We had a wonderful dinner at the Thai restaurant a couple doors down. As we were walking to our car we looked in the window of Creature Comforts and were shocked at what we saw. A dog and cat were lose and fighting with each other and there was feces and urine all over the floor. This was at 8:30 on Saturday night. Their sign says that they are not open until Monday. We tried calling them and their emergency number but couldn't get through to anyone. I'm not sure what was going on but I certainly won't be taking any of my animal's there. The Thai joint however is fantastic! Read Less

If you care about your dog you should take this advice, Dr. Janet Meyerhoff is a complete JOKE. I am the manager at a 5 star facility in Santa Clarita. A few days ago we admitted a new patient and I called this so called caring vet to get records. The client expressed their disappointment as they had been trying to obtain the medical records for over a week. In my efforts to help I called the Clinic myself. The receptionist "Paula" was apparently told by Dr. Meyerhoff that she was not allowed to fax medical records for any patients without getting authorization first. This is understandable, however, I never got any records! Five days later, I called back to get the records faxed over once again. I received the same response. I went onto the Veterinary Medical Board site and read over the regulations regarding medical records which basically gives a clinic 5 business days to send over records. I told the receptionist that it was illegal to withhold medical records. The patient, "Max" is dependent on a few medications in order to live his life comfortably. The client wanted to have her records sent over in order to be able to obtain more medication from our facility without having to go through testing all over again. "Paula" said that Dr. Meyerhoff was doing relief work at another clinic and she could not get the authorization yet. I let her know that the client was contemplating a complaint to the Veterinary Medical Board. "Paula" hung up the phone on my face, so mature! As if that was not immature enough, Dr. Janet Meyerhoff called back within two minutes and began to verbally bash me on the phone. She called me psychotic, stupid, and rude. I was shocked at the way this Doctor was handling the situation. If you care about your pets even a tiny bit, you will stay as far away from a Doctor like this. It is a tough economy to do business, I know. It can be strenuous at times having so many requests with so little time, I know. However, regardless of the situation, no one should ever have to experience the type of vulgar language that comes from this person's mouth. She should be evaluated by the board and there should be consequences for this type of behavior. Please trust me and do the right things for your pets. You will hurt them and yourself by going to this lady that lacks any respect for humanity. Read Less

I've used Dr. Meyerhoff for my personal pups &  4 fosters, for over 5 years, & she has been one of the most knowledgable vets I have known.  I had taken my poodle to a another vet for over  a year for a bad skin infection with no resolution ,but a lot of money!   I took him to Dr. Meyerhoff & she figured out the source of infection,  my poodle was better within a few days.   Dr. Meyerhoff is  compassionate & caring of all creatures.  Her prices are very reasonable, lower than previous vet I used!  In fact my a newly adopted ( adopted 5/27/15) Yorkie is being treated  with Dr. Meyerhoff  right now for a dental! Read Less

I have never had such a horrible experience with a vet.  I brought my puppy in for an exam.  To make a long story short, she did services on him that he did NOT need and didn't even ask my approval to do so.  This was $250 worth of services.  She was also extremely abusive to her staff.  I chose to dispute my bill with the credit card company.  They told me this was the hardest type of claim to dispute.  I later called the Dr. Meyerhoff to see if she would take off some charges.  She then proceeded to tell me that I said my puppy was sicker than he was and that's why she performed all the services.  I let her know I never said that and she proceeded to tell me that she has me on video saying all those things (which is illegal).  I told her if that was the case, to show me the video and that would be all the proof we need. Of course she backed out because she was lying.  She then agreed she would take some of the charges off and asked for my credit card number.  I then realized she never took the charges off.  I called her to talk about it and she never returned my calls so I decided to go in.  As soon as she saw me she told me I was a psychopath (mind you, I am a soft spoken person and am not confrontational at all) and that she will call the police because i let her know I will write a review on yelp. She told me that was extortion.  It's almost laughable the lengths and lies this woman is willing to go through.   To put it mildly, this woman is a nightmare.  I have been told that she comes to work high on drugs and is abusive to many people.  I cannot believe this woman is a practicing vet.  She needs to have her license removed ASAP.  She is emotionally unstable and a con-artist with her over-billing.  Aside from that she has animals roaming the small dirty waiting room (cats and dogs).  As I was waiting in the room I had a cat jumping on my chair rubbing its body against my head. People are allergic to cats and a person can bring in an aggressive dog that attacks any of the free roaming animals in the area.  A liability to say the least.  Bottom line, I would NEVER recommend this woman to anyone.  The worst experience ever. Read Less

