Southern Rockies Animal Emergency + Specialty
Colorado Springs, Colorado
General Info
Southern Rockies Animal Emergency + Specialty delivers veterinary care in Colorado Springs through a service model based on lifestyle trust and long-term reliability which adapts to the changing needs of pets and families across Colorado. Initial veterinary consultations typically focus on detecting minor alterations such as reduced walking energy, increased licking behavior, decreased appetite, and behavioral changes. Veterinarians initiate their examinations by conducting an exhaustive physical that encompasses dental inspection mobility evaluation skin and coat assessment heart and lung auscultation eye clarity examination and abdominal palpation. Each observation is meticulously explained to clients who are encouraged to ask questions at any point to guarantee they understand both the findings and subsequent actions. Southern Rockies Animal Emergency + Specialty provides services including vaccine scheduling parasite defense diagnostics dental cleanings aging pet programs and nutritional evaluations. Each plan modifies according to both client schedules and pet habits including situations where clients remain home all day travel frequently require multi-pet management or support senior pets. The clinic educates pet owners about the reasons for staged care while clarifying flexible options and identifying the most effective approaches for their unique situations. Post-visit documentation delivers both digital and physical records to families which include recheck schedules, medication directives, and wellness indicators. Online tools include alerts for next appointments refill prompts and mobile symptom tracking to simplify follow-up and reduce overwhelm. Southern Rockies Animal Emergency + Specialty delivers veterinary care across Colorado Springs and Colorado that provides comfort alongside predictability while maintaining clarity which evolves with families to ensure pets thrive annually.
Services
Physical Therapy
Surgery
Reviews
Sam Arnold
20 Dec 2022
REPORT
We brought Dakota home on December 15, 2022. We brought her into Denver Animal hospital on December 19, 2022 due to having mucus in her poop and minor spit up episodes. We wanted to confirm it wasn’t ...
We brought Dakota home on December 15, 2022. We brought her into Denver Animal hospital on December 19, 2022 due to having mucus in her poop and minor spit up episodes. We wanted to confirm it wasn’t Parvo. After samples were taken it was determined that it was possibly due to diet and Parvo negative. Dakota’s stomach issues resolved and she was not acting out of character during the evening of December 16, 2022. On December 17 at 4:30 am Dakota was in pain and would not drink or eat food. It seemed that she was unable to walk and was drooling due to a small seizure. We took our pet to Powers Animal Hospital assuming she had a stroke. The staff triaged us and realized she had a fever. They placed her in the cooling room and gave her pain meds, and didn’t think it was a stroke. About 4.5 hours later they informed us it’s taking longer than usual and dr. hasn’t reviewed her yet. We were told we can eat and come back. While sitting in the office we overheard the staff say “don’t let me forget about that puppy” to another staff member. This was not something we wanted to hear, due to we have felt she had been forgotten. I asked if X-rays or anything has been done and it had not been. When we came back the dr said she had no broken bones just a stiff and sore neck. They were going to discharge us. I knew something didn’t feel right and I didn’t have trust in them. I am not a veterinarian, but I know that two emergency visits in 5 days and a fever wouldn’t correlate with a sore neck diagnosis. I mentioned that I believe she had meningitis and would like her labs done. Why weren’t they already done? The dr said that would be a possibility if she had a fever and Dakota didn’t. I replied that she in fact did. She was immediately upset and said “this is why I hate taking cases over “and “I was not given that information”. Their job is to also read the chart. Their job also involves looking more into the care of the animal and finding the right treatment. I shouldn’t have to do her job. We asked to speak to the manager and Lori who was the HR Director who agreed the ball was dropped. About an hour later she comes back stating that she believes it is meningitis or another virus. Dakota’s wbc and blood work showed inflammation. The recommendation was to have a spinal tap done by a dr in Parker or admit her to have her monitored. This was not something we could do due to the cost of over $5000. Another option was make her comfortable until she gets worse. It definitely did not look as if they thought Dakota didn’t have a chance. We pushed to just start the treatment as if she had meningitis, because her parents were vaccinated and her siblings were healthy. So they did. By this time the invoice was updated 3 times and discounted each time due to their negligence. They wouldn’t have adjusted if they feel they didn’t make crucial mistakes.
The communication between the staff was not improved with the night shift. I called around 5 pm and got report of a seizure. The doctor and I talked for 20 minutes and agreed that it the seizures got more frequent or intense they can sedate to help stabilize her. I gave permission and not to have them call for permission before stabilizing her. In about an hour I received a call from a male tech who was not friendly at all, stating Dakota had another seizure but focal and very short one. I was confused to why he called, because I already gave permission and if she didn’t need the sedation then there is no action needed. But he asked me if they needed to call for permission. During this conversation he put me on hold and spoke to the doctor. It was just very confusing and lack of communication in their part. The tech said with her condition they expect her to get worse and have cluster seizures. I said please call if she gets worse and I will follow up at 12 am after labs. The tech had no proof to assume, based on the fact they had no real diagnosis. We just knew she has the symptoms of meningitis and they kept referring to her having another virus distemper virus. It seemed like the counted our dog out, and we had no trust in their staff. At 1 am the dr called, who in my opinion had the best bed side manners and positive outlook. Dakota’s labs were stable and no new seizures. She was walking and eating, and looking more like the dog we knew. She was responding to the meningitis treatment, that shouldn’t have been delayed for hours. By 6:30 am it was clear they were just monitoring her and pain management, which we can do at home. We were able to get her home by 8:30 am.
This whole experience caused great distress and the doctors didn’t use the normal skill and judgement of a competent vet. The ball was dropped with missing the fever in morning rounds, not reading the chart. Not investigating that this was the second ER visit and stiff neck not be acceptable for a diagnosis. Dakota would have had seizures at home or die. Most infections need to be treated in a timely manner, and blood work would indicate a lot. Hearing them tell staff to “forget my puppy” and then to not take accountability. The communication is very poor in this facility, and I would think it’s my responsibility to share our experience with other potential customers. I have no faith in vets who don’t practice proper care. We have experienced anxiety, depression and insomnia due to this event.
Gone Dying
17 Jul 2018
REPORT
ZERO STARS; and here's why. I bring my dog in to get checked because he is not feeling well. The first person to comes in our room ( fat vet assistant) she doesn't start off by saying hi or asking wh...
ZERO STARS; and here's why. I bring my dog in to get checked because he is not feeling well. The first person to comes in our room ( fat vet assistant) she doesn't start off by saying hi or asking what's wrong. What she does instead is insults my dog. Says he looks like a stupid dog and kept calling him stupid the entire time she was in there. -- this place shows no concern, affection/ caring, or sense of urgency for your pet. -- the amount of time spent. While there we had 4 different people come in to get my dog for tests, xray ect and they told me sorry they're pretty busy this morning.. When we got there, all other rooms were open and no one else had arrived till later in morning. Spent over 2 hours here. Most of it waiting. -- the cost. I understand this is an emergency place for pets, but why are the medications and other things given to my dog so expensive. You could easily order or go a regular vet and get them for 1/3 of the cost this place charged. -- Cleanliness. The room that me and my dog waited in was dirty. Floor had stains, dirt/ dust, fuzz and hair. Who knows how often or what is considered clean at this facility. I'd hate to see how or what happens behind the door where my pet was taken. This was my experience. Maybe others have had better or worse. All I know is I will not be taking my dog here again.
christopher long
12 Jul 2018
REPORT
This is going to be very long but I feel it's important to be thorough as our pets and their care mean so much to us, especially in cases of emergency, and also because there seem to be quite a few re...
This is going to be very long but I feel it's important to be thorough as our pets and their care mean so much to us, especially in cases of emergency, and also because there seem to be quite a few reviews that are just completely opposite of the experience we had today.
A couple days ago my 7 year old male Pembroke Welsh Corgi got into some chicken bones (3 medium sized pieces of fried chicken) - I called our regular vet immediately (Banfield Pet Hospital) and our usual doctor told us that if it were her dog, she would take him in immediately to get him checked out. My wife worked at an animal hospital for several years prior and reached out to her coworkers and the doctor that cared for my Corgi for the first 4 years of his life before we moved to CO. They all said we COULD take him in right away, but since he hadn't had any symptoms we could monitor him and see how we did.
That first day he was OK, but today after his light lunch of chicken broth and white rice, when I took him outside I noticed he was having a hard time with his bowel movement, and what little came out had some red streaking in it and a few drops of blood also came out, which was something everyone mentioned we needed to be particularly aware of, and to take him in immediately if he had those symptoms.
We were a little nervous with some of the reviews, and of course with most establishments different personnel can lead to different experiences, but I have to say at least for us it was an overwhelmingly positive experience. It wasn't super busy this afternoon, only a few people in the waiting area and lots of available rooms. We got into a room right away after filling out the paperwork, and the nurse Erin came in shortly and took down the info I had observed over the last day and a half. The doctor came in shortly after that as well, and was able to put our minds at ease and make us feel much better, as well as give Maverick a quick but thorough examination, and then took him into the back for a little closer look. When she found nothing that she thought needed to be looked at further and more thoroughly (X rays) - she informed us that she could give us a safe, practical, and conservative plan to treat Maverick for the next several days.
At no point did anyone we talked to, the nurse or the doctor, seem like they were attempting to prey on our emotions or suggest expensive treatments or tests. Actually the doctor recommended that we not do any imaging at that moment because she felt confident that he would recover shortly with her treatment plan, but of course if we had any complications or he took a turn for the worse we should bring him back ASAP and they'd re-examine and see what kind of further tests needed to be ran.
We walked out with a couple of prescriptions feeling much better and super grateful for this facility and all the staff we talked to. In the end we paid a very, very reasonable price. You can call and inquire for the price of the vet to just come into the room to check your pet out, but after asking around it seems like a very fair starting point. On top of the consultation with the doctor, the medications we got were actually very cheap as well.
If we wind up going back and having a different experience I will update as necessary, but for now I am very confident in recommending Powers Pet Emergency.
Kristen Roller
25 Jun 2018
REPORT
I have brought 2 pets here, in the recent past and was highly satisfied with the services received on both occasions. All staff and doctors were professional and compassionate. I had a bit of a wait, ...
I have brought 2 pets here, in the recent past and was highly satisfied with the services received on both occasions. All staff and doctors were professional and compassionate. I had a bit of a wait, but like the ER for humans, Powers Pet Emergency IS in fact in emergency room who triages their more critical patients. I highly recommend this hospital.
Mary Wells
17 Jun 2018
REPORT
They have a terrible system. Staff said a 3 hour wait on a Sunday is typical, yet they still don’t hire enough staff to handle demand. They won’t let you put your name in & come back or put your name...
They have a terrible system. Staff said a 3 hour wait on a Sunday is typical, yet they still don’t hire enough staff to handle demand. They won’t let you put your name in & come back or put your name in when you call. They won’t let you leave them. They don’t work with you at all. They could call names & if you’re not there, skip you. There is no excuse for making people sit in their waiting area for hours. We have options & they obviously aren’t organized or really want your business. Ended up leaving & going to Animal ER care, which was like night & day. Extremely friendly staff, offered us drinks & snacks while we waited. Short wait. Enough staff, professional & organized.
