Vca Dublin Animal Hospital

Really good vet office that takes care of your pets. Have a cat that can be a little problematic, so they do everything they can to help and make the visit as stress-free for all party's involved. Have had no issues with them and will continue to come here. Read Less

I had brought my Bearded Dragon, Silvan down here because he was having a bit of a shedding problem. While I was greated with such friendly staff the best part was the veterinarian that took care of my little man! She was so caring and gentle with my little man, she gave me everything that was best for him and I owe them my little guys life. I live this place!!! Read Less

This was our first time at Dublin Animal Hospital and I’m happy we went! I took my cat for his annual check up and the staff was so nice. Marley was nervous of course, trying to run and hide, but the doctor was extremely patient with him which I appreciate dearly. Also, it was very clean! Thank you so much! Read Less

These wonderful people have continuously provided superior care for our Bearded Dragon friend, Piccolo. Our experience has been with Dr. Finan and Dr. Lester, though it is clear the entire facility is staffed by expert, caring professionals. Thank you all so very much. Read Less

Our guinea pig was having an eye issue, so we needed medical care for her. Haven't had her long, so we didn't have a vet established for her. The staff was very professional and kind to my daughter who called to set up an appt. and inquire about an destined cost. The vet was very helpful and caring and took good care of our cavy for a reasonable cost. She is looking better already! Read Less

I had brought my Bearded Dragon, Silvan down here because he was having a bit of a shedding problem. While I was greated with such friendly staff the best part was the veterinarian that took care of my little man! She was so caring and gentle with my little man, she gave me everything that was bwst for him and I owe him my little guys life. I live this place!!! Read Less

I liked Dr Lester. She’s knowledgeable and explains everything thoroughly. I do however, agree with some other reviews on here about the reception staff being a tad rude. We are new to the area and I called at 1:03 after I realized we may be a couple mins late for our 1:30 appointment. I asked if it would be best to reschedule after I got the “depends on how late because you are our last appointment.” Ok I get that which is why I called to see if it would be better to reschedule. We got there at 1:33 and I was greeted with “well you were supposed to be here at 1:15 for paperwork.” The tone in which that was said to me was incredibly rude and condescending. Your paperwork took all of 30 seconds for me to complete. We were out of there less than 20 mins later and before you closed and guess what we weren’t the last patient to leave. I understand vet med because I have worked in the industry. I am sorry we were late, I tried to reschedule. Also, if you’re going to prescribe medications that are 1/2 tablet or 1/4 tablet, maybe cut the pills for patients... most homes are not equipped with pill cutters. So thanks for making me buy one of those. Read Less

This is a very good place to take your exotic pets. My bearded dragon loves all of the special attention he gets here. The staff are very informative, and they are very gentle and calm with your animals. I would really recommend this to anyone planning on changing vets, or struggling to find a vet. Read Less

The vets and a majority of the nurses were very kind and sympathetic when we had to put our kitty to rest and they made the experience as painless for my ex husband and I as they could. There is however one nurse on their staff who was incredibly insensitive and rude not only to me when I arrived later on to pick up his paw prints, but had also been quite rude to my ex earlier in the day when he had asked about extending his follow up visit to include a consultation about our cats quality of life moving forward. Neither of us can recall her name but it is something the office should be aware of. Read Less

I was originally under the impression that I was taken advantage of, seeing as Bear had passed away a day after his visit. after speaking with Jennifer the office manager and after voicing the series of events that led to the way I was feeling she understood why I would feel that way she accepted the feedback and apologized for the scenario and did what she could to help us, for that I am changing my review to a five star because she listened and made us feel valued. In current times it's hard to make anybody feel like you actually do care but you did Jennifer. Had Bear bounced back I know he would have loved you guys! my little angel now in heaven R.I.P Bear 2-1-2017-12-14-2017 Read Less

I was referred to Dublin Animal Hospital due to their ability/knowledge in exotic animal care. Our hamster had a growth on her abdomen, and while it didn't appear to be bothering her, I wanted to get it checked out just to be sure. The staff at Dublin Animal Hospital was extremely kind and flexible with my schedule. I was also extremely impressed with how they treated my hamster with care, and how knowledgeable they were on hamster health. The staff also made sure that we knew all of our options for our hamster's healthcare, and we did not feel any pressure to make one decision over another. They made sure to test the growth to ensure that it wasn't cancerous, as well as checked the rest of our hamster in case there were any other medical issues with her. Overall, I am thrilled with the staff at Dublin Animal Hospital, and will be taking any future hamsters that need veterinary care to this veterinary hospital. A big thank you to everyone that worked with our little Dot! Read Less