BEST VET EVER!!! I don't even have enough words to explain how grateful I'm for taking our pets to Dr. Janet. Not only once, but TWICE, she has saved my pug. About a year ago, my pug had an accident and he was a mess. He was having a heart attacked, he was bleeding internally and not to mention, he had more broken ribs than we could even have expected. She was able to stabilizing him and not only that, after a few days of treatment I was able to return home with him. Now, like if that was not enough, our pug had to go through a small surgery and she found that he had to get a lot of tissue removed from his throat. She was able to find it on time... I don't even want think what would be the case if she wasn't there for him.In addition, she is always trying to diligently to work within our budgets, we want to do everything for our dogs and she is ALWAYS finding ways for us save and be able to just do what is necessary. Now my whole family takes the pets to Dr. Janet and her staff it's just unbelievable, Natalie, Emily, Liz (my dogs are in love with her), and Casey. Our two dogs and our cat (Max, Koji, and Whiskers) feel very comfortable there and my husband and I, trust them with our babies. After looking for several years for the right spot, we have finally found it and we are not going anywhere. We HIGHLY recommend it to all of you!!! Your pet will feel the love from the first moment you open that door!!! Read Less

From the educational knowledge to the experience of the staff to the quality of the care to the level of attention to detail of that care to following up with calls to taking the initiative and going that extra mile; this Veterinary clinic has NOT only set the BAR HIGH it Completely REDEFINED what care is!I have been blown away and impress of the levels they have gone not only for my Wife's pets but those of her entire family. If more medical professionals of every level were like this, we would be living in that much better of a place.If you do not take your pets here you have done them a disservice.  Could not more highly acknowledge and recommend a Veterinarian and her clinic!!!!! Read Less

Sad, sad. I was super happy when I first came to this doctor but then it's been nothing but bad. Made an appt at 12 but when I arrived there is no doctor. The nurse says oh doc is on her way but 50 minutes later she shows up... The worst party no apology for wasting my time. I guess my time isn't valuable.   Finding another place!!!! Read Less

In September 2013 I took my dog, the love of my life, to a vet in Studio City who abruptly told me I should put my dog to sleep because of his kidneys. Then they handed me a bill for thousands of dollars to keep him a live with no prognosis. I thought we were going in for a routine checkup. Long Story Short, I called a friend who told me about the vet who saved her dog's life -- Janet Meyerhoff. I called Friday night and was taken in the next day. Dr. Meyerhoff immediately recognized that the previous vet did not do all the right tests to properly diagnose my dog, and that his tools and tests and treatments were old news. She knew right away that he was suffering from a neurological disease which was causing the kidney failure. It' almost six months later and my dog is doing great thanks to the expert care of Dr. Meyerhoff and her very friendly team -- Paula, Kim, and Elizabeth.Read Less

In September 2013 I took my dog, the love of my life, to a vet in Studio City who abruptly told me I should put my dog to sleep because of his kidneys. Then they handed me a bill for thousands of dollars to keep him a live with no prognosis. I thought we were going in for a routine checkup. Long Story Short, I called a friend who told me about the vet who saved her dog's life -- Janet Meyerhoff. I called Friday night and was taken in the next day. Dr. Meyerhoff immediately recognized that the previous vet did not do all the right tests to properly diagnose my dog, and that his tools and tests and treatments were old news. She knew right away that he was suffering from a neurological disease which was causing the kidney failure. It' almost six months later and my dog is doing great thanks to the expert care of Dr. Meyerhoff and her very friendly team -- Paula, Kim, and Elizabeth.Read Less

STAY AWAY!!! She is a total mental patient, she will be sweet and caring one moment and the next she will just start yelling at her employees in front of clients. She will also give you an estimate for a procedure and when you return to pick up your pet it will almost always be way more expensive and she won't even call you to update the cost. Read Less

