Vca Northwest Animal Hospital in Colorado Springs implements a time-aware approach to animal care by aligning services with pets' adjustments to light temperature and emotional pacing earning trust from families throughout Colorado. The clinic meticulously observes entry posture sound sensitivity pacing patterns and focal behavior. In examination periods medical procedures align with the animal response cycle such that ears and teeth assessments occur during curiosity phases while abdominal checks and joint evaluations are scheduled for calm intervals. Pet owners need to report minute changes such as their pets' resting spots within the house their mealtime approaches and whether they spend increased time near doors or soft surfaces. Vca Northwest Animal Hospital provides diagnostic services along with age-specific physical examinations and preventative health screenings while offering GI stabilization and endocrine treatments as well as surgical preparation and post-operative reflection routines. Appointments can be structured as complete sessions or divided into two shorter visits based on pet temperament and caregiver availability. Medical personnel execute tasks based on pets' behavioral cues instead of checklists, adapting to their pacing and touch thresholds. Families get detailed reports that follow their pet’s daily patterns—identifying time-specific symptoms, behaviors that appear post-stimulation, and methods to monitor rebalancing. The use of text check-ins combined with pacing charts and flexible timelines ensures follow-up care remains connected to the pet's sensations rather than solely clinical benchmarks. Vca Northwest Animal Hospital delivers pet healthcare services to Colorado Springs families and those across Colorado which reflect pets' natural living patterns and daily routines.
Services
Boarding
Cold Laser
Dental
Dermatology
Euthanasia
Laboratory
Microchipping
Ophthalmology
Surgery
Ultrasound
Vaccinations
Reviews
chad smith
3 Jul 2018
REPORT
We just recently moved here from Seattle Washington to Colorado Springs I was looking for a veterinarian to get my dog his shots and did not have a veterinarian here so I was not sure where to turn to... Read More
We just recently moved here from Seattle Washington to Colorado Springs I was looking for a veterinarian to get my dog his shots and did not have a veterinarian here so I was not sure where to turn to and I took a chance and went to Northwest Animal Hospital and the place was awesome the staff were awesome the prices were way lower than I thought they were going to be and they were honest with us and told us that our dog did not need certain shots which by the way they did not have to tell us that and they could have charged us for those shots but they did not and they were honest if I could rate them 10 Stars I would so yes I do highly recommend this place they are aces in my opinion and they have my business forever. Read Less
shaun vanderpool
22 May 2018
REPORT
What an absolutely amazing, caring and understanding facility. I would recommend this vet to anyone. My dog is my child and they treated him like gold. I challenge anyone to find a better vet in the U... Read More
What an absolutely amazing, caring and understanding facility. I would recommend this vet to anyone. My dog is my child and they treated him like gold. I challenge anyone to find a better vet in the USA. Thank you to the staff. Read Less
Bill Quinn
7 May 2018
REPORT
Absolutely the worst vet office i have ever been at. I absolutely regret ever taking my puppy here. The building is not well kept, and it smells terrible. The staff is very uncaring. The vets do not k... Read More
Absolutely the worst vet office i have ever been at. I absolutely regret ever taking my puppy here. The building is not well kept, and it smells terrible. The staff is very uncaring. The vets do not know what they are doing. The whole vet office has a very unprofessional demeanor about them. I would never recommend anyone to go here. If you care about your dog or cat you should look up other vet offices, and take your business elsewhere. I truly believe it could be one of the worst vet facilities in Colorado Springs. Read Less
Mason Silver
6 Apr 2018
REPORT
The staff was friendly and treated my dog very well. They were open and honest with me about what would be the best treatment method for her and didn't try to Pedal me extra stuff I didn't need. Will ... Read More
The staff was friendly and treated my dog very well. They were open and honest with me about what would be the best treatment method for her and didn't try to Pedal me extra stuff I didn't need. Will recommend to my friends. Read Less
Irry J
23 Mar 2018
REPORT
Pricey. But the care is exceptional. I recommend investing in TruPanion pet insurance as they accept that.
