Let me put it as plainly as possible. Great. We recently lost a pet to a very fast what we understand may have been a virus. The kitty was treated by another vet close to us on the westside. While... Read More
Let me put it as plainly as possible. Great. We recently lost a pet to a very fast what we understand may have been a virus. The kitty was treated by another vet close to us on the westside. While the cat was likely in duress and would have passed, the whole experience just did not have the right vibe. Among other things, the cost for a couple of hours of vet time was astronomical. And there was absolutely NO return to discuss the fact that we had just spent a great deal of money for our kitty cat that passed 12 hours later. We both felt this would have been somewhat appropriate. Instead we were left with an empty feeling that we poured a very high price for services and thought at the least some conversation about that would have been possible. It was not. Enter Cook Veterinary Hospital. Our second kitty needed dental work. Because of the more than uneasy then really distasteful feeling we had with the prior vet, we sought out Cook Vet Hospital. Tho e thought what the heck.. let's see what the expensive current vet would charge. After a checkup, we were handed an estimate for almost $1400. For the dental work. We then went to Vet Cook Hospital. A totally different vibe. Much much better. Especially after having just lost one cat. And an estimate for the same work.. a little over $300 on the low side, slightly over $500 on the high side, depending on what they found when they got in to the procedure. We went with Cook. The end game was the procedure ended up being slightly over $400. This included post op meds, and a followup to make sure things were ok. We were stunned. Cook was spot on and did everything we asked and much more to care for our kitty cat. On the upside, we are happy to report the kitty cat is doing quite fine..... for 2/3rds LESS cost. And my wife is exceedingly happier on how we were treated for this procedure. So a long story to say, after having just lost a cat, then going right in to another procedure which generated super high stress for my wife... the same procedure for 2/3rds less cost, on top of things have seemed to go fine.... how do you think we feel? We will be returning to Cook Vet Hospital no question. And will NOT be returning to the other westside vet. And while we should not second guess what outcome may have occurred had we taken our first cat to Cook.. but that is only natural... we wonder. Cook Vet Hospital... top shelf. Mega kudos. Absolutely top shelf. Not just what we felt was a beyond fair cost, but their whole operations down to their treatment of our cat, and us as people, exceedingly night and day when compared to the other vet clinic. Oh, to mention, they did all their labs in house. This created much anxiety when at the other clinic when we learned some labs were sent out for analysis. Only to find Cook did these in house. Huge difference. We found the whole experience with Cook to be far more comprehensive, far better treatment, and for far FAR less cost. Read Less