South Boulder Animal Hospital

My family has been taking our dogs to SOBO animal clinic from many years. I just got a dog of my own and I couldn't be more pleased with their kindness, efficiency, professionalism, and follow up. They took the time to answer all my questions and even sent an email after I left asking if I had any more. I highly recommend SOBO to anyone who just got a new pet, or is looking for one in the area. Read Less

I took my newly adopted little dog with unknown history to be examined by veterinarian Terry Watrous at South Boulder Animal Hospital because they had been highly recommended. I was delighted with the friendly reception we received, but most importantly very impressed by the gentle but thorough examination Sadie was given, followed by practical recommendations for necessary tests, inoculations and treatment in order to ensure her health and safety. We will certainly return there for our future veterinary needs. Read Less

Staff cares a lot about you and your animal! Gave me a great referral when my pup needed certain procedures they could not provide. A little small, but that keeps it familiar and personal with the staff. Read Less

Dr. Kay and the staff at South Boulder Animal Hospital have taken extraordinary care of our dogs and cats for many years. We appreciate their thoughtful partnership when deciding the best care for our buddies - they clearly understand how important our animals are in our lives! Read Less

This place is fantastic! They go out of their way to ensure you and your pet are well taken care of and their specific needs are met. I would highly recommend SoBo to be your pet's health care provider. Read Less

Such a GREAT place! We have a tiny 5lb dog and they take such good care of her even tho shes a little scared drama queen :) They are gentle and always very accommdating for our hectic schedules. Couldn't recommend them more! Read Less

I found South Boulder Animal Hospital on Google on the off chance they could see my kitten I adopted because her spay incision got infected. They were so kind and even took our appointment late from my emergency I had early the morning of! They are so kind and kept up on her recovery through the antibiotic time. Take your fur babies here! Read Less

Wonderfully gentle with my baby (17yo kitty), got me in ASAP as a new patient when she had been showing signs of extreme discomfort which gave me deep concern. Dr. Fryburg thoroughly reviewed with me the costs of both diagnostic tests and recommended treatments AHEAD of performing anything, and gave me a very honest disclosure of which things she felt were prudent to choose vs which ones were diagnostics/treatments for edge case situations. She talked me through the details of everything I asked about with only oceans of kindness, gave me expectations at each point about how long we were going to be in the examining room until she returned with more data, and her office/technicians called probably 2 or 3 times in the week following our appointment to make super sure kitty was still on track to feeling better. WHERE CAN I FIND A HUMAN DOCTOR LIKE THIS?!!! (Seriously. If you folks know of functional med GPs...) It is with zero hesitation I recommend this medical team for your furry family members. Read Less

Our extended family has taken all 6 of our beloved dogs to Dr. Kay since 2002. He has done all general care and shots plus bone surgery, knee surgery, tooth extractions and illness care. He has answered all our questions promptly and always provides options for care that make sense. We have had a couple of emergencies in the past 12 years and they were handled with urgency and great care. Proper vet care is essential and if you add up the costs over the years is kind of expensive. So....get value for what you pay for and take care of your animals! p.s. I am updating this review to add that we have had three more years of great service. Read Less

The vets and staff here are great. Extremely respectful and thorough high-quality medical care. Dr. Waltrous is especially adept at handling my small rescue dogs that are terrified (and sometimes aggressive) with other vets. He thoroughly examines them, gives me honest input on how they are doing as well as non-judgmental advice on how they can improve. I highly recommend him to all who have skittish chihuahuas! Read Less

Dr. Kay is the best. He is very thoughtful, and you can tell he loves his work.  He is amazingly knowledgeable, and treats my dog and I like family. He's seen my dog through regular checkups, dentistry issues, eye, hip problems, and skin cancer.  Also, his prices are very competitive. Read Less

