My first experience here was when my terrier was attacked by a vicous dog. The staff was awaiting our arrival and took excellent care of her! I’ve also taken my kitty here for a lesser emergency and i... Read More
My first experience here was when my terrier was attacked by a vicous dog. The staff was awaiting our arrival and took excellent care of her! I’ve also taken my kitty here for a lesser emergency and is very affordable and the staff gave great care. I’m happy to have such a safe place for my pet emergencies! Read Less
brett utterback
7 Jun 2018
REPORT
Dr. Joe sharrock and the entire staff were extremely friendly and excellent to work with. While my issue was minor, they are were all very forthcoming with all information and very easy to work with. ... Read More
Dr. Joe sharrock and the entire staff were extremely friendly and excellent to work with. While my issue was minor, they are were all very forthcoming with all information and very easy to work with. Being new to the area, from the experience I've had, they will be my new veterinarian from now on. Read Less
AP SECURITY
2 Jun 2018
REPORT
Such a great place of people. They go above and beyond to help your pet. Such a caring staff. I appreciate everything they did to help me and my cat. Thank you all.
David Naill
28 May 2018
REPORT
It is unfortunate that the only after hours veterinarian clinic in the Greeley/Evans area is staffed by incompetence. I understand a $100 office visit, however when you don't get service for a simple... Read More
It is unfortunate that the only after hours veterinarian clinic in the Greeley/Evans area is staffed by incompetence. I understand a $100 office visit, however when you don't get service for a simple procedure and are only getting smoke blown up your backside because they want to sell and complete services for up to $800-$1,000 more, it is clear to see what their priorities are. So, possibly maybe a couple minutes examining my dog and five more minutes of smoke blowing I left with my dog a $100 less in my pocket, no services rendered. I was certainly mistaken in assuming this was a legitimate business. Save yourself some frustration and drive to Loveland, they certainly could not be worse! It is also unfortunate if one "vet" throws a shadow over their whole organization if this is not their usual method of operation. Read Less
Maressa Lujan
9 Apr 2018
REPORT
I wish I could rate this at a 0. This was the worst clinic I have ever set foot in. I took my pup in for a dog bite and they charged me 750 for them to suture his ear and do a thorough exam on him. Th... Read More
I wish I could rate this at a 0. This was the worst clinic I have ever set foot in. I took my pup in for a dog bite and they charged me 750 for them to suture his ear and do a thorough exam on him. They said, "there is a puncture wound on his chest, just let it drain." 10 days later there is a hole, about 2 inches wide and 3 inches long where the wound was. I took him into my vet and he had to have another 500 dollar surgery due to lack of thoroughness.... my dog had 2. Not 1. But 2 teeth from the other dog in the puncture wound that they missed. My vet was not pleased that the ER vet missed the 2 teeth abd didn't place a drain. My other dog was neutered at this same ER clinic a week after the first pup had his surgery and I called them because his incision is extrememy red. The girl I spoke with on the phone said I would have to pay for him to be checked again. Her attitude was very snobby and uncaring about my dogs. I told her if I have 2 different pets with 2 different surgeries and 2 different infections from this ER, that's a poor sign about their practice. I wish I could upload pictures. DO NOT TAKE YOUR PETS HERE. Read Less
Sara T
27 Mar 2018
REPORT
My puppy hurt her paw and they were fast and helpful and very nice! So happy to have a place to take my furbaby after hours in case of emergency! They took her back right away and since they had no hi... Read More
My puppy hurt her paw and they were fast and helpful and very nice! So happy to have a place to take my furbaby after hours in case of emergency! They took her back right away and since they had no history for her they got our info quickly and efficiently. Thanks ladies! Read Less
Caryn Angel
12 Mar 2018
REPORT
I am so sorry that some of you had such a horrible experience. I brought my Rottie in when she was delivering pups and one was stuck. They were amazing! No judgement, very compassionate and extremely ... Read More
I am so sorry that some of you had such a horrible experience. I brought my Rottie in when she was delivering pups and one was stuck. They were amazing! No judgement, very compassionate and extremely helpful. Did only what was necessary and handled it well. I would recommend them any time! Read Less
Daniel Dahlman
16 Nov 2017
REPORT
My cat had cancer and was dying and this vet WENT ABOVE AND BEYOND I was whailing and crying and they cried with me and went above and beyond. Their kindness and love is unmatched and this vet gives y... Read More
My cat had cancer and was dying and this vet WENT ABOVE AND BEYOND I was whailing and crying and they cried with me and went above and beyond. Their kindness and love is unmatched and this vet gives you answers, expert experience and they treat you like a human being with respect and love. This vet is the best I've ever been in (and I've been to vets in Australia, Canada, NZ and all over the US). The staff deserve an award. Read Less
autumn gibson
20 Aug 2017
REPORT
This place has always been extremely amazing to me and my animals! I would go any where else for a pet emergency! Staff is great and educated and always very supportive of the owners feelings! Also, I... Read More
This place has always been extremely amazing to me and my animals! I would go any where else for a pet emergency! Staff is great and educated and always very supportive of the owners feelings! Also, I think it's very awesome that they call the next day to check in with the animal! Or when I had to put my cat down a year ago they sent a card in the mail! You guys are AWESOME! Keep up the great work! Read Less
DEBBIE Preston
3 May 2017
REPORT
The staff was/is extremely professional, kind, patient with my dog, who has anxiety issues, and compassionate. 5 stars, definitely recommend.