Sam Brookefeld
1 Mar 2018
REPORT
There's nowhere I'd rather take my pets, although they're a little too reliant on testing for dispensation of antiparasitics, despite prophylactic treatment being practically mandatory for their healt... Read More
There's nowhere I'd rather take my pets, although they're a little too reliant on testing for dispensation of antiparasitics, despite prophylactic treatment being practically mandatory for their health and clinical signs being pretty easy to recognize. Read Less
Mallory Pridemore
7 Jan 2018
REPORT
My newly adopted cat started bleeding and I called around to every vet close to me. I called Northwest Animal Hospital and they got me in to a room 15 minutes after I called. The staff was so friendly... Read More
My newly adopted cat started bleeding and I called around to every vet close to me. I called Northwest Animal Hospital and they got me in to a room 15 minutes after I called. The staff was so friendly and understanding that I was a new pet owner. They had her tests done sent me home with some things to do. Every time I had a frantic question, I called and the front desk answered the question or they went to go grab our vet, Dr. Lisenbee. Dr Lisenbee is the friendliest vet I have ever experienced. He truly cares about his patients and the owners. Dealing with a crazy first time cat owner can be hard but this team handled it with flying colors. I would recommend this vet to any person in the area with any pet. Very affordable, kind, loving, and convenient. Read Less
Faith Heim
15 Oct 2017
REPORT
Since I was 5 years old and my parents got me my first dog, my entire family has brought our pets here. The Veternarians are always knowledgeable, friendly, and have known our pets by their names walk... Read More
Since I was 5 years old and my parents got me my first dog, my entire family has brought our pets here. The Veternarians are always knowledgeable, friendly, and have known our pets by their names walking in the door. They were there my senior year of high school when we had to put my first pup down after having her for 12 years and were willing to come to our house to put her down because they knew she didn’t do well with car rides and was very nervous coming to the Vet’s. They have provided amazing grooming services and recommendations to keep my dog happy and healthy. Read Less
Van Jan
7 Mar 2017
REPORT
Good service and opening hours, but a little pricey.
Amanda M
9 Jan 2017
REPORT
This is a great clinic, my dogs are always so happy to go! They are happy and healthy thanks to Dr Kocher's wonderful care. One of my rescues had serious health issues when I got him: while this place... Read More
This is a great clinic, my dogs are always so happy to go! They are happy and healthy thanks to Dr Kocher's wonderful care. One of my rescues had serious health issues when I got him: while this place is certainly not cheap, after one year of care and frequent visits, he is now a very happy pal. I only wish they had discounts for people who bring in more than one dog... Read Less
Kendal Sebring
31 Dec 2016
REPORT
They have taken such great care of all of our pets over the years! They treat your pets like their own!
Katie Linnell
7 Dec 2016
REPORT
We love working with everyone at Northwest Animal Hospital! They take great care of our dog between day care, boarding and vet needs. Can't recommend them enough!
Nichole Renee Bellos
20 Nov 2016
REPORT
I LOVE the grooming department. We recently switched groomers because of pricing. Not only is Northwest Animal Hospital affordable (we have a labradoodle, they're a little more than your average maint... Read More
I LOVE the grooming department. We recently switched groomers because of pricing. Not only is Northwest Animal Hospital affordable (we have a labradoodle, they're a little more than your average maintenance), but Carol did a phenomenal job with Mousse. We'll be back again and again. Read Less
Sabrina Shingshang
17 Oct 2016
REPORT
Applied online for a position there recently. Had a call from a lady there (not mentioning names) and the interviewer was not very nice. She seemed upset that I was going to school and trying to get a... Read More
Applied online for a position there recently. Had a call from a lady there (not mentioning names) and the interviewer was not very nice. She seemed upset that I was going to school and trying to get a part time job. Seemed like she asked more questions just to judge me for what I wanted to do for my life. Coming from my side, I wouldn't even dare work in a place that wasn't proffesional from the very start! No telling what the work place environment was like. The phone interviews here need to be worked on. Thanks for the opportunity and time. Read Less
Heidi Dike Kingston
8 Sep 2016
REPORT
They provide loving, thoughtful care to all our pets. We are grateful for them!
Kandias Overton
15 Aug 2016
REPORT
I have been a client since the early 90s. They have been wonderful to work with and have helped my cats live very long lives.