My Bird had a severe leg injury and I was told the location was up north and clearly it was not. Communication skills were very horrible upon explaining directions and due to This facility's employed I was 12 minutes late and was told told I had to reschedule and go to another location... 5 ladies when I arrived did not seem busy what so ever and also lied to me about what they said on the phone. Very disappointed in the lack of care for assuring a customers animals safety and business opportunity Read Less

Lied about giving my pup a wellness exam. Their notes for the exam included "seems healthy, normal eating and bathroom." These are things we discussed verbally which is why he didn't get examined. Did not take temperature or do blood work which are also a part of a wellness exam. Won't give vaccines without a "wellness exam" which means you are paying $50 on top of the cost of vaccines. An annual wellness exam is all that is necessary. To get him neutered was also incredibly over priced. Staff is friendly, but they are not upfront about costs. Make sure you ask what you are paying for before you take them in for any procedures. You will find their are a lot of hidden fees. Read Less

Dublin animal hospital has been my vet for over 20 years. They've seen me through many animal crises and my husband and I consider them family. Yesterday, our English Bulldog, Peanut, went in for his second bladder stone surgery and today Peanut is home and doing very well. The care he receives from the entire staff at dublin is excellent. They understand all his issues and take the time to give him the care he requires. Read Less

Everything went smooth until I got to the counter and they told me they administered a vaccination that I did not request. The lady at the counter simply said "his records showed he was due for it" but refused to acknowledge that they gave him a vaccination that wasn't approved by his owners first. Read Less

Dublin animal Hospital is wonderful, the staff is friendly and caring, even when my dog had a U.T.I and peed on one of them. She was so understanding and felt bad for my dog. We take all 3 of our dogs there and any time it is an urgent condition we have been able to get in the same day. They are reasonably priced compared to other Vets and give you options on what you would like to do for your pet. Our entire extended family takes our dogs there and they have all had excellent experience's. Thank you for always getting our dogs in to be seen. Read Less

This is a great veterinary clinic. The staff is friendly and attentive, and the Doctors and Vet Techs are excellent. Dr. Michelle Smith performs acupuncture and massage therapy on our senior Dalmatian and she is responding very well. Dr. Smith is one of the few veterinary acupuncture therapists in the area, and she is very empathetic. Our dog loves her. Read Less

I took my cat to Dublin Animal Hospital, and the vet who saw her, Dr.(?) Smith, either didn't know what she was doing or she wanted to pad the bill. In order to protect her privacy, I will call my cat Missy, even though that's not her real name :-) HIPPA for cats. Missy had been dry heaving every day for about a week, doing that drama thing that cats do when they have a hairball, but without producing an actual hairball. And it only happened when our other cat approached her, so, as I told the vet, I thought the problem might be stress induced. First, Dr. Smith said it wasn't the cat's digestive tract, then said she was going to give her antibiotics for the digestive tract. When I asked the vet about this (why give someone antibiotics for something they don't have), Smith said antibiotics would be good if the cat had an upper respiratory infection, but Smith also said she didn't think Missy had an upper respiratory infection. Then she wanted me to take the cat to a specialist for a test for bronchitis that costs $1000. But the cat had no symptoms of bronchitis other than the dry heaving, and also a "sensitive" trachea, which the vet determined by slightly choking my cat. Then Smith took X-rays and said she found calcium deposits on the cat's kidneys, but she didn't want to look into that at all even though dry heaving would be a symptom of kidney issues. Another symptom would be dehydration - the vet didn't look into that at all, a simple pinch would have done it. Maybe Missy has asthma, the vet added, but wanted to test her heart. But Missy didn't have symptoms of asthma, except for the one symptom, the dry heaving, and the vet didn't listen to her lungs. Smith also wanted to give Missy steroids (side effects anyone??). I didn't do any of that stuff, and I left there crying - my poor little girl. All that time, all that stress for the cat, all that money (almost $200 for the one visit), and Missy wasn't any closer to being healthy than she would have been if I'd done nothing. So later on that day, I called back to talk to the office manager - all I wanted was an appointment with a different vet. Well, while I was on hold the manager, Pam, went and got Dr. Smith's side of the story, and came back, and without even listening to what I had to say, the manager said that Dr. Smith was great, that she "wanted to cover all the bases" (bases for, of course, a fee), and that Dr. Smith hadn't done anything wrong, and blah blah blah, just steamrolling over anything I said, ignoring my question "why give her antibiotics if there's no infection?" and I never even got to the point where I got to ask for a different doctor. So I made an appointment at a different animal hospital. Well, guess what. In one $50 visit with no weird tests, the other vet at this different office determined the problem was stress. They told me to use stress reducing pheromones in a diffuser - over the counter, no side effects. It's been over a month and the diffuser that the other vet recommended fixed the problem. Not only are Missy's dry heaves gone, but the other cat calmed down too and doesn't fight with her anymore. My little girl had been stressed out by the other cat's aggression. That's all. Missy did NOT have asthma, heart disease, bronchitis, digestive tract trouble, respiratory infection, or any of the problems that Smith of Dublin Animal Hospital wanted to treat her for. Dublin Animal Hospital would have cost me so much time and money, but worst of all, Dublin Animal Hospital would have created additional stress for my cat, which would have made her *sicker*! I'm so glad I took Missy to a different vet - she's all better now. And I just wanted to share my story, hoping that I can save some cat the pain and stress that Dublin Animal Hospital would have caused my baby girl. Read Less

