49 Reviews

University Hills Animal Hospital

Denver, Colorado
General Info
General Practice * Emergency 'til midnight * Exotics * Specialty
Reviews
Megan Mormile
11 Jul 2018
REPORT
Every experience I have with Vida has been a great one. They are extremely efficient with their time and I have never been held up or rushed through my appointment. The prices are fair, booking online... Read More
Every experience I have with Vida has been a great one. They are extremely efficient with their time and I have never been held up or rushed through my appointment. The prices are fair, booking online is easy, and they truly make myself and my dog feel cared about. Their after-hours have been extremely convenient for concerns and the staff is incredibly sweet and knowledgeable. Thank you Vida! Read Less
Nicholas Bruer
3 Jul 2018
REPORT
This is the vet to choose, full stop; every staff member was fantastic. We have a highly neurotic, high-anxiety Dane mix with a myriad of GI issues and sensitivities, so any get trip is a massive orde... Read More
This is the vet to choose, full stop; every staff member was fantastic. We have a highly neurotic, high-anxiety Dane mix with a myriad of GI issues and sensitivities, so any get trip is a massive ordeal. The very first person at check in got right down on the floor to the dog's level and let him sniff and take some of the fear away. They weren't pushy or tried to hurry him, just very sweet and reassuring the whole time. Once we were in the exam room out was more of the same, the tech and doc both got on the floor with him, took plenty of time to let him get comfortable. For him, it was by far and away the best (least worst?) trip! For us, the staff took time to explain and talk through what to expect from the staff and exam. The tech and doc taught us a couple tricks to keep the dog calm and manage his anxiety along with their exam findings. TL:DR Take your pet here. Period. Read Less
Allison Harper
18 Jun 2018
REPORT
We've been going to Vida for the 3.5 years we've had our dog, and they've always been great, but this weekend they proved to be absolutely incredible. Our sweet pup had a couple health scares and was ... Read More
We've been going to Vida for the 3.5 years we've had our dog, and they've always been great, but this weekend they proved to be absolutely incredible. Our sweet pup had a couple health scares and was brought in multiple times in 3 days, which meant we saw a lot of different doctors and techs. Every single person was calm and kind in our moments of worry and sadness. We feel confident that Winston received the best care and will continue going here for any and all routine and/or emergencies! Read Less
Amy Cordova
16 Jun 2018
REPORT
Always the best care for my babies!!! I love this clinic and refer friends here constantly!! My peers are like family and not just dollar signs and being a vet tech myself that is definitely refreshin... Read More
Always the best care for my babies!!! I love this clinic and refer friends here constantly!! My peers are like family and not just dollar signs and being a vet tech myself that is definitely refreshing and mashed me feel safe having my babies there for care!!! Read Less
Carol Cisneros
6 Jun 2018
REPORT
I was recommended to this vet from the shelter. I was able to make an appointment quickly, my wait time was short, all my questions were answered and I received a follow-up call to see how things were... Read More
I was recommended to this vet from the shelter. I was able to make an appointment quickly, my wait time was short, all my questions were answered and I received a follow-up call to see how things were going. I will definitely be back for rotund care of my new family member! Read Less
Christine Savoie
29 May 2018
REPORT
I first went to Vida when my beloved dog had a stroke one night. Even though it was horrible and I had to have the dog euthanized, they were so great. They treated us with absolute respect. His nam... Read More
I first went to Vida when my beloved dog had a stroke one night. Even though it was horrible and I had to have the dog euthanized, they were so great. They treated us with absolute respect. His name was Dobby, from Harry Potter, and I was so touched to see them write, "a free elf" on the back of his paw prints. My son gets care for his pet rats through them and they are fantastic. I have now switched all of my vet care to Vida. Great staff and gets. Read Less
Erin Nelson
22 May 2018
REPORT
This clinic is awesome! I took my sick bearded dragon here to emergency care on a Sunday and they took great care of us. They were obviously very invested in the health of my pet and they had really r... Read More
This clinic is awesome! I took my sick bearded dragon here to emergency care on a Sunday and they took great care of us. They were obviously very invested in the health of my pet and they had really reasonable prices, especially for exotic care. I will definitely use this vet again. Read Less
Larry Corbisier
4 May 2018
REPORT
Simply the best! Expertly handled very complex surgical procedure. Post-op complications were immediately addressed. Staff communication assured excellent continuity of care.
Cheyenne Perkins
16 Apr 2018
REPORT
I have 6 different reptiles and a 85 lb. purebred American Bulldog and a cat and Dr. Katy Levon (pretty sure) is by far the best doctor I've ever felt with. She handles anything we need no problem and... Read More
I have 6 different reptiles and a 85 lb. purebred American Bulldog and a cat and Dr. Katy Levon (pretty sure) is by far the best doctor I've ever felt with. She handles anything we need no problem and I couldn't be more impressed!!! And they understand that your pets are your family but that sometimes the bank isn't as forgiving as others and they make it work. So so so impressed! Highly recommend Dr. Levon. Read Less
Marisa Tauriello
15 Apr 2018
REPORT
We love you guys. You actually gave us answers for once. Any other vet just took the easy way out...and injected my car with antibiotics. I seriously can't thank you guys more. This is the best vet I'... Read More
We love you guys. You actually gave us answers for once. Any other vet just took the easy way out...and injected my car with antibiotics. I seriously can't thank you guys more. This is the best vet I've ever been to Read Less
Lauren Rickel
4 Apr 2018
REPORT
This place has started charging extra for a fecal exam with their wellness exams. When I called to question this the woman, Susan, was incredibly rude to me and told me this has always been the policy... Read More
This place has started charging extra for a fecal exam with their wellness exams. When I called to question this the woman, Susan, was incredibly rude to me and told me this has always been the policy - this is a charge I confirmed has never appeared on any of our bills. Susan was so awful that I don't feel comfortable calling back. It is not worth the $64. I've been bringing all my animals here for 5+ years. I will no longer be bringing my pets here. The vets here really are amazing and we're sad to have to leave. However, it is not worth being treated so terribly. Read Less
John Thrasher
10 Mar 2018
REPORT
Unfortunately, my first visit with Vida Veterinary was to learn that my kitty Izzy had Lymphoma. The staff was so helpful and supportive. I ended up having to put her to sleep which was very difficu... Read More
Unfortunately, my first visit with Vida Veterinary was to learn that my kitty Izzy had Lymphoma. The staff was so helpful and supportive. I ended up having to put her to sleep which was very difficult for me. I really appreciate everything that Vida did for me and for my Izzy. I am so glad that I chose to bring her there. I would highly recommend the vet and their staff. Read Less
Luciana Nemes
16 Feb 2018
REPORT
It used to be a good vet hospital. We had a great experience with Dr. Keller awhile ago. She was very caring and knowledgeable. The staff was nice too. But after she left, it wasn't the same anymore. ... Read More
It used to be a good vet hospital. We had a great experience with Dr. Keller awhile ago. She was very caring and knowledgeable. The staff was nice too. But after she left, it wasn't the same anymore. The staff and vets changed. If you have an exotic animal DO NOT bring it here. It's likely that it will die like ours did. They don't have a specialist (unless they hired a new one recently) and are afraid to try anything that would save your pet if it's an emergency. They seem to be more money oriented now too, unfortunately. Read Less
Joe O.
