Dr James is an extremely empathetic, caring, and very knowledgable doctor. when our weiner dog had small cell lymphoma he and his staff offered us outstanding and over the top service. i highly recommend Aspen Commons to everyone. Read Less

I fell on hardship when my dog ate a hamburger wrapper, the caring/amazing staff worked with me and my dog! They took great care of both of us. The vet and the techs took their time to make my fearful dog comfortable. My dog never likes vets and always shakes and cowers from other veterinarians, but at aspen commons she jumped up and gave the vet kisses! The Dr. is very knowledgeable and passionate about animal medicine and it shows! Such a compassionate and amazing team! When I graduate Bel Rea, I hope to work worth such Amazing, caring, and talented individuals! I love the fear free tactics they use, it is beyond compare to anywhere my dog and I have been! This was a truly refreshing vet visit in a very stressful time for me and my pup! Thank you so much Aspen Commons! You are amazing people! :) -Katie King Read Less

I just moved here and needed a vet after discovering an opened womb on my little yorkie. They saw us immediately and the doctor was very knowledgeable and answered all of our questions. I didn't feel rushed and he gave us advice on how to deal with our other dogs. Will be going back for my other dogs yearly exams. Read Less

Dr. James has been our family vet for 8+ years now. Our dogs love him, and he loves them back. Staff is nice too, prices are pretty typical. It is a small and older office, but I think I prefer that to the new modern places where they have dozens of vets and you never establish a connection. Read Less

I picked up my dog this morning from her xmas stay at our trusted kennel for the past 5 years and was quite upset to see that she had been having an outbreak of sorts causing her to scratch into her skin, clearly something was wrong... ACAH was recommended by one of my close friends who i trust and sure enough they were able to help us and within just a few hours my pup was feeling better and on the mend from and allergic reaction she seemed to have. I also found out that other vets had been really overcharging me for some services by absurd amounts... These folks have earned my trust and our business as long as we are in Denver! 6 stars! Read Less

I called to find out how much it would cost for a blood test for my cat to see if she has diabetes. Wes answered the phone and told me he could not give me a price, it depends on what Dr James wants to do. I was confused as a blood test for diabetes should be pretty straight forward. He was not willing to offer any solutions or alternatives such as talking to the doctor when he was finished with surgery. I pointed this out to Wes and he said, oh I guess I could do that but you'll have to come in anyway. I said, "so basically you want me to come in and pay a vet fee to be told the blood work will be thousands which I couldn't afford anyway." He said I told you we can't quote you a price over the phone. Am I buying a car or trying to care for my cat? Needless to say when I told Wes it sounded like he really didn't care and maybe I needed to find another vet, he said ok and hung up! This is unacceptable service Read Less

I had to take my kitty, Lily, to the vet and came across Aspen Commons. It's a very welcoming and compassionate place. I can't express how great Dr. James is . So gentle and caring with my Lily. She lived for a little longer because I took her to Dr. James but her kidneys just couldn't do it anymore and I had to put her to sleep. She was dying and it's something that had to be done. I have never had to make that decision before to put something I loved so much to sleep, but he helped me understand I was doing the right thing because she was in pain. He mailed us a personal letter in grievance of losing our sweet Lily. It was so touching and having him take the time to write a letter to us and say a little something about Lily. He's a wonderful person and would recommend him to everyone. Read Less

We've taken our dogs to Aspen commons four years they get great care we get the right advice to take care of them our last dog lived over 14 years because of the doctor the dog had a long and happy life and I know the dog I have now will do the same thanks Aspen commons. Read Less

We've been bringing our two dogs here ever since we've moved to the area over a year ago. The vet is great and the service staff is very polite and accommodating. The price is relatively cheap compared to other provides, especially Banfield, but the service is far and away much better. Read Less