Nicole Dupuis
2 Jun 2018
REPORT
I've been here 3 times before and everytime I haven't been impressed with how timely they are and their process. They take forever even when they're not busy. They come in and talk to you about what t...
I've been here 3 times before and everytime I haven't been impressed with how timely they are and their process. They take forever even when they're not busy. They come in and talk to you about what they want to do, and then they take another 30 minutes to an hour to come back and take the animal to do what they intend to do. They don't have a great process and they make you wait unnecessarily long. They seem to be all about the money and not about how effective they are. It should be like the vet, where they take the dog in they tell you what they want to do they tell you the price all at once take the dog and take care of it. Make people sign something at the very beginning stating that you agreed to pay for whatever services are rendered so it doesn't take 10 extra steps. I probably will never come back to this location and try another one.
Jenny Dawson
30 May 2018
REPORT
Caring and thoughtful staff. Very knowledgeable and knew how to treat my dog. I am so thankful for them and would go back for specially services or emergencies. I had an amazing experience.
ashley pearson
27 May 2018
REPORT
Even though our situation didn't end up like we hoped we really appreciate how the staff and doctor cared for us and our dog. They listened thoroughly to everything we had to say and showed deep comp...
Even though our situation didn't end up like we hoped we really appreciate how the staff and doctor cared for us and our dog. They listened thoroughly to everything we had to say and showed deep compassion for our situation! Provided detailed information about our Dogs health and so very empathic toward us. Thank you to the whole team working with us!
Sindrandi 6313
12 May 2018
REPORT
Fantastic experience for our cat Jack, who got into a fight with an unknown animal. Being away from home only a few days was still long enough for the puncture wounds to become infected and abscess, a...
Fantastic experience for our cat Jack, who got into a fight with an unknown animal. Being away from home only a few days was still long enough for the puncture wounds to become infected and abscess, and give him both a fever and the beginnings of a systemic infection. The wonderful vet gave us three different care plans to choose from with different price points. Working in the medical field, I chose to care for him at home, but their initial wound care was excellent. The vet tech painstakingly explained and demonstrated how to clean and care for the wounds, and was very happy to answer questions and give honest opinions. Sent home with oral antibiotics and pain meds, Jack made a full recovery. It is operated like an human emergency room, complete with triage and walk-ins, so we had to wait for a few hours, but it was definitely worth the wait.
Kris T
11 May 2018
REPORT
Very friendly staff, and really made me feel they truly care about the well being of animals. My bird suffered a dog attack, and they took care of him making sure that he would be alright. Great commu...
Very friendly staff, and really made me feel they truly care about the well being of animals. My bird suffered a dog attack, and they took care of him making sure that he would be alright. Great communication, and a clean facility. Thank you for helping him!
Kyla Thompson
30 Apr 2018
REPORT
This is a great place to take found pets. When my dog got out, I had made a report with them as soon as I realized he was gone. When he was brought in, I was notified very quickly and got there before...
This is a great place to take found pets. When my dog got out, I had made a report with them as soon as I realized he was gone. When he was brought in, I was notified very quickly and got there before the people who brought him in left. They also gave me one of the cheap leashes to take him out! Very friendly.
Kelly Trillhaase
23 Apr 2018
REPORT
Do not go here. I went in and 5 hours and $600 later they couldn’t tell me anything and I left without a solution. They took X-rays and said they couldn’t really see anything and there’s a 50:50 chanc...
Do not go here. I went in and 5 hours and $600 later they couldn’t tell me anything and I left without a solution. They took X-rays and said they couldn’t really see anything and there’s a 50:50 chance something is wrong... great thanks. Took him home and he continued to throw everything up that he ate. We took him to a different er and they did X-rays and it was EXTREMELY obviously that he had a blockage that needed to be taken care of right away. I can’t believe they just sent us home with inconclusive results. I will NEVER go back here. They are understaffed and honestly doesn’t feel like they are very knowledgeable in their field. 10minutes= an hour here.
Karen Brooks
29 Mar 2018
REPORT
Our little Rat Terrier, Amos, had a seizure. It was truly terrifying. We were ready to say goodbye, hoping that he would just pass gently into the night. It was a Saturday, so we couldn't go to his re...
Our little Rat Terrier, Amos, had a seizure. It was truly terrifying. We were ready to say goodbye, hoping that he would just pass gently into the night. It was a Saturday, so we couldn't go to his regular vet. We had to wait a couple of hours but it IS an ER and we were patient. They treated us with respect and Amos with care and gentleness. I had read the negative reviews but there were so many positive that we decided to take him there. Keep in mind when reading reviews about medical care that it is a highly emotionally charged area. I mean, they are trying to save your baby's life and if they can`t, well, most people can't see that they did their best. I was upfront and told them that money was kind of an issue and was told that we could take Amos home, see his regular doc on Monday and the lab work would be way less expensive. I appreciated their candor and understanding. We thought we would lose him but he is recovering and acting more like himself. I have no complaints... except, get some real half n half for the coffee. That non-dairy creamer is pure poison.
Tara Burkey
16 Mar 2018
REPORT
I want to express my absolute gratitude to the entire staff. You spent the first half of the day trying to save our dog, and the second half helping us say goodbye. You put us first, not the billing o...
I want to express my absolute gratitude to the entire staff. You spent the first half of the day trying to save our dog, and the second half helping us say goodbye. You put us first, not the billing or the time, and you made a terrible day bearable and even peaceful at the end. Rose ended her life in a much better way because of you. Thank you all. Doctor -- you're the best.
Kyla Gonzales
21 Feb 2018
REPORT
Overall this place has their best intentions, but unable to communicate with the customers effectively. Our dog went into labor, we brought her in to assure all was well. When we arrived they took her...
Overall this place has their best intentions, but unable to communicate with the customers effectively. Our dog went into labor, we brought her in to assure all was well. When we arrived they took her away from us right away, they did not really communicate regarding what the plan was. We waited about 30 minutes in the front of the facility, then they moved us into a waiting room, we waited for about another 30 minutes. I had to go speak with one of the girls at the front desk before we were acknowledged. The bill was much higher than necessary, lots of tagged on fees that were explained but not necessary, and we were there for a good amount of time considering they did an xray for us then sent is on our way. The doctor was not very knowledgeable and was not straight forward with us and wouldn't just get to the point, I had to ask many questions to find out as much information as we could. We are thankful this facility was open at the time we needed, but would never return unless we absolutely had to!
Resident Of Colorado
10 Feb 2018
REPORT
It is hard to put into words how awesome Powers Pet Emergency & Specialty is! All of the doctors and staff members are the cream of the crop. With their skills and expertise, not to mention what comp...
It is hard to put into words how awesome Powers Pet Emergency & Specialty is! All of the doctors and staff members are the cream of the crop. With their skills and expertise, not to mention what compassionate and humanitarian people they are, our precious dog has been given outstanding care! Very high tech equipment for diagnosis and treatment. Recently we had the pleasure of the staff, and certified veterinary technician, Joy McDonell, providing the care our dog needed. The staff, and Joy, are so proficient, and you can tell that they really love their jobs, (and they love our fuzzy kids)! .
Chelsea Davis
6 Jan 2018
REPORT
I used to like this place but after my recent visit, I am very disappointed. I took my dog in to get stitches in his ear after a recent dog fight. I picked him up 4 am the following morning and it loo...
I used to like this place but after my recent visit, I am very disappointed. I took my dog in to get stitches in his ear after a recent dog fight. I picked him up 4 am the following morning and it looked like they didn’t even clean his ear before suturing it up. About 5:30 that night I had to bring him back in because puss and blood was draining down his ear and irritating him. They weren’t much help and suggested I buy a cone. I was perfectly fine with that but then they wanted me to do a culture on his ear to see if the medication they prescribed in the first place was even going to work. Then they wanted me to pay $100 for a new medication without even knowing how the other one was going to work so I would have paid $400 to get those two things done. They didn’t want to even reimburse me for the old medication that they thought wasn’t even going to work. After I said I didn’t have that kind of money they totally started treating me differently. I feel like If the pets were actually their number one concern, they would help me either way. So not even 24 hours after he got sutures, his ear was EXTREMELY infected and puss and blood was everywhere and his ear smelled AWFUL. I brought him back and they wanted me to spend $900 AGAIN to redo what seems to be like they didn’t even do correctly in the first place. I took him to another vet and they had to sedate him and clean his whole ear out because powers Didn’t seem to do that in the first place. Now I have to go back to the other vet and get his stitches redone on Monday because powers pet didn’t do them right. I honestly think powers pet should pay the $400 I have to pay at the other vet to get his ear redone. The new vet said that where powers sutured him up, the tissue is dying. It’s completely black.
I should have taken him somewhere else in the first place to someone who actually knows how to suture wounds up. I have spend over $500 to fix what powers pet messed up. My dog is in soooo much pain and all powers pet thinks about is the money. Oh and by the way, the wait there is ridiculous. I waited for over an hour with my dog pouring blood out of his head before they even brought me into a room.
Erika L.
4 Aug 2017
REPORT
I appreciated the care my fur baby received when she needed it most. But overall I feel taken advantage of. My initial visit began with a traumatic ER visit which resulted in my dog needing surgery. O...
I appreciated the care my fur baby received when she needed it most. But overall I feel taken advantage of. My initial visit began with a traumatic ER visit which resulted in my dog needing surgery. Of course this is a ER and things will be a tad more expensive than going to your primary vet. But after paying $1000 on the SPOT they call me past MIDNIGHT after a 5hr visit there to collect MORE money. "We managed to have let you go without completing checkout" ummm... excuse me? This couldn't have waited until a more appropriate timeframe? We had JUST gotten home at around 12:15 in the MORNING! They call at 12:45 asking for more. Weeks pass and my dog gets a wild hair and chews through her cast so we return since my primary vet is closed. The wait is never a big deal to me; it's an ER and I understand she wouldn't be seen first unless it was something detrimental. After our wait we're called in a room to wait for the provider. My dog is taken back to be examined and for WHATEVER reason brought BACK inside the room with me unbandaged, wound completely exposed and crying! Now why in the world was it necessary to keep moving her around when she's LEAST comfortable and in pain?! Keep her in ONE PLACE please, bring me the treatment plan, and proceed with the medical tx she needs. Not to mention the provider didn't even introduce herself. That made me feel awkward because I didn't even realize she was the Vet until she started referring to herself in first person. When people arrive at any ER they are at they're weakest. Remember that and be more personable. They put honey on her wound, rebandaged it and charged me for a cone; the total came to $155. A cone for which I feel ripped off because the tech said the cones at Big R weren't "big enough" yet this morning I went and they have 25" cones for 9 bucks... yet they charged me $32.... When people arrive at the ER they are desperate and at their weakest. Be empathetic and personable and DON'T upcharge them using fear. Your pets are worth every penny and they know you'll spend whatever without doing your research. I was afraid for her to go one night without a cone so I felt corned to make he purchase. I appreciate the work they do, I was just a bit annoyed regarding certain aspects of both of my visits.
Mandy G.
19 Jul 2017
REPORT
I had to bring my little dog here and was very disappointed in the experience. The staff was friendly, but I waited for nearly three hours to basically not be helped. They just told me to continue wit...