14 Jan 2018
REPORT
My Quaker needed to be seen by a avian dvm. tHE ONE THAT USED TO BE THERE WAS GOOD. she is no longer there and they have no avian doctor.The doctor listed on several websites is Dr Krista Keller sh... Read More
My Quaker needed to be seen by a avian dvm. tHE ONE THAT USED TO BE THERE WAS GOOD. she is no longer there and they have no avian doctor.The doctor listed on several websites is Dr Krista Keller she is a avain dr. she is no longer there and they do not tell you that when you bring your bird in. It would be my advice to stay away from these people as they are expensive and I would recommend thea where you take your bird that you stay with it at all times and stay away from this place especially if you have a bird or other exotic animal. Read Less
Lorren B.
13 Aug 2017
REPORT
Absolutely the most wonderful Hosptial and vets. We took our little dachshund there since our vet is closed on Saturday and we were in a bit of a panic but they were so helpful, kind, knowledgeable an... Read More
Absolutely the most wonderful Hosptial and vets. We took our little dachshund there since our vet is closed on Saturday and we were in a bit of a panic but they were so helpful, kind, knowledgeable and efficient. I would highly recommend this vet they are all wonderful as they follow up, and really CARE! Read Less
Debbie W.
9 Jul 2017
REPORT
NO STAR RATING **** Dr. Keller is no longer with this practice - just notified 10 minutes before a critical appointment for a bunny tooth trim. My bunny was under treatment for pneumonia, was taking a... Read More
NO STAR RATING **** Dr. Keller is no longer with this practice - just notified 10 minutes before a critical appointment for a bunny tooth trim. My bunny was under treatment for pneumonia, was taking antibiotics for two months, had a question via email to Dr. Keller and got no response. She is a good vet, I hope she is doing well but she didn't notify she was leaving the practice and the practice didn't notify her patients. This is an exotic pet that requires special needs to prevent illness and it is such bad business to not keep in touch with the pet owners. I now have to search for a new vet a.s.a.p. to prevent my bunny from getting ill. Read Less
Katie N.
28 Jun 2017
REPORT
Your review helps others learn about great local businesses.I've been going to Vida since 2012. My girls got into a fight and my puppies got injured. They got me into the office immediately, Were very... Read More
Your review helps others learn about great local businesses.I've been going to Vida since 2012. My girls got into a fight and my puppies got injured. They got me into the office immediately, Were very thorough and didn't kill me on the cost. They have always called to make sure that my kids are still ding ok. Now that same puppy is the mother of 3 beautiful pits and guess what? All of them are extremely excited to go to the vet, yea I said that. Everyone knows them by name and they all make sure no matter which one of my clan of 5 comes in! They gave my a third granddaughter during an emergence c-section on my daughter and made sure my daughter came home to me! I will never go anywhere else! Thank you Vida and all you guys do for me and my family! Read Less
Mickey F.
12 Jun 2017
REPORT
I LOVE this clinic! I've had a few bunny-related emergencies and they have always been so knowledgeable and caring. They did a great job last time of keeping me calm when my bunny stopped eating and s... Read More
I LOVE this clinic! I've had a few bunny-related emergencies and they have always been so knowledgeable and caring. They did a great job last time of keeping me calm when my bunny stopped eating and showed me how to syringe feed the little guy. Just honestly grateful that they treat my bunnies like real pets! Read Less
OfRightWay
25 May 2017
REPORT
As a first time hedgehog owner, finding a vet was a little tricky; but I am so happy that I found Dr. Keller. She was incredibly sweet and very knowledgable- not to mention thorough. She is definitely... Read More
As a first time hedgehog owner, finding a vet was a little tricky; but I am so happy that I found Dr. Keller. She was incredibly sweet and very knowledgable- not to mention thorough. She is definitely my go to vet for exotic animals. As far as everything else goes, the building felt clean and welcoming, and the rest of the staff that I interacted with (reception and Dr. Keller's assistant) were all incredibly friendly and willing to help in any way they could. They made making, and even rescheduling, my appointment very easy and convienent. Overall it was a great experience, and I'm happy to know that my little guy is in good care. Read Less
Debbie D.
15 May 2017
REPORT
Caring vets, easy to get a same-day appointment, have emergency services if you need them. Everything is very clean, nice facilities. Plus they check you out in the exam room so you don't have to go i... Read More
Caring vets, easy to get a same-day appointment, have emergency services if you need them. Everything is very clean, nice facilities. Plus they check you out in the exam room so you don't have to go into the lobby and juggle dogs and payment. Highly recommended. Read Less
Ken Young
14 May 2017
REPORT
The staff is amazing and very kind. Our vet visits haven't always been for good reasons. The vets here are very compassionate. Definitely a lifetime customer.
Lorri Phipps
11 May 2017
REPORT
Dr. Keller is first and foremost the most kind and compassionate vet I have encountered. Her passion for her profession is palpable. She is probably the most intelligent woman I have met which transl... Read More
Dr. Keller is first and foremost the most kind and compassionate vet I have encountered. Her passion for her profession is palpable. She is probably the most intelligent woman I have met which translates to her excellent, evidence-based approach to veterinary medicine. More than anything, she treats me and my furry family members with love, as if we were part of her family. Thank you, Dr. Keller (and also to your wonderful staff), for helping me say good bye to my beloved bunny in the most peaceful and respectful way possible. Read Less
MC C.
7 May 2017
REPORT
Huge thanks to Dr. Keller, Nicole, and the front end staff. I had called a couple other clinics and Vida was the first that seemed sincere about my pet's health, accommodating Ivy quickly - linnie par... Read More
Huge thanks to Dr. Keller, Nicole, and the front end staff. I had called a couple other clinics and Vida was the first that seemed sincere about my pet's health, accommodating Ivy quickly - linnie parakeet with in-bound egg. Everyone was pleasant, knowledgeable, and valued my pet's health. I look forward to implementing the changes recommended in the handouts and meeting with Dr. Keller as a family. Much appreciation,Monica, Ivy, & Family Read Less
Roberto Perez
6 Apr 2017
REPORT
Our pets where woofing in excitement with the service they received! They cant wait for their next vaccine appointment. We also feel very satisfied with the professionalism of the staff, the great loc... Read More
Our pets where woofing in excitement with the service they received! They cant wait for their next vaccine appointment. We also feel very satisfied with the professionalism of the staff, the great location and overall quality from Vida Veterinary. We greatly recommend this place!! Read Less
Sara Pettit
5 Apr 2017
REPORT
We have taken all our animals to University Hills Animal Hospital, now VIDA Veterinary Care, for more almost 3 decades. I now live out of town, but when visiting with my new puppy who started having s... Read More
We have taken all our animals to University Hills Animal Hospital, now VIDA Veterinary Care, for more almost 3 decades. I now live out of town, but when visiting with my new puppy who started having symptoms of a UTI, I brought him in to the newer facility located just up the street from the old. I am so glad this great vet has a wonderful new building to go with it. The techs are super knowledgeable and helpful, and the doctor we saw was fabulous. They were very thorough in explanation as well as procedures and treatment. Read Less
Nancie H.