Read a few bad reviews on here and wasn't sure if I wanted to risk taking my dog. I called and spoke to the doctor and she was very knowledgable and kind. She took care of my dog and even kept him overnight at no extra charge. She also gave me a nice discount. I will always go back to her and refer my friends and family to her. Thanks guys for taking care if lil Chulo!!! Read Less

I've read the other reviews and am surprised by their vehemence and experience.  I came to this vet through a recommendation after having a really negative experience with McClave.My labrador had a lump behind his jaw which turned out to be an infected salivary gland which Dr. M removed yesterday.  At no time did she push any vitamins or product on me, despite the fact that he also had anemia (which McClave ignored as he had all the symptoms including pale gums, lethargy and rapid heart beat at times). I rate a vet not only by my experience, but also by how happy my dog is when we arrive and Max rushes to the door - that's a good sign to me.At all times her staff showed care and compassion for my four legged best friend and I found their prices for visits and the surgery incredibly reasonable. I own up to being more than a little neurotic about my pup (he literally is my family) and they went with it - including allowing me to sit with Max in his cage after his surgery just to let him know I was there and to give comfort while he was recovering. This means a lot - when a beloved pet is in pain and has had pretty major surgery I do believe that they heal better when their owner is around and it certainly meant a lot to me that I could give him some love and assurance.I'm not giving 5 stars because there have been some small issues that could have been better handled, but for the most part I have been really happy with their professionalism, particularly their care and compassion for my pet and I have no hesitation in recommending Creature Comforts as a place to take care of your pet. Read Less

UPDATE:  I have been hearing alarming feedback from friends and acquaintances who have been patients of Dr Meyerhoff in the past couple of years.  I understand she went on a sabbatical, but had returned to her practice.  I CANNOT recommend her anymore.  Although my experience was helpful, I dismissed the other issues that happened to me while I was there.  One appointment took almost 4 hours as we waited and waited for her to return to the room, and when we checked out, they tried to up-sell many unnecessary treatments, including flea and parasite protection, which would have been toxic to our pet.  Also, she prescribed thyroid medication and prednisolone which turned out to be incredibly wrong.  After retesting at another vet, we learned the pet was NOT hyperthyroid.  I will not go into more detail at this time, but suffice it to say, the feedback I have gotten was disturbing enough for me to not recommend.************************************************************************************************************My experience has been quite amazing.  I was referred to her by a friend who had a dog who was being treated by Dr Meyerhoff for a tumor near her heart.  After seeing a specialist who sent the dog home to die, my friend, as a last resort, took her dog to see Dr Meyerhoff. No promises were made, but they decided to at least try an integrative approach, taking the best from both allopathic and complementary medicine.  This was not heroic medicine, more of attempt to give some form of treatment which has worked to the point of giving this dog a new lease on life.  I'm not talking about anecdotal cure all's; they are using evidence based supplements which are vetted in peer review journals as a complement to standard medical interventions.  I was astonished that the dog came around so well and is still doing fine.  I thought I have to give this vet a try since I needed a second opinion for my very sick kitties.  I have not been disappointed.  I brought two senior cats with serious multiple health issues to see Dr Meyerhoff and I intend to bring my other two kitties to see her as well.  All of them are seniors. Her approach of building up the general health of the animal is so critical to getting well, and having quality of life.  One cat has been in renal failure for two years and I was giving her subcutaneous fluids and medications, but in a minimalist way; she also had terrible dental problems, and as I learned, severe arthritis and constipation, a common ailment with kidney disease.  The other was doing poorly without a proper diagnosis.  It's not that their previous vet care was so poor, but I had a sense that there was unnecessary suffering and discomfort that could be treated and alleviated.  I was right.Dr Meyerhoff really nailed down all the conditions that needed to be dealt with, but took an approach that ended up being overwhelming for me to execute.  Plus, I ended up treating one cat for hyperthyroidism, where it didn't actually exist.  Retesting showed she was not truly hyper.  This was corrected luckily. However, my most senior cat, 19 years old, was doing so poorly, weighing barely six and a half pounds, her spine and hip bones protruding, has actually gained enough weight on Dr Meyerhoff's protocol so that I can barely feel her spine.  I didn't know that cats with renal failure can get so terribly constipated; I thought her problem was because of excess stomach acid, which commonly happens with kidney failure in cats; she was being over medicated with acid controllers but not getting any comfort.  Her constipation was affecting her ability and desire to eat, as well as her terrible dental condition.  She later improved enough to have a quick dentistry at a specialist's office.  Without Dr Meyerhoff's diagnosis, she would not have gained enough strength to have her teeth treated.I would give Dr Meyerhoff points for her diagnostic skills and for having a state of the art x ray machine.  The films surpass others because they have greater detail.  I don't understand why other vets never upgrade their x ray equipment.  It is a critical issue.Dr Meyerhoff calls and does status updates, follows up with every detail and has invested much time with these cases.  I have to say, I never had such thorough follow up by any vet, and I am talking decades of vet experiences, some ending very tragically, events which haunt me to this day.  She explains everything, is patient with my confusion and questions and makes herself available if I forget to ask something or if anything is unclear.   I give her 5 stars for her diagnostic talents and ability, bedside manner, after care and follow up, as well as her use of evidence based complementary medicine.  I understand that she has a tendency to overwhelm new patients.  But I would still recommend her for her thoroughness. Read Less