Abby Lee
3 Apr 2017
REPORT
I never review, but this was a terrible experience. I found a cat injured on the highway at 12am. It had a gash in its leg and it was bleeding, so I brought it here. They asked me to get the cat and I... Read More
I never review, but this was a terrible experience. I found a cat injured on the highway at 12am. It had a gash in its leg and it was bleeding, so I brought it here. They asked me to get the cat and I told them that the cat didn't want to be touched so I could use help. They came out to my car and opened many doors and one vet attempted to scare the cat towards the other vet. Of course, with so many doors open, the cat fled through one of the other open doors. They just watched the cat run away and said "Well, if it can run it's fine", chuckled a bit, and walked back inside. The lack of care and the incompetence of the employees that I dealt with infuriated me. Do not take your animals here, at least not to the night staff. Read Less
backdraft57
26 Mar 2017
REPORT
Not sure why others had a bad experience. The vet techs and receptionists were very friendly and professional as was the Vet. Yes it's a little more expensive than your normal Vet ($30 more for us) ... Read More
Not sure why others had a bad experience. The vet techs and receptionists were very friendly and professional as was the Vet. Yes it's a little more expensive than your normal Vet ($30 more for us) but it's a hospital and your vet isn't available at 11p.m. or 24/7, 365. We had no pressure, just options given. Read Less
Tiffany M
22 Mar 2017
REPORT
DONT USE THIS CLINIC!!! I took my boxer in for uncontrolled bleeding in her leg. They were able to stop the bleeding and glue my dogs leg wound up. I was told that if the split came open to just bring... Read More
DONT USE THIS CLINIC!!! I took my boxer in for uncontrolled bleeding in her leg. They were able to stop the bleeding and glue my dogs leg wound up. I was told that if the split came open to just bring her back so that they could just put a band around the leg since it was in a weird spot. That night I was happy. However, tonight my dogs wound came open and when I called to see if I could come in to get that band the receptionist said I would be charged the $98+ exam fees AGAIN!!!!! I told her that is not what I was told and she said that since they are an emergency hospital they will charge me for coming in. They charged me a lot of money for a temporary fix! Now I get to spend more money to get my dog fixed somewhere else! DO NOT USE THIS CLINIC! Read Less
Sunshine Sparkle
26 Feb 2017
REPORT
This hospital saved my dogs life. They took incredible care of her when she was hospitalized and I must say they have people there who genuinely care about your animal. However I would be remiss to n... Read More
This hospital saved my dogs life. They took incredible care of her when she was hospitalized and I must say they have people there who genuinely care about your animal. However I would be remiss to not to warn people of three things: they require payment upfront, they are expensive and it's a good idea to take notes if your animal is there for more than one shift as communication between shifts was spotty. Despite these things I can't give them any less than 5 stars for the stellar level of care! Read Less
Sydney Foster
8 Feb 2017
REPORT
My dog somehow managed to get an abscess just above his eye. It was the day after Christmas, our normal vet wasn't open, and his eye was almost swollen shut, so we took him to Pets Emergency Hospital... Read More
My dog somehow managed to get an abscess just above his eye. It was the day after Christmas, our normal vet wasn't open, and his eye was almost swollen shut, so we took him to Pets Emergency Hospital. They were able to drain the abscess, give him some pain meds and antibiotics, and we had our little dog back to normal in a couple days. It was a little pricey, but that's why I carry pet insurance so one incident doesn't mean bankruptcy or having to choose between his health and our bills. I would definitely recommend this place to anyone in need of vet services outside of regular business hours. Read Less
Justin Watson
29 Jan 2017
REPORT
The night staff is extremely rude and unprofessional. Looked and acted like tweakers. Very suspicious activity going on in the back room. Male vet was very hesitant to show his face.
Betsy Elizabeth Sifuentez
19 Dec 2016
REPORT
On the 13th of December 2016 you guys fixed my dog and she is doing amazing! Thank you so much!!!! You did a amazing job!! I am very thankful! Her scar is already better and it looks great! Thank you... Read More
On the 13th of December 2016 you guys fixed my dog and she is doing amazing! Thank you so much!!!! You did a amazing job!! I am very thankful! Her scar is already better and it looks great! Thank you and God bless you all at Pets emergency hospital! Read Less
Eric LeCheminant
19 Dec 2016
REPORT
The lady didn't get her name she had glasses last night but her and her staff I want to thank my puppy bella didnt make it but they tried to save and do as much as they could with the situation. Thank... Read More
The lady didn't get her name she had glasses last night but her and her staff I want to thank my puppy bella didnt make it but they tried to save and do as much as they could with the situation. Thank you very much. She ment so much to me . I hadn't felt peace and warm love like the way she showed me every time she seen me walk in . I miss her Read Less
Alyssa Baker
16 Dec 2016
REPORT
My silly dog decided to bite into his own upper lip getting fiesty with a housemate. I called and spoke to Kelsie who instructed me to bring him in. Dr. Brock and his staff that day were great in hand... Read More
My silly dog decided to bite into his own upper lip getting fiesty with a housemate. I called and spoke to Kelsie who instructed me to bring him in. Dr. Brock and his staff that day were great in handling my people-fearful dog and getting us back to playing in no time! 10/10 will recommend to ANYONE for emergency pet services. Not only were they affordable, they genuinely demonstrated concern and care for this crazy mutt. Read Less
Scott Brixius
5 Dec 2016
REPORT
Well i took my dog to them on Sunday morning at 8 oclock for a SEVERE laseration which cut a major tendon as wel as a major artery,, and the doors wasnt only open,, but the people were as open as the ... Read More
Well i took my dog to them on Sunday morning at 8 oclock for a SEVERE laseration which cut a major tendon as wel as a major artery,, and the doors wasnt only open,, but the people were as open as the door!! They worked with me for the price of the surgery and the way they treated me and my doggy was extremely well!!! Thank you guys for your caring attitudes and for the help you give animals!!! Read Less
Adrienne Happy Herom
23 Nov 2016
REPORT
My dog had a very deep lasceration that got infected. They have taken excellent care of my dog. Great team of people.
Bree Soliz
22 Nov 2016
REPORT
I had to see a Vet immediately this morning to treat my kitten. She had popped a stitch from her spay. They were very loving and gentle with her. I was surprised at the bill. It was more affordable th... Read More
I had to see a Vet immediately this morning to treat my kitten. She had popped a stitch from her spay. They were very loving and gentle with her. I was surprised at the bill. It was more affordable then I expected. I was happy with my experience there. Read Less
Cari Matthews
6 Nov 2016
REPORT
If I coud rate this place on how actually felt it would e -10 stars....What a joke this place is, they could give two shits less about the animals just about getting paid. $89 dollos for the to do ab... Read More
If I coud rate this place on how actually felt it would e -10 stars....What a joke this place is, they could give two shits less about the animals just about getting paid. $89 dollos for the to do absolutely nothing except do tell me what the Weight an temperature was of my dog. Did not do an exam of anything. But for $1700 or moe they thibkthey could have done something. But the 2 1/2 hours we sat there one would of thought they could try to rehydrate her instead of taking they're sweet ass time, to figure out hwto jack up the price as much as possible. Do not take your animal there if you care or want people that actually care about animals. Read Less
Hailey Goddard
4 Oct 2016
REPORT
Well worth the price and piece of mind. My 4lb chiweenie got a bad laceration last week. Thought it was probably a cat attack while she was roaming our backyard.
I'm a budget conscious mom of 2 and ... Read More
Well worth the price and piece of mind. My 4lb chiweenie got a bad laceration last week. Thought it was probably a cat attack while she was roaming our backyard.
