I first went here about two years ago with my two dogs since it was close, there were good Yelp reviews, and the appointment availability was great. My senior pup made quite a mess there and was quite difficult in his old age, and because the vet was patient with him, I felt obligated to stick with this vet with my younger dog after my senior pup went on to doggie heaven, though my husband had misgivings about this vet. He's different from other vets, not what I'd call warm and seemed a bit disorganized, but he seemed competent. However, what always bugged me the most was that the vet seemed very reluctant to fill prescriptions that I ordered elsewhere. I've always ordered preventatives online as it was less expensive and more convenient. When my senior dog needed meds, I started purchasing those from Costco because it was so much less. My previous vets never made a fuss about it. The vet here though, I would always get a call that made me feel pressured to purchase from him. The latest thing is what made me finally decide to change vets, and it the first time I've changed vets not due to moving!  I had ordered a 6 mos supply online previously (I got a call from him then, where he reluctantly approved a 6 mos supply based on the time of my dog's last heartworm test).  I also purchased a 6 mos supply for my new pup which I actually purchased from the vet when I took both dogs to see him 6 mos ago (annual for my older dog, new exam/shots for my new pup).  Now I needed more heartworm meds for both. I placed an online order this week for two sets of heartworm meds, a 6 mos supply for each pup. Since I brought both pups to see the vet 6 mos ago, I thought I should be able to get a 6 mos supply for each pup until their next annual exam.  Not surprisingly, he calls me about the order. What did surprise me was that he tells me both dogs need heartwork exams. I told him but I just brought them in 6 mos ago, did they not have a heartworm exam then? He has to check his records while we're on the phone (shouldn't he have done this before he called me?), and apparently he didn't do one for my older dog since over a year and a half ago.  My new pup had one, but as he's almost a year old now, he should have another one. I just searched heartworm tests online and they say you shouldn't do a heartworm test on puppies less than 6-7 mos old as they would show up negative, so maybe he it was the other way around, the older one had one and the new one didn't? Though that doesn't exactly inspire confidence. Anyway, I told him it's been so difficult to get orders filled that I'm going to try using a new vet. He said he's required to have the tests done by law, which I understand, I wasn't asking him for the prescriptions without the tests. The point is that I felt that they should've been done and this just adds to the frustration of ordering of prescriptions elsewhere. Read Less

We just took our Siamese 5 year old (Quincy) to Dr. Mutalib.  We were referred to him by a lady whom we recently adopted another cat from.  She told us he had recently diagnose two rare infections in cats she had.  One was a persistent eye infection that ended up being from the cats teeth!  Our cat has been to 3 different vets in the Ventura/Camarillo area for upper respiratory infection that has lasted almost a year now.  Dr. Mutalib diagnosed him (with cryptococcosis fungal infection) in one visit with one set of cultures!  I was floored. I am even more floored after reading about this infection.  The major predispositions are 1.Siamese 2.Male and 3. outdoor cat.  My cat hits all 3 on the nose and went undiagnosed for almost the last year!  It is super upsetting to me now that I see this...and my poor kitty has suffered for months.  We even had him to a "cat" vet and still he went undiagnosed.  Other vets mentioned they could do these cultures along with a number of other very expensive options that all totaled astronomical sums; many of which we tried.  This was Dr. Mutalib's FIRST suggestion for us.  He said if this didn't show us anything we would move on to other options.  He even sedated our poor guy a bit (free of charge) to get the best cultures he could!  I was and am so very impressed.  He gave us, from what I can read, the best treatment option with the best results for this infection.  He has also called us every day since diagnosis to check that Quincy has taken the medication consistently and to see how he is doing.  I can tell he is very concerned and truly cares.  I would highly recommend Dr. Mutalib to anyone and everyone.  He works well with the animals.  My cat is a wild child and sat and let the doctor manipulate him without much fuss.  He is very thorough and I felt explained thing very well to me (I am a nurse and understand the lingo pretty well).  NOTE TO SIAMESE CAT OWNERS: If your cat has upper respiratory issues get a fungal culture...it's a bit pricey, but worth the diagnosis and ability to treat.  NOTE TO PET OWNERS: Go see DR. MUTALIB!!  (excuse my use of caps, but I feel very strongly about this) Read Less

