High Country Veterinary Hospital

We used to love the dr that would see our animals until she left. The prices are great. The service not so much we called to put our dying dog that hadent eaten in 3 days to rest. I got told that I would have to wait until the following week 4 total days. Like it was no big deal! Not happy!! Trying to find a new vet that will be able to handle a serious situation like this in a timely manner. Read Less

Great place. Took my Doberman there for his shots. My dog won't take dog treats when he's in unfamiliar territory. The vet had some baby food and my dog ate it, didn't even know he got a shot. Would highly recommend this place. Read Less

These people are amazing! Helped me out in a emergency. Seriously they saved my boy bunny. My girl bunny was pregnant and i didn't know. We found these bunnies and took them in. Long story short.i needed my boy fixed ASAP! They had 8 beautiful babies. 3 are now gone. And they got me in to have the first 2 of them cremated. No waiting a long time. My 2 died yesterday. And the male was due to be fixed today. They took all of them. The 3rd one died today, I tried to rub the 3rd baby back to life but it didnt work. So im sure they'll get the baby in as soon as they can. I Highly Recommend this place! They truly care! Read Less

This doctor restored my faith in veterinarians again. My furbaby hadn't been feeling too good for a couple of weeks and the doctor tested her to find out that her kidneys are not working too well. She's in the hospital & they are trying to flush her system out. The vet techs are so loving towards her. I'm very happy with this doctor, I would definitely recommend her. Read Less

Owner is accusing people of false reviews, then proceeding to look up information in there system. Which I believe should be private, as this could contain sensitive information. The owners also believes that I am wrong but I sure. I have the letter they sent apologizing about my dogs death. If I remember correctly they just said sorry and offered nothing to fix it. Overall the owner is wrong, they know it and it's sad. I would to think they will learn from there mistake and try to do better and I truly hope they do. I don't want to see anyone go through what I saw. Beware if you are unsure about the medication they prescribed, maybe ask for a second opinion, it never hurts to do. Read Less

Great service! Vets are great with the animals. Mom had to have her cat put down. They were wonderful and caring! Three more visits and I can tell you there is no other vet for us. These people are wonderful. Tricky to find but WELL WORTH IT!! Read Less

I will never use another vet office. Dr. G is so awesome her staff is great. She has taken such awesome care of our dogs for about 20 years. She's really one of the best of the best. Prices are very reasonable to. Read Less

This was my first time here and I was referred by my normal vet to come here with my sick bunny. They were amazing! they squeezed me into their schedule with in a few hours of my call. The vet was amazing and full of Information that I didn't know. I will back for sure with my pets again! Thank you so much! Read Less

I have been taking my fur-babies to Dr. G for 14 years. She has gotten us through all their health issues,as well as our losses. The entire staff is amazing and it's very comforting knowning that they are there,in our times of need. I would recommend this hospital to anyone looking for a great doctor for your fur-family members. Read Less

High Country Vet has been helping our rescue dogs by providing thorough and kind vet care. The staff are super helpful and always very responsive. The doctors provide great knowledge and treatment. Big Bones Canine Rescue is very fortunate to have such a strong team committed to helping our dogs! Read Less

Before last week I'd never heard of High Country Veterinary Hospital but I believe Dr Highfield just saved our dog. I've used many vets over the years but as long as I live in Colorado I will only take my pets here. Thank you Dr Highfield Read Less

My first time here. I had a scare with my new 8wk old puppy and High Country got us is in right away.  I got to meet both vets and they made me feel at ease and took great care of my puppy. We will call this vet our home. Thank you! Read Less

I work with a local rescue, Big Bones. I was fostering Rino for 3 months, and was so sad almost the entire time for him. Poor dude was so neglected. After working so hard with this vet and becoming so close with this pup, I adopted him. His progress is so amazing and he is SO happy! Thanks High Country for helping Rino become a dog again! Read Less

Dr Deborah is super friendly and she knew how to handle our pup so much that he ended up giving her plenty of kisses by the end of the appointment. She is very knowledgeable and so kind. We're so glad we found this place.Read Less

I had the most amazing experience at this vet. The staff was very friendly and incredibly understanding of my dogs fear aggression. Dr. Deborah Germeroth provided not only a great environment for my dog by making him feel safe, but she gave me a lot of information about training him, what to feed him, and much more. I will recommend this place to all of my friends and family and they will be my go to vet for all my dog's needs!!! Read Less

I could not be happier with the fact I get to take my pets here. Dr Deb is passionate about what she does and great at it. I would not take my pets anyplace else. Years ago I had to put one of my dogs down and she actually cried with me. It is not business asual with this lady it is passion and love of animals. Read Less

I had my dog sitter take one of my dogs in when I was away. The problem wasn't solved so I went back in the next day and they held my dog for 24 hours. They took great care of him, were always extremely caring and extremely personable and weren't bothered when I called multiple times to check up on him. I couldn't be happier with the way my dog was treated there and the prices are extremely reasonable. Read Less

Cannot say enough how awesome this Veterinary Hospital is - the staff is great the Dr. Germeroth is the absolute sweetest and so compassionate - they're very very busy every time I have to go in there and that tells you something right there - they're AWESOME and so incredibly reasonable....with a large number of animals on our farm it's a true blessing to have found them!!! Read Less

I love it here! The vet is friendly, knowledgeable and very down to earth. The vet and the staff were so kind to us when it was time to say goodbye to our cat Percy, and even sent a note later. They really care about my dogs as well, following up when I mention concerns and making sure all of our questions are answered. Added to that is very reasonable pricing for services and you can see why we love High Country Vet! Read Less