I'm a budget conscious mom of 2 and though this cut looked gnarly (2.5 inches or so) I thought I'd let it play out. Not a lot of blood, clean cut, she didnt seem to be in pain, was eating well and had plenty of energy. Thought I could handle it on my own. Bad judgement on my part in hindsight because I could have just gotten a consultation for about $50 just to see what could be done.
6 days later the wound wasn't healing and I was up nights worrying that my baby dog might not recover at all for my lack of judgement. Brought her in and the staff were very professional. I knew I'd left it a bit long but they were very solution oriented and got right to a plan for fixing her up.
I felt the pricing was very fair considering all the heartache and worry our whole family had endured watching our little dog be in pain. I highly recommend their services and am so thankful I trusted their expertise to care for my little fur baby. Read Less
JoLynn Diesing
10 Aug 2016
REPORT
****BEAWARE**** AVOID THIS PLACE AT ANY AND ALL COST THERE ARE MUCH BETTER EMERGENCY VET OFFICES IN GREELEY AREA THESE PEOPLE ARE IN IT FOR THE MONEY. TO PERFORM AN EMERGENCY SURGERY ON AN ANIMAL AND ... Read More
****BEAWARE**** AVOID THIS PLACE AT ANY AND ALL COST THERE ARE MUCH BETTER EMERGENCY VET OFFICES IN GREELEY AREA THESE PEOPLE ARE IN IT FOR THE MONEY. TO PERFORM AN EMERGENCY SURGERY ON AN ANIMAL AND LEAVE THE ORGANS INISDE THAT THEY AGREED TO TAKE OUT IS NOT ONLY UNACCEPTABLE BUT IS PROOF OF ANIMAL NEGLIGENCE! AS THE OWNER OF THE FACILITY YOU SHOULD UTTERLY EMBARRASSED YOU RUN A FACILITY WHERE YOU PROHIBIT THIS TYPE OF BUSINESS! TO CHARGE ME 4000 FOR AN EMERGENCY SURGERY LEAVE PARTS INSIDE MY ANIMAL THEN RECHARGE ME TO FIX YOUR MISTAKE IN WHICH MADE MY ANIMAL SUFFER FOR A YEAR?!?! WRONG I'M NOT DONE FIGHTING THESE FOLKS AND AM REPORTING TO BBB AND STATE OF COLORADO VETERNARIAN BOARD AS AN ANIMAL LOVER THIS PLACE NEEDS TO BE SHUT DOWN DUE TO THE LACK OF CARE THEY PROVIDE I'LL ANIMALS! TO ALLOW AN INTERN TO OPERATE ON MY ANIMAL IS ONE THING, TO NOT HAVE AN OVERSEEING PROVIDER IS ANOTHER AND TO NOT NOTIFY FAMILIES AND CLIENTS THAT YOU ALLOW INTERNS TO OPERATE WITH NO OVERSEEING PARTY IS REDICULOUS! STAY AWAY FROM THIS PLACE THEY CAUSE MORE HARM THEN GOOD Read Less
Sandy Carpio
8 Aug 2016
REPORT
You did an amazing job with my 4 day old German Shepherd. Thank you so much!
Cat Drentlaw
26 Jun 2016
REPORT
They are currently treating my dog for rat poison. The prices are SUPER reasonable- especially for an emergency vet!! They have a good location and everyone is friendly even though I forgot to leash m... Read More
They are currently treating my dog for rat poison. The prices are SUPER reasonable- especially for an emergency vet!! They have a good location and everyone is friendly even though I forgot to leash my dog! I'm so glad they are here and doing a great job. My dog was okay and he still likes going to the vet even though they had to puke himRead Less
Chelsea Chase
9 Feb 2016
REPORT
They went above and beyond to help. Great place and very friendly staff.
Brittney Province
2 Sep 2015
REPORT
They were amazing. My puppy ended up getting D-con poisoning and they immediately started to get testing done, xrays, and fluids. They were so calm even with how hysterical I was from her being ill. T... Read More
They were amazing. My puppy ended up getting D-con poisoning and they immediately started to get testing done, xrays, and fluids. They were so calm even with how hysterical I was from her being ill. They were very knowledgeable and kind. So glad my puppy got the best care and is still with us today. Read Less
Jan R.
19 Jun 2015
REPORT
They exist to make profit. I took a dog in once and they didn't accomplish anything, even after shelling out heaps of cash. A reputable friend of mine took their cat in for a minor, non-invasive proce... Read More
They exist to make profit. I took a dog in once and they didn't accomplish anything, even after shelling out heaps of cash. A reputable friend of mine took their cat in for a minor, non-invasive procedure and it somehow came out of there with a broken leg. Read Less
Christopher W.
23 May 2015
REPORT
So my dog had a fight with my sister in law dog. We noticed some blood coming from my dogs paw so wanted to get him checked out to double check. We looked up this place and took him in since it said 2... Read More
So my dog had a fight with my sister in law dog. We noticed some blood coming from my dogs paw so wanted to get him checked out to double check. We looked up this place and took him in since it said 24 hrs. Everything seemed like a good place and I was able to stay with my dog. First tech came in and I filled out some paperwork. Then after they took the paperwork I talked about what happened and she asked details. Nothing out of the normal so far, she even told me ways to help him recover then she left to get the quote on how much it will be. When it was brought in, wow, was all I could think. Visit and them to do some things was $260 but everything would have been over $300+. I might not be a well trained vet but I know when I'm going to get the shaft. Told them no thank you and paid my $81 for the visit and gonna take care of my dog myself. Save your time and effort. BTW I read yelp reviews while I was waiting to find out I'm not paying more just for them to do what I could. Read Less
Tiffany J.
1 Mar 2015
REPORT
We have used pets a few times for after hours emergency. I would recommend them to anyone. As far as emergency hospitals go, they are extremely affordable and I believe your pet receives great care th... Read More
We have used pets a few times for after hours emergency. I would recommend them to anyone. As far as emergency hospitals go, they are extremely affordable and I believe your pet receives great care there. Read Less
Steve Rueb
24 Dec 2014
REPORT
My wife and I have had to bring both our Labrador retrievers there many times. Our dog was hit and killed last year and at the time we brought her in she was already gone. They treated her body with d... Read More
My wife and I have had to bring both our Labrador retrievers there many times. Our dog was hit and killed last year and at the time we brought her in she was already gone. They treated her body with dignity and the staff was extremely sympathetic to our situation. Just recently our two dogs got into a tussle with each other and sustained minor injuries. Both dogs were put under sedation and treated for their open bite wounds. I brought them in for rechecks and the wounds healed up nicely. the staff truly cares! Read Less
Aaron Harris
9 Dec 2014
REPORT
I have utilized the services of Pets Emergency Hospital and Dr. Sharrock for several years. I have consistently been impressed with the candor and knowledge of the staff and Dr. Sharrock.
