East Springs Animal Hospital

Great experience. Everyone was so great with my young pitbull who is very energetic... They worked well with him, put an emphasis on him being comfortable, and it was all done in no time. Routine check-up and treatment for some seasonal allergies is all it turned out to be, but they were attentive to everything I was worried about. They laid every cost and treatment out beforehand and gave me options because I was short on cash. Great place, awesome people. Going to be our regular vet now. Read Less

I saw Dr. Morgan with my dog for the first time yesterday. I was interested in having an AI done. He informed me of my choices and explained everything in a way I could understand. I was able to be present when he drew blood and performed the AI. The entire staff was very friendly and knowledgeable and I can highly recommend Dr. Morgan and the East Springs Animal Hospital. Read Less

DO NOT take your pet here! Worst clinic I've ever been to! The vet who initially examined my dog isn't even listed on their site as one of their vets. He was TERRIBLE!!!! I spent $1500 on a biopsy of my dogs leg to find out if a tumor was cancerous. The results came back inconclusive which basically means I spent $1500 on NOTHING! DO yourself a favor and find a different clinic if you care about your pets. Read Less

Worst vet clinic I've EVER been to! I have never worked with a vet who is so unprofessional and who literally acts like he doesn't like animals. He didn't say a single word to my dog or even acknowledge him when he entered the room. Even when he was examining him! Nothing! On top of that, I spent $1500 on a biopsy of my dogs leg and the results came back INCONCLUSIVE! SO basically I spent $1500 on NOTHING! I will NEVER come back here and I will make sure none of my friends or family do either! Read Less

They Take Excellent Care Of My Dog And Of Her Puppies When She Had Them. They didn't mind me calling everyday the week of delivery to ask questions cause I was worried. They Are AMAZING. I highly recommend them. Read Less

My family has been taking our pets here for almost a decade and always have positive experiences. They explain what all the big words mean and tell you all your options in a way that helps you feel better about your pet's health and the money you're spending. Read Less

These ladies are all amazing!! They are knowledgeable, informative and nurturing to both their animal patients, and customers too. They found our little guys problem quickly. We will definitely be going here from now on. Thank you, ESAH!!!! Read Less

The vet was so awesome. She listened, went over all of my options clearly, wrote up an estimate of cost and included some price variations that could come up depending on results. She went through my dog's blood work results line by line so I understood. The treatment has helped my baby feel better! Great, helpful, friendly, efficient staff! Read Less

Only after 3 months do I feel fine talking about this. We brought our dog in to get a simple surgical procedure done, spading. She was healthy and happy before we took her in. The doctors brought her out of surgery and called us letting us know she came out of it fine and was healthy. Under the proper care she should of survived, however after two hours we received a call from them again and they said our dog has passed away, apparently due to bleeding out. No one in two hours checked on our dog, and still In the end charged us $1800, 1800 for the death of my baby. I recommend you find a new vet.Read Less

So blessed to have these people in our lives. Have taken care of my multiple rescues over the years with tender love and care and medical expertise. Have shed many a tear with us also. They have become my friends Read Less

If you are looking for a vet hospital full of compassionate, intelligent, wonderful people who LOVE animals- this is your place!! No matter where I live I'll use Dr. Morgan as my vet! My parents said they will even drive from Monument to use him! OUR STORY: We had been going to a vet further north and were looking for a closer location. East Springs came highly recommended to us and we can't say enough good things about the people here!!! We brought our Golden Retriever in for her annual and were warmly greeted by all. In the following days my girl started developing signs of sickness and over the next 5 days we found out she had terminal cancer and tumors on her heart,liver, and spleen. Through the urgency of our situation we saw any doctor available and ended up seeing Dr. Douglas, Dr. Bush and Dr. Morgan. EACH time we called we got an appointments within hours (sometimes even minutes) and EVERY doctor treated us with such care!!! They provided us with all options and never pressured us! Everytime we visited the admin staff, vet techs and Dr.s checked in on us and would even tear up when speaking to us because they felt so bad we were going through this ( again- these sweet people had only known us for 2 weeks)! We ended up seeing Dr. Morgan for the remainder of our sweet girl's care (1.5 weeks) and literally cannot say enough good things. I was in a position to trust a man, whom I had just met, with my baby's life and he was such a God send to us! He would answer all of our calls and spoke to us with the ultimate compassion and empathy. This past Saturday we had to lay our girl to rest and Dr. Morgan was with us every step of the way, being kind, respectful, gentle, and understanding. The rest of the staff was so comforting and all promised to take the utmost care of our baby. Tonight we received a call from Dr. Morgan and he just wanted to give his condolences again to us again and answer any questions we may have after processing all of it! If a team comes together like this in the midst of crisis, I think that says A LOT! Thank you ES for treating us like family!Read Less