I had to bring my little dog here and was very disappointed in the experience. The staff was friendly, but I waited for nearly three hours to basically not be helped. They just told me to continue with my current treatment plan of meds and rest, but increase my dogs pain medication. The pain meds were prescribed earlier in the day by my regular vet. They didn't try to figure out WHY my dog is in pain or treat him at all. My regular vet diagnosed him with a back injury and the emergency vet added that it's also a neck injury, but no tests were run to figure out what is going on. And it took 40 minutes just to receive medicine for his nausea from the pain meds and discharge instructions. They were so busy I feel like they just needed me out to free up a room for their next paying customer. :(
Myke H.
15 Jul 2017
REPORT
Everything about this emergency visit was over the top. My mini dapple dachshund had an allergic reaction to her vaccines and she's my service animal too, you can imagine when her eyes swelled shut, b...
Everything about this emergency visit was over the top. My mini dapple dachshund had an allergic reaction to her vaccines and she's my service animal too, you can imagine when her eyes swelled shut, blood red ears, her nose swelled to the size of an orange, I couldn't drive fast enough to get there. An injection, and IV solution reversed the situation, all is well.Thank you again Powers Pet Emergency.
Fred G.
11 Jul 2017
REPORT
A week ago tonight I took my 18 month Golden Retriever (Chip), see photo, for our run. The next morning he was totally paralyzed. Needless to say I freaked out and brought him to our local vet (Centen...
A week ago tonight I took my 18 month Golden Retriever (Chip), see photo, for our run. The next morning he was totally paralyzed. Needless to say I freaked out and brought him to our local vet (Centennial Animal Hospital). They made the correct referral to Dr KO (Neurologist) at the Powers Pet and Emergency Hospital. Dr Ko was on call and promptly arrived with his Neurology tech Jenna. He de-briefed me as to a litany of possible differential diagnoses. This took approximately 70 minutes. As a dentist here in town, I was totally floored by the level of his expertise and commitment to provide his patient (Chip) and his nervous owner (me) the highest level of quality care with compassion. It appears that Chip acquired "tick paralysis" and he is now doing much better....still weak but improving every day. He stayed there for 2 days and I received numerous update calls from Drs Tedeschi and Kamholz as well as Dr. Ko. Every staff member was friendly, competent and helpful. I could tell that Chip was instantly loved by all with whom he came in contact. If you have an animal problem they will have a solution. Kudos to all.
R H.
30 Jun 2017
REPORT
I brought my dog in for a lacerated paw. The staff took us right in, even as we were leaving a crime scene trail of blood spots through the lobby and patient room! They cleaned up right away. The serv...
I brought my dog in for a lacerated paw. The staff took us right in, even as we were leaving a crime scene trail of blood spots through the lobby and patient room! They cleaned up right away. The service was professional, caring and prompt. They are military friendly and offer a military discount. The discharge process was easy and they kept me well informed throughout my dog's stay. I highly recommend Powers for your 24/7 emergency needs.
Ed S.
24 Jun 2017
REPORT
So let me start by saying they kept my pet alive which is the most important aspect of their job. That said, I would seriously think twice before bringing a pet back. As a last resort, maybe. Their be...
So let me start by saying they kept my pet alive which is the most important aspect of their job. That said, I would seriously think twice before bringing a pet back. As a last resort, maybe. Their bedside manor was terrible, they asked questions like which leg was operated on (only 1 leg was shaved and had an incision, which told me they hadn't even looked at the pet before talking to us) and they would have given my pet conflicting meds before they realized or asked she was already on some. They did not give her her surgery medication from her surgeon as directed during her stay, so when she came home her system was way behind. Too many mistakes overall to feel comfortable with this place a second time.
Sherry P.
4 Jun 2017
REPORT
We had to take our Westie there to see the best Neurologist/Veterinarian in the world! She developed a horrible disease that almost killed her. With the constant care and attention of Dr. KO, she is...
We had to take our Westie there to see the best Neurologist/Veterinarian in the world! She developed a horrible disease that almost killed her. With the constant care and attention of Dr. KO, she is back to her Westie self. We couldn't be more pleased with the services we received during her 5 day stay at this hospital. DR. KO went out of his way to treat her and bring her back from a near comatose state. He worked long hours and he explained every step of the way in language that we could understand. He called us everyday for detailed updates on her progress and even kept up with her status while away on a trip! Couldn't ask for a better doctor than DR KO!!!!!!! He's one of the 7 best in the world, here in Colorado Springs!!!
Sandy H.
30 May 2017
REPORT
The compassion that was shown for my family and myself was truly a gift. Arriving at 3:00am having to put my sweet yorkipoo to sleep was devastating. The vet and tech on duty were kind, caring and mad...
The compassion that was shown for my family and myself was truly a gift. Arriving at 3:00am having to put my sweet yorkipoo to sleep was devastating. The vet and tech on duty were kind, caring and made it a family experience that I will never forget. Thank you so much for showing more compassion than I thought possible.
Bree Durbin
22 May 2017
REPORT
Front desk and Veterinary Assistant Samantha were amazing.
Pricey which in and of itself isn't really a reason for a one Star. To put it bluntly I paid 560$ and nothing on my bill was to fix my pet's...
Front desk and Veterinary Assistant Samantha were amazing.
Pricey which in and of itself isn't really a reason for a one Star. To put it bluntly I paid 560$ and nothing on my bill was to fix my pet's problem. There was an excessive amount of diagnostics and I was recommended to to leave her there overnight and do a 1200$ treatment of iv subcutaneous fluids another x ray and fecal testing.
I am completely convinced that this hospital did nothing and suggested nothing that would solve the problem. The doctor was overly zealous with throwing diagnostic tests for my cat which did not seem to be needed.
The doctor offered nearly no explanation of what was actually going on with her and just suggested more and more tests. I got the feeling he was just shooting in the dark but also wanted to run as many tests as possible to make more money.
I guess I am reiterating the sentiments of the many one star reviews here. If you choose this place good luck. I hope your emergency has an obvious solution so you don;t get screwed over with a run around. Its honestly probably worth driving to Denver for an alternative emergency clinic.
Richard H
8 May 2017
REPORT
Profit. Profit. Profit.
It's all about the money. They are simply exploiting a potentially vulnerable time and extracting as much profit as possible.
Good luck if you have no choice and are forced t...
Profit. Profit. Profit.
It's all about the money. They are simply exploiting a potentially vulnerable time and extracting as much profit as possible.
Good luck if you have no choice and are forced to pay emergency fees at Powers Pet Emergency & Specialty.
Best advice I can give you is to question ALL fees and carefully READ everything they ask you to sign. And consider buying your pet meds online, if possible.
Richard H.
6 May 2017
REPORT
Money. Money. Money.It's all about maximizing profit.Good luck if you have no choice and have to take your pet here.
Dominick Fraccica
2 May 2017
REPORT
Our dog ate some tomato soup with garlic, but this vet office kept saying it was cannabis toxicity. We kept telling them it was tomato soup and garlic, but they kept going back to cannabis or mushroom...
Our dog ate some tomato soup with garlic, but this vet office kept saying it was cannabis toxicity. We kept telling them it was tomato soup and garlic, but they kept going back to cannabis or mushrooms. After hearing this over and over I left the room, and the doc told me that almost every time they see this type of behavior it's marijuana... then said ...okay...?! If you are a doctor or a vet, do not tell a customer okay...?! I was so upset the doc came to the waiting room just to tell me that I ended up just waiting in the car. Didn't help that the staff behind the counter was laughing, whether it was about the issue or not.
Jenna D.
25 Apr 2017
REPORT
We have been to this location a few times in the past. We had to take in our 18 year old cat late last night, and the staff continues to amaze us. Dr Ballotti was amazing, and you could tell she rea...
We have been to this location a few times in the past. We had to take in our 18 year old cat late last night, and the staff continues to amaze us. Dr Ballotti was amazing, and you could tell she really cares for the animals. I recommend this business 100%!
Trish W.
13 Apr 2017
REPORT
I had an emergency with my dog and overall was very unimpressed with the staff at the place. They seemed untrained in working with panicked owners who dog is about to die. They had to find someone to...
I had an emergency with my dog and overall was very unimpressed with the staff at the place. They seemed untrained in working with panicked owners who dog is about to die. They had to find someone to give me directions (with no sense of urgency). Met me at wrong door of my car to take my dog immediately into care, gal at desk made me stand there to sign paperwork and wasn't forthcoming with info I was stuggling with (date). The estimate review were fumbled over by probably the 3rd person I saw. Dr seemed in a rush and didn't provide alot of info to help me with a most difficult decision. Took my dog away too fast after euthanasia not giving me more time to spend with him. I will not go back to this poorly trained, uncompastionate place
AfroLatina XXI
26 Mar 2017
REPORT
After a long day of being at the pet ER we had to put our sweet husky down. He was suffering and not get any better. Thank you so much to all the kind ladies and men that helped make it easier and pai...
After a long day of being at the pet ER we had to put our sweet husky down. He was suffering and not get any better. Thank you so much to all the kind ladies and men that helped make it easier and painless for my sweet Beretta. Dr.Tedeschi was the best and she tried to help us every way possible. Thank you! I can't stress enough how thankful I am for Powers Pet Emergency!
Marilyn S.
23 Mar 2017
REPORT
My Lab ate an entire bottle of my older dog's arthritis medication. I took her to Uintah Emergency Vet and she was transferred to Powers. Given her liver and kidney levels, she shouldn't be sleeping ...
My Lab ate an entire bottle of my older dog's arthritis medication. I took her to Uintah Emergency Vet and she was transferred to Powers. Given her liver and kidney levels, she shouldn't be sleeping on the bed next to me. The staff was always positive, even with a box of Kleenex in the room. I am forever grateful to the vets and the staff. I took her to my regular vet today and she told me her liver levels are greatly improving and her kidney levels are near normal. I hope that I never have to use their services again but if the worst happens, I will trust them.
Ariel Detvay
7 Mar 2017
REPORT
My friend and I took his dog there with some respiratory problems. The staff was very caring and professional. The place was very clean and well taken care of. They got us in and out in a timely manne...
My friend and I took his dog there with some respiratory problems. The staff was very caring and professional. The place was very clean and well taken care of. They got us in and out in a timely manner. I also thought the prices were reasonable as well. We were both very satisfied with the service we received.
Lisa M.
23 Feb 2017
REPORT
Dr. Ko and his team provided the absolute best care of our dog when she suffered a back injury. Dr. Ko performed emergency surgery on Sunday morning and kept us up to date on her progress. Our dog is...
Dr. Ko and his team provided the absolute best care of our dog when she suffered a back injury. Dr. Ko performed emergency surgery on Sunday morning and kept us up to date on her progress. Our dog is now home and expected to make a full recovery. Thank you to everyone there.
Jennifer Terrazas
15 Feb 2017
REPORT
My border collie Luna was attacked and had multiple bite wounds and her leg was so badly damaged that it had to be amputated after the first surgery. They were prompt, courteous and very professional....
