Hospital is for you. If you want the care you'd naturally expect from a pet hospital, I don't know what to tell you, because I haven't found one in West Hollywood. Open to suggestions.I hope someone from LPH reads this and takes it to heart. You have absolutely atrocious customer service and terrible practices. Refunding me the money does not help my dog who continues to be sick and suffer because of the careless and irresponsible practices of this third rate organization. Thankfully you have celebrities who are completely divorced from their pet's day to day realities to pump money at a place like this to keep it open and employing these low quality providers of mediocre to poor pet care. Read Less

On March 28th my dog had a freak accident while I was walking her around the Pacific Design Center resulting in her nail bleeding quite profusely. My regular veterinarian is located in Echo Park but given the injury I didn't want to waste even a minute for Char to be looked at and cared for. That is why I ended up stopping at the Laurel Pet Hospital. I was informed right away that since I wasn't a client, examination would cost $98. I  of course agreed -all that mattered to me was the well being of dog- and the receptionist seemed annoyed at the fact that a new file had to be started for me. While she was getting together the paperwork I would have to fill out (she was interrupted so it wasn't instantaneous) I went and sat down because I had been CARRYING my 32 lbs dog this entire time (and when you're 5"4-118lbs a dog that size becomes heavy very fast regardless of your love for them). When a couple of minutes later the receptionist had gathered all the paperwork she extended her arm over the counter waiting for me to get up  to get them. It never occurred to her that she could go around and bring them directly to me- or it did but it was just too much trouble for her; just like the paperwork. I got up with difficulty; cradling Char and my purse spilled resulting in my dog being even more anxious; I wasn't physically able to handle her in a smooth manner like I would have wanted to. That girl showed no sign of concern, empathy nor did she try to help me. I grabbed the clipboard she handed me and figured out the rest; same thing happened once I had filled out the paperwork.When it was my turn to see the veterinarian I shared with him my concern for how much it was going to cost me and he said we were going to work something out. He told me he would charge me "only $50" for the sedation (which for your information is what a lot of places charge) and although he was nice I couldn't shake the feeling he was in it for the money and should have specialized in plastic surgery. I left my dog for the minor procedure and came back 30 minutes later. It took longer than estimated but I didn't mind too much as I'd rather wait longer and have the job be well done. When Char came out she had the cutters purple glittery wrap around her paw; everybody around melted. I was told to take the bandage off the following day and that there was no medication to give her because they had done an injection. I paid and left. The following day I took the bandage off with difficulty: it had pus and blood and it looked far too early for the wound to be unprotected. But that's what I had been told to do so I assumed it was normal: after all I'm not the professional; they are. Or they are SUPPOSED to be. The following days Char started limping more and more until she wouldn't even put her paw down when walking and kept licking it over and over again. I brought her to my regular veterinarian who told me that paw injuries were incredibly painful; she definitely should have been prescribed antibiotics and pain medecine and she should have had a bandage on her paw for about a week. He treated, cleaned and bandaged her paw and sent me on my way with two types of pills to give Char for a week. With my purchase of a flea pill, the two prescriptions, the procedure, sedation and bandaging of the paw my bill was the same price than the one I had gotten  from Laurel Pet Hospital a few days before. Except this time my dog DID get better. And no, the bandage my veterinarian used was not purple but it served its purpose which is ALL I was asking for. Needless to say that I will be contesting the credit card charge: it is one thing to overcharge and be rude- I would have overlooked both those things and not wrote a review had their services been satisfactory- but because I had to go back to the veterinarian for the EXACT same procedure and that the result of their  incompetence caused my dog additional pain; I will not let it go. Read Less

Dr. O and the rest of the staff were friendly, warm and polite and made our Weimaraner Ziggy feel very comfortable and at home. Dr. O is a wonderful vet and we trust her completely. She is bright, perceptive and diligent and always follows through with our pets. Read Less

Love this hospital . Kind compassionate and amazing team of doctors . My favorites our doctor Todd and doctor Rettinger who are both A list vets who actually care about their patients .. rare these daysRead Less

Thank you Dr. Rettinger for always being so sweet to my Merlin, even in the past when he tried to claw your face off. Nobody else would be so kind to my scared, misunderstood baby. We love you! So thankful you will be there to send him off with me. Read Less