20 Mar 2017
REPORT
Switched from Smoky Hill Animal, who were nothing but amazing. Vida is clean, friendly, hospitable and would recommend for anyone!
Mary Groome
1 Mar 2017
REPORT
I love that Vida Veterinary Care is within walking distance from my home and that it is a nice facility with friendly and professional staff. However, on my first visit, I felt like the vet upsold me... Read More
I love that Vida Veterinary Care is within walking distance from my home and that it is a nice facility with friendly and professional staff. However, on my first visit, I felt like the vet upsold me on a product I"m not sure my dog needed. Thus, I waited until an injury occurred for my second visit, and again felt like the vet was acting in a very aggressive manner for the nature of the injury. I was brave and explained to her my former experience, and she respectfully heard me out and expressed regret that I felt that way. She accepted my decision to pursue a less aggressive (and less expensive) approach and in subsequent visits even helped me find a less expensive prescription for my dog, which definitely helped me build trust in her and in the clinic. Maybe this is a symptom of city vets, but I do appreciate that the vet responded to my concerns. I'll be back and willing to advocate for what I think is best for my dog and I. Read Less
Colleen Schaffer
1 Mar 2017
REPORT
Everyone was so nice from the minute we walked in the door to the minute we left! I couldn't ask for a better group of people to care for my dog and you can tell they really do care. The techs were gr... Read More
Everyone was so nice from the minute we walked in the door to the minute we left! I couldn't ask for a better group of people to care for my dog and you can tell they really do care. The techs were great and the so was her doctor. I would absolutely recommend them to anyone looking for a vet! Read Less
Sheila O'D
1 Mar 2017
REPORT
I had never heard of Vida Veterinary Care until my regular vet encountered an issue that required knowledge outside her scope. She referred me to Vida and Dr. Keller. Let me say if I could give 10 sta... Read More
I had never heard of Vida Veterinary Care until my regular vet encountered an issue that required knowledge outside her scope. She referred me to Vida and Dr. Keller. Let me say if I could give 10 stars I would. The team was not only caring and compassionate but Dr. Keller was absolutely fantastic. I'm sure my regular vet will be disappointed to hear I will be making the long drive and switching care for my sweet little girl. Don't go anywhere else! Dr. Keller, you my dear lady, are truly animals gift from God. Read Less
Kas Burrow
14 Feb 2017
REPORT
I took my German Shepherd Vida in a week ago to have her eyes looked at. Everyone was amazing at the clinic. They were very understanding about her nervousness around strangers and were very slow and ... Read More
I took my German Shepherd Vida in a week ago to have her eyes looked at. Everyone was amazing at the clinic. They were very understanding about her nervousness around strangers and were very slow and gentle with her. Dr. Schroeder is the first vet Vida has actually liked. Even if I move, I will probably still make any drive within 3 hours to come here Read Less
Amanda Myer
29 Jan 2017
REPORT
I would highly recommend this vet. Every time I had to make a visit, they have been welcoming and thoroughly explained every step of the process. The veterinarians and staff are highly trained and kno... Read More
I would highly recommend this vet. Every time I had to make a visit, they have been welcoming and thoroughly explained every step of the process. The veterinarians and staff are highly trained and knowledgeable of all pets. Dr. Krista Keller was amazing and took great care of my ferret. Ferret parents should check this place out! Read Less
Jody Rutz
27 Jan 2017
REPORT
We sadly had to put down our cat Ellie yesterday. The staff was amaising. I highly recommend them despite our loss.
Lucille Ball
26 Jan 2017
REPORT
Dr. Keller is my favorite!!! She hs been caring for me since I was two weeks old and I just saw her last week for a nail trim!!! Every time I go there and she is always so friendly and so happy to se... Read More
Dr. Keller is my favorite!!! She hs been caring for me since I was two weeks old and I just saw her last week for a nail trim!!! Every time I go there and she is always so friendly and so happy to see me and all of her other patients, my mom loves taking me to Vida and will never take me anywhere else !!! Dr. Keller is the best exotic veterinarian there is out there! And her team of technicians is also incredible they are so attentive and amazing to all of their patients and treat them with real love and care versus just doing their job. Read Less
Joslyn Medrano
16 Jan 2017
REPORT
Took our veiled Chameleon, Charlie, in for an eye issue. They did great with him, were quick and very affordable considering we have an exotic pet. Follow up visit will determine the rest! The staff w... Read More
Took our veiled Chameleon, Charlie, in for an eye issue. They did great with him, were quick and very affordable considering we have an exotic pet. Follow up visit will determine the rest! The staff were compassionate and so sweet! Read Less
Mac Crandell
11 Jan 2017
REPORT
My fiancé called this morning and spoke to a rude lady who was questioning her financial ability to pay for the visit. Not once did it seem like she cared about our rabbit who could potentially have a... Read More
My fiancé called this morning and spoke to a rude lady who was questioning her financial ability to pay for the visit. Not once did it seem like she cared about our rabbit who could potentially have a broken leg.Read Less
Amanda Hepner
29 Dec 2016
REPORT
We've had multiple animals and have taken them to Vida for care. They are honest and affordable compared to many other clinics in the Denver area. Take your fur baby to Vida!
Megan Bartsch
21 Dec 2016
REPORT
We love Vida Vet Care! The facilities are clean and professional. And the staff is wonderful--for humans and pets. The doctors and technicians take time with each pet and pet owner. As a pet owner, th... Read More
We love Vida Vet Care! The facilities are clean and professional. And the staff is wonderful--for humans and pets. The doctors and technicians take time with each pet and pet owner. As a pet owner, they ensure you understand what they are doing and the associated cost. Additionally, they readily answer any questions or concerns you may have. And my pup is quite happy to visit them too. This place is top notch. Read Less
Michelle Lynn Bottcher
16 Nov 2016
REPORT
Took my cat MoJo in today. Great service, the staff is very friendly and informative. From the moment I walked in I could tell they care! Best service I have had in a long time!! The doctor even follo... Read More
Took my cat MoJo in today. Great service, the staff is very friendly and informative. From the moment I walked in I could tell they care! Best service I have had in a long time!! The doctor even followed up with a phone call very personal, love it!! We left with every question asked and very informed! I am happy we found such a great place for our pets! Looking forward to taking my two dogs in! Read Less
Vladimir Brizuela
7 Nov 2016
REPORT
Went to put my dog to rest here. Caring people. Patient with it being my first time going to the vet clinic. You guys made the process a little bit easier. Thank you.