My border collie Luna was attacked and had multiple bite wounds and her leg was so badly damaged that it had to be amputated after the first surgery. They were prompt, courteous and very professional. Dr. Warner, Dr. Rose, and Dr. Lee W, and his assistant Jodi were absolutely phenomenal and my baby girl is now home resting. They may be expensive, but they are well worth every penny. Thank you all from the bottom of our hearts for saving our baby girl!
Katie Harms
11 Feb 2017
REPORT
We have used Powers Pet Emergency for both of our German Shepards. The first experience was with our puppy that had loose stools, there was concern of parvo. However, the test did come back negative...
We have used Powers Pet Emergency for both of our German Shepards. The first experience was with our puppy that had loose stools, there was concern of parvo. However, the test did come back negative and she was sent home with anti-biotics and she was fine within about 24 hours. The second time was our old boy that had a cut on his nose that was bleeding profusely! When we got there the doctor suggested that they just try to spray the area and close the wound. She came back and said that after they washed it, the bleeding had started again, which was a good thing because she then saw the severity of the bleed. Within about an hour and a half, they had put Rocky under general and had the cut cautorized and we were on our way home. From the front desk to the doctor everyone was professional and compassionate. Great experience both times and, although I hope I don't have to, I will return here when an emergency comes up with any of my animals.
Emily P.
23 Jan 2017
REPORT
We brought our pup here on a Sunday afternoon after he suddenly became very ill. We believe he ate something poisonous. He seemed to practically be on his death bed. We rushed him in since they were ...
We brought our pup here on a Sunday afternoon after he suddenly became very ill. We believe he ate something poisonous. He seemed to practically be on his death bed. We rushed him in since they were the first one I found open on Sunday and I am glad we found them. They accommodated us quickly. We were worried our pup wouldn't make it. He had to stay overnight but was great the very next day. He went from having ataxia and barely being able to walk to back to his normal self. We called to check up on him a couple times and everyone was helpful and friendly on the phone as well as when we were at the office. If we ever have another emergency, we would trust the staff with our animals.
Lisa Anderson
18 Jan 2017
REPORT
Poor referral communication, waited 50 minutes before we were spoken to by Vet. Vet was not aware of referral despite me stating extreme emergency and presenting with IV bag. Vet then changed progn...
Poor referral communication, waited 50 minutes before we were spoken to by Vet. Vet was not aware of referral despite me stating extreme emergency and presenting with IV bag. Vet then changed prognosis after finally talking to me and contacting referring vet. Our poor dog went into surgery after another hour of waiting, for the vet to then call a further hour later to say the out come was poor and recovery a further challenge. We chose to not put our beautiful girl through more pain and trauma, we never got to say good bye. The practice manager could not apologize enough, the vet said she was not made aware of the referral so not her fault. We are still waiting for answers. We have no dog, no explanation and paid thousands.
Vanesa Rosa
7 Jan 2017
REPORT
On December 30th our 1 yr old dog was transferred from a boarding facility to Powers Pet Emergency due to dehydration and lethargy. Since I was out of town all the communication was done over the phon...
On December 30th our 1 yr old dog was transferred from a boarding facility to Powers Pet Emergency due to dehydration and lethargy. Since I was out of town all the communication was done over the phone and even though the staff was very responsive and communicative I think my dog's illness was taken out of proportion and we were taken advantage of. The picture that was painted to us was that we had a sick puppy with a rare blood disease and was made feel guilty with "if it were my dog I would do the proposed treatment plan" and of course the treatment plan meant more money thrown at them. I asked a couple of times if it was possible that this dog was stressed due to boarding since he had never boarded for that long and they said "yes but unlikely". I felt like my hands were tied and all the money spent on testing/treatment was like ransom money for my dog. Long story short I was finally able to get a friend to take the dog and he was a happy pup, eating, pooping, and acting normally. Very disappointing/frustrating experience with this clinic.
Madi S.
30 Dec 2016
REPORT
Huge thanks to you guys. Naturally, I was stressed out about having to leave my dog at a vet. But it was so comforting knowing I was leaving him with such an amazing team. And the prices were so reaso...
Huge thanks to you guys. Naturally, I was stressed out about having to leave my dog at a vet. But it was so comforting knowing I was leaving him with such an amazing team. And the prices were so reasonable, I will absolutely bring my boy here from now on.
Caprice H.
15 Nov 2016
REPORT
First of all we would like to thank the veterinarian and all the staff at Powers Pet Emergency for the immediate and excellent care that our dog received after her injury.I showed up at their door ste...
First of all we would like to thank the veterinarian and all the staff at Powers Pet Emergency for the immediate and excellent care that our dog received after her injury.I showed up at their door step with my bleeding dog and without having to say much besides "my dog was bitten", Anna grabbed my dog and ran off with her. Minka was treated immediately and I was kept informed the entire time. She had to stay overnight due to the severity of her injury and possible needed surgery. We called several times to check on her and always were able to speak with somebody that was in charge of her care.The veterinarian on staff explained all our treatment option and cost involved.Minka is on the mend due to the wonderful and compassionate care she received. Thank you all again for everything,Minka's Family
Venise Martinez
31 Oct 2016
REPORT
They were amazing and compassionate. My dog was hit and taken here, they did everything possible but he passed away. The vet staff was compassionate and attentive. I got my dog's ashes back in a gorge...
They were amazing and compassionate. My dog was hit and taken here, they did everything possible but he passed away. The vet staff was compassionate and attentive. I got my dog's ashes back in a gorgeous box with paw prints and a clay paw print. I couldn't have asked for a better place to take care of my baby.
Shawn R.
28 Aug 2016
REPORT
This place is so amazing! The employees are incredible, they were so nice and we were seen RIGHT away. My dog had sliced her foot open and we were worried it would be expensive, but they were reasonab...
This place is so amazing! The employees are incredible, they were so nice and we were seen RIGHT away. My dog had sliced her foot open and we were worried it would be expensive, but they were reasonably priced. She received great care and I highly recommend this place! Even the girl who came in when we were leaving was seen immediately. Five Stars all the way!
Nicholas Montemayor
9 May 2016
REPORT
The staff is amazing and helpful. Our Boston terrier's Neurologist Dr. KO was supportive and attentive throughout the process of spinal surgery. This place makes a painful experience a little easier t...
The staff is amazing and helpful. Our Boston terrier's Neurologist Dr. KO was supportive and attentive throughout the process of spinal surgery. This place makes a painful experience a little easier to bear.
Tammy Stephenson
9 May 2016
REPORT
The staff and doctors at powers pet emergency were very professional and pleasant. They wasted no time taking my pet in and testing and treating him. They kept me informed of his condition at all...
The staff and doctors at powers pet emergency were very professional and pleasant. They wasted no time taking my pet in and testing and treating him. They kept me informed of his condition at all times. They were so nice and understanding, tgey even let me bring his housemate for a visit which helped g greatly. I would definitely take any of my animals back to them if ever needed
Sierra Stieb
26 Apr 2016
REPORT
When my dog, Olive, went paralyzed in her back legs I was devastated. I had no idea how to help her, and I felt so lost. When her vet stated that she needed back surgery immediately, I rushed her into...
When my dog, Olive, went paralyzed in her back legs I was devastated. I had no idea how to help her, and I felt so lost. When her vet stated that she needed back surgery immediately, I rushed her into Powers Pet Emergency. As we walked into the lobby, dog in hand crying, I was greeted with friendly faces and love, and from there I knew, she was in good hands.
I took her in late Tuesday night and from there, they immediately got her into surgery on Wednesday morning. Dr. Ko and his staff made sure Olive was comfortable at all times and would constantly update me with pictures and calls. There was never a time that I was not informed on Olives treatment. We all know that animals become our children and when you have no idea how to help them, it kills you. Thanks to everyone at Powers Pet Emergency, I was able to sleep easy knowing that she was taken care of, and was getting the best treatment!
If this ever happens to your animal, take them to Powers Pet Emergency, they care for your animal and go above and beyond the call of duty. They understand the importance of family pets and will make sure they are taken care of. An added bonus, is after surgery they give physical therapy treatment care to help your animal get their full mobility back. They truly want your pet to succeed with treatment so they do everything in their power to help!
I am happy to report, thanks to everyone at Powers Pet, Olive is now walking and back to her old self. She loves to bark at squirrels and enjoys her many belly rubs. Thank you everyone for taking care of my best friend, you saved her life and saved my sanity!
Also an added thank you to, Dr. Warner, Michael, Ted, and Jena for taking care of Olive and helping her feel comfortable, she thanks you for your unconditional love and support through her tough time! We both are extremely grateful for all of you!!
maya chris
22 Mar 2016
REPORT
This is the most horrible place that I've ever been in my life!!!!! If I could sue this place, I would. We took our German Shepherd at this place a couple months ago. It was a major holiday. The dog w...
This is the most horrible place that I've ever been in my life!!!!! If I could sue this place, I would. We took our German Shepherd at this place a couple months ago. It was a major holiday. The dog was bloating. We waited 2 hours in the waiting room with the dog being in pain, he couldn't even move. Because it was a major holiday and about 3 am they told us the doctor would be in in just about 30-45 min. 2 hours later the doctor wasn't there. They gave us a $7,000 quote and they asked us how are we going to pay because the dog needs surgery right away. Basically, they wanted to hear we can show up with the money the same day. We said of course, go ahead and do whatever you have to do to save my dog. The doctor never showed up, that being the owner of this hospital. They sent us home saying we'll stay in touch about the surgery, assuming this people know what they are doing because this is an emergency hospital. 3 hours later the nurse called saying the dog is under anesthesia and his heart couldn't handle it. So they killed my dog.
From what I am reading here, I am not the only one having issues with these people!!
Jessica Clifford
19 Feb 2016
REPORT
My husband and i recently took our 7 year old husky to Powers Emergency Vet because she wasn't acting normal. They got us right in and were very patient with us. They took her in and we discovered she...
My husband and i recently took our 7 year old husky to Powers Emergency Vet because she wasn't acting normal. They got us right in and were very patient with us. They took her in and we discovered she had the beginning of pyometra. They prepped her for surgery and were very adamant on keeping us updated throughout the night. She had great care and wonderful caretakers. They have kept up on calling us to make sure she is ok. We are so grateful to have found this place! Thank you to the wonderful Veterinarian and their staff. We took her in tonight for a quick check up and she was so happy to see them! If you're in need of emergency care for your fur babies i definitely recommend Powers!
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FAQs
Where is Southern Rockies Animal Emergency + Specialty located?
Southern Rockies Animal Emergency + Specialty is located at 5886 Tutt Blvd, Colorado Springs, Colorado 80923. It's easily accessible to pet owners in the Colorado Springs area and surrounding communities.
What time does Southern Rockies Animal Emergency + Specialty open and close each day?
Southern Rockies Animal Emergency + Specialty is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Southern Rockies Animal Emergency + Specialty open on Saturdays?
Yes, Southern Rockies Animal Emergency + Specialty is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
How can I book an appointment at Southern Rockies Animal Emergency + Specialty?
You can book an appointment online with Southern Rockies Animal Emergency + Specialty via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Southern Rockies Animal Emergency + Specialty offer?
Southern Rockies Animal Emergency + Specialty in Colorado Springs offers a range of veterinary services, including Physical Therapy, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Southern Rockies Animal Emergency + Specialty?
