My experience with Carefree Cats was brought on by a sudden-onset issue with my sweet kitty. I was beside myself with worry and anxiety, yet from the first phone call with receptionist Sophia, I knew ... Read More
My experience with Carefree Cats was brought on by a sudden-onset issue with my sweet kitty. I was beside myself with worry and anxiety, yet from the first phone call with receptionist Sophia, I knew I was dealing with people who operate a calming, professional facility. When I arrived, I found an immaculate reception area, pleasant reception, and a very impressive, secure cat boarding area off to the side. Even a cat they have adopted who loves to introduce herself to all newcomers! The first thing I noticed was a tiny dish with a small candle and a sign that indicated if the candle was lit, then somebody was saying goodbye to their loving pet and friend. I found this incredibly touching, considerate, and thoughtful. But hands down, Cheri the vet tech was the hero of the day! The vet we saw that day was new to the practice and very professional, for sure, but it was Cheri that really knew her stuff. Her "cat" stuff, and her "cat people" stuff! She took her time, asking a lot of questions while observing my cat, and making sure that I was ok. She was a great assistant to the vet in keeping my cat safe and calm during the vet's assessment, and again afterward making sure my questions were answered and making herself available to me if I had questions or concerns. When i noticed an issue that may have been missed initially or developed since her first visit, they brought us back in to be seen by Dr. Sober, who really took her time and showed her patience while trying to get a blood pressure on my cat. I felt confident in her assessments and recommendations going forward. I really can't say enough good things about this place! I don't do well with animal crisis type situations, but they put me at ease, and in addition to giving me helpful tips and resources to improve my cat's quality of life moving forward, helped me stay confident that I am doing the best I can for my dear, little friend.Read Less