This place literally saves my baby Roxys life!!! She suffered from getting to rodent poison and wasn't looking good at all!! Dr. JD Calsyun and the entire staff all took extreme well care of my baby and saves her life within a very reasonable price. It was literally a miracle and I know her surviving meant as much to them as it did to me. I am beyond thankful to & for Laurel Pet Hospital and seriously recommend them to any pet owner in a crisis. They genuinely care about the animal's health over everything else! Thank you Laurel Pet HospitalRead Less

Met Dr Abalos in November of this year and I could not be happier with the amount of attention and care Dr Abalos has given my babies. She is the best of the best. She is amazing and all about the "kids" animals. The night shift staff is awesome Mark and Victor are terrific and are always so pleasant. Mark and Victor have also taken such good care of my babies too. I would recommend them to anyone. Read Less

Literally the worst vet I've ever been to. The front desk doesn't seem to have ANY idea what's going on. They told me to bring my dogs stool sample in to check for tape worms and then they charged us $50 to test it. They never called back I had to call them multiple times for three days to get an answer which was that the test they ran doesn't test for tape worms. So they just scammed me out of $50. Then told me that pet owners should do stool sample tests for their pets anyway to cover up scamming me. So basically just avoid this place at all costs. Their are plenty of vets in the Hollywood area. No one needs to waste time dealing with these people. Read Less

Best pet hospital and best vet (Dr. Elbling) in Southern California! They have provided compassionate, loving, and expert care for my pug for over 7 1/2 years. I wouldn't trust his health to anyone else. Read Less

I have always had amazing experience with them until this last time. My dog was hospitalized and getting information I was constantly put on hold and had to call many times to get info. It was /is extremely frustrating. Read Less

TAKE YOUR PET SOMEWHERE ELSE!!! They don't care about the animals they are treating only about taking your money. I recently went in because my dog was peeing a lot more than normal. I thought she had a UTI the vet agreed when I told her what was going on but then insisted on running more test. What I didn't realize was these tests were very expensive so it left me stuck with a huge bill when they could've just given me the antibiotics that was only $16 and I could've tried that first. So if you like throwing money away go here if not find a different vet.Read Less

I recently moved to WeHo from Tampa, FL and finding a good vet was a top priority. My pets are my babies and my oldest, Paulie needed a lot of care. He outlived both his siblings, staying with me loyally for 19 incredible years. When the time came for his passing this past November, the staff at Laurel Pet Hospital was amazing. This was such a difficult time and they allowed me to stay with him for several hours before his passing. He was the best cat ever and he will be forever missed. I am so grateful for the doctors and staff at Laurel Pet Hospital for being patient with him even in all of his crabbiness. :) Read Less

This vet used to be amazing. Nothing but stellar care. A lot of the great vets there have left. And I assume that anyone posting positively about this vet is doing so with recollection for how it once was. Now there is only one staff member I like or trust and that person is not a doctor. Like other reviewers, I have repeatedly taken my dogs there multiple times to be told nothing is wrong and be billed a lot of money for it. BUT THE PROBLEMS PERSIST thousands of dollars and many months later, so something must be wrong. Also the reception staff is beyond rude, prescription refill times are very slow, hold times are excessively long (if they don't just hang up on you), and they do not call or email back to follow up on inquiries. My dogs deserve better and so do yours. Read Less

Laurel Pet Hospital is THE BEST ANIMAL HOSPITAL IN THE COUNTY! Dr. Todd is our vet & he's the most loving & caring vet I have ever met. I would never go anywhere else & LPH, will always have my support. If your looking for someone to care for & love your "other child"...run on over to LPH. 13yrs & counting..... I also would like to give a shout out to the wonderful front desk staff, they are kind & helpful & they always get right back to you when they say they will. Who could ask for more? Not me! With love, Elizabeth Graham & Lucky "Lovebug" Graham....meoooow!Read Less

I've been bringing my dogs here for years, and while I've always had a great experience with the vets (I think I've seen 4 or 5 since I've been going there), I didn't always have a great experience with the front desk staff until recently. They must have hired and/or re-trained their people because they're now very friendly and much quicker at check-in/check-out than they used to be. The vets we've seen, Dr. Mar, Dr. Todd, Dr. Fishman and Dr. Hu, have all been really wonderful - compassionate, friendly and knowledgeable. I recently moved to Brentwood but still schlep across town to Laurel Pet as I'm so happy with their service. I highly recommend them. Read Less