Southern Rockies Animal Emergency + Specialty provides spaying and neutering services for pets. Their veterinary team in Colorado Springs has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
Open 24 Hours
Tuesday
Tue
Open 24 Hours
Wednesday
Wed
Open 24 Hours
Thursday
Thu
Open 24 Hours
Friday
Fri
Open 24 Hours
Saturday
Sat
Open 24 Hours
Sunday
Sun
Open 24 Hours
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CLAIM IT HEREIncorrect information? Let us know
Southern Rockies Animal Emergency + Specialty
Colorado Springs, Colorado
5886 Tutt Blvd
Colorado Springs Colorado 80923
General Info
Southern Rockies Animal Emergency + Specialty delivers veterinary care in Colorado Springs through a service model based on lifestyle trust and long-term reliability which adapts to the changing needs of pets and families across Colorado. Initial veterinary consultations typically focus on detecting minor alterations such as reduced walking energy, increased licking behavior, decreased appetite, and behavioral changes. Veterinarians initiate their examinations by conducting an exhaustive physical that encompasses dental inspection mobility evaluation skin and coat assessment heart and lung auscultation eye clarity examination and abdominal palpation. Each observation is meticulously explained to clients who are encouraged to ask questions at any point to guarantee they understand both the findings and subsequent actions. Southern Rockies Animal Emergency + Specialty provides services including vaccine scheduling parasite defense diagnostics dental cleanings aging pet programs and nutritional evaluations. Each plan modifies according to both client schedules and pet habits including situations where clients remain home all day travel frequently require multi-pet management or support senior pets. The clinic educates pet owners about the reasons for staged care while clarifying flexible options and identifying the most effective approaches for their unique situations. Post-visit documentation delivers both digital and physical records to families which include recheck schedules, medication directives, and wellness indicators. Online tools include alerts for next appointments refill prompts and mobile symptom tracking to simplify follow-up and reduce overwhelm. Southern Rockies Animal Emergency + Specialty delivers veterinary care across Colorado Springs and Colorado that provides comfort alongside predictability while maintaining clarity which evolves with families to ensure pets thrive annually.
Business Hours
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Services
Physical Therapy
Surgery
Reviews
Sam Arnold
20 Dec 2022
We brought Dakota home on December 15, 2022. We brought her into Denver Animal hospital on December 19, 2022 due to having mucus in her poop and minor spit up episodes. We wanted to confirm it wasn’t ...
We brought Dakota home on December 15, 2022. We brought her into Denver Animal hospital on December 19, 2022 due to having mucus in her poop and minor spit up episodes. We wanted to confirm it wasn’t Parvo. After samples were taken it was determined that it was possibly due to diet and Parvo negative. Dakota’s stomach issues resolved and she was not acting out of character during the evening of December 16, 2022. On December 17 at 4:30 am Dakota was in pain and would not drink or eat food. It seemed that she was unable to walk and was drooling due to a small seizure. We took our pet to Powers Animal Hospital assuming she had a stroke. The staff triaged us and realized she had a fever. They placed her in the cooling room and gave her pain meds, and didn’t think it was a stroke. About 4.5 hours later they informed us it’s taking longer than usual and dr. hasn’t reviewed her yet. We were told we can eat and come back. While sitting in the office we overheard the staff say “don’t let me forget about that puppy” to another staff member. This was not something we wanted to hear, due to we have felt she had been forgotten. I asked if X-rays or anything has been done and it had not been. When we came back the dr said she had no broken bones just a stiff and sore neck. They were going to discharge us. I knew something didn’t feel right and I didn’t have trust in them. I am not a veterinarian, but I know that two emergency visits in 5 days and a fever wouldn’t correlate with a sore neck diagnosis. I mentioned that I believe she had meningitis and would like her labs done. Why weren’t they already done? The dr said that would be a possibility if she had a fever and Dakota didn’t. I replied that she in fact did. She was immediately upset and said “this is why I hate taking cases over “and “I was not given that information”. Their job is to also read the chart. Their job also involves looking more into the care of the animal and finding the right treatment. I shouldn’t have to do her job. We asked to speak to the manager and Lori who was the HR Director who agreed the ball was dropped. About an hour later she comes back stating that she believes it is meningitis or another virus. Dakota’s wbc and blood work showed inflammation. The recommendation was to have a spinal tap done by a dr in Parker or admit her to have her monitored. This was not something we could do due to the cost of over $5000. Another option was make her comfortable until she gets worse. It definitely did not look as if they thought Dakota didn’t have a chance. We pushed to just start the treatment as if she had meningitis, because her parents were vaccinated and her siblings were healthy. So they did. By this time the invoice was updated 3 times and discounted each time due to their negligence. They wouldn’t have adjusted if they feel they didn’t make crucial mistakes.
The communication between the staff was not improved with the night shift. I called around 5 pm and got report of a seizure. The doctor and I talked for 20 minutes and agreed that it the seizures got more frequent or intense they can sedate to help stabilize her. I gave permission and not to have them call for permission before stabilizing her. In about an hour I received a call from a male tech who was not friendly at all, stating Dakota had another seizure but focal and very short one. I was confused to why he called, because I already gave permission and if she didn’t need the sedation then there is no action needed. But he asked me if they needed to call for permission. During this conversation he put me on hold and spoke to the doctor. It was just very confusing and lack of communication in their part. The tech said with her condition they expect her to get worse and have cluster seizures. I said please call if she gets worse and I will follow up at 12 am after labs. The tech had no proof to assume, based on the fact they had no real diagnosis. We just knew she has the symptoms of meningitis and they kept referring to her having another virus distemper virus. It seemed like the counted our dog out, and we had no trust in their staff. At 1 am the dr called, who in my opinion had the best bed side manners and positive outlook. Dakota’s labs were stable and no new seizures. She was walking and eating, and looking more like the dog we knew. She was responding to the meningitis treatment, that shouldn’t have been delayed for hours. By 6:30 am it was clear they were just monitoring her and pain management, which we can do at home. We were able to get her home by 8:30 am.
This whole experience caused great distress and the doctors didn’t use the normal skill and judgement of a competent vet. The ball was dropped with missing the fever in morning rounds, not reading the chart. Not investigating that this was the second ER visit and stiff neck not be acceptable for a diagnosis. Dakota would have had seizures at home or die. Most infections need to be treated in a timely manner, and blood work would indicate a lot. Hearing them tell staff to “forget my puppy” and then to not take accountability. The communication is very poor in this facility, and I would think it’s my responsibility to share our experience with other potential customers. I have no faith in vets who don’t practice proper care. We have experienced anxiety, depression and insomnia due to this event.
Gone Dying
17 Jul 2018
ZERO STARS; and here's why. I bring my dog in to get checked because he is not feeling well. The first person to comes in our room ( fat vet assistant) she doesn't start off by saying hi or asking wh...
ZERO STARS; and here's why. I bring my dog in to get checked because he is not feeling well. The first person to comes in our room ( fat vet assistant) she doesn't start off by saying hi or asking what's wrong. What she does instead is insults my dog. Says he looks like a stupid dog and kept calling him stupid the entire time she was in there. -- this place shows no concern, affection/ caring, or sense of urgency for your pet. -- the amount of time spent. While there we had 4 different people come in to get my dog for tests, xray ect and they told me sorry they're pretty busy this morning.. When we got there, all other rooms were open and no one else had arrived till later in morning. Spent over 2 hours here. Most of it waiting. -- the cost. I understand this is an emergency place for pets, but why are the medications and other things given to my dog so expensive. You could easily order or go a regular vet and get them for 1/3 of the cost this place charged. -- Cleanliness. The room that me and my dog waited in was dirty. Floor had stains, dirt/ dust, fuzz and hair. Who knows how often or what is considered clean at this facility. I'd hate to see how or what happens behind the door where my pet was taken. This was my experience. Maybe others have had better or worse. All I know is I will not be taking my dog here again.
christopher long
12 Jul 2018
This is going to be very long but I feel it's important to be thorough as our pets and their care mean so much to us, especially in cases of emergency, and also because there seem to be quite a few re...
This is going to be very long but I feel it's important to be thorough as our pets and their care mean so much to us, especially in cases of emergency, and also because there seem to be quite a few reviews that are just completely opposite of the experience we had today.
A couple days ago my 7 year old male Pembroke Welsh Corgi got into some chicken bones (3 medium sized pieces of fried chicken) - I called our regular vet immediately (Banfield Pet Hospital) and our usual doctor told us that if it were her dog, she would take him in immediately to get him checked out. My wife worked at an animal hospital for several years prior and reached out to her coworkers and the doctor that cared for my Corgi for the first 4 years of his life before we moved to CO. They all said we COULD take him in right away, but since he hadn't had any symptoms we could monitor him and see how we did.
That first day he was OK, but today after his light lunch of chicken broth and white rice, when I took him outside I noticed he was having a hard time with his bowel movement, and what little came out had some red streaking in it and a few drops of blood also came out, which was something everyone mentioned we needed to be particularly aware of, and to take him in immediately if he had those symptoms.
We were a little nervous with some of the reviews, and of course with most establishments different personnel can lead to different experiences, but I have to say at least for us it was an overwhelmingly positive experience. It wasn't super busy this afternoon, only a few people in the waiting area and lots of available rooms. We got into a room right away after filling out the paperwork, and the nurse Erin came in shortly and took down the info I had observed over the last day and a half. The doctor came in shortly after that as well, and was able to put our minds at ease and make us feel much better, as well as give Maverick a quick but thorough examination, and then took him into the back for a little closer look. When she found nothing that she thought needed to be looked at further and more thoroughly (X rays) - she informed us that she could give us a safe, practical, and conservative plan to treat Maverick for the next several days.
At no point did anyone we talked to, the nurse or the doctor, seem like they were attempting to prey on our emotions or suggest expensive treatments or tests. Actually the doctor recommended that we not do any imaging at that moment because she felt confident that he would recover shortly with her treatment plan, but of course if we had any complications or he took a turn for the worse we should bring him back ASAP and they'd re-examine and see what kind of further tests needed to be ran.
We walked out with a couple of prescriptions feeling much better and super grateful for this facility and all the staff we talked to. In the end we paid a very, very reasonable price. You can call and inquire for the price of the vet to just come into the room to check your pet out, but after asking around it seems like a very fair starting point. On top of the consultation with the doctor, the medications we got were actually very cheap as well.
If we wind up going back and having a different experience I will update as necessary, but for now I am very confident in recommending Powers Pet Emergency.
Kristen Roller
25 Jun 2018
I have brought 2 pets here, in the recent past and was highly satisfied with the services received on both occasions. All staff and doctors were professional and compassionate. I had a bit of a wait, ...
I have brought 2 pets here, in the recent past and was highly satisfied with the services received on both occasions. All staff and doctors were professional and compassionate. I had a bit of a wait, but like the ER for humans, Powers Pet Emergency IS in fact in emergency room who triages their more critical patients. I highly recommend this hospital.
Mary Wells
17 Jun 2018
They have a terrible system. Staff said a 3 hour wait on a Sunday is typical, yet they still don’t hire enough staff to handle demand. They won’t let you put your name in & come back or put your name...