I have been so impressed with the quality of care that I have experienced at Aspen Commons. Owning pets of various shapes and sizes for nearly fifteen years, I have seen my fair share of veterinarians over time, some irresponsible, some mediocre, and some quite good. Aspen Commons showed me that sometimes veterinarians can be phenomenal. I showed up very late to my first appointment, an exam for a couple of eight-week old kittens who I had received from my friends' shed, filthy and ill-kempt. The products of a intact, unvaccinated queen in a community overrun by feral cats, the kittens already suffered from diarrhea and upper respiratory issues. Despite my tardiness, Dr. James and his staff took an hour and a half to fawn over my kittens, assure me that they would come out healthy, and vaccinate them. My feral kittens hissed plenty, but everyone in the office still cuddled and played with them without regard to the puncture wounds and scratches that their claws surely inflicted. At the end of our visit, Dr. James treated the exam like a shelter exam, only charging me for the vaccines and sending me with well-pet forms, outlining their physical condition in detail. A couple of weeks later I took one of the kittens in again when the cold that Dr. James asked me to keep an eye on began to worsen. After a full physical, Dr. James pressed a slide to Percy's nose, looked at it under a microscope, determined the presence of white-cells, gave me an antibiotic, and demonstrated exactly how to administer it without patronization. Percy quickly recovered. Yesterday, my brother and I took his geriatric beagle to Aspen Commons in the hopes that we could make him comfortable before his passing tomorrow. His quality of life has deteriorated to the point where we need to say goodbye. Not only did Dr. James prescribe pain medication, he and his vet tech, Paul, examined him thoroughly, taking the time to assess his physical condition overall. When Little Arrow had an accidental BM on the table, Paul tracked down baby wipes and cleaned him up without a word. Dr. James personally gave us ointment to soothe Little Arrow's ear infection for his last few days, saying that he hated to put money into a situation like ours. When I asked for a referral for an in-home euthanasia service, Dr. James volunteered to personally come to our house after Aspen Commons closes on Saturday. I am confident our Little Arrow will pass in peace. I am so thankful that Aspen Commons has taken such good care of all of our animals in the month and a half that I have depended on them. My only regret is that they won't be around for the rest of my animal loving years. Read Less

I have been so impressed with the quality of care that I have experienced at Aspen Commons. Owning pets of various shapes and sizes for nearly fifteen years, I have seen my fair share of veterinarians over time, some irresponsible, some mediocre, and some quite good. Aspen Commons showed me that sometimes veterinarians can be phenomenal. I showed up very late to my first appointment, an exam for a couple of eight-week old kittens who I had received from my friends' shed, filthy and ill-kempt. The products of a intact, unvaccinated queen in a community overrun by feral cats, the kittens already suffered from diarrhea and upper respiratory issues. Despite my tardiness, Dr. James and his staff took an hour and a half to fawn over my kittens, assure me that they would come out healthy, and vaccinate them. My feral kittens hissed plenty, but everyone in the office still cuddled and played with them without regard to the puncture wounds and scratches that their claws surely inflicted. At the end of our visit, Dr. James treated the exam like a shelter exam, only charging me for the vaccines and sending me with well-pet forms, outlining their physical condition in detail. A couple of weeks later I took one of the kittens in again when the cold that Dr. James asked me to keep an eye on began to worsen. After a full physical, Dr. James pressed a slide to Percy's nose, looked at it under a microscope, determined the presence of white-cells, gave me an antibiotic, and demonstrated exactly how to administer it without patronization. Percy quickly recovered. Yesterday, my brother and I took his geriatric beagle to Aspen Commons in the hopes that we could make him comfortable before his passing tomorrow. His quality of life has deteriorated to the point where we need to say goodbye. Not only did Dr. James prescribe pain medication, he and his vet tech, Paul, examined him thoroughly, taking the time to assess his physical condition overall. When Little Arrow had an accidental BM on the table, Paul tracked down baby wipes and cleaned him up without a word. Dr. James personally gave us ointment to soothe Little Arrow's ear infection for his last few days, saying that he hated to put money into a situation like ours. When I asked for a referral for an in-home euthanasia service, Dr. James volunteered to personally come to our house after Aspen Commons closes on Saturday. I am confident our Little Arrow will pass in peace. I am so thankful that Aspen Commons has taken such good care of all of our animals in the month and a half that I have depended on them. My only regret is that they won't be around for the rest of my animal loving years. Read Less