I am very grateful to have found Dr. Mutalib and Townsgate Vet.  I have four small dogs.  Three of them are rescues and two of them have "special needs".  I most recently brought our chihuahua mix "Sadie" in because after taking her to our vet of 8 years in Woodland Hills, and spending a lot of money with no viable diagnosis for her issues I brought her to Dr. Mutalib.  Dr. Mutalb diagnosed her with an auto-immune disease and is working with me to improve her quality of life and get her on the right medications to feel better.  You can tell he really cares about his patients.... even if he is not outwardly "warm and fuzzy".  He is a well trained vet that keeps abreast of current clinical updates and standards.  He is also very reasonable in his pricing.  I will be transferring my other 3 dogs to his care.  Thank you to Dr. Mutalib and his staff for their great care of our sweet Sadie. Read Less

I rescued 2 kittens and was not sure where to turn to for help. I searched online and found Towngate Pet Hospital and gave them a call. Doctor was so kind, compassionate, and helpful to all of my concerns and he set up an exam to see the kittens. I feel this place has their heart in it for the animals. It's affordable also. I'm so happy to know there are good people out there in this world. Love this place!!!! Read Less

I liked this vet, he took really good care of my puppy. He's not the more personable but he was affordable and he he did a great job. Only a few negatives which were trying to get records is literally impossible so once you have them make sure you never lose them. Also, it was hard to understand answers to questions or it was hard for him to understand questions. All in all, it was a good first year round for my pup and getting him neutered was inexpensive too. Read Less

I think I found our new vet!  Due to the proximity to my office I called Townsgate Pet Hospital and asked for an appointment to have my dog seen for a rash and continuous scratching and licking of his abdomen and paws.  There was no doubt he had some sort of rash, but Dr. Mutalib ran a skin test for mange, which thankfully came back negative.  Before he ran the skin scrape test he asked me first for consent, which is standard procedure for all vets.  The part that really impressed me is that after that he showed me a printout of how he wants to treat my dog and how much it will cost, e.g., no surprises.  In addition, the follow-up exam is at no cost!!!  My current vet charges me a fee for a follow-up visit and never shows me or tells me what they plan to do and how much it will cost unless I ask.     I truly appreciate his being up-front. Read Less

Dr, Mutalib took great care of our little dog, Ronnie, removing his abscessed tooth promptly and at a cost that was very fair and much less than another clinic quoted. His analysis was correct, and we recommend him highly. Read Less

The most honest and compassionate veterinarian I have encountered in a very long time. This place truly has your pet's best interest at heart and not their bank account. In addition to an eye problem with my Boston Terrier, I had my other 3 dogs vaccines done in a flash at shot clinic prices. Great experience and returning in a few days to have my Boston's teeth cleaned. At less than 1/4 the price my other vet quoted. Read Less

If I could give this place 0 stars I would. My regular vet's office does not sell one of the medications my dog takes monthly for heart worm and flea. My husband came to this establishment with a prescription from my vet and the gentleman helping him said it was forged and that "Vet's do not write like this". My husband said he could verify with our regular vet, he denied and put up a fight before selling us the medication. I have no idea how this pet hospital has many 5 star reviews, but every time I've walked in, there has been no signs of life in there. I would not recommend this place to anyone. Read Less

They took good care of booth our dogs. He is always willing to work with you on price and allowed us to make payments on  our dogs bladder stone surgery. He called and checked on her regularly and made him self available if she need to come back. He neutered our other dog at a good price and great aftercare help. Read Less

I used to take my cat to this vet who also has great reviews on Yelp and it's even closer to our house, but I have not been happy with them the last 3 times I went. Instead of complaining on their page, I will just say that the previous time I went to my vet, they ran some blood work and said they'd call when the results came in. I waited 4 days and called and of course the results were in. I was upset they forgot to call.Second, I called to book an appointment and they put me on hold for 20 minutes. I thought she forgot about me and as soon as I was about to hang up, they picked up the phone again.Thirdly, she hands us a list of tests she suggests and tells us to pick. Ummm that's your job. Don't tell me to do your job for you.So I canceled that appointment, came on here and found Townsgate Pet Hospital, which also has stellar reviews. Dr. Mutalib is  super sweet. He treated our cat like it was our elderly grandmother, which is sort of accurate because my cat is old. He is a vet first, then a pet lover second. Unlike some vets are pet lovers first, doctor second.I told him the symptoms- not eating, gagging, weight loss- and he knew exactly what tests to run to confirm his suspicions.I couldn't be happier and my cat seems to be doing well also. :) Highly recommend. Read Less