I had initially scheduled a first time check up for my new pup, but he got sick before our scheduled appointment, and they were so kind to let us come in a few days early, so our puppy could get some help asap. They have also been great about answering a few questions I had between appointments over phone, such as the right foods to feed him during his illness, and how to best transition him after, etc. Really glad to have found the south boulder animal hospital. I was referred by a friend and will be happy to refer my community to this place as well. They also offer complimentary first time check ups to pups adopted from the humane society, which is awesome! Read Less

I just randomly picked this vet clinic when our rescue kittens needed a check up and I am so glad I picked them! I loved their warm professional but personal feel I really felt appreciative of the entire staff ,from the awesome woman at the front desk to the vet. There is an old school Boulder feel about this clinic that I love and will use these folks with our kitties for the long haul. Highly recommend them! Read Less

Dr Kay was recommended to me after using 3 different vet clinics here in Boulder and I can't thank her enough. The office is efficient, the charges were less than the other three clinics, and the care Dr Kay gave my dog, Frankie, was extremely professional and caring. Read Less

The staff and vets at South Boulder are wonderful. When my cat got suddenly ill, I called all the local vets to see if I could get her in to be looked at urgently. South Boulder Vet was the only one that booked an appointment immediately. My cat recovered, and I am grateful for their support. Highly recommend. Read Less

My cat had really lost weight and appeared unhealthy when I brought him into the vet's office. Dr. Kay seemed to know just what tests to do, and started treating him for hyperthyroidism within a couple of days. They have been so helpful in getting medicine into him and getting him to eat. I have been coming to Dr. Kay for over ten years with multiple cats. Dr. Kay tries to present the best possible options for my cats, but sometimes we have to find a working happy medium for us and the cat. I feel Dr. Kay does very well in dealing with our limitations and appreciate his being frank in his assessments. He is speaking for the cat after all. In general, my cats were not particularly alarmed by their visits as they have been with other vets. The waiting room was never full of strange dogs or cats or exposed to other animals fear or illness. I like the design of the office and the approach of the staff. Read Less

Dr. Kay and his entire staff are exceptional at providing excellent quality care for my indoor/outdoor cat for annual check-ups and immunizations, surgeries, and dental work. After extracting three decayed teeth three years ago, it was amazing how my cat who is 15 yrs old now reclaimed his strength, energy and youth again. He acts like he's half his age! The SoBo Animal Hospital staff are always friendly, professional, gentle with the pets, and very customer service oriented. Also the front office which is key to every business, is efficient and organized. I highly recommend this veterinary hospital. Read Less

When we moved to Boulder, I visited several vet offices. Hands down, South Boulder Animal Hospital stood out. From the moment we walked in, they saw Bailey as a being and genuinely cared about her well being. Bailey was 15 when we moved and chose South Boulder Animal Hospital. The doctors are thorough, shared what was necessary, and made recommendations. We were not pushed toward unnecessary tests or extra visits we did not need. We always feel welcome and supported, and knowing they care for Bailey as much as I do is unusual. I recommend Dr. Kay and Dr. Watrous. I know you will have a similar experience to ours. Read Less

I've been taking my dog and cat to Dr. Kay for years! He is wonderful, gentle and very honest with me about how my animals are doing. This past month I had the opportunity to see Dr. Watrous. He is also excellent! He was very helpful guiding us through the steps to get some preventive care for our dog. It's so nice to know that either Doctor is excellent! The support staff is warm and friendly and do their best to make me and my animals feel comfortable! Read Less

I just moved to the area and needed to find a new vet for my kitty Oona. Oona has kidney disease so needs special care. Starting here as a new patient has been a relief as I really wanted to find a great vet in the area. The reception has been very helpful and Dr. Watrous was very knowledgable in his diagnosis. Read Less

Dr Kay and the staff at South Boulder Animal Hospital are wonderful, caring and very competent - they give personal attention to every animal and their human who come through the door. They provide great service, are accommodating to their clients, and are easy to schedule with - later hours and Saturdays - and can do in-home appointments when necessary. My Portuguese water dog gets great care there :) Many of my friends also use them, and all give glowing reports! Read Less