Vickie Doyle
29 Jul 2016
REPORT
I want to Thank Dr Jessica and Kayla and the staff at the front desk for all your Help ! My girl Sadie was in real trouble when I got her there and they took us right in and help us . Things didn't tu... Read More
I want to Thank Dr Jessica and Kayla and the staff at the front desk for all your Help ! My girl Sadie was in real trouble when I got her there and they took us right in and help us . Things didn't turn out for us but it gave us comfort know they had done everything possible and when it was time to say goodbye They stayed and gave her the Love and care she deserved . My Sadie was a pound dog and was on death row when we took her home. Needless to say she was the BEST Dog and we thought she would have more time . So to have them treat her like they did Gave us Peace and Comfort when she slip away . Thank you ! The Doyle FamilyRead Less
Kirsten Young
25 Jul 2016
REPORT
Had an emergency with our school rabbit today and after calling 10 vets, Northwest said they could see us right away. Dr. Kocher was compassionate, thorough, informative and understanding. Despite... Read More
Had an emergency with our school rabbit today and after calling 10 vets, Northwest said they could see us right away. Dr. Kocher was compassionate, thorough, informative and understanding. Despite the sadness of the situation, we left feeling that we all had made the right choice to put our bunbun down. It was a peaceful passing and I am so grateful that Northwest was able to take us immediately given the gravity of the situation. Read Less
Eric Bank
24 Jun 2016
REPORT
No more. Had taken my dog in for shots early 2016 at another vet so that he could be boarded. Ended up moving and being close to Northwest Animal Hospital, so I decided to board him there. I had the o... Read More
No more. Had taken my dog in for shots early 2016 at another vet so that he could be boarded. Ended up moving and being close to Northwest Animal Hospital, so I decided to board him there. I had the old vet fax his records to Northwest. When I called they said he needed additional shots and a fecal exam. I verified with my old vet that the flu shot and fecal exam had been done and it had. I've always suspected in my past dealings with Northwest that Northwest was good at finding new things to do to my pets in the interest of more money. And now it's been confirmed. No more. Read Less
Nora McGinthy
16 Jun 2016
REPORT
The staff is great. The vet got down on my dog's level to check him to make it most comfortable for my dog. After treating my dog they made a follow up call to check and see how the meds they prescri... Read More
The staff is great. The vet got down on my dog's level to check him to make it most comfortable for my dog. After treating my dog they made a follow up call to check and see how the meds they prescribed were working. Makes me feel that my best bud is getting the best care possible and that the staff really cares about his wellness. Read Less
Wendy Lee Valentine Taylor
23 May 2016
REPORT
This is the best facility I have ever used anywhere in the country. Every member of the staff is exceptional and my two goldens see it as their home away from home. From vet care to boarding to groo... Read More
This is the best facility I have ever used anywhere in the country. Every member of the staff is exceptional and my two goldens see it as their home away from home. From vet care to boarding to grooming this place is the best! Read Less
Mary Baldwin
4 May 2016
REPORT
Having a distressed pup is never easy, but the exceptional staff at Northwest Animal Hospital and expertise of Dr. Sudduth put me at ease. I really appreciate how the time to listen to what was going ... Read More
Having a distressed pup is never easy, but the exceptional staff at Northwest Animal Hospital and expertise of Dr. Sudduth put me at ease. I really appreciate how the time to listen to what was going on with my dog, answer questions, and put together a plan to get her feeling better. Thank you for taking great care of my best buddy! Read Less
Eric Williams
6 Apr 2016
REPORT
I've had my dog and my son's cat here on many occasions. My observations are...
1) Wait time is never more that 5 minutes. It's so unlike my regular doctor!
2) Staff is SO friendly, from reception t... Read More
I've had my dog and my son's cat here on many occasions. My observations are...
1) Wait time is never more that 5 minutes. It's so unlike my regular doctor!
2) Staff is SO friendly, from reception to tech to doctor....superb service!
3) They obviously care about my animals.