Paul Amoroso
31 Oct 2016
REPORT
Thank you Dr. Keller for giving your extra care this evening with our guinea pig Mini. There is a reason we love your hospital. Your extra care and time today was above and beyond and I cannot thank y... Read More
Thank you Dr. Keller for giving your extra care this evening with our guinea pig Mini. There is a reason we love your hospital. Your extra care and time today was above and beyond and I cannot thank you enough for your care for our family and pets! Read Less
Diane Osaki
8 Oct 2016
REPORT
Vida Veterinary Care provided incredible care for my 3 chickens that were attacked by coyotes. Dr. Keller, the avian and exotic specialist is so knowledgeable and wonderful with my girls. The techn... Read More
Vida Veterinary Care provided incredible care for my 3 chickens that were attacked by coyotes. Dr. Keller, the avian and exotic specialist is so knowledgeable and wonderful with my girls. The technicians are also so helpful and good with the girls. They are recovering thanks to all of youRead Less
Alexandra H.
14 Sep 2016
REPORT
This clinic is great. It is open until midnight, and --with your permission-- they will even call you after-hours with updates (which is amazing if you are a night-owl with a racing mind and crippling... Read More
This clinic is great. It is open until midnight, and --with your permission-- they will even call you after-hours with updates (which is amazing if you are a night-owl with a racing mind and crippling anxiety like me). The doctors and technicians are adept. I thought that everyone's kindness was genuine. While I was without my kitty, their compassion helped me find some peace. However, I'm confused how people can say that the services are "affordable" or "reasonably priced." After doing some research, I learned that I paid TWICE THE AVERAGE COST for my cat's treatment. With that being said, I recommend people to look around for other clinics that are less expensive. Had I not been able to pay the $2,000 bill, I would've lost my best friend. Not everyone is as fortunate. Read Less
Amelia Aaron
8 May 2016
REPORT
One of the most kind, caring vets and staff we've met! We brought our dog in with a host of issues and in a lot of pain, and our vet was so sweet and gentle with him that he was wagging his tail by th... Read More
One of the most kind, caring vets and staff we've met! We brought our dog in with a host of issues and in a lot of pain, and our vet was so sweet and gentle with him that he was wagging his tail by the time everything was over. They were also WONDERFUL about being upfront with pricing and sensitive to our budget, which has not been our experience elsewhere. I would highly, highly recommend this team, especially Megan (who was so sweet to our little guy, even when he was snappy) and our vet (I wish I could remember her name, she was excellent). Lots of love and hugs from Teddy, and a big thank you! Read Less
Diane Metzger
20 Apr 2016
REPORT
My pup got sick after we moved into our new apartment, and we were really worried about him. I was able to call their office on a Saturday and they said they were happy to help him. Even though they w... Read More
My pup got sick after we moved into our new apartment, and we were really worried about him. I was able to call their office on a Saturday and they said they were happy to help him. Even though they were pretty slammed (give that it was an urgent care day), we were able to sit in a room immediately and were treated nicely, offered coffee and water and received great care from the staff. Definitely recommend. Read Less
Cynthia Preston
20 Apr 2016
REPORT
I have had extremely positive experiences with Dr. Keller in dealing with my ill exotics. I trust her judgement completely as does my raptor education group who now uses her expertise to care for our... Read More
I have had extremely positive experiences with Dr. Keller in dealing with my ill exotics. I trust her judgement completely as does my raptor education group who now uses her expertise to care for our over 20 raptors and numerous reptiles. I also appreciate their availability as many other clinics dealing in exotics have limited appointments available. This, to me, is a big problem in the Denver area for those of us parrot and reptile owners. I am really, really happy that I found this clinic. Read Less
Roberta Cole
20 Apr 2016
REPORT
I feel totally confident taking my dog to University Hills Animal Hospital. They are great at fitting my dog in for a convenient appointment. Ordering her prescriptions over the phone is quick and e... Read More
I feel totally confident taking my dog to University Hills Animal Hospital. They are great at fitting my dog in for a convenient appointment. Ordering her prescriptions over the phone is quick and easy and they e-mail me my invoice. I feel like they really care about my dog. They have modern, clean exam rooms with up to date technology to care for my dog. Read Less
Johanna Bentley
20 Apr 2016
REPORT
They are great with both our kitties! One of them was semi-feral from a local shelter, and the staff was great at calming her for her first cheek-ups. Everyone was friendly, and professional. And when... Read More
They are great with both our kitties! One of them was semi-feral from a local shelter, and the staff was great at calming her for her first cheek-ups. Everyone was friendly, and professional. And when we need special food and supplements, they always call to let us know when they come in. I really appreciate the level of communication. Read Less
Karen H.