I want to thank you for your excellent care of our beloved retriever, Jake - and for the way you worked to help him have an active, happy life up until his passing. Your staff's attention and concern for our family pet - and to those who love them was really apparent and so appreciated! Read Less

This was absolutely the best experience I have ever had at a vet. Our dog does horribly with new people. So being in an office full of new people was rough on him. He barked a lot. I was so overwhelmed, the office staff on the other hand were as friendly as could be. This was the second place that I took my dog today in public. I was literally almost in tears because I was so overwhelmed because of his behavior. Besides our dogs behavior I could not have had a better experience. The veterinarian we saw was amazing. As mentioned our dog does not do well with new people including the veterinarian. But, she was SO patient and understanding. She was fantastic dealing with our timid dog. She also made me feel 100% better. The cost of service was very reasonable as well! If we weren't moving overseas in the next two months this would definitely be the Vet we would get all of our services done with. PS: they were able to get us a quick appointment here after calling about 8 other clinics. I was also embarrassed that we ran late. I was expecting to be treated rudely by the staff because of being late. However, they were so understanding and friendly. Thank you to everyone at this office you turned a bad day into a way better one!Read Less

Seriously, one of the best places to take your pet. They are not expensive compared to others. They are so friendly and loving to your pet. They listen to your concerns and communicate to you as the parent (pet owner) what the cost will be, their concerns, and way of treatment with options. When my dog gets excited to come here it makes my job easier and any decision blissfully easy. Lastly, they always get my dog in. They never say no. The ladies at the front are so very nice and considerate. This truly is a family to me. Thank you. Read Less

I came in with a plan for my fearful dog I was very specific that I wanted it to be the best experience possible given the situation. Doctor Finan was an absolute nightmare. Finan agreed to my plan and then turned around and gave a vet tech permission to drag my dog down the hall while she was desperately trying to claw her way back to me. Then Finan said she "pranced" the rest of the way to the back. So either she lied or she doesn't understand basic dog body language. When I expressed how disappointed I was with the service she got defensive and when she walked out of the room we heard her call us stupid. Apparently a dogs feelings and mental health are not very important to Finan. No health issues were found but because of the stress of the evening my dog has been sick and terrified all day. Read Less

For Everyone at Dublin Animal Hospital: I want to give a heartfelt "Thank you" to Dr. Lester and the entire staff for the support you provided yesterday--the hardest day any pet owner can face. The care and compassion you showed "Jenny" was far and above any other experience I've had. Ever. Thank you again. With Deepest Gratitude, Nicholas RemyRead Less

Incredible experience at Dublin Animal Hospital. The facilities were clean, we were seen quickly and all the members of the staff we saw were fantastic. We met with Dr. Imrie and she was amazing. The time she spent with us was filled with care for myself and my dog. She was able to explain what was going on with clarity, confidence and compassion. I initially visited Dublin Animal Hospital due to the fact that my regular vet was not able to get us in for an appointment quickly (Dublin got us in quickly), but I will most definitely be switching to Dublin as our primary vet! Read Less

I had an amazing experience at Dublin Animal Hospital. The facilities were clean, we were seen quickly and all the members of the staff we saw were fantastic. We met with Dr. Imrie and she was amazing. The time she spent with us was filled with care for myself and my dog. She was able to explain what was going on with clarity, confidence and compassion. I initially visited Dublin Animal Hospital due to the fact that my regular vet was not able to get us in for an appointment quickly (Dublin got us in quickly), but I will most definitely be switching to Dublin as our primary vet! Read Less

I had come to this place to help my pet, turned out there wasn't anyway to save her.. The Dr was really respectful and explained all the options we had... She was amazing and helped me a lot more to know I was doing the right thing for my loved one.. Read Less