Cost is a bit steep...that is my only issue with this office. Read Less
Kaitlin Davis
2 Apr 2016
REPORT
So its been a while since I had the misfortune of dealing with NW animal hospital, and that may be for the best as I was enraged to say the least with my experience. First of all I have a Great Dane a... Read More
So its been a while since I had the misfortune of dealing with NW animal hospital, and that may be for the best as I was enraged to say the least with my experience. First of all I have a Great Dane and i know her treatment is costly for anything, the bigger the dog the more medicine needed etc. that being said however I got charged twice what I would have gotten charged at my regular vet (I asked after this horrible experience). I took Athena in and she had parvo, I was told I would get a call twice a day updating me on her condition and i did not. I in fact had to call in any time I wanted an update on my baby and was still not given an answer on her progress and they didn't allow me to visit (as my regular vet would have, they in fact encourage visitation because it raises morale) and I could never get a straight answer out of anyone. Each phone call even that day would be black and white (she's doing great and will be out tomorrow, and later that day would be told she needed three more days of hospitalization) I understand these things can fluctuate but don't say that shell be released if she wont. I eventually pulled her out of their care and gave her subcutaneous fluids at home. The only reason these people deserve one star is because they did manage to help my dog get better. But if not for that i wish i could give them nothing. If you ever need a vet check out Centennial Animal Hospital. They're my regular vet and they're amazing and very communicative. Read Less
Virginia Franklyn
18 Mar 2016
REPORT
Just the best place. They really care about our pets. My dogs were very old and rather than suggest aggressive treatments that wouldn't buy them all that much more time, Dr. Whitworth worked with u... Read More
Just the best place. They really care about our pets. My dogs were very old and rather than suggest aggressive treatments that wouldn't buy them all that much more time, Dr. Whitworth worked with us on comfort care techniques and developing a quality of life checklist. When the time came, that checklist helped us make the right decision with confidence that we were doing the right thing for our beloveds. Thank you Northwest, and thank you Dr. Whitworth. Read Less
Ellen Miller Ritt
25 Nov 2015
REPORT
The staff at NW are so kind. Our pups run to get in the door for doggy daycare. The medical care is top notch, the groomers are the best, and the ladies who run the place at the front desk are incredi... Read More
The staff at NW are so kind. Our pups run to get in the door for doggy daycare. The medical care is top notch, the groomers are the best, and the ladies who run the place at the front desk are incredibly efficient and just plain nice! Read Less
Brittany Smith
10 Nov 2015
REPORT
Everyone at NW Animal hospital is amazing. They are very compassionate and knowledgeable. Dr. Kocher guided me through every step of my cat's end of life care and so eloquently. The staff would even c... Read More
Everyone at NW Animal hospital is amazing. They are very compassionate and knowledgeable. Dr. Kocher guided me through every step of my cat's end of life care and so eloquently. The staff would even call me several times a week to check on the progress of my kitty and offered me all the help I needed during that time. Thank you! Read Less
Jessica Cox
14 Aug 2015
REPORT
First off the veterinarian was wearing a dress... How do you actually get hands on in your job with that attire as well as they laid it out as if there is only one blood work option for an animal. The... Read More
First off the veterinarian was wearing a dress... How do you actually get hands on in your job with that attire as well as they laid it out as if there is only one blood work option for an animal. They also did not explain the estimate and dont have any option other than the one they give givewirhout further discussion with the veterinarian. Very frustrating from what I had heard about them, will never ever go there again thats for sure!Read Less
Bill Hanes
2 Nov 2014
REPORT
Ever since we PCS-ed here approximately three years ago we have taken our first dog to this Veterinarian Hospital. We have total confidence in Dr. Kocher and Dr. Sudduth. When we adopted our second ... Read More
Ever since we PCS-ed here approximately three years ago we have taken our first dog to this Veterinarian Hospital. We have total confidence in Dr. Kocher and Dr. Sudduth. When we adopted our second dog from the National Mill Dog Rescue in Peyton, there was no doubt that both dogs would go to Northwest Animal Hospital. We have boarded both dogs multiple times for several days and they were always well taken care of. We drive from one end of town to the other, bypassing countless Veterinarian Clinics which would be closer, to stay with Northwest Animal Hospital. Additionally, I would like to extend a warm thank you to Jessica for being so wonderful with both dogs.
A few weeks ago one of our dogs was attacked by a larger dog and the level of care and concern by Dr. Kocher was top notch. Dr. Kocher and her team exceeded our every expectation.