I have been taking my boxer here for over a year and just recently began taking my pitbull as well. They are always kind and helpful, I will not go to any other vet for my fur babies. We moved and I still drive half an hour to go to East Springs. When my Tiger (boxer) just could not seem to fully digest food no matter what brand or what probiotic he took it was Dr. Morgan that made the suggestion for a prescription food change and my Tiger has been solid ever since! Read Less

I'm so pleased with our visit today! The only reason I didn't give 5 stars is because it can be a bit pricey. Cats can be difficult to deal with at any vets office, but I felt as though they were very kind and courteous towards me and my fur baby. We'll definitely back. Read Less

Felt like just a number, non personable. Went there for 7 years w two dogs. My wife called and asked for a copy of their records and was rudely told there would be a cost and was asked if we could be "deleted out of their system bc we were switching veterinarians?" before we even told them we were thinking about testing another vet out. Jen was extremely rude; a bad ending to what was otherwise a decent (albeit in personable and expensive) relationship. They were also extremely expensive, the same cost for us as the emergency vet. Therefore, I would absolutely not recommend this veterinarian practice for other pet owners. Read Less

I loved Dr.Blakely and the care given my Prissy. My only complaint is that I have been 100% disabled since 2003 and for a single disabled woman with no outside help the fact that they offer no payment options will be a huge factor in if we can return. I am literally going to go hungry this month because of the cost of the bill and having to pay it all at one time! I wish they would have given me a list if cost for each thing they did before they did it. This is now a huge hardship on me for this month even to get her dog food. Read Less

Update: The surgical site area did get infected. Also, the doc had said an e collar wouldn't be necessary, but my dog was found licking his infected surgical site today. An e collar would have prevented that. The dog was taken back to East Springs and prescribed $100+ worth of antibiotics and pain killers. I feel completely ripped off. My dog was not handled in a safe way while in East Springs's care. These people are not currently competent. I won't take my dog back. Original review: While my dog was in their care he sustained unexplained injuries - wounds to one of his front legs. The injuries were missed by the staff after three attempts to clean him up (first from blood and twice from poo). The wounds were bandaged only after I pointed them out. I hope the wounds were cleaned prior to bandaging. Background: I brought my dog in today for teeth cleaning and the removal of two co-located masses. It was expensive, almost $1,000. I did not go for the "minimum." The doc told me everything went fine. The tech told me my dog had pulled out his IV, had sprayed blood everywhere, and was cleaned up from that. So clearly the doc is oblivious. When my dog was returned to me he smelled like he had rolled in poo. The tech said she had already tried to clean him up. She was going to try again. My dog was again returned to me, still smelling like poo. I then noticed fresh wounds on a front leg that had nothing to do with his IV, teeth, or the masses that were removed from his chest. I asked how the wounds occurred. No one there had any idea. They said the fresh wounds were like from rug burn, but one was clearly too deep for something like rug burn to have caused it. I asked for the wounds to be cleaned and dressed. The staff's attention to detail and inability to clean an animal (took me about three minutes with a sponge and bucket) makes me question the quality and safety of work being performed. I have a feeling my dog will get an infection from either the wounds or the surgery. I do not feel I received good value for my money. Past experiences were much better. I will likely go elsewhere next time I need to seek treatment for my dog.Read Less

Update: The surgical site area did get infected. Also, the doc had said an e collar wouldn't be necessary, but my dog was found licking his infected surgical site today. An e collar would have prevented that. The dog was taken back to East Springs and prescribed $100+ worth of antibiotics and pain killers. I feel completely ripped off. My dog was not handled in a safe way while in East Springs's care. These people are not currently competent. I won't take my dog back. Original review: While my dog was in their care he sustained unexplained injuries - wounds to one of his front legs. The injuries were missed by the staff after three attempts to clean him up (first from blood and twice from poo). The wounds were bandaged only after I pointed them out. I hope the wounds were cleaned prior to bandaging. Background: I brought my dog in today for teeth cleaning and the removal of two co-located masses. It was expensive, almost $1,000. I did not go for the "minimum." The doc told me everything went fine. The tech told me my dog had pulled out his IV, had sprayed blood everywhere, and was cleaned up from that. So clearly the doc is oblivious. When my dog was returned to me he smelled like he had rolled in poo. The tech said she had already tried to clean him up. She was going to try again. My dog was again returned to me, still smelling like poo. I then noticed fresh wounds on a front leg that had nothing to do with his IV, teeth, or the masses that were removed from his chest. I asked how the wounds occurred. No one there had any idea. They said the fresh wounds were like from rug burn, but one was clearly too deep for something like rug burn to have caused it. I asked for the wounds to be cleaned and dressed. The staff's attention to detail and inability to clean an animal (took me about three minutes with a sponge and bucket) makes me question the quality and safety of work being performed. I have a feeling my dog will get an infection from either the wounds or the surgery. I do not feel I received good value for my money. Past experiences were much better. I will likely go elsewhere next time I need to seek treatment for my dog. Read Less