13 Nov 2014
REPORT
Dr Jeff Gerlesits took care of my dog, Hazel. He spayed and completed a stomach pexy surgery. He was very kind, patient, and caring. He met with me and explained her surgery and took time to answer my... Read More
Dr Jeff Gerlesits took care of my dog, Hazel. He spayed and completed a stomach pexy surgery. He was very kind, patient, and caring. He met with me and explained her surgery and took time to answer my questions. The nurses were great. He called as soon as her surgery was over so I did not have to worry. The hospital was clean and efficient. They filled medications for her to go home with. Great service, caring staff, I would go back in a heart beat. I do not trust just anyone with my pets, and I trusted Dr Jeff and his nurses 100%. Read Less
krhuffman
1 Jun 2008
REPORT
Worst customer service from a vet or any business that I've ever experienced. Numerous issues, including: - Unwilling to consider medications that previous vet had recommended for arthritis - Messed... Read More
Worst customer service from a vet or any business that I've ever experienced. Numerous issues, including: - Unwilling to consider medications that previous vet had recommended for arthritis - Messed up prescription requested on multiple occasions - Unwilling to make prescriptions available on same day basis - Required me to bring my dog back after 3 months just to continue an ongoing standard prescription - Unwilling to prescribe through 1800 Pet Meds: force to buy through them and they charge more money - Told me I would have to wait 2 hours to pick up my dogs from boarding once I arrived after a week long trip because the staff was in training and couldn't be disturbed (eventually gave in after protestations) All of this after I spent $2000 for boarding my dogs within a 3-4 month period. Unacceptable! Would highly recommend another vet. Read Less
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(303) 757-5638
4175 East Warren Avenue
Denver Colorado 80222
Business Hours
Monday
Mon
07:00AM-00:00AM
Tuesday
Tue
07:00AM-00:00AM
Wednesday
Wed
07:00AM-00:00AM
Thursday
Thu
07:00AM-00:00AM
Friday
Fri
07:00AM-00:00AM
Saturday
Sat
07:00AM-00:00AM
Sunday
Sun
08:00AM-00:00AM
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University Hills Animal Hospital

Denver, Colorado
(49)
4175 East Warren Avenue
Denver Colorado 80222
General Practice * Emergency 'til midnight * Exotics * Specialty
Monday
07:00AM-00:00AM
Tuesday
07:00AM-00:00AM
Wednesday
07:00AM-00:00AM
Thursday
07:00AM-00:00AM
Friday
07:00AM-00:00AM
Saturday
07:00AM-00:00AM
Sunday
08:00AM-00:00AM
Megan Mormile
11 Jul 2018
REPORT
Every experience I have with Vida has been a great one. They are extremely efficient with their time and I have never been held up or rushed through my appointment. The prices are fair, booking online... Read More
Every experience I have with Vida has been a great one. They are extremely efficient with their time and I have never been held up or rushed through my appointment. The prices are fair, booking online is easy, and they truly make myself and my dog feel cared about. Their after-hours have been extremely convenient for concerns and the staff is incredibly sweet and knowledgeable. Thank you Vida! Read Less
Nicholas Bruer
3 Jul 2018
REPORT
This is the vet to choose, full stop; every staff member was fantastic. We have a highly neurotic, high-anxiety Dane mix with a myriad of GI issues and sensitivities, so any get trip is a massive orde... Read More
This is the vet to choose, full stop; every staff member was fantastic. We have a highly neurotic, high-anxiety Dane mix with a myriad of GI issues and sensitivities, so any get trip is a massive ordeal. The very first person at check in got right down on the floor to the dog's level and let him sniff and take some of the fear away. They weren't pushy or tried to hurry him, just very sweet and reassuring the whole time. Once we were in the exam room out was more of the same, the tech and doc both got on the floor with him, took plenty of time to let him get comfortable. For him, it was by far and away the best (least worst?) trip! For us, the staff took time to explain and talk through what to expect from the staff and exam. The tech and doc taught us a couple tricks to keep the dog calm and manage his anxiety along with their exam findings. TL:DR Take your pet here. Period. Read Less
Allison Harper
18 Jun 2018
REPORT
We've been going to Vida for the 3.5 years we've had our dog, and they've always been great, but this weekend they proved to be absolutely incredible. Our sweet pup had a couple health scares and was ... Read More
We've been going to Vida for the 3.5 years we've had our dog, and they've always been great, but this weekend they proved to be absolutely incredible. Our sweet pup had a couple health scares and was brought in multiple times in 3 days, which meant we saw a lot of different doctors and techs. Every single person was calm and kind in our moments of worry and sadness. We feel confident that Winston received the best care and will continue going here for any and all routine and/or emergencies! Read Less
Amy Cordova
16 Jun 2018
REPORT
Always the best care for my babies!!! I love this clinic and refer friends here constantly!! My peers are like family and not just dollar signs and being a vet tech myself that is definitely refreshin... Read More
Always the best care for my babies!!! I love this clinic and refer friends here constantly!! My peers are like family and not just dollar signs and being a vet tech myself that is definitely refreshing and mashed me feel safe having my babies there for care!!! Read Less
Carol Cisneros
6 Jun 2018
REPORT
I was recommended to this vet from the shelter. I was able to make an appointment quickly, my wait time was short, all my questions were answered and I received a follow-up call to see how things were... Read More
I was recommended to this vet from the shelter. I was able to make an appointment quickly, my wait time was short, all my questions were answered and I received a follow-up call to see how things were going. I will definitely be back for rotund care of my new family member! Read Less
Christine Savoie
29 May 2018
REPORT
I first went to Vida when my beloved dog had a stroke one night. Even though it was horrible and I had to have the dog euthanized, they were so great. They treated us with absolute respect. His nam... Read More
I first went to Vida when my beloved dog had a stroke one night. Even though it was horrible and I had to have the dog euthanized, they were so great. They treated us with absolute respect. His name was Dobby, from Harry Potter, and I was so touched to see them write, "a free elf" on the back of his paw prints. My son gets care for his pet rats through them and they are fantastic. I have now switched all of my vet care to Vida. Great staff and gets. Read Less
Erin Nelson
22 May 2018
REPORT
This clinic is awesome! I took my sick bearded dragon here to emergency care on a Sunday and they took great care of us. They were obviously very invested in the health of my pet and they had really r... Read More
This clinic is awesome! I took my sick bearded dragon here to emergency care on a Sunday and they took great care of us. They were obviously very invested in the health of my pet and they had really reasonable prices, especially for exotic care. I will definitely use this vet again. Read Less
Larry Corbisier
4 May 2018
REPORT
Simply the best! Expertly handled very complex surgical procedure. Post-op complications were immediately addressed. Staff communication assured excellent continuity of care.
Cheyenne Perkins
16 Apr 2018
REPORT
I have 6 different reptiles and a 85 lb. purebred American Bulldog and a cat and Dr. Katy Levon (pretty sure) is by far the best doctor I've ever felt with. She handles anything we need no problem and... Read More
I have 6 different reptiles and a 85 lb. purebred American Bulldog and a cat and Dr. Katy Levon (pretty sure) is by far the best doctor I've ever felt with. She handles anything we need no problem and I couldn't be more impressed!!! And they understand that your pets are your family but that sometimes the bank isn't as forgiving as others and they make it work. So so so impressed! Highly recommend Dr. Levon. Read Less
Marisa Tauriello
15 Apr 2018
REPORT
We love you guys. You actually gave us answers for once. Any other vet just took the easy way out...and injected my car with antibiotics. I seriously can't thank you guys more. This is the best vet I'... Read More
We love you guys. You actually gave us answers for once. Any other vet just took the easy way out...and injected my car with antibiotics. I seriously can't thank you guys more. This is the best vet I've ever been to Read Less
Lauren Rickel
4 Apr 2018
REPORT
This place has started charging extra for a fecal exam with their wellness exams. When I called to question this the woman, Susan, was incredibly rude to me and told me this has always been the policy... Read More
This place has started charging extra for a fecal exam with their wellness exams. When I called to question this the woman, Susan, was incredibly rude to me and told me this has always been the policy - this is a charge I confirmed has never appeared on any of our bills. Susan was so awful that I don't feel comfortable calling back. It is not worth the $64. I've been bringing all my animals here for 5+ years. I will no longer be bringing my pets here. The vets here really are amazing and we're sad to have to leave. However, it is not worth being treated so terribly. Read Less
John Thrasher
10 Mar 2018
REPORT
Unfortunately, my first visit with Vida Veterinary was to learn that my kitty Izzy had Lymphoma. The staff was so helpful and supportive. I ended up having to put her to sleep which was very difficu... Read More
Unfortunately, my first visit with Vida Veterinary was to learn that my kitty Izzy had Lymphoma. The staff was so helpful and supportive. I ended up having to put her to sleep which was very difficult for me. I really appreciate everything that Vida did for me and for my Izzy. I am so glad that I chose to bring her there. I would highly recommend the vet and their staff. Read Less
Luciana Nemes
16 Feb 2018
REPORT
It used to be a good vet hospital. We had a great experience with Dr. Keller awhile ago. She was very caring and knowledgeable. The staff was nice too. But after she left, it wasn't the same anymore. ... Read More
It used to be a good vet hospital. We had a great experience with Dr. Keller awhile ago. She was very caring and knowledgeable. The staff was nice too. But after she left, it wasn't the same anymore. The staff and vets changed. If you have an exotic animal DO NOT bring it here. It's likely that it will die like ours did. They don't have a specialist (unless they hired a new one recently) and are afraid to try anything that would save your pet if it's an emergency. They seem to be more money oriented now too, unfortunately. Read Less
Joe O.