JOB WELL DONE!! Thank you for being so professional and a master of your craft. Read Less
Vca Northwest Animal Hospital in Colorado Springs implements a time-aware approach to animal care by aligning services with pets' adjustments to light temperature and emotional pacing earning trust from families throughout Colorado. The clinic meticulously observes entry posture sound sensitivity pacing patterns and focal behavior. In examination periods medical procedures align with the animal response cycle such that ears and teeth assessments occur during curiosity phases while abdominal checks and joint evaluations are scheduled for calm intervals. Pet owners need to report minute changes such as their pets' resting spots within the house their mealtime approaches and whether they spend increased time near doors or soft surfaces. Vca Northwest Animal Hospital provides diagnostic services along with age-specific physical examinations and preventative health screenings while offering GI stabilization and endocrine treatments as well as surgical preparation and post-operative reflection routines. Appointments can be structured as complete sessions or divided into two shorter visits based on pet temperament and caregiver availability. Medical personnel execute tasks based on pets' behavioral cues instead of checklists, adapting to their pacing and touch thresholds. Families get detailed reports that follow their pet’s daily patterns—identifying time-specific symptoms, behaviors that appear post-stimulation, and methods to monitor rebalancing. The use of text check-ins combined with pacing charts and flexible timelines ensures follow-up care remains connected to the pet's sensations rather than solely clinical benchmarks. Vca Northwest Animal Hospital delivers pet healthcare services to Colorado Springs families and those across Colorado which reflect pets' natural living patterns and daily routines.
We just recently moved here from Seattle Washington to Colorado Springs I was looking for a veterinarian to get my dog his shots and did not have a veterinarian here so I was not sure where to turn to... Read More
We just recently moved here from Seattle Washington to Colorado Springs I was looking for a veterinarian to get my dog his shots and did not have a veterinarian here so I was not sure where to turn to and I took a chance and went to Northwest Animal Hospital and the place was awesome the staff were awesome the prices were way lower than I thought they were going to be and they were honest with us and told us that our dog did not need certain shots which by the way they did not have to tell us that and they could have charged us for those shots but they did not and they were honest if I could rate them 10 Stars I would so yes I do highly recommend this place they are aces in my opinion and they have my business forever. Read Less
shaun vanderpool
22 May 2018
REPORT
☆☆☆☆☆
REPORT
What an absolutely amazing, caring and understanding facility. I would recommend this vet to anyone. My dog is my child and they treated him like gold. I challenge anyone to find a better vet in the U... Read More
What an absolutely amazing, caring and understanding facility. I would recommend this vet to anyone. My dog is my child and they treated him like gold. I challenge anyone to find a better vet in the USA. Thank you to the staff. Read Less
Bill Quinn
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Absolutely the worst vet office i have ever been at. I absolutely regret ever taking my puppy here. The building is not well kept, and it smells terrible. The staff is very uncaring. The vets do not k... Read More
Absolutely the worst vet office i have ever been at. I absolutely regret ever taking my puppy here. The building is not well kept, and it smells terrible. The staff is very uncaring. The vets do not know what they are doing. The whole vet office has a very unprofessional demeanor about them. I would never recommend anyone to go here. If you care about your dog or cat you should look up other vet offices, and take your business elsewhere. I truly believe it could be one of the worst vet facilities in Colorado Springs. Read Less
Mason Silver
6 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The staff was friendly and treated my dog very well. They were open and honest with me about what would be the best treatment method for her and didn't try to Pedal me extra stuff I didn't need. Will ... Read More
The staff was friendly and treated my dog very well. They were open and honest with me about what would be the best treatment method for her and didn't try to Pedal me extra stuff I didn't need. Will recommend to my friends. Read Less
Irry J
23 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Pricey. But the care is exceptional. I recommend investing in TruPanion pet insurance as they accept that.