We were really new to the area (1 month) and our 4 yr old lab developed a tender spot on her hip. Dr. Kay was recommended to us by one of the few people we had met so we made an appointment. Dr. Kay gave her a thorough exam and made us feel very confident that it was just a temporary issue, but if it continued to come back. Between the convenient location, a great doctor, and the friendly staff, we know we found Rosie's new vet. Read Less

We have had nothing but great experiences here. From the  front desk staff to the techs and Doctors, all have had a very caring and knowledgable expertise in caring for our dog. We've been able to get immediate appts. When needed. Absolutely recommend this practice. Priced reasonably as well. Read Less

We had to put our cat down and it was a very emotional process. They treated us like family, didnt leave our side unless asked too. They even cried with us, because they knew how much we loved our kitty. They had so much respect for us and I will be going back if we ever get another cat. Read Less

Dr.Kay , Dr. Watrous and staff are awesome, personable, friendly, very accommodating with scheduling. Provide great care to my 3 cattle dogs and their pricing extremely reasonable,you can always trust their recommendations ! Read Less

Great place to take a sick pet. They've always taken good care of my animals :). Very friendly staff and always able to get me in on short notice. They are experts at putting pets at ease in what is always a stressful situation for animals. I recommend them. Read Less

My cat Monty had to get all of his vaccinations updated which included 2 shots and required him to swallow a pill and a half. They did such a great job checking him out and making it quick, easy and painless. He hardly flinched and seemed very comfortable. The doctor and tech were very nice and full of information. Will definitely be back! Read Less

This vet practice is amazing. After frantically trying to find a vet that was open, and would see my dog, since our normal vet turned us away, I showed up with a very sick dog, in tears, and they saw her right away. It was a few minutes before they even opened, and not only did they squeeze me in before their first appointments, their vet who came in early, immediately jumped into action to find out what was wrong with my dog. They ended up referring us to a neurologist for my dog's rare brain disorder she ended up being diagnosed with, but they ran a battery of other tests to rule out anything else and took excellent care of her. Their front desk staff was incredibly comforting, and treated us like family right away. Ultimately, Dr. Watrous and staff saved my dog's life, and I could not be more grateful. I immediately moved all my vet records over to them, and I will definitely keep using them. Read Less

Terrible customer service. I tried to get my kitty in for teeth cleaning. The girl on the phone was rude throughout the call, and it was going to require multiple visits for this basic service (unlike Arapahoe Animal Hospital) despite the fact my cat has records of a visit, bloodwork, and shots within the last 6 months. They also refused to review that recent history from Arapahoe Animal Hospital. I haven't had an issue of Arapahoe refusing to review records from other places. So, I'm still going out of my way to Arapahoe for the better service, less time off work, and most importantly fewer traumatic visits for my cat. Read Less