Withholding medicine, these people have NO compassion, no mercy. I have been going to this vet for over a year. My cat has hyperthyroidism and needs her prescription for Methimazole refilled. Aspen Commons Animal Hospital said I have to make an appointment to get the prescription refilled. I explained that we could not afford to make an appointment right now, we simply do not have the money right now. The people at Aspen Commons Animal Hospital did not care. I explained that we can barely afford the medicine, they do not care. I explained my cat will die without it, they do not care. I asked them for mercy, Aspen Commons Animal Hospital refused to help. Read Less

Withholding medicine, these people have NO compassion, no mercy. I have been going to this vet for over a year.  My cat has hyperthyroidism and needs her prescription for Methimazole refilled.  Aspen Commons Animal Hospital said I have to make an appointment to get the prescription refilled.  I explained that we could not afford to make an appointment right now, we simply do not have the money right now.  The people at Aspen Commons Animal Hospital did not care.I explained that we can barely afford the medicine, they do not care.  I explained my cat will die without it, they do not care.  I asked them for mercy, Aspen Commons Animal Hospital Refused to help. Read Less

Dr. James was great with my doggie and I feel like I've finally found a Primary care Vet for her. I had to come here a couple of times, one because she wasn't eating and they got me in asap, reasonably priced. I then decided to come back for some dental work, any pet owner knows dental work can get up there, but I priced them with the cheaper Vet and it was very comparable plus you'll be actually seen by Doctor James, not  just his tech. From beginning to end this vet is the place to go, quality and affordable care by a great staff and Doctor. Read Less

I had my cat's immunizations done here since it was close and it was pretty cheap. The animals there seemed very happy. From a person who has work experience at a vet a few years back, no not this place, I recommend this place for the care of your pets.Read Less

This place is awesome! My girlfriend and I had just gotten a new puppy and when we came in (very late in the day I might add) Dr Bigbee and her assistant spent as much time as needed answering all of our questions and playing with the puppy. They also treated him very well when we kenneled him for a couple days there and when we were on our way out of town, took our cat in for an emergency and got us in and out with no problems. The staff and Drs all all very kind and friendly and remember your pets names! Read Less

A couple of weeks ago I had an emergency situation with my dog Widget. Our vet couldn't see her, so we took a chance and showed up at Aspen Commons at 5 pm on Friday. Dr. Bigbee was just walking out the door, but stayed just to take care of her. She was very kind and thorough. Throughout the visit, the entire staff was friendly and cheerful. Widget was given the medication she needed so she didn't have to suffer over the weekend or endure an ER visit. I would've paid 3 times what they charged me, but their fees were very reasonable. Two weeks later, on our follow up visit, we found them just as welcoming and thorough. Dr. Bigbee took her time with us and gave me tons of great information. The fees were, again, very reasonable. I can't recommend them highly enough, and will never take my pets anywhere else. What a great find! Read Less

I have gone here for many years and Dr James is the best of the best. His long years of experience have served my pets well. Once, when he was out of town, I took my dog to a very famous, very expensive emergency clinic near by. I was taken care of by "intern" who flippantly quipped, "Oh, your dog has congenital heart failure. I give her 2 weeks or 2 months to live." Dr James' Clinic called the next day as a follow up, but I thought my dog was a goner. So, I didn't go went back because the very famous clinic told me there was nothing that could be done for my dog. However, a month later, I rushed to Aspen Commons expecting it was the end for my dog. Her breathing was labored and I felt sure that we would be putting her to sleep.Dr James looked at her and said," I am not ready to throw in the towel. Let's dry her lungs out and see what happens." Through his wonderful care she lived a full and happy two more years, not the two weeks/ months the very famous clinic had given her.My mother's dog also suffers from heart failure and with this care is living a happy, active life. Read Less

I tried to delete a prior review but was unable to do so because my old email address was compromised. Shortly after publishing my initial review (Barbara M - 2/23/2010) I lost a beloved pet and later learned that his death was partially caused, or at least hastened, by the poor care he received at Aspen Commons. Dr. James used to be a good vet, but something has gone very wrong and I would no longer recommend this clinic to my worst enemy. Take your pets elsewhere if you love them. This is a very sad situation. Read Less