They have a terrible system. Staff said a 3 hour wait on a Sunday is typical, yet they still don’t hire enough staff to handle demand. They won’t let you put your name in & come back or put your name in when you call. They won’t let you leave them. They don’t work with you at all. They could call names & if you’re not there, skip you. There is no excuse for making people sit in their waiting area for hours. We have options & they obviously aren’t organized or really want your business. Ended up leaving & going to Animal ER care, which was like night & day. Extremely friendly staff, offered us drinks & snacks while we waited. Short wait. Enough staff, professional & organized.
Nicole Dupuis
2 Jun 2018
I've been here 3 times before and everytime I haven't been impressed with how timely they are and their process. They take forever even when they're not busy. They come in and talk to you about what t...
I've been here 3 times before and everytime I haven't been impressed with how timely they are and their process. They take forever even when they're not busy. They come in and talk to you about what they want to do, and then they take another 30 minutes to an hour to come back and take the animal to do what they intend to do. They don't have a great process and they make you wait unnecessarily long. They seem to be all about the money and not about how effective they are. It should be like the vet, where they take the dog in they tell you what they want to do they tell you the price all at once take the dog and take care of it. Make people sign something at the very beginning stating that you agreed to pay for whatever services are rendered so it doesn't take 10 extra steps. I probably will never come back to this location and try another one.
Jenny Dawson
30 May 2018
Caring and thoughtful staff. Very knowledgeable and knew how to treat my dog. I am so thankful for them and would go back for specially services or emergencies. I had an amazing experience.
ashley pearson
27 May 2018
Even though our situation didn't end up like we hoped we really appreciate how the staff and doctor cared for us and our dog. They listened thoroughly to everything we had to say and showed deep comp...
Even though our situation didn't end up like we hoped we really appreciate how the staff and doctor cared for us and our dog. They listened thoroughly to everything we had to say and showed deep compassion for our situation! Provided detailed information about our Dogs health and so very empathic toward us. Thank you to the whole team working with us!
Sindrandi 6313
12 May 2018
Fantastic experience for our cat Jack, who got into a fight with an unknown animal. Being away from home only a few days was still long enough for the puncture wounds to become infected and abscess, a...
Fantastic experience for our cat Jack, who got into a fight with an unknown animal. Being away from home only a few days was still long enough for the puncture wounds to become infected and abscess, and give him both a fever and the beginnings of a systemic infection. The wonderful vet gave us three different care plans to choose from with different price points. Working in the medical field, I chose to care for him at home, but their initial wound care was excellent. The vet tech painstakingly explained and demonstrated how to clean and care for the wounds, and was very happy to answer questions and give honest opinions. Sent home with oral antibiotics and pain meds, Jack made a full recovery. It is operated like an human emergency room, complete with triage and walk-ins, so we had to wait for a few hours, but it was definitely worth the wait.
Kris T
11 May 2018
Very friendly staff, and really made me feel they truly care about the well being of animals. My bird suffered a dog attack, and they took care of him making sure that he would be alright. Great commu...
Very friendly staff, and really made me feel they truly care about the well being of animals. My bird suffered a dog attack, and they took care of him making sure that he would be alright. Great communication, and a clean facility. Thank you for helping him!
Kyla Thompson
30 Apr 2018
This is a great place to take found pets. When my dog got out, I had made a report with them as soon as I realized he was gone. When he was brought in, I was notified very quickly and got there before...
This is a great place to take found pets. When my dog got out, I had made a report with them as soon as I realized he was gone. When he was brought in, I was notified very quickly and got there before the people who brought him in left. They also gave me one of the cheap leashes to take him out! Very friendly.
Kelly Trillhaase
23 Apr 2018
Do not go here. I went in and 5 hours and $600 later they couldn’t tell me anything and I left without a solution. They took X-rays and said they couldn’t really see anything and there’s a 50:50 chanc...
Do not go here. I went in and 5 hours and $600 later they couldn’t tell me anything and I left without a solution. They took X-rays and said they couldn’t really see anything and there’s a 50:50 chance something is wrong... great thanks. Took him home and he continued to throw everything up that he ate. We took him to a different er and they did X-rays and it was EXTREMELY obviously that he had a blockage that needed to be taken care of right away. I can’t believe they just sent us home with inconclusive results. I will NEVER go back here. They are understaffed and honestly doesn’t feel like they are very knowledgeable in their field. 10minutes= an hour here.
Karen Brooks
29 Mar 2018
Our little Rat Terrier, Amos, had a seizure. It was truly terrifying. We were ready to say goodbye, hoping that he would just pass gently into the night. It was a Saturday, so we couldn't go to his re...
Our little Rat Terrier, Amos, had a seizure. It was truly terrifying. We were ready to say goodbye, hoping that he would just pass gently into the night. It was a Saturday, so we couldn't go to his regular vet. We had to wait a couple of hours but it IS an ER and we were patient. They treated us with respect and Amos with care and gentleness. I had read the negative reviews but there were so many positive that we decided to take him there. Keep in mind when reading reviews about medical care that it is a highly emotionally charged area. I mean, they are trying to save your baby's life and if they can`t, well, most people can't see that they did their best. I was upfront and told them that money was kind of an issue and was told that we could take Amos home, see his regular doc on Monday and the lab work would be way less expensive. I appreciated their candor and understanding. We thought we would lose him but he is recovering and acting more like himself. I have no complaints... except, get some real half n half for the coffee. That non-dairy creamer is pure poison.
Tara Burkey
16 Mar 2018
I want to express my absolute gratitude to the entire staff. You spent the first half of the day trying to save our dog, and the second half helping us say goodbye. You put us first, not the billing o...
I want to express my absolute gratitude to the entire staff. You spent the first half of the day trying to save our dog, and the second half helping us say goodbye. You put us first, not the billing or the time, and you made a terrible day bearable and even peaceful at the end. Rose ended her life in a much better way because of you. Thank you all. Doctor -- you're the best.
Kyla Gonzales
21 Feb 2018
Overall this place has their best intentions, but unable to communicate with the customers effectively. Our dog went into labor, we brought her in to assure all was well. When we arrived they took her...
Overall this place has their best intentions, but unable to communicate with the customers effectively. Our dog went into labor, we brought her in to assure all was well. When we arrived they took her away from us right away, they did not really communicate regarding what the plan was. We waited about 30 minutes in the front of the facility, then they moved us into a waiting room, we waited for about another 30 minutes. I had to go speak with one of the girls at the front desk before we were acknowledged. The bill was much higher than necessary, lots of tagged on fees that were explained but not necessary, and we were there for a good amount of time considering they did an xray for us then sent is on our way. The doctor was not very knowledgeable and was not straight forward with us and wouldn't just get to the point, I had to ask many questions to find out as much information as we could. We are thankful this facility was open at the time we needed, but would never return unless we absolutely had to!
Resident Of Colorado
10 Feb 2018
It is hard to put into words how awesome Powers Pet Emergency & Specialty is! All of the doctors and staff members are the cream of the crop. With their skills and expertise, not to mention what comp...
It is hard to put into words how awesome Powers Pet Emergency & Specialty is! All of the doctors and staff members are the cream of the crop. With their skills and expertise, not to mention what compassionate and humanitarian people they are, our precious dog has been given outstanding care! Very high tech equipment for diagnosis and treatment. Recently we had the pleasure of the staff, and certified veterinary technician, Joy McDonell, providing the care our dog needed. The staff, and Joy, are so proficient, and you can tell that they really love their jobs, (and they love our fuzzy kids)! .
Chelsea Davis
6 Jan 2018
I used to like this place but after my recent visit, I am very disappointed. I took my dog in to get stitches in his ear after a recent dog fight. I picked him up 4 am the following morning and it loo...
I used to like this place but after my recent visit, I am very disappointed. I took my dog in to get stitches in his ear after a recent dog fight. I picked him up 4 am the following morning and it looked like they didn’t even clean his ear before suturing it up. About 5:30 that night I had to bring him back in because puss and blood was draining down his ear and irritating him. They weren’t much help and suggested I buy a cone. I was perfectly fine with that but then they wanted me to do a culture on his ear to see if the medication they prescribed in the first place was even going to work. Then they wanted me to pay $100 for a new medication without even knowing how the other one was going to work so I would have paid $400 to get those two things done. They didn’t want to even reimburse me for the old medication that they thought wasn’t even going to work. After I said I didn’t have that kind of money they totally started treating me differently. I feel like If the pets were actually their number one concern, they would help me either way. So not even 24 hours after he got sutures, his ear was EXTREMELY infected and puss and blood was everywhere and his ear smelled AWFUL. I brought him back and they wanted me to spend $900 AGAIN to redo what seems to be like they didn’t even do correctly in the first place. I took him to another vet and they had to sedate him and clean his whole ear out because powers Didn’t seem to do that in the first place. Now I have to go back to the other vet and get his stitches redone on Monday because powers pet didn’t do them right. I honestly think powers pet should pay the $400 I have to pay at the other vet to get his ear redone. The new vet said that where powers sutured him up, the tissue is dying. It’s completely black.
I should have taken him somewhere else in the first place to someone who actually knows how to suture wounds up. I have spend over $500 to fix what powers pet messed up. My dog is in soooo much pain and all powers pet thinks about is the money. Oh and by the way, the wait there is ridiculous. I waited for over an hour with my dog pouring blood out of his head before they even brought me into a room.
Erika L.
4 Aug 2017
I appreciated the care my fur baby received when she needed it most. But overall I feel taken advantage of. My initial visit began with a traumatic ER visit which resulted in my dog needing surgery. O...
I appreciated the care my fur baby received when she needed it most. But overall I feel taken advantage of. My initial visit began with a traumatic ER visit which resulted in my dog needing surgery. Of course this is a ER and things will be a tad more expensive than going to your primary vet. But after paying $1000 on the SPOT they call me past MIDNIGHT after a 5hr visit there to collect MORE money. "We managed to have let you go without completing checkout" ummm... excuse me? This couldn't have waited until a more appropriate timeframe? We had JUST gotten home at around 12:15 in the MORNING! They call at 12:45 asking for more. Weeks pass and my dog gets a wild hair and chews through her cast so we return since my primary vet is closed. The wait is never a big deal to me; it's an ER and I understand she wouldn't be seen first unless it was something detrimental. After our wait we're called in a room to wait for the provider. My dog is taken back to be examined and for WHATEVER reason brought BACK inside the room with me unbandaged, wound completely exposed and crying! Now why in the world was it necessary to keep moving her around when she's LEAST comfortable and in pain?! Keep her in ONE PLACE please, bring me the treatment plan, and proceed with the medical tx she needs. Not to mention the provider didn't even introduce herself. That made me feel awkward because I didn't even realize she was the Vet until she started referring to herself in first person. When people arrive at any ER they are at they're weakest. Remember that and be more personable. They put honey on her wound, rebandaged it and charged me for a cone; the total came to $155. A cone for which I feel ripped off because the tech said the cones at Big R weren't "big enough" yet this morning I went and they have 25" cones for 9 bucks... yet they charged me $32.... When people arrive at the ER they are desperate and at their weakest. Be empathetic and personable and DON'T upcharge them using fear. Your pets are worth every penny and they know you'll spend whatever without doing your research. I was afraid for her to go one night without a cone so I felt corned to make he purchase. I appreciate the work they do, I was just a bit annoyed regarding certain aspects of both of my visits.