One intera... Read More
I have utilized the services of Pets Emergency Hospital and Dr. Sharrock for several years. I have consistently been impressed with the candor and knowledge of the staff and Dr. Sharrock.
One interaction I remember is when my last dog was getting up there in age he started to have pain in one of his rear legs. The staff was incredibly gentle and caring with him even though he was in a lot of pain. Dr. Sharrock gave me a variety of options for treatment from the very expensive to the less expensive. Since I am not made of money I chose the option somewhere in the middle. Due to the treatments (e.g. medication and special food) my dog was able to maintain a high quality of life for several more years with very little pain.
When I get another pet I will return to use their services. Read Less
Aaron H.
9 Dec 2014
REPORT
I have utilized the services of Pets Emergency Hospital and Dr. Sharrock for several years. I have consistently been impressed with the candor and knowledge of the staff and Dr. Sharrock. One interact... Read More
I have utilized the services of Pets Emergency Hospital and Dr. Sharrock for several years. I have consistently been impressed with the candor and knowledge of the staff and Dr. Sharrock. One interaction I remember is when my last dog was getting up there in age he started to have pain in one of his rear legs. The staff was incredibly gentle and caring with him even though he was in a lot of pain. Dr. Sharrock gave me a variety of options for treatment from the very expensive to the less expensive. Since I am not made of money I chose the option somewhere in the middle. Due to the treatments (e.g. medication and special food) my dog was able to maintain a high quality of life for several more years with very little pain. When I get another pet I will return to use their services. Read Less
L W.
1 Dec 2014
REPORT
Should have read reviews before I went :( money hungry place doesn't care about pets. They slapped me with a $1290 bill & asked me to sign guilting me my cat would die without a catheter put in. I cou... Read More
Should have read reviews before I went :( money hungry place doesn't care about pets. They slapped me with a $1290 bill & asked me to sign guilting me my cat would die without a catheter put in. I couldn't do it. Begged them to at least give me pain meds for it...$185 later I left. Monday morning took him to a regular vet & a $30 urinalysis showed he had a UTI...$90 later I left & my cat is on the mend. I called & talked to the head doctor at Pets & he was "sorry" but no compensation for a WILD MISDIAGNOSIS!!! Glad I was smart & only out $185...others haven't seemed so lucky. There were people in there while I was there feeling awful & discussing their dogs $1000+ bill....makes ya wonder! I will never return to this business! Read Less
Joel Poquette
21 Sep 2014
REPORT
I have so many things to say about this vet. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back and came out with a quote a few min... Read More
I have so many things to say about this vet. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back and came out with a quote a few minutes later. Lucky for us we have high enough limits on our credit cards to pay but I can't imagine the pressure someone who doesn't have the financial ability to pay up front goes through. It's disgusting that they would put you through that when your family member is dying. She was admitted for 24 hours. Two blood tests were done and they were reluctant to email them to us for review by our regular vet. After they gave us the blood work and status of our dog they tried to get us to keep her there another day. Our vet had no hesitation in advising that wasn't necessary at all. They just wanted more money from someone who obviously doesn't have much. Dr Castle was unhelpful, indecisive, rude, and uncomfortable to be around. When we were checking out the secretary couldn't read, the word "only" was spelled wrong on my paperwork, and doctor couldn't be bothered to bring my dog out, despite there not being another patient in the entire building. My dog, led by who I believe was a nurse and was covered in urine. This place is a poor excuse for a hospital. Have a plan in place to bring your pet elsewhere. Read Less
Joel P.
20 Sep 2014
REPORT
I have so many things to say about this vet. The previous comment is dead on. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back a... Read More
I have so many things to say about this vet. The previous comment is dead on. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back and came out with a quote a few minutes later. Lucky for us we have high enough limits on our credit cards to pay but I can't imagine the pressure someone who doesn't have the financial ability to pay up front goes through. It's disgusting that they would put you through that when your family member is dying. She was admitted for 24 hours. Two blood tests were done and they were reluctant to email them to us for review by our regular vet. After they gave us the blood work and status of our dog they tried to get us to keep her there another day. Our vet had no hesitation in advising that wasn't necessary at all. They just wanted more money from someone who obviously doesn't have much. Dr Castle was unhelpful, indecisive, rude, and uncomfortable to be around. When we were checking out the secretary couldn't read, the word "only" was spelled wrong on my paperwork, and doctor couldn't be bothered to bring my dog out, despite there not being another patient in the entire building. My dog, led by who I believe was a nurse and was covered in urine. This place is a poor excuse for a hospital. Have a plan in place to bring your pet elsewhere. Read Less
Ann H.