Absolutely Exceptional Veterinary Clinic!Love Creature Comforts Caring Veterinary Clinic and Dr. Meyerhoff!!!! So glad I found her handing out info and other stuff at the dog park! The Dr. is so educated, caring, and personable, and she always makes sure I know exactly what is going on with my pets. My dogs always used to be terrified of going to the Vet and would always bite(fear-biters). But now that we visit Dr. Meyerhoff, all of my dogs are happy as clams and healthy as horses! (And they've never tried to bite the Dr. once!!!) This Clinic is so calm and peaceful and I always know that my dogs are in good hands when they visit the Dr. I recommend visiting this clinic to everyone!!! Read Less

Greatest Veterinarian/Clinic by far!!!I cannot even believe how fantastic Creature Comforts is! I am so grateful I found Dr. Meyerhoff! She is always so caring, friendly, and compassionate toward my pets and myself, as well as toward the other clients/pets I see come in when I'm there. My friends, acquaintances, pets and I all adore her and her clinic. Everyone just seems so at ease(pets included) there! Its such an absolutely wonderful experience! All of my pets are always treated with the utmost care and attention; the doctor and her staff are always loving towards them, just like they were their own babies! Which I can really appreciate after visiting so many other vets who only cared about the money, not the pets. I am glad to say it is exactly the opposite at this clinic. Everything is always so affordable in comparison to other hospitals/clinics, and they go out of their way to provide the best care for every pet.The doctor's ability to diagnose my pets' was incredible, especially my cat's rare skin disease which had been previously misdiagnosed by other vets multiple times. She went through so many medical text books and consulted with so many specialists from all over the country! She put so much time and care into finding the proper diagnosis and treatment of my baby, it was AMAZING! He is doing so remarkably now, I can't even believe its the same cat! Dr. Meyerhoff is simply a miracle worker! I have no idea what I would do without Janet. Thanks to her all of my babies have found and maintained their health and well-being. I have brought, and will continue to bring, all my pets to her, and I highly recommend Creature Comforts to everyone. Read Less

I love Dr. Meyerhoff and Creature Comforts Caring Veterinary Clinic! The name really says it all!!! The doctor and her staff really care about all of my cats. They make sure all of my cats are HEALTHY, LOVED and HAPPY. Who else does that?Dr. Meyerhoff treats all of my pets with the GREATEST care and love. Her heart is ALWAYS in everything she does. 4 years back, my cat BW got very sick, and I had no idea why. He lost so much weight and stopped eating and started crying out. It all happened so fast. He went from my happy, healthy boy to this sad cat. I went to a vet, who I won't name here, who told me my cat was too sick and old. No other explanation. This other vet gave my precious BW only 6 weeks to live, at the most! I was absolutely heartbroken. How could that be it for my BW? "Only 6weeks, maybe less"? I cried for days.I went to Dr. Meyerhoff for a second opinion, thank God. She wouldn't settle for the idea that my cat had such a short time left. After a few tests,the doctor diagnosed him with Acute Renal Failure and a few other things that the other vet had COMPLETELY missed. She found out exactly what medicines would work. She even gave him special food and some herbal remedies.The change was just WOW!!! My BW was his old self again! He was happy and healthy and put all of his weight back on. He had a glow in his eyes again.Dr. Meyerhoff gave my BW THREE EXTRA YEARS of life, much more that the "Only 6weeks, maybe less" the other vet had given him, and I think those were the BEST years of his life.I really don't understand what the people who said bad things about the doctor are saying or thinking. It was NEVER, and NEVER is, about the money with Dr. Meyerhoff. She made everything VERY affordable and only did tests that were NEEDED. Those tests and the doctor's knowledge saved my BW's life. She ALWAYS only cared about my cat's health and happiness and safety. She did everything in her power and more to take care of my BW and other cats. I am EXTREMELY GRATEFUL to her.I really hope you go visit Dr. Meyerhoff at her clinic! You will only find LOVE and CARE for all of your pets, like countless others and myself have. You can DEFINITELY trust Dr. Meyerhoff and her staff with your pets' health and happiness. Read Less