Mandy G.
19 Jul 2017
I had to bring my little dog here and was very disappointed in the experience. The staff was friendly, but I waited for nearly three hours to basically not be helped. They just told me to continue wit...
I had to bring my little dog here and was very disappointed in the experience. The staff was friendly, but I waited for nearly three hours to basically not be helped. They just told me to continue with my current treatment plan of meds and rest, but increase my dogs pain medication. The pain meds were prescribed earlier in the day by my regular vet. They didn't try to figure out WHY my dog is in pain or treat him at all. My regular vet diagnosed him with a back injury and the emergency vet added that it's also a neck injury, but no tests were run to figure out what is going on. And it took 40 minutes just to receive medicine for his nausea from the pain meds and discharge instructions. They were so busy I feel like they just needed me out to free up a room for their next paying customer. :(
Myke H.
15 Jul 2017
Everything about this emergency visit was over the top. My mini dapple dachshund had an allergic reaction to her vaccines and she's my service animal too, you can imagine when her eyes swelled shut, b...
Everything about this emergency visit was over the top. My mini dapple dachshund had an allergic reaction to her vaccines and she's my service animal too, you can imagine when her eyes swelled shut, blood red ears, her nose swelled to the size of an orange, I couldn't drive fast enough to get there. An injection, and IV solution reversed the situation, all is well.Thank you again Powers Pet Emergency.
Fred G.
11 Jul 2017
A week ago tonight I took my 18 month Golden Retriever (Chip), see photo, for our run. The next morning he was totally paralyzed. Needless to say I freaked out and brought him to our local vet (Centen...
A week ago tonight I took my 18 month Golden Retriever (Chip), see photo, for our run. The next morning he was totally paralyzed. Needless to say I freaked out and brought him to our local vet (Centennial Animal Hospital). They made the correct referral to Dr KO (Neurologist) at the Powers Pet and Emergency Hospital. Dr Ko was on call and promptly arrived with his Neurology tech Jenna. He de-briefed me as to a litany of possible differential diagnoses. This took approximately 70 minutes. As a dentist here in town, I was totally floored by the level of his expertise and commitment to provide his patient (Chip) and his nervous owner (me) the highest level of quality care with compassion. It appears that Chip acquired "tick paralysis" and he is now doing much better....still weak but improving every day. He stayed there for 2 days and I received numerous update calls from Drs Tedeschi and Kamholz as well as Dr. Ko. Every staff member was friendly, competent and helpful. I could tell that Chip was instantly loved by all with whom he came in contact. If you have an animal problem they will have a solution. Kudos to all.
R H.
30 Jun 2017
I brought my dog in for a lacerated paw. The staff took us right in, even as we were leaving a crime scene trail of blood spots through the lobby and patient room! They cleaned up right away. The serv...
I brought my dog in for a lacerated paw. The staff took us right in, even as we were leaving a crime scene trail of blood spots through the lobby and patient room! They cleaned up right away. The service was professional, caring and prompt. They are military friendly and offer a military discount. The discharge process was easy and they kept me well informed throughout my dog's stay. I highly recommend Powers for your 24/7 emergency needs.
Ed S.
24 Jun 2017
So let me start by saying they kept my pet alive which is the most important aspect of their job. That said, I would seriously think twice before bringing a pet back. As a last resort, maybe. Their be...
So let me start by saying they kept my pet alive which is the most important aspect of their job. That said, I would seriously think twice before bringing a pet back. As a last resort, maybe. Their bedside manor was terrible, they asked questions like which leg was operated on (only 1 leg was shaved and had an incision, which told me they hadn't even looked at the pet before talking to us) and they would have given my pet conflicting meds before they realized or asked she was already on some. They did not give her her surgery medication from her surgeon as directed during her stay, so when she came home her system was way behind. Too many mistakes overall to feel comfortable with this place a second time.
Sherry P.
4 Jun 2017
We had to take our Westie there to see the best Neurologist/Veterinarian in the world! She developed a horrible disease that almost killed her. With the constant care and attention of Dr. KO, she is...
We had to take our Westie there to see the best Neurologist/Veterinarian in the world! She developed a horrible disease that almost killed her. With the constant care and attention of Dr. KO, she is back to her Westie self. We couldn't be more pleased with the services we received during her 5 day stay at this hospital. DR. KO went out of his way to treat her and bring her back from a near comatose state. He worked long hours and he explained every step of the way in language that we could understand. He called us everyday for detailed updates on her progress and even kept up with her status while away on a trip! Couldn't ask for a better doctor than DR KO!!!!!!! He's one of the 7 best in the world, here in Colorado Springs!!!
Sandy H.
30 May 2017
The compassion that was shown for my family and myself was truly a gift. Arriving at 3:00am having to put my sweet yorkipoo to sleep was devastating. The vet and tech on duty were kind, caring and mad...
The compassion that was shown for my family and myself was truly a gift. Arriving at 3:00am having to put my sweet yorkipoo to sleep was devastating. The vet and tech on duty were kind, caring and made it a family experience that I will never forget. Thank you so much for showing more compassion than I thought possible.
Bree Durbin
22 May 2017
Front desk and Veterinary Assistant Samantha were amazing.
Pricey which in and of itself isn't really a reason for a one Star. To put it bluntly I paid 560$ and nothing on my bill was to fix my pet's...
Front desk and Veterinary Assistant Samantha were amazing.
Pricey which in and of itself isn't really a reason for a one Star. To put it bluntly I paid 560$ and nothing on my bill was to fix my pet's problem. There was an excessive amount of diagnostics and I was recommended to to leave her there overnight and do a 1200$ treatment of iv subcutaneous fluids another x ray and fecal testing.
I am completely convinced that this hospital did nothing and suggested nothing that would solve the problem. The doctor was overly zealous with throwing diagnostic tests for my cat which did not seem to be needed.
The doctor offered nearly no explanation of what was actually going on with her and just suggested more and more tests. I got the feeling he was just shooting in the dark but also wanted to run as many tests as possible to make more money.
I guess I am reiterating the sentiments of the many one star reviews here. If you choose this place good luck. I hope your emergency has an obvious solution so you don;t get screwed over with a run around. Its honestly probably worth driving to Denver for an alternative emergency clinic.
Richard H
8 May 2017
Profit. Profit. Profit.
It's all about the money. They are simply exploiting a potentially vulnerable time and extracting as much profit as possible.
Good luck if you have no choice and are forced t...
Profit. Profit. Profit.
It's all about the money. They are simply exploiting a potentially vulnerable time and extracting as much profit as possible.
Good luck if you have no choice and are forced to pay emergency fees at Powers Pet Emergency & Specialty.
Best advice I can give you is to question ALL fees and carefully READ everything they ask you to sign. And consider buying your pet meds online, if possible.
Richard H.
6 May 2017
Money. Money. Money.It's all about maximizing profit.Good luck if you have no choice and have to take your pet here.
Dominick Fraccica
2 May 2017
Our dog ate some tomato soup with garlic, but this vet office kept saying it was cannabis toxicity. We kept telling them it was tomato soup and garlic, but they kept going back to cannabis or mushroom...
Our dog ate some tomato soup with garlic, but this vet office kept saying it was cannabis toxicity. We kept telling them it was tomato soup and garlic, but they kept going back to cannabis or mushrooms. After hearing this over and over I left the room, and the doc told me that almost every time they see this type of behavior it's marijuana... then said ...okay...?! If you are a doctor or a vet, do not tell a customer okay...?! I was so upset the doc came to the waiting room just to tell me that I ended up just waiting in the car. Didn't help that the staff behind the counter was laughing, whether it was about the issue or not.
Jenna D.
25 Apr 2017
We have been to this location a few times in the past. We had to take in our 18 year old cat late last night, and the staff continues to amaze us. Dr Ballotti was amazing, and you could tell she rea...
We have been to this location a few times in the past. We had to take in our 18 year old cat late last night, and the staff continues to amaze us. Dr Ballotti was amazing, and you could tell she really cares for the animals. I recommend this business 100%!
Trish W.
13 Apr 2017
I had an emergency with my dog and overall was very unimpressed with the staff at the place. They seemed untrained in working with panicked owners who dog is about to die. They had to find someone to...
I had an emergency with my dog and overall was very unimpressed with the staff at the place. They seemed untrained in working with panicked owners who dog is about to die. They had to find someone to give me directions (with no sense of urgency). Met me at wrong door of my car to take my dog immediately into care, gal at desk made me stand there to sign paperwork and wasn't forthcoming with info I was stuggling with (date). The estimate review were fumbled over by probably the 3rd person I saw. Dr seemed in a rush and didn't provide alot of info to help me with a most difficult decision. Took my dog away too fast after euthanasia not giving me more time to spend with him. I will not go back to this poorly trained, uncompastionate place
AfroLatina XXI
26 Mar 2017
After a long day of being at the pet ER we had to put our sweet husky down. He was suffering and not get any better. Thank you so much to all the kind ladies and men that helped make it easier and pai...
After a long day of being at the pet ER we had to put our sweet husky down. He was suffering and not get any better. Thank you so much to all the kind ladies and men that helped make it easier and painless for my sweet Beretta. Dr.Tedeschi was the best and she tried to help us every way possible. Thank you! I can't stress enough how thankful I am for Powers Pet Emergency!
Marilyn S.
23 Mar 2017
My Lab ate an entire bottle of my older dog's arthritis medication. I took her to Uintah Emergency Vet and she was transferred to Powers. Given her liver and kidney levels, she shouldn't be sleeping ...
My Lab ate an entire bottle of my older dog's arthritis medication. I took her to Uintah Emergency Vet and she was transferred to Powers. Given her liver and kidney levels, she shouldn't be sleeping on the bed next to me. The staff was always positive, even with a box of Kleenex in the room. I am forever grateful to the vets and the staff. I took her to my regular vet today and she told me her liver levels are greatly improving and her kidney levels are near normal. I hope that I never have to use their services again but if the worst happens, I will trust them.
Ariel Detvay
7 Mar 2017
My friend and I took his dog there with some respiratory problems. The staff was very caring and professional. The place was very clean and well taken care of. They got us in and out in a timely manne...
My friend and I took his dog there with some respiratory problems. The staff was very caring and professional. The place was very clean and well taken care of. They got us in and out in a timely manner. I also thought the prices were reasonable as well. We were both very satisfied with the service we received.
Lisa M.
23 Feb 2017
Dr. Ko and his team provided the absolute best care of our dog when she suffered a back injury. Dr. Ko performed emergency surgery on Sunday morning and kept us up to date on her progress. Our dog is...
Dr. Ko and his team provided the absolute best care of our dog when she suffered a back injury. Dr. Ko performed emergency surgery on Sunday morning and kept us up to date on her progress. Our dog is now home and expected to make a full recovery. Thank you to everyone there.
Jennifer Terrazas
15 Feb 2017
My border collie Luna was attacked and had multiple bite wounds and her leg was so badly damaged that it had to be amputated after the first surgery. They were prompt, courteous and very professional....