16 Dec 2013
REPORT
I took my very sick cat there today. They grabbed him took him in the back have me paperwork to fill out. Then a tech comes out to talk and hands me a 750 dollar bill for test they would like to pr... Read More
I took my very sick cat there today. They grabbed him took him in the back have me paperwork to fill out. Then a tech comes out to talk and hands me a 750 dollar bill for test they would like to preform. What have you been doing this whole time? Not helping my dying cat but making a list of tests you would like to preform as long as I pay in advance. I tell them I have 300 on me..will pay the rest. She says she will talk to the Dr. more time wasted. She then comes out and says they will gladly wait while I call family and friends to borrow the money. Refused to help him unless paid 750 NOW before they will even look at him. I scoop him up and take him to another vet by them to much time had been wasted. That vet not only tried to treat him they didn't give up until he passed then refused any type payment. Stay away from these horrible people. I now get to tell my for year old get cat it's dead right before Christmas Read Less
Karen Connelly
2 Jul 2010
REPORT
I cannot say enough nice things about my experience with PETS Emergency. I came home Sunday evening to find my 11 year old dog Einstein had died. He had not been sick at all. I was devastated and b... Read More
I cannot say enough nice things about my experience with PETS Emergency. I came home Sunday evening to find my 11 year old dog Einstein had died. He had not been sick at all. I was devastated and being new to the area, had no clue who to call. My pet sitter told me about PETS. From the initial phone call, to delivery of Einstein to PETS, to today when I picked up his ashes, I and Einstein were treated with respect, dignity and loving consideration. I received a condolence card from them Tuesday. When I picked up Einy's remains today, I was given them in a lovely box and also was given a very thoughtful, wonderful gift - a heart with Einy's paw print (dirt and hair included) and his name written on it. This was a very loving, considerate touch and a wonderful keepsake. Thank you to everyone whom I encountered and all who cared for Einstein. I appreciate you!Read Less
My first experience here was when my terrier was attacked by a vicous dog. The staff was awaiting our arrival and took excellent care of her! I’ve also taken my kitty here for a lesser emergency and i... Read More
My first experience here was when my terrier was attacked by a vicous dog. The staff was awaiting our arrival and took excellent care of her! I’ve also taken my kitty here for a lesser emergency and is very affordable and the staff gave great care. I’m happy to have such a safe place for my pet emergencies! Read Less
brett utterback
7 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Joe sharrock and the entire staff were extremely friendly and excellent to work with. While my issue was minor, they are were all very forthcoming with all information and very easy to work with. ... Read More
Dr. Joe sharrock and the entire staff were extremely friendly and excellent to work with. While my issue was minor, they are were all very forthcoming with all information and very easy to work with. Being new to the area, from the experience I've had, they will be my new veterinarian from now on. Read Less
AP SECURITY
2 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Such a great place of people. They go above and beyond to help your pet. Such a caring staff. I appreciate everything they did to help me and my cat. Thank you all.
David Naill
28 May 2018
REPORT
☆☆☆☆☆
REPORT
It is unfortunate that the only after hours veterinarian clinic in the Greeley/Evans area is staffed by incompetence. I understand a $100 office visit, however when you don't get service for a simple... Read More
It is unfortunate that the only after hours veterinarian clinic in the Greeley/Evans area is staffed by incompetence. I understand a $100 office visit, however when you don't get service for a simple procedure and are only getting smoke blown up your backside because they want to sell and complete services for up to $800-$1,000 more, it is clear to see what their priorities are. So, possibly maybe a couple minutes examining my dog and five more minutes of smoke blowing I left with my dog a $100 less in my pocket, no services rendered. I was certainly mistaken in assuming this was a legitimate business. Save yourself some frustration and drive to Loveland, they certainly could not be worse! It is also unfortunate if one "vet" throws a shadow over their whole organization if this is not their usual method of operation. Read Less
Maressa Lujan
9 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I wish I could rate this at a 0. This was the worst clinic I have ever set foot in. I took my pup in for a dog bite and they charged me 750 for them to suture his ear and do a thorough exam on him. Th... Read More
I wish I could rate this at a 0. This was the worst clinic I have ever set foot in. I took my pup in for a dog bite and they charged me 750 for them to suture his ear and do a thorough exam on him. They said, "there is a puncture wound on his chest, just let it drain." 10 days later there is a hole, about 2 inches wide and 3 inches long where the wound was. I took him into my vet and he had to have another 500 dollar surgery due to lack of thoroughness.... my dog had 2. Not 1. But 2 teeth from the other dog in the puncture wound that they missed. My vet was not pleased that the ER vet missed the 2 teeth abd didn't place a drain. My other dog was neutered at this same ER clinic a week after the first pup had his surgery and I called them because his incision is extrememy red. The girl I spoke with on the phone said I would have to pay for him to be checked again. Her attitude was very snobby and uncaring about my dogs. I told her if I have 2 different pets with 2 different surgeries and 2 different infections from this ER, that's a poor sign about their practice. I wish I could upload pictures. DO NOT TAKE YOUR PETS HERE. Read Less
Sara T
27 Mar 2018
REPORT
☆☆☆☆☆
REPORT
My puppy hurt her paw and they were fast and helpful and very nice! So happy to have a place to take my furbaby after hours in case of emergency! They took her back right away and since they had no hi... Read More
My puppy hurt her paw and they were fast and helpful and very nice! So happy to have a place to take my furbaby after hours in case of emergency! They took her back right away and since they had no history for her they got our info quickly and efficiently. Thanks ladies! Read Less
Caryn Angel
12 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I am so sorry that some of you had such a horrible experience. I brought my Rottie in when she was delivering pups and one was stuck. They were amazing! No judgement, very compassionate and extremely ... Read More
I am so sorry that some of you had such a horrible experience. I brought my Rottie in when she was delivering pups and one was stuck. They were amazing! No judgement, very compassionate and extremely helpful. Did only what was necessary and handled it well. I would recommend them any time! Read Less
Daniel Dahlman
16 Nov 2017
REPORT
☆☆☆☆☆
REPORT
My cat had cancer and was dying and this vet WENT ABOVE AND BEYOND I was whailing and crying and they cried with me and went above and beyond. Their kindness and love is unmatched and this vet gives y... Read More
My cat had cancer and was dying and this vet WENT ABOVE AND BEYOND I was whailing and crying and they cried with me and went above and beyond. Their kindness and love is unmatched and this vet gives you answers, expert experience and they treat you like a human being with respect and love. This vet is the best I've ever been in (and I've been to vets in Australia, Canada, NZ and all over the US). The staff deserve an award. Read Less
autumn gibson
20 Aug 2017
REPORT
☆☆☆☆☆
REPORT
This place has always been extremely amazing to me and my animals! I would go any where else for a pet emergency! Staff is great and educated and always very supportive of the owners feelings! Also, I... Read More
This place has always been extremely amazing to me and my animals! I would go any where else for a pet emergency! Staff is great and educated and always very supportive of the owners feelings! Also, I think it's very awesome that they call the next day to check in with the animal! Or when I had to put my cat down a year ago they sent a card in the mail! You guys are AWESOME! Keep up the great work! Read Less
DEBBIE Preston
3 May 2017
REPORT
☆☆☆☆☆
REPORT
The staff was/is extremely professional, kind, patient with my dog, who has anxiety issues, and compassionate. 5 stars, definitely recommend.
