Staff is amazing! Our puppy got parvovirus and the staff was great with his treatment, very professional and kept us updated during such a scary moment. Puppy is doing much better! I would recommend them in a heartbeat. Read Less

My family, both the biped and quadped, love the staff and facilities. Jefferson Animal Clinic makes you feel like you are at home and everyone is so warm and welcoming. We love how they are truly versed on their breeds and know how to take care of our Shibas 🐕. Thank you for everything! Read Less

Jefferson is fantastic! I can't say enough about the quality and care that Jefferson and it's employees put into their practice. We live over an hour away and these folks are still our Vet of choice. It's never an issue to call them with questions when our pups are sick as they are happy to assist and honest with their responses. If they feel they need to see one of our pups they tell us. If they feel it's not serious, they don't have us come in just to come in to charge us. It's also never a problem to request their records come license time or when we register the pups for daycare. Their commitment to their craft and the animals they serve is why I recommend them to every pet owner I know. Read Less

This seems like a nice, small neighborhood vet office. I don't understand why I had such a horrible time with them. We picked this clinic for a routine vet for my pug, just needing annual heartworm and vaccines. Every year they educated me on an elective surgery that would improve my dog's breathing. I hadn't heard of it before, but the 3rd time they mentioned it, I thought maybe I should do it while he's young to recover fast. Again, this was an elective surgery they recommended. So, we schedule this very expensive ($500+) surgery, I drop off my dog in the morning and I paced at home for hours, I was so worried. I finally got a call at 2pm and I think it's done, but was told the laser didn't work and my dog was all sedated, intubated, and catheterized, but all they had done was a dental exam and clean. I was confused, like bewildered, what do you do when your vet doesn't do what you had agreed on? I was assured we could reschedule and the costs of the sedation, etc would carry over. I was mortified, I had a drugged dog and not a lot to show for it. I was a fool, I paid that day, suckered by the sweet faces of the techs that hadn't done anything wrong. So I simmer for a while then I calm down and reschedule 6 months later. I was then told that no, they had no record of any costs carrying over, I would have to pay full cost. In shock, I talked to the vet, who acted like all of this was my fault and said the most he would help was a 30% discount. I was accused of waiting too long for this elective surgery. I'm so mad that my blood boils thinking of it. I trusted this place. Why did they grift me? Read Less

Dr. Russ and his team are sincere in their concern and honest about costs. Dr. Russ found glaucoma in our dog's eye, sent us to a specialist, and scheduled us for surgery within the week. You can tell they genuinely care about animals and their owners! Read Less

Jefferson Animal Clinic has the friendliest and most caring staff of any vet I've ever been to. I have two miniature dachshunds that have had back issues and one had a broken leg. They take the time to explain treatment options and to comfort my pets. I wouldn't take my animals anywhere else. Read Less

My boys and I love Jefferson Animal Clinic. We live out in the plains and the drive is well worth it. We adopted both of our dogs knowing they were heart worm positive. We did tons of research and talked with the doctors at Jefferson. They were very honest with the options we had. Didn't push one option over another like several other offices we contacted. After just a couple months we were able to get both boys heart worm negative! Everyone there has been so helpful with whatever needs we have. Even if it's just a call to ask a question or get an opinion. Read Less

Everyone was very kind to me and my cat. He gets very stressed about vet visits (particularly shots), but everyone knew how to handle him and calm him down, and he wasn't traumatized like he's been at other vets. And everyone was very helpful in suggesting what I could do to make sure he stays as healthy as possible (instead of typing vague phrases on the report and never saying a word to me -- like past vets). Very much appreciated! Read Less

I've only had positive experiences at this clinic. The staff are very friendly and genuinely care about their little patients. Reasonable prices. I've had good luck scheduling also... they were able to get us in last minute. They also have a great dental program. Read Less