14 Jan 2018
REPORT
My Quaker needed to be seen by a avian dvm. tHE ONE THAT USED TO BE THERE WAS GOOD. she is no longer there and they have no avian doctor.The doctor listed on several websites is Dr Krista Keller sh... Read More
My Quaker needed to be seen by a avian dvm. tHE ONE THAT USED TO BE THERE WAS GOOD. she is no longer there and they have no avian doctor.The doctor listed on several websites is Dr Krista Keller she is a avain dr. she is no longer there and they do not tell you that when you bring your bird in. It would be my advice to stay away from these people as they are expensive and I would recommend thea where you take your bird that you stay with it at all times and stay away from this place especially if you have a bird or other exotic animal. Read Less
Lorren B.
13 Aug 2017
REPORT
Absolutely the most wonderful Hosptial and vets. We took our little dachshund there since our vet is closed on Saturday and we were in a bit of a panic but they were so helpful, kind, knowledgeable an... Read More
Absolutely the most wonderful Hosptial and vets. We took our little dachshund there since our vet is closed on Saturday and we were in a bit of a panic but they were so helpful, kind, knowledgeable and efficient. I would highly recommend this vet they are all wonderful as they follow up, and really CARE! Read Less
Debbie W.
9 Jul 2017
REPORT
NO STAR RATING **** Dr. Keller is no longer with this practice - just notified 10 minutes before a critical appointment for a bunny tooth trim. My bunny was under treatment for pneumonia, was taking a... Read More
NO STAR RATING **** Dr. Keller is no longer with this practice - just notified 10 minutes before a critical appointment for a bunny tooth trim. My bunny was under treatment for pneumonia, was taking antibiotics for two months, had a question via email to Dr. Keller and got no response. She is a good vet, I hope she is doing well but she didn't notify she was leaving the practice and the practice didn't notify her patients. This is an exotic pet that requires special needs to prevent illness and it is such bad business to not keep in touch with the pet owners. I now have to search for a new vet a.s.a.p. to prevent my bunny from getting ill. Read Less
Katie N.
28 Jun 2017
REPORT
Your review helps others learn about great local businesses.I've been going to Vida since 2012. My girls got into a fight and my puppies got injured. They got me into the office immediately, Were very... Read More
Your review helps others learn about great local businesses.I've been going to Vida since 2012. My girls got into a fight and my puppies got injured. They got me into the office immediately, Were very thorough and didn't kill me on the cost. They have always called to make sure that my kids are still ding ok. Now that same puppy is the mother of 3 beautiful pits and guess what? All of them are extremely excited to go to the vet, yea I said that. Everyone knows them by name and they all make sure no matter which one of my clan of 5 comes in! They gave my a third granddaughter during an emergence c-section on my daughter and made sure my daughter came home to me! I will never go anywhere else! Thank you Vida and all you guys do for me and my family! Read Less
Mickey F.
12 Jun 2017
REPORT
I LOVE this clinic! I've had a few bunny-related emergencies and they have always been so knowledgeable and caring. They did a great job last time of keeping me calm when my bunny stopped eating and s... Read More
I LOVE this clinic! I've had a few bunny-related emergencies and they have always been so knowledgeable and caring. They did a great job last time of keeping me calm when my bunny stopped eating and showed me how to syringe feed the little guy. Just honestly grateful that they treat my bunnies like real pets! Read Less
OfRightWay
25 May 2017
REPORT
As a first time hedgehog owner, finding a vet was a little tricky; but I am so happy that I found Dr. Keller. She was incredibly sweet and very knowledgable- not to mention thorough. She is definitely... Read More
As a first time hedgehog owner, finding a vet was a little tricky; but I am so happy that I found Dr. Keller. She was incredibly sweet and very knowledgable- not to mention thorough. She is definitely my go to vet for exotic animals. As far as everything else goes, the building felt clean and welcoming, and the rest of the staff that I interacted with (reception and Dr. Keller's assistant) were all incredibly friendly and willing to help in any way they could. They made making, and even rescheduling, my appointment very easy and convienent. Overall it was a great experience, and I'm happy to know that my little guy is in good care. Read Less
Debbie D.
15 May 2017
REPORT
Caring vets, easy to get a same-day appointment, have emergency services if you need them. Everything is very clean, nice facilities. Plus they check you out in the exam room so you don't have to go i... Read More
Caring vets, easy to get a same-day appointment, have emergency services if you need them. Everything is very clean, nice facilities. Plus they check you out in the exam room so you don't have to go into the lobby and juggle dogs and payment. Highly recommended. Read Less
Ken Young
14 May 2017
REPORT
The staff is amazing and very kind. Our vet visits haven't always been for good reasons. The vets here are very compassionate. Definitely a lifetime customer.
Lorri Phipps
11 May 2017
REPORT
Dr. Keller is first and foremost the most kind and compassionate vet I have encountered. Her passion for her profession is palpable. She is probably the most intelligent woman I have met which transl... Read More
Dr. Keller is first and foremost the most kind and compassionate vet I have encountered. Her passion for her profession is palpable. She is probably the most intelligent woman I have met which translates to her excellent, evidence-based approach to veterinary medicine. More than anything, she treats me and my furry family members with love, as if we were part of her family. Thank you, Dr. Keller (and also to your wonderful staff), for helping me say good bye to my beloved bunny in the most peaceful and respectful way possible. Read Less
MC C.