This is actually the first yelp review I've ever done, that's how much this place impressed me. I took my two cats in, they were both minorly ill after a stressful period. I went in, expecting to largely hand over my wallet for tests and exams and medications and who knows what else, magic get better dance lessons or something. But! This was not the case. Dr. Germeroth examined both my cats, and gave me balanced, thorough advice, what to keep an eye out for, what's nothing to worry about, here's what needs to be done and why, but we're not going to take your money for no reason. The staff is incredible, upbeat and kind, Dr. Germeroth has obvious compassion for her patients, and the wellbeing of the animals who come into the practice are pretty obviously everybody's first priority. The cats may disagree, but it was a pleasant, enjoyable experience for us two-legged ones who AREN'T getting our temperatures taken. Read Less

I have a high energy dog, and the staff is always friendly & loving towards her. I feel that Dr Highfield gives my dog great care and spends as much time with us as we need. Their prices are also the lowest I've found in town. Even though we've moved further north and it's now a longer commute to this vet office, we still come here and will continue to do so. Read Less

I have no idea what these negative reviews are about but I love Dr. Highfield and all the staff. First they were very understanding of my dog being anxious, they all were patient with him. The vet was amazing, she was just great. She took her time with him, made him feel very comfortable. At one point during the visit he even snapped at her(due to the amount of pain he was in and her touching the area, however she never missed a beat, she just reassured him that she was no threat and then he was fine. He left the vets off the same way he went in, happy(that's because she was nice and gave him tons of cookies). And I left has well happy. Our bill was less then anywhere we have ever taken them. We will be returning *update* he had to go in for a checkup on the infection he had, and I was charged NOTHING! They really care about their customers! Read Less

Our dog went to high country since he was a puppy. The vet knew him very well. Unfortunately he contracted cancer. They were extremely kind and caring when it came to telling us. When he went faster then expected they stayed open later then noon on Saturday so he would not suffer any longer. After they gave hugs and exspessed sorrow for our lose. The entire time they were nothing but professional and caring. Thet have a costumer for life as long as i have animals.Read Less

This is not a veterinarian. Our dog winston is a very well behaved dog, which they admitted, but they seemed to be very upset that their aggression towards our pet was met with fear from him. It began when he was trying to get on the scale, which he was problem on, but there were a lot of sights and sounds to take in so he was very distracted. As he was wandering onto the scale, a hyperactive dog came through the door and Winston stepped off the scale to greet it. The woman weighing the dog straddled him, wrapped the leash around his nose, and violently pulled him onto the scale, then chastised us for "reassuring" him. I don't know what these people's problem is with making sure that my dog, who is a rescue, was feeling at least a little bit comfortable with a pretty scary experience. The ASPCA recommends reassuring your animal during a scary vet visit, and I will reassure any creature that is being violently abused. Then they took our dog off to some kind of torture chamber in the back for a heartworm test. Our dog was abandoned, and has some problems with new people, but he always warms up to them. If the new person is beating him and trying to stick him with a sharp object, the natural response in almost any living thing is going to be fear. Winston is in no way aggressive (he has never growled, snapped, bit, and I have heard him bark maybe twice), but the vet tried to go on about his "temperament" problem. Being frightened by a violent veterinarian is not a temperament problem. The staff here has a temperament problem.Read Less

As a military spouse, I try to get settled in quickly to all of our family's medical needs. Finding the the doctors for general wellness, dentist and optometrist; including a vet. We were recommended this place by a friend when we got to the Springs area. Over time, my experience deteriorated. There were several "miscommunications" with the front office staff, they'd forget important info and have to contact me later, and though the doctor was excellent at her job she lacked any kind of personal skills when dealing with us as patients. But I've dealt with animal people before and they typically lack in social skills with humans, so I ignored it. This last time was a bad experience that I won't return again. We had friends (also military) who moved to the Springs and we recommended this place. My friend and I had an appointment on the same day, however, I had to bring my dog in early for a teeth cleaning and removal. I discussed with the doctor to please update him on all of his shots. She said okay (by the way this was a different doctor from the owner). So, I left and scheduled a time to return and when I did return there was a line and my friend was there for her initial visit. We spoke in line until our turn. The young lady who waited on me that morning looked at me and said, "Are you two together?" I said, "Oh, no. I'm by myself." Then in an aggravated tone the young woman responded, "Then why are you here?" "I'm here to pick up my dog from his cleaning. " The young woman continued to be flustered through the payment process and getting me situated in a exam room. After another nurse came in and went through the post surgery care, she said she would meet me outside with my dog so that I can put my 1 year old in the car first. When the nurse met me outside, she's like, "Did you make an appointment for your follow up?" "I didn't think I need a follow up." "Well, you got to come back in 7-10 days to have the stitches removed from the cyst we took out." (The cyst was something we had discussed in the initial appointment.) I thought that was odd that they didn't mention anything about that before and now we're having a discussion about it in the parking lot. The next day, I had planned to ask my friend how her experience went because I was seriously considering not going back after the follow up appointment. She said she had the worst experience after her dog's initial appointment with the front desk. She was checking out and was charged a high price for the appointment than she was quoted over the phone. Not only did we recommend that place but the only other reason she went to High Country was because of its lower prices. When she mentioned to the older lady of the quote, the younger and older lady had a heated discussion in front of the entire waiting room about the miscommunication. The older lady then turned to my friend and said, "Well, this was a miscommunication on your part, but next time you come in you'll have to pay full price." Needless to say, I'll be going in to have my dog's stitches removed, all of his shots updated because they never did do that and a copy of his records so I can go somewhere else.Read Less