Overall a good vet, Dr Imrie is on point, she gave us a good vibe and provided great care for our dog during surgery. I do really like her, but my complaint, i'm not really a fan of the hidden fees or the bills that go way over the estimate. Not saying the service isn't good for the animals because it is, just not a huge fan of all the additional charges way over the estimates. Charging me $5 to throw away my dogs nail clippings after trimming them, charging $5 for waste removal for anal glands. Also one time my bill went like $200 some dollars over my estimate after they told me it could vary a few dollars here and there. They did adjust the price when i brought it up. Another complaint is the wellness exam which is not what I even wanted. It costs $53 for a wellness exam that i didn't need on top of the services I actually am going there for like shots, etc, etc. This place is a big pricey but if you have the money go for it. I am in the process of moving on to another vet with a good reputation that doesn't add all the hidden fees. It's about the overall vibe you get. Read Less

Brought my new dog in from the humane society and got yelled at my one of the secretaries because I wasn't supposed to bring him in the front doors. Felt very disrespected because no one there told me that I had to bring him in through the side door. Everyone else that works there is very kind, but that one secretary was unbelievably rude and made me feel very stupid. Going to try and make appointments when she is not there. Read Less

I have always had good experiences with Dublin Animal Hospital. They came through again for me today. My dog split his nail pretty bad at the park. My phone is broken so I couldn't call to see if they had a spot open to see him. I stopped in and even though they were busy, they found time to work him in and get him all fixed up. I'm so grateful that I found an animal hospital with so many competent, trustworthy, and caring individuals! Read Less

I'm heartbroken to leave this review. Dr. Imrie is one of the best vets I've ever had the pleasure of dealing with. Very knowledgeable and a wonderful person. However, I've had two very upsetting encounters with the office staff in the last month that have jeopardized my pet's health. Needless to say, after being accused of calling the wrong number and ordering my medication through a different vet's office ( how does that even work? I would think you'd need to be a current patient to order medication of the type he needs?), I was very, very disappointed. Thank you for all of the help you have been, Dr. Imrie!Read Less

I have a Golden that has maxed out more CC for her medical expenses than I'd like to admit. These loving hoomans at Dublin Animal Hospital are always right by my side with concern, love and patience! They even call to check up on my fuzzies! I love this place! Read Less

I have a 15 year old cat that has been very well-cared for by Dr. Roeder. We have had two scares in the last couple of years and thank goodness he is now on the correct medication. I appreciate that she discusses different treatment options based on the costs. Dakota and I thank you and your staff for such great care!Read Less

Excellent staff here at Dublin Animal Hospital.  They were recommended to me for hedgehog care.  My hedgehog was dying, and they quickly got me an appointment.  The sad part of this story is that my hedgie passed away as soon as we got into the exam room.  The vet tech was getting him a warming pad, and we realized he was gone.  Dr. Heather was absolutely heartwarming in this situation.  She confirmed my hedgie had passed, and offered to see if there were any life-giving methods she could try.  Of course, we knew our littlest family member was gone.  Dr. Heather and her tech were compassionate to us, and they helped us to decide what to do with the remains.  Nothing about losing a pet is ever a positive experience; Dublin Animal Hospital made this sad time easier on us.  At some point in the future, I know we'll have another hedgehog.  Dr. Heather did me a kindness, by explaining the general lifespan of a hedgehog, as well as what diseases the exotic breed is likely to get.  As soon as we get our next hedgie, we'll be stopping by Dublin for check-ups.  Before that, we'll be taking our chihuahuas there for care.  If, in one of life's worst moments, you can be compassionate to hurting people (it felt real, and I believe it was genuine!) you've made a customer out of me. Read Less

So happy we found this place. We scheduled our cat for a dental estimate for having a broken tooth extracted. The office staff were really friendly and considerate. The waiting room is spacious and comfortable. They have two adorable live-in cats roaming the premises; I think a clinic that has their own little furry mascots says a lot about their love for animals. My cat was really stressed from the drive but the tech and vet were very gentle with her which we appreciate so much. The vet was very well-spoken and explained everything about our cat's blood work, her diet, the intended procedure, as well as cost to us so that we felt completely comfortable. I can't say how much I appreciate how considerate they all were. Just all around awesome! Read Less

Dublin Animal Hospital is one of the very few veterinary offices that you can go to in order to have an exotic pet properly assessed and cared for. They did a fantastic job of helping my iguana recover fully after a horrible injury. They were very caring, professional, and effective. I take my rabbits there because they have the only veterinarian I could find in Colorado Springs whom is qualified to work on them (yes, rabbits are considered exotics). When my mother's cat became ill on the day before Easter and needed to be seen immediately, they took the cat on the same day regardless of the holiday weekend and how busy they already were. I have had only good experiences there! Read Less

I disagree with the other reviewer. I found this veterinarian because they are one of the few that deal with small animals. The staff has always been courteous and helpful during all of our visits. When my 10 year old daughter had to put her rat down they were really great with her. the veterinarian spent lots of time with us, explaining what would happen, giving us options, and they were very compassionate. I would recommend them. I will probably start taking my dogs there also. Read Less