7 May 2017
REPORT
Huge thanks to Dr. Keller, Nicole, and the front end staff. I had called a couple other clinics and Vida was the first that seemed sincere about my pet's health, accommodating Ivy quickly - linnie par... Read More
Huge thanks to Dr. Keller, Nicole, and the front end staff. I had called a couple other clinics and Vida was the first that seemed sincere about my pet's health, accommodating Ivy quickly - linnie parakeet with in-bound egg. Everyone was pleasant, knowledgeable, and valued my pet's health. I look forward to implementing the changes recommended in the handouts and meeting with Dr. Keller as a family. Much appreciation,Monica, Ivy, & Family Read Less
Roberto Perez
6 Apr 2017
REPORT
Our pets where woofing in excitement with the service they received! They cant wait for their next vaccine appointment. We also feel very satisfied with the professionalism of the staff, the great loc... Read More
Our pets where woofing in excitement with the service they received! They cant wait for their next vaccine appointment. We also feel very satisfied with the professionalism of the staff, the great location and overall quality from Vida Veterinary. We greatly recommend this place!! Read Less
Sara Pettit
5 Apr 2017
REPORT
We have taken all our animals to University Hills Animal Hospital, now VIDA Veterinary Care, for more almost 3 decades. I now live out of town, but when visiting with my new puppy who started having s... Read More
We have taken all our animals to University Hills Animal Hospital, now VIDA Veterinary Care, for more almost 3 decades. I now live out of town, but when visiting with my new puppy who started having symptoms of a UTI, I brought him in to the newer facility located just up the street from the old. I am so glad this great vet has a wonderful new building to go with it. The techs are super knowledgeable and helpful, and the doctor we saw was fabulous. They were very thorough in explanation as well as procedures and treatment. Read Less
Nancie H.
20 Mar 2017
REPORT
Switched from Smoky Hill Animal, who were nothing but amazing. Vida is clean, friendly, hospitable and would recommend for anyone!
Mary Groome
1 Mar 2017
REPORT
I love that Vida Veterinary Care is within walking distance from my home and that it is a nice facility with friendly and professional staff. However, on my first visit, I felt like the vet upsold me... Read More
I love that Vida Veterinary Care is within walking distance from my home and that it is a nice facility with friendly and professional staff. However, on my first visit, I felt like the vet upsold me on a product I"m not sure my dog needed. Thus, I waited until an injury occurred for my second visit, and again felt like the vet was acting in a very aggressive manner for the nature of the injury. I was brave and explained to her my former experience, and she respectfully heard me out and expressed regret that I felt that way. She accepted my decision to pursue a less aggressive (and less expensive) approach and in subsequent visits even helped me find a less expensive prescription for my dog, which definitely helped me build trust in her and in the clinic. Maybe this is a symptom of city vets, but I do appreciate that the vet responded to my concerns. I'll be back and willing to advocate for what I think is best for my dog and I. Read Less
Colleen Schaffer
1 Mar 2017
REPORT
Everyone was so nice from the minute we walked in the door to the minute we left! I couldn't ask for a better group of people to care for my dog and you can tell they really do care. The techs were gr... Read More
Everyone was so nice from the minute we walked in the door to the minute we left! I couldn't ask for a better group of people to care for my dog and you can tell they really do care. The techs were great and the so was her doctor. I would absolutely recommend them to anyone looking for a vet! Read Less
Sheila O'D
1 Mar 2017
REPORT
I had never heard of Vida Veterinary Care until my regular vet encountered an issue that required knowledge outside her scope. She referred me to Vida and Dr. Keller. Let me say if I could give 10 sta... Read More
I had never heard of Vida Veterinary Care until my regular vet encountered an issue that required knowledge outside her scope. She referred me to Vida and Dr. Keller. Let me say if I could give 10 stars I would. The team was not only caring and compassionate but Dr. Keller was absolutely fantastic. I'm sure my regular vet will be disappointed to hear I will be making the long drive and switching care for my sweet little girl. Don't go anywhere else! Dr. Keller, you my dear lady, are truly animals gift from God. Read Less
Kas Burrow
14 Feb 2017
REPORT
I took my German Shepherd Vida in a week ago to have her eyes looked at. Everyone was amazing at the clinic. They were very understanding about her nervousness around strangers and were very slow and ... Read More
I took my German Shepherd Vida in a week ago to have her eyes looked at. Everyone was amazing at the clinic. They were very understanding about her nervousness around strangers and were very slow and gentle with her. Dr. Schroeder is the first vet Vida has actually liked. Even if I move, I will probably still make any drive within 3 hours to come here Read Less
Amanda Myer
29 Jan 2017
REPORT
I would highly recommend this vet. Every time I had to make a visit, they have been welcoming and thoroughly explained every step of the process. The veterinarians and staff are highly trained and kno... Read More
I would highly recommend this vet. Every time I had to make a visit, they have been welcoming and thoroughly explained every step of the process. The veterinarians and staff are highly trained and knowledgeable of all pets. Dr. Krista Keller was amazing and took great care of my ferret. Ferret parents should check this place out! Read Less
Jody Rutz
27 Jan 2017
REPORT
We sadly had to put down our cat Ellie yesterday. The staff was amaising. I highly recommend them despite our loss.
Lucille Ball
26 Jan 2017
REPORT
Dr. Keller is my favorite!!! She hs been caring for me since I was two weeks old and I just saw her last week for a nail trim!!! Every time I go there and she is always so friendly and so happy to se... Read More
Dr. Keller is my favorite!!! She hs been caring for me since I was two weeks old and I just saw her last week for a nail trim!!! Every time I go there and she is always so friendly and so happy to see me and all of her other patients, my mom loves taking me to Vida and will never take me anywhere else !!! Dr. Keller is the best exotic veterinarian there is out there! And her team of technicians is also incredible they are so attentive and amazing to all of their patients and treat them with real love and care versus just doing their job. Read Less
Joslyn Medrano
16 Jan 2017
REPORT
Took our veiled Chameleon, Charlie, in for an eye issue. They did great with him, were quick and very affordable considering we have an exotic pet. Follow up visit will determine the rest! The staff w... Read More
Took our veiled Chameleon, Charlie, in for an eye issue. They did great with him, were quick and very affordable considering we have an exotic pet. Follow up visit will determine the rest! The staff were compassionate and so sweet! Read Less
Mac Crandell
11 Jan 2017
REPORT
My fiancé called this morning and spoke to a rude lady who was questioning her financial ability to pay for the visit. Not once did it seem like she cared about our rabbit who could potentially have a... Read More
My fiancé called this morning and spoke to a rude lady who was questioning her financial ability to pay for the visit. Not once did it seem like she cared about our rabbit who could potentially have a broken leg.Read Less
Amanda Hepner
29 Dec 2016
REPORT
We've had multiple animals and have taken them to Vida for care. They are honest and affordable compared to many other clinics in the Denver area. Take your fur baby to Vida!
Megan Bartsch
21 Dec 2016
REPORT
We love Vida Vet Care! The facilities are clean and professional. And the staff is wonderful--for humans and pets. The doctors and technicians take time with each pet and pet owner. As a pet owner, th... Read More
We love Vida Vet Care! The facilities are clean and professional. And the staff is wonderful--for humans and pets. The doctors and technicians take time with each pet and pet owner. As a pet owner, they ensure you understand what they are doing and the associated cost. Additionally, they readily answer any questions or concerns you may have. And my pup is quite happy to visit them too. This place is top notch. Read Less
Michelle Lynn Bottcher
16 Nov 2016
REPORT
Took my cat MoJo in today. Great service, the staff is very friendly and informative. From the moment I walked in I could tell they care! Best service I have had in a long time!! The doctor even follo... Read More
Took my cat MoJo in today. Great service, the staff is very friendly and informative. From the moment I walked in I could tell they care! Best service I have had in a long time!! The doctor even followed up with a phone call very personal, love it!! We left with every question asked and very informed! I am happy we found such a great place for our pets! Looking forward to taking my two dogs in! Read Less
Vladimir Brizuela
7 Nov 2016
REPORT
Went to put my dog to rest here. Caring people. Patient with it being my first time going to the vet clinic. You guys made the process a little bit easier. Thank you.