We recently took our dog to Dr. Mutalib for the first time after having a persistent unexplained limp. We were able to get an appointment right away, and were so happy with the whole experience. The front receptionist/technician was very friendly and checked us in quickly. After a full exam and x-rays, Dr Mutalib was able to quickly diagnose the issue. He took the time to thoroughly explain the problem, and even used a model of a dog's anatomy to show us what was going on internally with our dog's knee. He also personally explained each medication that was prescribed.I would highly recommend this establishment to anyone who wants personal care for their pet and a vet that charges reasonable prices.  Dr. Mutalib assessed our individual situation and didn't try to sell us on products/services we didn't need.In the past I have been very disappointed in vets that rush you in and out the door and overcharge you for every little thing.  I am so happy to finally have a great vet that cares. We definitely won't be taking any of our pets to any other vets from now on! Read Less

I have been very happy with Dr. M. during the past year that I have taken my two cats to him. As other reviewers say, he is very attentive to my pets but also straightforward in his assessment and explains things very plainly. My cat was vomiting for over a week and the medicine and food changes that he prescribed cured him. I decided to take my cats back to this vet for their exams and shots, and also for the teeth cleaning they both needed. His price for the cleaning was so affordable that I referred him to my boyfriend for his beloved chihuahua when we discovered he had a loose tooth. He drove from the SF valley to Westlake to get an affordable vet! ?? Dr. M. charged less than $350 for the cleaning, tooth extraction, and the antibiotics and pain med that Rex needed. I will be taking my pets to this vet for as long as I'm still in Westlake! Read Less

We just discovered Dr Mutalib a month ago when our cat was very ill. She is doing well now thanks to his wonderful care. He is one of the best Vets we have used in over 40 years of caring for our many cats. We are so happy to have found him. He is so knowledgeable, compassionate, caring and empathetic.Read Less

Dr. Mutaib was our 12 year old Lab's, "angel of death" on Saturday.  As horrible as it was to say goodbye, he took care of the transition without the red tape, as we were not patients of his.  Since our vet was not open on Saturday, we were told we could be with him during his transition at the Camarillo Humane Society.  We loaded a Lab and his 4 & 5 year old humans and prepared ourselves for the last car ride.  We got there and were told because we were in Thousand Oaks, that the Agoura shelter was our only option.  We packed everyone back in the car and headed to Agoura.   We were told that they do not euthanize, despite the fact he had lost all bowel control and his hips were failing; they would medicate him and try to adopt him out. Needless to say, I was beyond upset at this point.  Thank goodness there was still a strand of humanity left and I was offered the name and location of Dr. Mutaib.  He was accommodating, compassionate and swift with the transition.  As a side note, the euthanization was $100 less than my vet!  Thank you for supporting us and Chase in carrying out the gift of final sleep. Read Less

Dr. Mutalib is wonderful.  His prices are fair.  He balances the best interest of the pet with family's income and desires.  He is very honest and fair.  Its nice to know that when we need him he is there not a strange vet we have never seen before. Read Less

This vet is awesome & he cares. Took my dog there the first time when he had an emergency & Dr. Mutalib took us right away. He went out of his way to help and made follow up calls. This is a very small practice & you get individualized services. Also I didn't get the typical run around about my dog being old & having autoimmune problems. He actually took time to explain things & talk about the issues at hand. My old dog is doing quite well after taking him here. So thankful! Read Less

Dr. Ahmed Mutalib is one of the nicest persons I have ever known. He truly cares about animals and people. He is fair and reasonable in pricing. He is an excellent vet and really knows what he is doing. My dogs and cat love him. The other thing is he is really in touch with pet owners feelings. He was my late Golden Retriever's vet. My dog Snowflake loved him. For about a year before my dog passed Dr.Mutalib prepared me of my dogs age and that at any day it could be the end. Then one day my dog's hip went out and he couldn't walk. Dr.Mutalib made a house call and came to my home to treat my dog. Sadly we had to put my dog to sleep. It was much easier on my sick dog to have his vet come to the house than to have to move him and transport him to a vets office. Also, Dr.M utalib c ame right away. He didn't make my dog agonize in pain and suffer. He literally made an emergency house call. Also on more than one occasion I have boarded my animals at Townsgate Pet Hospital. Boarding  prices are the best in the area. My animals were given lots of love and attention while being boarded.Kathryn Read Less

Most pet owners consider their animals to be part of their family. I consider them my "fur kids" and want the best care for them, but also at a reasonable cost. One of my "kids" needed her teeth cleaned badly. I was worried she may need a few pulled. I must have called 20 or so Vets here in the valley and got quotes from $350-$1000. Never would I have thought I'd find such a caring & affordable Vet in Westlake! Dr. Mutalib and his staff were great to my little girl and no extractions needed! The procedure included the exam, blood work, anesthesia, cleaning, polishing, sealant, antibiotic shot, and some to go home with for just under $300. Indeed a happy Mommy, fur baby and bank account :) Read Less