Best Veterinarian Clinic for sure! Had several vets tell me there was nothing wrong with my 12 year old dog who couldn't use his hind legs! Upon this first visit she had digital xrays showing me his arthritus thru his spine & 8 blown disks. With in 1 week she had him walking on his own and had regaind feeling in his rear feet/legs! She is amazing! Not to mention caring, friendly, compassionate and extremley knowledgeable in many aspects. I always get follow up call from either the Dr. herself or her staff checking on the well being of my pets. My dogs love visting her and her staff. I am so happy to have found such an amazing clinic! Read Less

I had a wonderful experience at Dr. Meyerhoff's clinic from the moment I came in the door with my reptile emergency.  The case was complicated, and I was terrified.  My pet was in great distress, and I was frantic.  The technicians were polite and cool-headed, and the clinic was clean and pleasant.  I had been referred there by friends who had experienced good outcomes, especially with exotics.The days passed, and the doctor gradually applied a variety of therapies that lifted my pet out of the worst of her duress.  I was allowed to visit her to bring her favorite foods, but a technician had already been doing that for me, actually going to the grocery to get foods that she would like.  She seemed comfortable.  The communication from the staff was good, so I always knew what was going on.  When the crisis had passed, and the work was done, I was charged a very fair price for the massive amount of work that was done.  I will be continuing my relationship with that clinic and that conscienscious, compassionate, and skilled doctor. Read Less

Dr. Meyerhoff is the GREATEST. She is a very caring person and veterinarian. She truely loves her patients. She handles each one with gentleness , kindness and patients. Her staff is wonderful with the pets too. She treats birds, rabbits, lizards, monkeys, rats, turtles, and other types of animals besides cats and dogs. I have recommended many friends to her, and they all love her too. She has SAVED many of my animals that other veterinarians have misdiagmnosed. I have been using her for many years and will continuie to do so. Read Less

Deserves to have her license revoked! Meyerhoff comes up with all kinds of insane diagnoses so that she can charge for lots of unnecessary drugs, tests, and surgery! She does not care about the health & welfare of your pet, she's only in it for the money. Do not trust your babies with her! Read Less

Dr. Meyerhoff is a complete JOKE! Her license should be taken away & burned! She does not know what she's doing!! I know from experience with my two dogs! She requests for things to be done to your pets just for money!  Do NOT trust her!!!  I got fooled by her and had my two dogs go through HELL because she said they needed Entropian Surgery (eyelid surgery - their eyes were FINE before she laid a hand on them). After having to put up with her for several weeks after the surgery, my dogs eyes were in terrible shape!  She treated me like I was the cause of it by implying I wasn't following her directions which I WAS! She talked down to me & was incredibly RUDE to me & my husband! It turns out, she didn't remove ALL his stitches! Left one in & his body was trying to fight it out, which caused his eyes to swell and be completely shut!  ( I have pictures to prove this! ) I have paid for all of her negligence & mistakes!  Unless you want a freak show with split personalities, DO NOT bring your pets here!! I'm sorry I ever did!! TRUST REVIEWS! Read Less

Loved Dr Meyerhoff. she was caring and patient with our new rescue dog. SHe wasn't pushy and didn't have us take all sorts of expensive and un-needed tests. Thankfully our dog is healthy and hasn't need to go back yet, but when it is the, we sure will! Read Less