Sam Brookefeld
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
There's nowhere I'd rather take my pets, although they're a little too reliant on testing for dispensation of antiparasitics, despite prophylactic treatment being practically mandatory for their healt... Read More
There's nowhere I'd rather take my pets, although they're a little too reliant on testing for dispensation of antiparasitics, despite prophylactic treatment being practically mandatory for their health and clinical signs being pretty easy to recognize. Read Less
Mallory Pridemore
7 Jan 2018
REPORT
☆☆☆☆☆
REPORT
My newly adopted cat started bleeding and I called around to every vet close to me. I called Northwest Animal Hospital and they got me in to a room 15 minutes after I called. The staff was so friendly... Read More
My newly adopted cat started bleeding and I called around to every vet close to me. I called Northwest Animal Hospital and they got me in to a room 15 minutes after I called. The staff was so friendly and understanding that I was a new pet owner. They had her tests done sent me home with some things to do. Every time I had a frantic question, I called and the front desk answered the question or they went to go grab our vet, Dr. Lisenbee. Dr Lisenbee is the friendliest vet I have ever experienced. He truly cares about his patients and the owners. Dealing with a crazy first time cat owner can be hard but this team handled it with flying colors. I would recommend this vet to any person in the area with any pet. Very affordable, kind, loving, and convenient. Read Less
Faith Heim
15 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Since I was 5 years old and my parents got me my first dog, my entire family has brought our pets here. The Veternarians are always knowledgeable, friendly, and have known our pets by their names walk... Read More
Since I was 5 years old and my parents got me my first dog, my entire family has brought our pets here. The Veternarians are always knowledgeable, friendly, and have known our pets by their names walking in the door. They were there my senior year of high school when we had to put my first pup down after having her for 12 years and were willing to come to our house to put her down because they knew she didn’t do well with car rides and was very nervous coming to the Vet’s. They have provided amazing grooming services and recommendations to keep my dog happy and healthy. Read Less
Van Jan
7 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Good service and opening hours, but a little pricey.
Amanda M
9 Jan 2017
REPORT
☆☆☆☆☆
REPORT
This is a great clinic, my dogs are always so happy to go! They are happy and healthy thanks to Dr Kocher's wonderful care. One of my rescues had serious health issues when I got him: while this place... Read More
This is a great clinic, my dogs are always so happy to go! They are happy and healthy thanks to Dr Kocher's wonderful care. One of my rescues had serious health issues when I got him: while this place is certainly not cheap, after one year of care and frequent visits, he is now a very happy pal. I only wish they had discounts for people who bring in more than one dog... Read Less
Kendal Sebring
31 Dec 2016
REPORT
☆☆☆☆☆
REPORT
They have taken such great care of all of our pets over the years! They treat your pets like their own!
Katie Linnell
7 Dec 2016
REPORT
☆☆☆☆☆
REPORT
We love working with everyone at Northwest Animal Hospital! They take great care of our dog between day care, boarding and vet needs. Can't recommend them enough!
Nichole Renee Bellos
20 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I LOVE the grooming department. We recently switched groomers because of pricing. Not only is Northwest Animal Hospital affordable (we have a labradoodle, they're a little more than your average maint... Read More
I LOVE the grooming department. We recently switched groomers because of pricing. Not only is Northwest Animal Hospital affordable (we have a labradoodle, they're a little more than your average maintenance), but Carol did a phenomenal job with Mousse. We'll be back again and again. Read Less
Sabrina Shingshang
17 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Applied online for a position there recently. Had a call from a lady there (not mentioning names) and the interviewer was not very nice. She seemed upset that I was going to school and trying to get a... Read More
Applied online for a position there recently. Had a call from a lady there (not mentioning names) and the interviewer was not very nice. She seemed upset that I was going to school and trying to get a part time job. Seemed like she asked more questions just to judge me for what I wanted to do for my life. Coming from my side, I wouldn't even dare work in a place that wasn't proffesional from the very start! No telling what the work place environment was like. The phone interviews here need to be worked on. Thanks for the opportunity and time. Read Less
Heidi Dike Kingston
8 Sep 2016
REPORT
☆☆☆☆☆
REPORT
They provide loving, thoughtful care to all our pets. We are grateful for them!
Kandias Overton
15 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I have been a client since the early 90s. They have been wonderful to work with and have helped my cats live very long lives.