Abby Lee
3 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I never review, but this was a terrible experience. I found a cat injured on the highway at 12am. It had a gash in its leg and it was bleeding, so I brought it here. They asked me to get the cat and I... Read More
I never review, but this was a terrible experience. I found a cat injured on the highway at 12am. It had a gash in its leg and it was bleeding, so I brought it here. They asked me to get the cat and I told them that the cat didn't want to be touched so I could use help. They came out to my car and opened many doors and one vet attempted to scare the cat towards the other vet. Of course, with so many doors open, the cat fled through one of the other open doors. They just watched the cat run away and said "Well, if it can run it's fine", chuckled a bit, and walked back inside. The lack of care and the incompetence of the employees that I dealt with infuriated me. Do not take your animals here, at least not to the night staff. Read Less
backdraft57
26 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Not sure why others had a bad experience. The vet techs and receptionists were very friendly and professional as was the Vet. Yes it's a little more expensive than your normal Vet ($30 more for us) ... Read More
Not sure why others had a bad experience. The vet techs and receptionists were very friendly and professional as was the Vet. Yes it's a little more expensive than your normal Vet ($30 more for us) but it's a hospital and your vet isn't available at 11p.m. or 24/7, 365. We had no pressure, just options given. Read Less
Tiffany M
22 Mar 2017
REPORT
☆☆☆☆☆
REPORT
DONT USE THIS CLINIC!!! I took my boxer in for uncontrolled bleeding in her leg. They were able to stop the bleeding and glue my dogs leg wound up. I was told that if the split came open to just bring... Read More
DONT USE THIS CLINIC!!! I took my boxer in for uncontrolled bleeding in her leg. They were able to stop the bleeding and glue my dogs leg wound up. I was told that if the split came open to just bring her back so that they could just put a band around the leg since it was in a weird spot. That night I was happy. However, tonight my dogs wound came open and when I called to see if I could come in to get that band the receptionist said I would be charged the $98+ exam fees AGAIN!!!!! I told her that is not what I was told and she said that since they are an emergency hospital they will charge me for coming in. They charged me a lot of money for a temporary fix! Now I get to spend more money to get my dog fixed somewhere else! DO NOT USE THIS CLINIC! Read Less
Sunshine Sparkle
26 Feb 2017
REPORT
☆☆☆☆☆
REPORT
This hospital saved my dogs life. They took incredible care of her when she was hospitalized and I must say they have people there who genuinely care about your animal. However I would be remiss to n... Read More
This hospital saved my dogs life. They took incredible care of her when she was hospitalized and I must say they have people there who genuinely care about your animal. However I would be remiss to not to warn people of three things: they require payment upfront, they are expensive and it's a good idea to take notes if your animal is there for more than one shift as communication between shifts was spotty. Despite these things I can't give them any less than 5 stars for the stellar level of care! Read Less
Sydney Foster
8 Feb 2017
REPORT
☆☆☆☆☆
REPORT
My dog somehow managed to get an abscess just above his eye. It was the day after Christmas, our normal vet wasn't open, and his eye was almost swollen shut, so we took him to Pets Emergency Hospital... Read More
My dog somehow managed to get an abscess just above his eye. It was the day after Christmas, our normal vet wasn't open, and his eye was almost swollen shut, so we took him to Pets Emergency Hospital. They were able to drain the abscess, give him some pain meds and antibiotics, and we had our little dog back to normal in a couple days. It was a little pricey, but that's why I carry pet insurance so one incident doesn't mean bankruptcy or having to choose between his health and our bills. I would definitely recommend this place to anyone in need of vet services outside of regular business hours. Read Less
Justin Watson
29 Jan 2017
REPORT
☆☆☆☆☆
REPORT
The night staff is extremely rude and unprofessional. Looked and acted like tweakers. Very suspicious activity going on in the back room. Male vet was very hesitant to show his face.
Betsy Elizabeth Sifuentez
19 Dec 2016
REPORT
☆☆☆☆☆
REPORT
On the 13th of December 2016 you guys fixed my dog and she is doing amazing! Thank you so much!!!! You did a amazing job!! I am very thankful! Her scar is already better and it looks great! Thank you... Read More
On the 13th of December 2016 you guys fixed my dog and she is doing amazing! Thank you so much!!!! You did a amazing job!! I am very thankful! Her scar is already better and it looks great! Thank you and God bless you all at Pets emergency hospital! Read Less
Eric LeCheminant
19 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The lady didn't get her name she had glasses last night but her and her staff I want to thank my puppy bella didnt make it but they tried to save and do as much as they could with the situation. Thank... Read More
The lady didn't get her name she had glasses last night but her and her staff I want to thank my puppy bella didnt make it but they tried to save and do as much as they could with the situation. Thank you very much. She ment so much to me . I hadn't felt peace and warm love like the way she showed me every time she seen me walk in . I miss her Read Less
Alyssa Baker
16 Dec 2016
REPORT
☆☆☆☆☆
REPORT
My silly dog decided to bite into his own upper lip getting fiesty with a housemate. I called and spoke to Kelsie who instructed me to bring him in. Dr. Brock and his staff that day were great in hand... Read More
My silly dog decided to bite into his own upper lip getting fiesty with a housemate. I called and spoke to Kelsie who instructed me to bring him in. Dr. Brock and his staff that day were great in handling my people-fearful dog and getting us back to playing in no time! 10/10 will recommend to ANYONE for emergency pet services. Not only were they affordable, they genuinely demonstrated concern and care for this crazy mutt. Read Less
Scott Brixius
5 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Well i took my dog to them on Sunday morning at 8 oclock for a SEVERE laseration which cut a major tendon as wel as a major artery,, and the doors wasnt only open,, but the people were as open as the ... Read More
Well i took my dog to them on Sunday morning at 8 oclock for a SEVERE laseration which cut a major tendon as wel as a major artery,, and the doors wasnt only open,, but the people were as open as the door!! They worked with me for the price of the surgery and the way they treated me and my doggy was extremely well!!! Thank you guys for your caring attitudes and for the help you give animals!!! Read Less
Adrienne Happy Herom
23 Nov 2016
REPORT
☆☆☆☆☆
REPORT
My dog had a very deep lasceration that got infected. They have taken excellent care of my dog. Great team of people.
Bree Soliz
22 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I had to see a Vet immediately this morning to treat my kitten. She had popped a stitch from her spay. They were very loving and gentle with her. I was surprised at the bill. It was more affordable th... Read More
I had to see a Vet immediately this morning to treat my kitten. She had popped a stitch from her spay. They were very loving and gentle with her. I was surprised at the bill. It was more affordable then I expected. I was happy with my experience there. Read Less
Cari Matthews
6 Nov 2016
REPORT
☆☆☆☆☆
REPORT
If I coud rate this place on how actually felt it would e -10 stars....What a joke this place is, they could give two shits less about the animals just about getting paid. $89 dollos for the to do ab... Read More
If I coud rate this place on how actually felt it would e -10 stars....What a joke this place is, they could give two shits less about the animals just about getting paid. $89 dollos for the to do absolutely nothing except do tell me what the Weight an temperature was of my dog. Did not do an exam of anything. But for $1700 or moe they thibkthey could have done something. But the 2 1/2 hours we sat there one would of thought they could try to rehydrate her instead of taking they're sweet ass time, to figure out hwto jack up the price as much as possible. Do not take your animal there if you care or want people that actually care about animals. Read Less
Hailey Goddard
4 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Well worth the price and piece of mind. My 4lb chiweenie got a bad laceration last week. Thought it was probably a cat attack while she was roaming our backyard.
