This morning our small dog was attacked by an animal (in our fenced yard). We soon discovered deep puncture wounds on his body. Although Orchard Vet Clinic is not our usual vet clinic, we live near La... Read More
This morning our small dog was attacked by an animal (in our fenced yard). We soon discovered deep puncture wounds on his body. Although Orchard Vet Clinic is not our usual vet clinic, we live near Lake Solano and figured that would be the best place to take him, considering the hours noted were 9 a.m.-7 p.m. We arrived just before 9 a.m., and at 9 a.m. entered the building, where a tech was mopping. We told her our story, she told us that the veterinarian wouldn't arrive until 10:30. Well...OK....then why not list your hours as 10:30 a.m.-7 p.m.? Not only that, but this technician never stopped mopping, never offered to look at or even cleaned the wound, never apologized for the inconvenience that your clinic says it opens at 9 but in reality the only thing that seems to be happening at 9 a.m. is mopping the floor. What a disappointment. I'm sure many people have had positive experiences, but I speak for MY experience, and it was that we arrived with our bitten dog, and were turned away without so much of an "Oh, poor doggy! Is there anything I can do." No, she just kept mopping. I will share this story with anyone I can. My dog was treated like he didn't matter. Take your dogs to Aggie Animal Clinic instead. They have vets during their open hours, and even if a vet is occupied, THEIR technicians show active care for the animals. Orchard Vet Services, you should be ashamed. Read Less