Vickie Doyle
29 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I want to Thank Dr Jessica and Kayla and the staff at the front desk for all your Help ! My girl Sadie was in real trouble when I got her there and they took us right in and help us . Things didn't tu... Read More
I want to Thank Dr Jessica and Kayla and the staff at the front desk for all your Help ! My girl Sadie was in real trouble when I got her there and they took us right in and help us . Things didn't turn out for us but it gave us comfort know they had done everything possible and when it was time to say goodbye They stayed and gave her the Love and care she deserved . My Sadie was a pound dog and was on death row when we took her home. Needless to say she was the BEST Dog and we thought she would have more time . So to have them treat her like they did Gave us Peace and Comfort when she slip away . Thank you ! The Doyle FamilyRead Less
Kirsten Young
25 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Had an emergency with our school rabbit today and after calling 10 vets, Northwest said they could see us right away. Dr. Kocher was compassionate, thorough, informative and understanding. Despite... Read More
Had an emergency with our school rabbit today and after calling 10 vets, Northwest said they could see us right away. Dr. Kocher was compassionate, thorough, informative and understanding. Despite the sadness of the situation, we left feeling that we all had made the right choice to put our bunbun down. It was a peaceful passing and I am so grateful that Northwest was able to take us immediately given the gravity of the situation. Read Less
Eric Bank
24 Jun 2016
REPORT
☆☆☆☆☆
REPORT
No more. Had taken my dog in for shots early 2016 at another vet so that he could be boarded. Ended up moving and being close to Northwest Animal Hospital, so I decided to board him there. I had the o... Read More
No more. Had taken my dog in for shots early 2016 at another vet so that he could be boarded. Ended up moving and being close to Northwest Animal Hospital, so I decided to board him there. I had the old vet fax his records to Northwest. When I called they said he needed additional shots and a fecal exam. I verified with my old vet that the flu shot and fecal exam had been done and it had. I've always suspected in my past dealings with Northwest that Northwest was good at finding new things to do to my pets in the interest of more money. And now it's been confirmed. No more. Read Less
Nora McGinthy
16 Jun 2016
REPORT
☆☆☆☆☆
REPORT
The staff is great. The vet got down on my dog's level to check him to make it most comfortable for my dog. After treating my dog they made a follow up call to check and see how the meds they prescri... Read More
The staff is great. The vet got down on my dog's level to check him to make it most comfortable for my dog. After treating my dog they made a follow up call to check and see how the meds they prescribed were working. Makes me feel that my best bud is getting the best care possible and that the staff really cares about his wellness. Read Less
Wendy Lee Valentine Taylor
23 May 2016
REPORT
☆☆☆☆☆
REPORT
This is the best facility I have ever used anywhere in the country. Every member of the staff is exceptional and my two goldens see it as their home away from home. From vet care to boarding to groo... Read More
This is the best facility I have ever used anywhere in the country. Every member of the staff is exceptional and my two goldens see it as their home away from home. From vet care to boarding to grooming this place is the best! Read Less
Mary Baldwin
4 May 2016
REPORT
☆☆☆☆☆
REPORT
Having a distressed pup is never easy, but the exceptional staff at Northwest Animal Hospital and expertise of Dr. Sudduth put me at ease. I really appreciate how the time to listen to what was going ... Read More
Having a distressed pup is never easy, but the exceptional staff at Northwest Animal Hospital and expertise of Dr. Sudduth put me at ease. I really appreciate how the time to listen to what was going on with my dog, answer questions, and put together a plan to get her feeling better. Thank you for taking great care of my best buddy! Read Less
Eric Williams
6 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I've had my dog and my son's cat here on many occasions. My observations are...
1) Wait time is never more that 5 minutes. It's so unlike my regular doctor!
2) Staff is SO friendly, from reception t... Read More
I've had my dog and my son's cat here on many occasions. My observations are...
1) Wait time is never more that 5 minutes. It's so unlike my regular doctor!
2) Staff is SO friendly, from reception to tech to doctor....superb service!
3) They obviously care about my animals.