I'm a budget conscious mom of 2 and ... Read More
Well worth the price and piece of mind. My 4lb chiweenie got a bad laceration last week. Thought it was probably a cat attack while she was roaming our backyard.
I'm a budget conscious mom of 2 and though this cut looked gnarly (2.5 inches or so) I thought I'd let it play out. Not a lot of blood, clean cut, she didnt seem to be in pain, was eating well and had plenty of energy. Thought I could handle it on my own. Bad judgement on my part in hindsight because I could have just gotten a consultation for about $50 just to see what could be done.
6 days later the wound wasn't healing and I was up nights worrying that my baby dog might not recover at all for my lack of judgement. Brought her in and the staff were very professional. I knew I'd left it a bit long but they were very solution oriented and got right to a plan for fixing her up.
I felt the pricing was very fair considering all the heartache and worry our whole family had endured watching our little dog be in pain. I highly recommend their services and am so thankful I trusted their expertise to care for my little fur baby. Read Less
JoLynn Diesing
10 Aug 2016
REPORT
☆☆☆☆☆
REPORT
****BEAWARE**** AVOID THIS PLACE AT ANY AND ALL COST THERE ARE MUCH BETTER EMERGENCY VET OFFICES IN GREELEY AREA THESE PEOPLE ARE IN IT FOR THE MONEY. TO PERFORM AN EMERGENCY SURGERY ON AN ANIMAL AND ... Read More
****BEAWARE**** AVOID THIS PLACE AT ANY AND ALL COST THERE ARE MUCH BETTER EMERGENCY VET OFFICES IN GREELEY AREA THESE PEOPLE ARE IN IT FOR THE MONEY. TO PERFORM AN EMERGENCY SURGERY ON AN ANIMAL AND LEAVE THE ORGANS INISDE THAT THEY AGREED TO TAKE OUT IS NOT ONLY UNACCEPTABLE BUT IS PROOF OF ANIMAL NEGLIGENCE! AS THE OWNER OF THE FACILITY YOU SHOULD UTTERLY EMBARRASSED YOU RUN A FACILITY WHERE YOU PROHIBIT THIS TYPE OF BUSINESS! TO CHARGE ME 4000 FOR AN EMERGENCY SURGERY LEAVE PARTS INSIDE MY ANIMAL THEN RECHARGE ME TO FIX YOUR MISTAKE IN WHICH MADE MY ANIMAL SUFFER FOR A YEAR?!?! WRONG I'M NOT DONE FIGHTING THESE FOLKS AND AM REPORTING TO BBB AND STATE OF COLORADO VETERNARIAN BOARD AS AN ANIMAL LOVER THIS PLACE NEEDS TO BE SHUT DOWN DUE TO THE LACK OF CARE THEY PROVIDE I'LL ANIMALS! TO ALLOW AN INTERN TO OPERATE ON MY ANIMAL IS ONE THING, TO NOT HAVE AN OVERSEEING PROVIDER IS ANOTHER AND TO NOT NOTIFY FAMILIES AND CLIENTS THAT YOU ALLOW INTERNS TO OPERATE WITH NO OVERSEEING PARTY IS REDICULOUS! STAY AWAY FROM THIS PLACE THEY CAUSE MORE HARM THEN GOOD Read Less
Sandy Carpio
8 Aug 2016
REPORT
☆☆☆☆☆
REPORT
You did an amazing job with my 4 day old German Shepherd. Thank you so much!
Cat Drentlaw
26 Jun 2016
REPORT
☆☆☆☆☆
REPORT
They are currently treating my dog for rat poison. The prices are SUPER reasonable- especially for an emergency vet!! They have a good location and everyone is friendly even though I forgot to leash m... Read More
They are currently treating my dog for rat poison. The prices are SUPER reasonable- especially for an emergency vet!! They have a good location and everyone is friendly even though I forgot to leash my dog! I'm so glad they are here and doing a great job. My dog was okay and he still likes going to the vet even though they had to puke himRead Less
Chelsea Chase
9 Feb 2016
REPORT
☆☆☆☆☆
REPORT
They went above and beyond to help. Great place and very friendly staff.
Brittney Province
2 Sep 2015
REPORT
☆☆☆☆☆
REPORT
They were amazing. My puppy ended up getting D-con poisoning and they immediately started to get testing done, xrays, and fluids. They were so calm even with how hysterical I was from her being ill. T... Read More
They were amazing. My puppy ended up getting D-con poisoning and they immediately started to get testing done, xrays, and fluids. They were so calm even with how hysterical I was from her being ill. They were very knowledgeable and kind. So glad my puppy got the best care and is still with us today. Read Less
Jan R.
19 Jun 2015
REPORT
☆☆☆☆☆
REPORT
They exist to make profit. I took a dog in once and they didn't accomplish anything, even after shelling out heaps of cash. A reputable friend of mine took their cat in for a minor, non-invasive proce... Read More
They exist to make profit. I took a dog in once and they didn't accomplish anything, even after shelling out heaps of cash. A reputable friend of mine took their cat in for a minor, non-invasive procedure and it somehow came out of there with a broken leg. Read Less
Christopher W.
23 May 2015
REPORT
☆☆☆☆☆
REPORT
So my dog had a fight with my sister in law dog. We noticed some blood coming from my dogs paw so wanted to get him checked out to double check. We looked up this place and took him in since it said 2... Read More
So my dog had a fight with my sister in law dog. We noticed some blood coming from my dogs paw so wanted to get him checked out to double check. We looked up this place and took him in since it said 24 hrs. Everything seemed like a good place and I was able to stay with my dog. First tech came in and I filled out some paperwork. Then after they took the paperwork I talked about what happened and she asked details. Nothing out of the normal so far, she even told me ways to help him recover then she left to get the quote on how much it will be. When it was brought in, wow, was all I could think. Visit and them to do some things was $260 but everything would have been over $300+. I might not be a well trained vet but I know when I'm going to get the shaft. Told them no thank you and paid my $81 for the visit and gonna take care of my dog myself. Save your time and effort. BTW I read yelp reviews while I was waiting to find out I'm not paying more just for them to do what I could. Read Less
Tiffany J.
