This has got to be one of the+ . vets I have been to. My housemate took his dog here The dog has to be muzzled not a problem but to do that he has to be sedated. They sent home the pills without specific directions. 6 pills later and this dog is still very mobile. ? Well later that evening the dog is out cold until 8 or 9 the next morning. So we try a second time and the same thing dog is mobile. When the office is called1 were told we don't know what we are doing. We followed there direction and started the pills 2 hours prior to his appointment. Needless to say we are using a different vet for the dog. I wouldn't send my worst enemy to this vet Read Less

I just moved to yuba city. My bird needed a check up, his wings clipped and nails trimmed. He has a light tail bob from brand new carpets in my new apartment. They claimed to be an avian vet. I knew right away that the vet had no idea what he was talking about when he asked me "what is tail bobbing?" Then GOOGLED IT! Then he went to clip my birds nails with SCISSORS! He clipped one and I stopped him because he made him bleed! Now my bird won't stand on that foot! Those who know birds know they have quicks and can bleed to death if you clip their nails wrong! Most horrible experience ever! I cant believe this vet claimed to be an avian vet! I don't know how they are with cats and dogs, but I wouldn't trust them with mine just for the fact that they claim to be knowledgeable when they clearly are not! Read Less

I took my dog on Wed. April 5th. My dog was examined and had some blood work and pee test done. They told me to expect a phone call in the next 2 days for results. The next day, a doctor called and said she would need antibiotics since she has really high white cell count. I called the following Monday to speak to the doctor since my dog was not well. No call so my husband went into the office that afternoon. They told him the doctor that saw our dog would not be in til Tuesday and to expect a call then. I finally called Thursday afternoon, doctor was busy with another pet and he would call me later. At 5:55p I called back again and finally spoke to the doctor. We talked about what other options my dog had since it is a major struggle to get her to take her antibiotics. He said there are shots but would be really expensive. He told me to bring him in for another visit tomorrow. I then got a follow up call from the doctor to tell me that after looking at her labs again, she probably has something in her spleen. She feels bad and then she will feel a bit better again. I called today at 8:05a to get an appointment. They were booked and asked if I wanted an appointment tomorrow. I couldn't wait til then since she is now very sick again. They did accommodate and gave us a 5p appointment. Just realized that my son has an award/belt ceremony tonight so I called to call me if a cancellation happened. Ciara then tells me that maybe I should just come tomorrow. I then lost my mind considering that my dog is in agony and to me, my dog is back to really sick again. Through this argument, I found out that the doctor that actually helped my dog is a relief doctor. So that explains why I was never going to get a call back had I not persisted, and my dog needed to be reexamined. Had I not persisted, no one would have looked at the labs again to say she had a low red cell count and had more serious issues. The lady on the phone then said "we do take really good care of their animals she just doesn't know what happened to us". Us?!?! So I asked how we could have fallen between the cracks and she then tried to retract and said "we do take good care of their animals". I called another Vet to help my dog who can't even get up now. They asked that they get all records so that he can evaluate. I called them at 9:30a. It is now a few minutes before 11a and the records have not yet been faxed. And they take good care of their animals? Read Less

The staff is off the charts excellent! Our dog ALWAYS gets boarded here when we go on an extended vacation, and they take such great care of her! We have been bringing our animals here for years, and will not change vets! Read Less

Very happy with how they were with my dog. He's a lil protective so I get nervous when around people. But everyone seemed to be fine with him. Even when he needed a muzzle they didn't chicken out like other places have. Got his 3 shots done and I was able to help and be there. They also answered any question I had. And gave me estimates of what I'll be needing for my dog. Will go back. Read Less

New to the area and was having a hard time getting my oldest to relax. So I looked around and choose VCA. Loved this place from the staff to the doctor. Very gentle with my boy and he was even relaxed. All my fur babies will b going here from now on. Read Less

Very clean and friendly. We took our cat to Adobe and then a year later to VCA for the same issues and we were only charged half the price at VCA. We are somewhat tight on cash, so the vet always helps us make the best decisions on what the most important treatments and tests are for our cats so we don't break the bank. Read Less

I was traveling. My female mini doxxie had what appeared to be a UTI. I called, explained the issue and was given an appointment that same afternoon. Saw the Doctor, examined, prescribed an anti biotic and I was on my way again. A wonderful sensitive staff. Thank you! I might also add that this fixed the problem. San Antonio, Texas...home safe and sound. Read Less

I took my 6 year old Yorkie mix dog in Saturday afternoon. She had been coughing for a week and her breathing was becoming labored. My income is limited and I was very open about that. They drew blood and took x-rays. He heartbeat was very muffled; the x-rays showed what looked like a collapsed lung and a possible infection. The doctor said a radiologist needed to look at it and he would not have an answer before Sunday. He said if I had the money he would send me to Northpointe to put her on oxygen. No one spoke to me about payment options! Sent me home with amoxycillian and a "free" steroid shot because he liked her. I had already paid $462 cash. She suffered all night. By noon the next day it was obvious she was slowly suffocating. I called but the staff was less than kind. I was told that the radiologist reads them as he can and if I don't hear by 4:00 when they close it will be Monday. I asked if they could please ask the doctor to interceed, because my dog is suffocating. She said the doctor is aware and gave me the same story again. Basically, don't call us, we'll call you. My brother-in-law called this afternoon when we still had not heard and got the same run around. It's now 6:15 Monday. My dog, my world, collapsed and suffocated to death yesterday at 2:30 pm. My entire family and I are in shock. Will this vet call? Who knows? Know your vet. Read Less

I was worried coming here with the reviews but I went anyway. This place was clean and the staff super friendly!! First I was greeted by the receptionist Heather who was very nice and professional. My pups nurse was Lori and she was the sweetest caring girl I've ever met! The best part is that it seemed genuine. Upon leaving I talked to Brandi (the hospital manager) she was so nice and informative, super friendly. I'm really glad I didn't listen to the reviews because I've found my new vet! :D Read Less