Cost is a bit steep...that is my only issue with this office. Read Less
Kaitlin Davis
2 Apr 2016
REPORT
☆☆☆☆☆
REPORT
So its been a while since I had the misfortune of dealing with NW animal hospital, and that may be for the best as I was enraged to say the least with my experience. First of all I have a Great Dane a... Read More
So its been a while since I had the misfortune of dealing with NW animal hospital, and that may be for the best as I was enraged to say the least with my experience. First of all I have a Great Dane and i know her treatment is costly for anything, the bigger the dog the more medicine needed etc. that being said however I got charged twice what I would have gotten charged at my regular vet (I asked after this horrible experience). I took Athena in and she had parvo, I was told I would get a call twice a day updating me on her condition and i did not. I in fact had to call in any time I wanted an update on my baby and was still not given an answer on her progress and they didn't allow me to visit (as my regular vet would have, they in fact encourage visitation because it raises morale) and I could never get a straight answer out of anyone. Each phone call even that day would be black and white (she's doing great and will be out tomorrow, and later that day would be told she needed three more days of hospitalization) I understand these things can fluctuate but don't say that shell be released if she wont. I eventually pulled her out of their care and gave her subcutaneous fluids at home. The only reason these people deserve one star is because they did manage to help my dog get better. But if not for that i wish i could give them nothing. If you ever need a vet check out Centennial Animal Hospital. They're my regular vet and they're amazing and very communicative. Read Less
Virginia Franklyn
18 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Just the best place. They really care about our pets. My dogs were very old and rather than suggest aggressive treatments that wouldn't buy them all that much more time, Dr. Whitworth worked with u... Read More
Just the best place. They really care about our pets. My dogs were very old and rather than suggest aggressive treatments that wouldn't buy them all that much more time, Dr. Whitworth worked with us on comfort care techniques and developing a quality of life checklist. When the time came, that checklist helped us make the right decision with confidence that we were doing the right thing for our beloveds. Thank you Northwest, and thank you Dr. Whitworth. Read Less
Ellen Miller Ritt
25 Nov 2015
REPORT
☆☆☆☆☆
REPORT
The staff at NW are so kind. Our pups run to get in the door for doggy daycare. The medical care is top notch, the groomers are the best, and the ladies who run the place at the front desk are incredi... Read More
The staff at NW are so kind. Our pups run to get in the door for doggy daycare. The medical care is top notch, the groomers are the best, and the ladies who run the place at the front desk are incredibly efficient and just plain nice! Read Less
Brittany Smith
10 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Everyone at NW Animal hospital is amazing. They are very compassionate and knowledgeable. Dr. Kocher guided me through every step of my cat's end of life care and so eloquently. The staff would even c... Read More
Everyone at NW Animal hospital is amazing. They are very compassionate and knowledgeable. Dr. Kocher guided me through every step of my cat's end of life care and so eloquently. The staff would even call me several times a week to check on the progress of my kitty and offered me all the help I needed during that time. Thank you! Read Less
Jessica Cox
14 Aug 2015
REPORT
☆☆☆☆☆
REPORT
First off the veterinarian was wearing a dress... How do you actually get hands on in your job with that attire as well as they laid it out as if there is only one blood work option for an animal. The... Read More
First off the veterinarian was wearing a dress... How do you actually get hands on in your job with that attire as well as they laid it out as if there is only one blood work option for an animal. They also did not explain the estimate and dont have any option other than the one they give givewirhout further discussion with the veterinarian. Very frustrating from what I had heard about them, will never ever go there again thats for sure!Read Less
Bill Hanes
2 Nov 2014
REPORT
☆☆☆☆☆
REPORT
Ever since we PCS-ed here approximately three years ago we have taken our first dog to this Veterinarian Hospital. We have total confidence in Dr. Kocher and Dr. Sudduth. When we adopted our second ... Read More
Ever since we PCS-ed here approximately three years ago we have taken our first dog to this Veterinarian Hospital. We have total confidence in Dr. Kocher and Dr. Sudduth. When we adopted our second dog from the National Mill Dog Rescue in Peyton, there was no doubt that both dogs would go to Northwest Animal Hospital. We have boarded both dogs multiple times for several days and they were always well taken care of. We drive from one end of town to the other, bypassing countless Veterinarian Clinics which would be closer, to stay with Northwest Animal Hospital. Additionally, I would like to extend a warm thank you to Jessica for being so wonderful with both dogs.
A few weeks ago one of our dogs was attacked by a larger dog and the level of care and concern by Dr. Kocher was top notch. Dr. Kocher and her team exceeded our every expectation.
JOB WELL DONE!! Thank you for being so professional and a master of your craft. Read Less