Dr. Meyerhoff has been my dog's vet for years - long before she opened Creature Comforts. I appreciate that not everyone will feel as strongly, but as for me I can say that she literally saved my dog's life. More than once. She has been compassionate, caring, diligent, reassuring. I'm disappointed everyone has not experienced the fantastic veterinarian that she is: I was so grateful to have found her again after she shifted her practice west. It was comforting to know that my dog was being operated on by a vet who has spent the night at her hospital, who goes to such extraordinary lengths to care for sick and damaged animals, who extends herself professionally again and again in profound ways. I would recommend her to anyone in search of a great and caring veterinarian. Read Less

Dr Meyerhoff is the most caring and wonderful Vet I have ever been to. She takes the time to completely examine and test each animal she tends to. Every time I go to their office I leave feeling glad that she and her staff are there. She has literally saved some of my pet's lives. It sound to me like this person was having a very bad day and took it out on this office. I hope for their sake they are doing better! I whole heartedly recommend Creature Comforts to all people who actually care about their animals health.sincerely,BeastyBoysnGirls Read Less

This was the worst experience I have ever had. I have always had very positive experiences with vets and actually look forward to getting great care and a high level of professionalism from my previous vets. I'm new to the area so I was referred to Creatures of Comfort and had such a positive experience with Petrock who referred me over there so I thought it would be great. Unfortunately, my experience was horrible. I arrived 20 minutes early and they did not have any of the paperwork for my dog then after waiting for 25 minutes after my scheduled appointment, I asked if Dr. Meyerhoff would be ready soon considering she had one other room and she was walking around while her tech was finishing up with that puppy and she was doing nothing. By the way, while I was waiting, they kept the door open as they were torturing a puppy yorkie and it was screaming and yelping then Dr. Meyerhoff walked out laughing along with one of her front office personnel stating "she does not like needles." Another woman waiting also could not handle the screaming of the puppy. This other woman did not have an appointment and Dr. Meyerhoff attended to her while ignoring the fact that I had a scheduled appointment.She also stated she did not want 30 pages of paperwork faxed over although she would be by new vet and needed the complete medical history of 2 dogs. This was concerning for me. She did not want to be bothered with having the correct documentation and vocalized very rudely that she did not want it faxed.Then after still not acknowledging me or my one dog waiting for the appointment she goes to a back room and reads my dogs chart loud and is stating information that was NOT on my dogs chart like "glaucoma of the left eye" when she does NOT have glaucoma of the left eye. She had dry eye and surgery done in the right eye. So, when I simply heard this wrong information, I asked if she would mind reviewing the chart in a room with me and my dog. Then she comes storming out and yells at me because she is reading the chart and blames me for not calling them to see if they have the paperwork when I was told by the person who scheduled the appointment that all the paperwork was there. What VET yells at a customer and blames the customer? She blamed me that the paperwork was not there and their office never told me that they did not have it. I was told that they had everything. I have never had a problem with any Vet and certainly was blind sided by this wretched Vet. After some back and forth arguing about the paperwork she goes back and "reads" the chart. I decided to leave and asked for my paperwork back. When I went to the back room she was not even reading the chart and had some book open like she was a vet medical student. My dog has dry eye and had surgery. It's not that difficult and should not be that difficult to an experienced Vet but I question her experience. She does not know what she is doing and this place should be shut down. Shut down for torturing a yorkie puppy and not shutting doors to keep privacyShut down for poor business managementShut down for horrible customer serviceI would NEVER recommend some bring any living or dead animal to this placeShe was horrible and clearly does not have the proper training to be a vet. Read Less

I finally found a great vet. the doctor and staff give off good vibes and they genuinely care for the animals. soon as you walk in you are greeted with warm smiles by the friendly staff. I am very pleased with the visit all around. the doctor was great and answered every question i had and the cost was low. I recommend this place to anyone who loves their pets. Read Less

I love this place! I'm so glad that I met Dr. Meyerhoff. She is so compassionate to all my pets. This is the only place that my pet has not been nervous in. Dr Meyerhoff and staff give off such a welcoming vibe. I reccommend this place to anyone. Once again I love this place. Read Less