Paul Amoroso
31 Oct 2016
REPORT
Thank you Dr. Keller for giving your extra care this evening with our guinea pig Mini. There is a reason we love your hospital. Your extra care and time today was above and beyond and I cannot thank y... Read More
Thank you Dr. Keller for giving your extra care this evening with our guinea pig Mini. There is a reason we love your hospital. Your extra care and time today was above and beyond and I cannot thank you enough for your care for our family and pets! Read Less
Diane Osaki
8 Oct 2016
REPORT
Vida Veterinary Care provided incredible care for my 3 chickens that were attacked by coyotes. Dr. Keller, the avian and exotic specialist is so knowledgeable and wonderful with my girls. The techn... Read More
Vida Veterinary Care provided incredible care for my 3 chickens that were attacked by coyotes. Dr. Keller, the avian and exotic specialist is so knowledgeable and wonderful with my girls. The technicians are also so helpful and good with the girls. They are recovering thanks to all of youRead Less
Alexandra H.
14 Sep 2016
REPORT
This clinic is great. It is open until midnight, and --with your permission-- they will even call you after-hours with updates (which is amazing if you are a night-owl with a racing mind and crippling... Read More
This clinic is great. It is open until midnight, and --with your permission-- they will even call you after-hours with updates (which is amazing if you are a night-owl with a racing mind and crippling anxiety like me). The doctors and technicians are adept. I thought that everyone's kindness was genuine. While I was without my kitty, their compassion helped me find some peace. However, I'm confused how people can say that the services are "affordable" or "reasonably priced." After doing some research, I learned that I paid TWICE THE AVERAGE COST for my cat's treatment. With that being said, I recommend people to look around for other clinics that are less expensive. Had I not been able to pay the $2,000 bill, I would've lost my best friend. Not everyone is as fortunate. Read Less
Amelia Aaron
8 May 2016
REPORT
One of the most kind, caring vets and staff we've met! We brought our dog in with a host of issues and in a lot of pain, and our vet was so sweet and gentle with him that he was wagging his tail by th... Read More
One of the most kind, caring vets and staff we've met! We brought our dog in with a host of issues and in a lot of pain, and our vet was so sweet and gentle with him that he was wagging his tail by the time everything was over. They were also WONDERFUL about being upfront with pricing and sensitive to our budget, which has not been our experience elsewhere. I would highly, highly recommend this team, especially Megan (who was so sweet to our little guy, even when he was snappy) and our vet (I wish I could remember her name, she was excellent). Lots of love and hugs from Teddy, and a big thank you! Read Less
Diane Metzger
20 Apr 2016
REPORT
My pup got sick after we moved into our new apartment, and we were really worried about him. I was able to call their office on a Saturday and they said they were happy to help him. Even though they w... Read More
My pup got sick after we moved into our new apartment, and we were really worried about him. I was able to call their office on a Saturday and they said they were happy to help him. Even though they were pretty slammed (give that it was an urgent care day), we were able to sit in a room immediately and were treated nicely, offered coffee and water and received great care from the staff. Definitely recommend. Read Less
Cynthia Preston
20 Apr 2016
REPORT
I have had extremely positive experiences with Dr. Keller in dealing with my ill exotics. I trust her judgement completely as does my raptor education group who now uses her expertise to care for our... Read More
I have had extremely positive experiences with Dr. Keller in dealing with my ill exotics. I trust her judgement completely as does my raptor education group who now uses her expertise to care for our over 20 raptors and numerous reptiles. I also appreciate their availability as many other clinics dealing in exotics have limited appointments available. This, to me, is a big problem in the Denver area for those of us parrot and reptile owners. I am really, really happy that I found this clinic. Read Less
Roberta Cole
20 Apr 2016
REPORT
I feel totally confident taking my dog to University Hills Animal Hospital. They are great at fitting my dog in for a convenient appointment. Ordering her prescriptions over the phone is quick and e... Read More
I feel totally confident taking my dog to University Hills Animal Hospital. They are great at fitting my dog in for a convenient appointment. Ordering her prescriptions over the phone is quick and easy and they e-mail me my invoice. I feel like they really care about my dog. They have modern, clean exam rooms with up to date technology to care for my dog. Read Less
Johanna Bentley
20 Apr 2016
REPORT
They are great with both our kitties! One of them was semi-feral from a local shelter, and the staff was great at calming her for her first cheek-ups. Everyone was friendly, and professional. And when... Read More
They are great with both our kitties! One of them was semi-feral from a local shelter, and the staff was great at calming her for her first cheek-ups. Everyone was friendly, and professional. And when we need special food and supplements, they always call to let us know when they come in. I really appreciate the level of communication. Read Less
Karen H.
13 Nov 2014
REPORT
Dr Jeff Gerlesits took care of my dog, Hazel. He spayed and completed a stomach pexy surgery. He was very kind, patient, and caring. He met with me and explained her surgery and took time to answer my... Read More
Dr Jeff Gerlesits took care of my dog, Hazel. He spayed and completed a stomach pexy surgery. He was very kind, patient, and caring. He met with me and explained her surgery and took time to answer my questions. The nurses were great. He called as soon as her surgery was over so I did not have to worry. The hospital was clean and efficient. They filled medications for her to go home with. Great service, caring staff, I would go back in a heart beat. I do not trust just anyone with my pets, and I trusted Dr Jeff and his nurses 100%. Read Less
krhuffman
1 Jun 2008
REPORT
Worst customer service from a vet or any business that I've ever experienced. Numerous issues, including: - Unwilling to consider medications that previous vet had recommended for arthritis - Messed... Read More
Worst customer service from a vet or any business that I've ever experienced. Numerous issues, including: - Unwilling to consider medications that previous vet had recommended for arthritis - Messed up prescription requested on multiple occasions - Unwilling to make prescriptions available on same day basis - Required me to bring my dog back after 3 months just to continue an ongoing standard prescription - Unwilling to prescribe through 1800 Pet Meds: force to buy through them and they charge more money - Told me I would have to wait 2 hours to pick up my dogs from boarding once I arrived after a week long trip because the staff was in training and couldn't be disturbed (eventually gave in after protestations) All of this after I spent $2000 for boarding my dogs within a 3-4 month period. Unacceptable! Would highly recommend another vet. Read Less
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