My border collie Luna was attacked and had multiple bite wounds and her leg was so badly damaged that it had to be amputated after the first surgery. They were prompt, courteous and very professional. Dr. Warner, Dr. Rose, and Dr. Lee W, and his assistant Jodi were absolutely phenomenal and my baby girl is now home resting. They may be expensive, but they are well worth every penny. Thank you all from the bottom of our hearts for saving our baby girl!
Katie Harms
11 Feb 2017
We have used Powers Pet Emergency for both of our German Shepards. The first experience was with our puppy that had loose stools, there was concern of parvo. However, the test did come back negative...
We have used Powers Pet Emergency for both of our German Shepards. The first experience was with our puppy that had loose stools, there was concern of parvo. However, the test did come back negative and she was sent home with anti-biotics and she was fine within about 24 hours. The second time was our old boy that had a cut on his nose that was bleeding profusely! When we got there the doctor suggested that they just try to spray the area and close the wound. She came back and said that after they washed it, the bleeding had started again, which was a good thing because she then saw the severity of the bleed. Within about an hour and a half, they had put Rocky under general and had the cut cautorized and we were on our way home. From the front desk to the doctor everyone was professional and compassionate. Great experience both times and, although I hope I don't have to, I will return here when an emergency comes up with any of my animals.
Emily P.
23 Jan 2017
We brought our pup here on a Sunday afternoon after he suddenly became very ill. We believe he ate something poisonous. He seemed to practically be on his death bed. We rushed him in since they were ...
We brought our pup here on a Sunday afternoon after he suddenly became very ill. We believe he ate something poisonous. He seemed to practically be on his death bed. We rushed him in since they were the first one I found open on Sunday and I am glad we found them. They accommodated us quickly. We were worried our pup wouldn't make it. He had to stay overnight but was great the very next day. He went from having ataxia and barely being able to walk to back to his normal self. We called to check up on him a couple times and everyone was helpful and friendly on the phone as well as when we were at the office. If we ever have another emergency, we would trust the staff with our animals.
Lisa Anderson
18 Jan 2017
Poor referral communication, waited 50 minutes before we were spoken to by Vet. Vet was not aware of referral despite me stating extreme emergency and presenting with IV bag. Vet then changed progn...
Poor referral communication, waited 50 minutes before we were spoken to by Vet. Vet was not aware of referral despite me stating extreme emergency and presenting with IV bag. Vet then changed prognosis after finally talking to me and contacting referring vet. Our poor dog went into surgery after another hour of waiting, for the vet to then call a further hour later to say the out come was poor and recovery a further challenge. We chose to not put our beautiful girl through more pain and trauma, we never got to say good bye. The practice manager could not apologize enough, the vet said she was not made aware of the referral so not her fault. We are still waiting for answers. We have no dog, no explanation and paid thousands.
Vanesa Rosa
7 Jan 2017
On December 30th our 1 yr old dog was transferred from a boarding facility to Powers Pet Emergency due to dehydration and lethargy. Since I was out of town all the communication was done over the phon...
On December 30th our 1 yr old dog was transferred from a boarding facility to Powers Pet Emergency due to dehydration and lethargy. Since I was out of town all the communication was done over the phone and even though the staff was very responsive and communicative I think my dog's illness was taken out of proportion and we were taken advantage of. The picture that was painted to us was that we had a sick puppy with a rare blood disease and was made feel guilty with "if it were my dog I would do the proposed treatment plan" and of course the treatment plan meant more money thrown at them. I asked a couple of times if it was possible that this dog was stressed due to boarding since he had never boarded for that long and they said "yes but unlikely". I felt like my hands were tied and all the money spent on testing/treatment was like ransom money for my dog. Long story short I was finally able to get a friend to take the dog and he was a happy pup, eating, pooping, and acting normally. Very disappointing/frustrating experience with this clinic.
Madi S.
30 Dec 2016
Huge thanks to you guys. Naturally, I was stressed out about having to leave my dog at a vet. But it was so comforting knowing I was leaving him with such an amazing team. And the prices were so reaso...
Huge thanks to you guys. Naturally, I was stressed out about having to leave my dog at a vet. But it was so comforting knowing I was leaving him with such an amazing team. And the prices were so reasonable, I will absolutely bring my boy here from now on.
Caprice H.
15 Nov 2016
First of all we would like to thank the veterinarian and all the staff at Powers Pet Emergency for the immediate and excellent care that our dog received after her injury.I showed up at their door ste...
First of all we would like to thank the veterinarian and all the staff at Powers Pet Emergency for the immediate and excellent care that our dog received after her injury.I showed up at their door step with my bleeding dog and without having to say much besides "my dog was bitten", Anna grabbed my dog and ran off with her. Minka was treated immediately and I was kept informed the entire time. She had to stay overnight due to the severity of her injury and possible needed surgery. We called several times to check on her and always were able to speak with somebody that was in charge of her care.The veterinarian on staff explained all our treatment option and cost involved.Minka is on the mend due to the wonderful and compassionate care she received. Thank you all again for everything,Minka's Family
Venise Martinez
31 Oct 2016
They were amazing and compassionate. My dog was hit and taken here, they did everything possible but he passed away. The vet staff was compassionate and attentive. I got my dog's ashes back in a gorge...
They were amazing and compassionate. My dog was hit and taken here, they did everything possible but he passed away. The vet staff was compassionate and attentive. I got my dog's ashes back in a gorgeous box with paw prints and a clay paw print. I couldn't have asked for a better place to take care of my baby.
Shawn R.
28 Aug 2016
This place is so amazing! The employees are incredible, they were so nice and we were seen RIGHT away. My dog had sliced her foot open and we were worried it would be expensive, but they were reasonab...
This place is so amazing! The employees are incredible, they were so nice and we were seen RIGHT away. My dog had sliced her foot open and we were worried it would be expensive, but they were reasonably priced. She received great care and I highly recommend this place! Even the girl who came in when we were leaving was seen immediately. Five Stars all the way!
Nicholas Montemayor
9 May 2016
The staff is amazing and helpful. Our Boston terrier's Neurologist Dr. KO was supportive and attentive throughout the process of spinal surgery. This place makes a painful experience a little easier t...
The staff is amazing and helpful. Our Boston terrier's Neurologist Dr. KO was supportive and attentive throughout the process of spinal surgery. This place makes a painful experience a little easier to bear.
Tammy Stephenson
9 May 2016
The staff and doctors at powers pet emergency were very professional and pleasant. They wasted no time taking my pet in and testing and treating him. They kept me informed of his condition at all...
The staff and doctors at powers pet emergency were very professional and pleasant. They wasted no time taking my pet in and testing and treating him. They kept me informed of his condition at all times. They were so nice and understanding, tgey even let me bring his housemate for a visit which helped g greatly. I would definitely take any of my animals back to them if ever needed
Sierra Stieb
26 Apr 2016
When my dog, Olive, went paralyzed in her back legs I was devastated. I had no idea how to help her, and I felt so lost. When her vet stated that she needed back surgery immediately, I rushed her into...
When my dog, Olive, went paralyzed in her back legs I was devastated. I had no idea how to help her, and I felt so lost. When her vet stated that she needed back surgery immediately, I rushed her into Powers Pet Emergency. As we walked into the lobby, dog in hand crying, I was greeted with friendly faces and love, and from there I knew, she was in good hands.
I took her in late Tuesday night and from there, they immediately got her into surgery on Wednesday morning. Dr. Ko and his staff made sure Olive was comfortable at all times and would constantly update me with pictures and calls. There was never a time that I was not informed on Olives treatment. We all know that animals become our children and when you have no idea how to help them, it kills you. Thanks to everyone at Powers Pet Emergency, I was able to sleep easy knowing that she was taken care of, and was getting the best treatment!
If this ever happens to your animal, take them to Powers Pet Emergency, they care for your animal and go above and beyond the call of duty. They understand the importance of family pets and will make sure they are taken care of. An added bonus, is after surgery they give physical therapy treatment care to help your animal get their full mobility back. They truly want your pet to succeed with treatment so they do everything in their power to help!
I am happy to report, thanks to everyone at Powers Pet, Olive is now walking and back to her old self. She loves to bark at squirrels and enjoys her many belly rubs. Thank you everyone for taking care of my best friend, you saved her life and saved my sanity!
Also an added thank you to, Dr. Warner, Michael, Ted, and Jena for taking care of Olive and helping her feel comfortable, she thanks you for your unconditional love and support through her tough time! We both are extremely grateful for all of you!!
maya chris
22 Mar 2016
This is the most horrible place that I've ever been in my life!!!!! If I could sue this place, I would. We took our German Shepherd at this place a couple months ago. It was a major holiday. The dog w...
This is the most horrible place that I've ever been in my life!!!!! If I could sue this place, I would. We took our German Shepherd at this place a couple months ago. It was a major holiday. The dog was bloating. We waited 2 hours in the waiting room with the dog being in pain, he couldn't even move. Because it was a major holiday and about 3 am they told us the doctor would be in in just about 30-45 min. 2 hours later the doctor wasn't there. They gave us a $7,000 quote and they asked us how are we going to pay because the dog needs surgery right away. Basically, they wanted to hear we can show up with the money the same day. We said of course, go ahead and do whatever you have to do to save my dog. The doctor never showed up, that being the owner of this hospital. They sent us home saying we'll stay in touch about the surgery, assuming this people know what they are doing because this is an emergency hospital. 3 hours later the nurse called saying the dog is under anesthesia and his heart couldn't handle it. So they killed my dog.
From what I am reading here, I am not the only one having issues with these people!!
Jessica Clifford
19 Feb 2016
My husband and i recently took our 7 year old husky to Powers Emergency Vet because she wasn't acting normal. They got us right in and were very patient with us. They took her in and we discovered she...
My husband and i recently took our 7 year old husky to Powers Emergency Vet because she wasn't acting normal. They got us right in and were very patient with us. They took her in and we discovered she had the beginning of pyometra. They prepped her for surgery and were very adamant on keeping us updated throughout the night. She had great care and wonderful caretakers. They have kept up on calling us to make sure she is ok. We are so grateful to have found this place! Thank you to the wonderful Veterinarian and their staff. We took her in tonight for a quick check up and she was so happy to see them! If you're in need of emergency care for your fur babies i definitely recommend Powers!
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FAQs
Where is Southern Rockies Animal Emergency + Specialty located?
Southern Rockies Animal Emergency + Specialty is located at 5886 Tutt Blvd, Colorado Springs, Colorado 80923. It's easily accessible to pet owners in the Colorado Springs area and surrounding communities.
What time does Southern Rockies Animal Emergency + Specialty open and close each day?
Southern Rockies Animal Emergency + Specialty is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Southern Rockies Animal Emergency + Specialty open on Saturdays?
Yes, Southern Rockies Animal Emergency + Specialty is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
How can I book an appointment at Southern Rockies Animal Emergency + Specialty?
You can book an appointment online with Southern Rockies Animal Emergency + Specialty via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Southern Rockies Animal Emergency + Specialty offer?
Southern Rockies Animal Emergency + Specialty in Colorado Springs offers a range of veterinary services, including Physical Therapy, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Southern Rockies Animal Emergency + Specialty?
Southern Rockies Animal Emergency + Specialty provides spaying and neutering services for pets. Their veterinary team in Colorado Springs has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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