Just want to Thank All the Doctors and Staff involved with Our Kati Girl. The time we had with her before and after will always be cherished in our hearts and to have the staff be so understanding and compassionate meant the world to us. Thank You Read Less

We have been taking our 3 dogs and cat to East Springs Animal Hospital for years and have had nothing but wonderful experiences with all of the doctors and vet techs we've encountered. We know that our fur babies are getting the best care we can give them by taking them here. In February 2016 Dudley, my 16 year old Cockapoo crossed the rainbow bridge of natural causes. I called East Springs to let them know of his passing as I had a check-up appointment scheduled for later in the week. They apologized for our loss, recommended where I could take him to have him cremated and sent me a wonderful sympathy card that was signed by all of the staff. That meant the world to me! It shows that they really do care not only about the patients they treat but also about the pet parents. Thank you East Springs! Read Less

East Springs has been my Shih Tzu's vet since he was 9 weeks old, he will be 12 this year. The medical staff truly cares for your pets and you. Any and all medical concerns are explained in detail, and options for care are given. The facility is immaculate, the staff are friendly and courteous. Read Less

We had come across East Springs Animal Hospital when our dog freckles became deathly ill, our current vet said we could come in for a emergency but might have to wait 3 hours. We love our girl and i felt we could not sacrifice anymore time than needed. We called East Springs and they promptly brought her in and made time to check her out. The very wonderful vet that saw us was Dr. Goetsch, and vet tech Serra. She worked hard with us to determine that freckles has a auto immune disorder. After some time Dr Goetsch notified us she was relocating, it broke our hearts but I respect her greatly for letting us know. Then Dr Abby MacDonald took over Freckles care and she is AMAZING, it's like she was there since day one. Freckles is doing so well now and i know it's because of the great care that Dr Mac, Serra, and all the staff of East Springs provides to the animals, and their human parents. Unfortunately our first dog Miller has been diagnosed with cancer, lymphoma at the age of 6, it's hard to hold back the tears knowing that our fur baby is terminally ill and all of our lives are going to change forever during treatment, but it is a re assuring feeling knowing that he is under Dr MacDonalds care. Thank you East Springs for everything. Read Less

I found East Springs Animal Hospital while doing an on-line search for a new "Family" Vet for my small dogs and 2 kitty's. I had an issue with my 12 year old Pug mix I had never encountered before with any of my pets, Dr. Brad at East Springs was GREAT he found the problem within 20 min and found some other Issues I was unaware of with her teeth, East Springs has reasonable pricing and is very good at working with you on cost and scheduling and the entire staff are just nice people, I was also in and out my appointment was at 10:45 They took me into the exam room at 10:40 and we were done I had my pets medication and was checked out by 11:30, probably the quickest Vet Appointment EVER. Thanks again East Springs Animal Hospital D.G. Pruetz Colorado Springs, Co Read Less

Customer service their is terrible! Older lady that works there didn't catch her name was rude as can be and talking back to my wife when we stated we didn't make an appointment and stated our phone died she decided to be all snobby and be like "I'm sure that's what happened" and then was rude about telling us to go else where for service cause she didn't notify it was more without an appointment I will never step foot in the place and be sure to let everyone else know of this experience at least the other ladies that work in their were nice but this ended all ties for business with your horrible customer service in person gave Read Less

This vet was recommended to me when I first arrived to Colorado Springs. My dog had broken a tooth and it was infected. The hospital charged us for x-rays and then did surgery. The hole kept reopening and became infected. 3 surgeries later and another x-ray, they discovered they did not remove all of the bone, which is why the hole kept reopeneing. We spent almost $2 G at this vet and another vet had to correct the issue. The staff is rude and holds your dog hostage until you are finished paying. They are also breed prejudice against most bullies. I would not recommend this vet to anyone. Read Less