Nothing at the South Boulder Animal Hospital has ever been overtly wrong but nor has it ever been completely right either. My dog and I have seen Dr. Watrous 3 times and Dr. Kay once, and I haven't been super impressed with either one of them--Dr. Watrous has a little better of a bedside manner while Dr. Kay was a bit more abrasive and did less to make sure that my dog and I were comfortable.             I rescued my dog ( a pit bull mix) about a year ago and in that time she's presented an array of behavioral and medical issues that have been very challenging to deal with and treat.  We've gone to the SOBO Animal Hospital for a variety of issues--bald spots and lumps, gastrointestinal issues, a VERY itchy ear, lesions on her her paws, and behavioral issues. Both vets have provided very average care for my dog, just treating the symptoms rather than trying to figure out the cause. To be fair to them, these treatments worked in the short term, but failed to solve the larger problems. In all of my visits, the vets made some assumptions about my financial situation which made me uncomfortable and which I feel compromised care for my dog--just because I am a young owner of a stigmatized dog doesn't mean I am not willing and able to pay for diagnostic tests and effective treatment. While I appreciate the effort to keep costs down for their patients, I feel like I should be the one deciding if it's worth spending the money. Instead, both doctors quickly dismissed options on the grounds that "you don't want to go there because it gets expensive."               Both vets have also dismissed some of my concerns and questions about my dog's health, making me feel ridiculous for even bringing them up. One of my initial concerns with my dog, which I brought up on our very first visit and have continued to ask about since, is that she has allergies. Neither of the vets took my concern very seriously and offered very little support in diagnosing and treating the issue. On our last visit, I was given a recipe for homemade dog food after some prodding (the initial suggestion was "you can always find a recipe on the internet."...Really?) but I wasn't given any further instruction (changes I might notice in my dog, how to transition from current food, etc.) I also asked the vet on our second visit if my dog might have a problem with immunity since she gets sick so often and he quickly wrote it off as too soon to tell and probably just being related to being a rescue dog--while I understand that this is an equally plausible explanation, it would have saved my dog and I a lot of time and money if he had talked to me about diagnostic options right then as we recently found out from another veterinarian that my dog does have a rare auto-immune disorder. Finally, they completely wrote off my concerns about my dog's separation anxiety and offered no support what-so-ever. On two of our visits, I was made to feel like I was an irresponsible pet owner for requesting behavioral medication (it wasn't my first step with her, as I told both vets--we've been working with a behaviorist and a trainer). They asked me very minimal questions about her behavior and did nothing to try and diagnose a behavioral condition.               Overall, my feeling is that this is probably a good vet's office if you have a pet that only gets sick in average ways. I've always found the reception staff and the vet techs to be exceedingly friendly and helpful--they call after every visit to follow up and have had same day appointments on the occasions that we needed them. The prices here are in line with other vets that we've visited. However, if you have a "difficult" pet like mine who has many issues that require in-depth diagnostics and care, I wouldn't recommend this place. Building relationships with pets and their people doesn't seem to be a priority for these vets, and for this reason, if you're expecting to see the vet more than once or twice a year, I would suggest looking elsewhere. Read Less

Dr. Bock is long gone, he was an excellent man and Veterinarian. Dr. Kay is a piece of garbage to put it at its best. He will gouge you. He is a poor excuse for a man and should have his license revoked. SoBo Animal Hospital (what they are now called) will charge you for anything and everything at the highest rate possible. I could understand paying top dollar but the Dr.'s aren't even there when some of the procedures are being performed. On surgical days the anesthetics are dosed and given without a Dr. being present which is illegal. They do not know emergency procedures and Dr. Kay has gone through extensive work to have negative feedback on the web removed. Just look at all of the dates on the feedbacks, they are ancient which means he is getting only negative feedbacks and paying to have them removed! I was his manager, he was verbally and physically abusive to me and other employees. As he was to the manager before me, and the ones before him! Read Less

Will never go there again, either. Dr Bock was excellent but has retired. I was very happy with the care my pets received Dr Bock. The current vets practice excessive testing and repeatedly contradict the advice and recommendations of Dr Bock. The current practice is bottom line driven; I have found no redeeming characteristics. They are very good at taking your money.Read Less

Did not do a single test when I brought my cat in and told him she had a history of stroke. A week later she became very ill and they would not see her because they did not have appointments available. Took her to another vet and found out that her high b.p associated with hyperthyroidism had caused another stroke. I believe this could have been avoided had he listened to me and been more aggressive about checking her health. Read Less

I highly recommend Doctor Bock to pet owners in the Boulder/Denver area (and even farther away - because it is worth driving to have his services). He is highly qualified, but more importantly he cares about his fur-covered patients - whether they be big or small, cat or dog, or even those that are not as numerous in the pet-owner world. I have taken my rabbits, my cats and my dogs to Doctor Bock for the past nine years. He never disappoints me. He is honest, caring and highly skilled in his treatment of my ""children"". if only there were more people in the world like Doctor Bock - the world would be a much better place. Read Less