1 Mar 2015
REPORT
☆☆☆☆☆
REPORT
We have used pets a few times for after hours emergency. I would recommend them to anyone. As far as emergency hospitals go, they are extremely affordable and I believe your pet receives great care th... Read More
We have used pets a few times for after hours emergency. I would recommend them to anyone. As far as emergency hospitals go, they are extremely affordable and I believe your pet receives great care there. Read Less
Steve Rueb
24 Dec 2014
REPORT
☆☆☆☆☆
REPORT
My wife and I have had to bring both our Labrador retrievers there many times. Our dog was hit and killed last year and at the time we brought her in she was already gone. They treated her body with d... Read More
My wife and I have had to bring both our Labrador retrievers there many times. Our dog was hit and killed last year and at the time we brought her in she was already gone. They treated her body with dignity and the staff was extremely sympathetic to our situation. Just recently our two dogs got into a tussle with each other and sustained minor injuries. Both dogs were put under sedation and treated for their open bite wounds. I brought them in for rechecks and the wounds healed up nicely. the staff truly cares! Read Less
Aaron Harris
9 Dec 2014
REPORT
☆☆☆☆☆
REPORT
I have utilized the services of Pets Emergency Hospital and Dr. Sharrock for several years. I have consistently been impressed with the candor and knowledge of the staff and Dr. Sharrock.
One intera... Read More
I have utilized the services of Pets Emergency Hospital and Dr. Sharrock for several years. I have consistently been impressed with the candor and knowledge of the staff and Dr. Sharrock.
One interaction I remember is when my last dog was getting up there in age he started to have pain in one of his rear legs. The staff was incredibly gentle and caring with him even though he was in a lot of pain. Dr. Sharrock gave me a variety of options for treatment from the very expensive to the less expensive. Since I am not made of money I chose the option somewhere in the middle. Due to the treatments (e.g. medication and special food) my dog was able to maintain a high quality of life for several more years with very little pain.
When I get another pet I will return to use their services. Read Less
Aaron H.
9 Dec 2014
REPORT
☆☆☆☆☆
REPORT
I have utilized the services of Pets Emergency Hospital and Dr. Sharrock for several years. I have consistently been impressed with the candor and knowledge of the staff and Dr. Sharrock. One interact... Read More
I have utilized the services of Pets Emergency Hospital and Dr. Sharrock for several years. I have consistently been impressed with the candor and knowledge of the staff and Dr. Sharrock. One interaction I remember is when my last dog was getting up there in age he started to have pain in one of his rear legs. The staff was incredibly gentle and caring with him even though he was in a lot of pain. Dr. Sharrock gave me a variety of options for treatment from the very expensive to the less expensive. Since I am not made of money I chose the option somewhere in the middle. Due to the treatments (e.g. medication and special food) my dog was able to maintain a high quality of life for several more years with very little pain. When I get another pet I will return to use their services. Read Less
L W.
1 Dec 2014
REPORT
☆☆☆☆☆
REPORT
Should have read reviews before I went :( money hungry place doesn't care about pets. They slapped me with a $1290 bill & asked me to sign guilting me my cat would die without a catheter put in. I cou... Read More
Should have read reviews before I went :( money hungry place doesn't care about pets. They slapped me with a $1290 bill & asked me to sign guilting me my cat would die without a catheter put in. I couldn't do it. Begged them to at least give me pain meds for it...$185 later I left. Monday morning took him to a regular vet & a $30 urinalysis showed he had a UTI...$90 later I left & my cat is on the mend. I called & talked to the head doctor at Pets & he was "sorry" but no compensation for a WILD MISDIAGNOSIS!!! Glad I was smart & only out $185...others haven't seemed so lucky. There were people in there while I was there feeling awful & discussing their dogs $1000+ bill....makes ya wonder! I will never return to this business! Read Less
Joel Poquette
21 Sep 2014
REPORT
☆☆☆☆☆
REPORT
I have so many things to say about this vet. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back and came out with a quote a few min... Read More
I have so many things to say about this vet. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back and came out with a quote a few minutes later. Lucky for us we have high enough limits on our credit cards to pay but I can't imagine the pressure someone who doesn't have the financial ability to pay up front goes through. It's disgusting that they would put you through that when your family member is dying. She was admitted for 24 hours. Two blood tests were done and they were reluctant to email them to us for review by our regular vet. After they gave us the blood work and status of our dog they tried to get us to keep her there another day. Our vet had no hesitation in advising that wasn't necessary at all. They just wanted more money from someone who obviously doesn't have much. Dr Castle was unhelpful, indecisive, rude, and uncomfortable to be around. When we were checking out the secretary couldn't read, the word "only" was spelled wrong on my paperwork, and doctor couldn't be bothered to bring my dog out, despite there not being another patient in the entire building. My dog, led by who I believe was a nurse and was covered in urine. This place is a poor excuse for a hospital. Have a plan in place to bring your pet elsewhere. Read Less
Joel P.
20 Sep 2014
REPORT
☆☆☆☆☆
REPORT
I have so many things to say about this vet. The previous comment is dead on. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back a... Read More
I have so many things to say about this vet. The previous comment is dead on. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back and came out with a quote a few minutes later. Lucky for us we have high enough limits on our credit cards to pay but I can't imagine the pressure someone who doesn't have the financial ability to pay up front goes through. It's disgusting that they would put you through that when your family member is dying. She was admitted for 24 hours. Two blood tests were done and they were reluctant to email them to us for review by our regular vet. After they gave us the blood work and status of our dog they tried to get us to keep her there another day. Our vet had no hesitation in advising that wasn't necessary at all. They just wanted more money from someone who obviously doesn't have much. Dr Castle was unhelpful, indecisive, rude, and uncomfortable to be around. When we were checking out the secretary couldn't read, the word "only" was spelled wrong on my paperwork, and doctor couldn't be bothered to bring my dog out, despite there not being another patient in the entire building. My dog, led by who I believe was a nurse and was covered in urine. This place is a poor excuse for a hospital. Have a plan in place to bring your pet elsewhere. Read Less
Ann H.
16 Dec 2013
REPORT
☆☆☆☆☆
REPORT
I took my very sick cat there today. They grabbed him took him in the back have me paperwork to fill out. Then a tech comes out to talk and hands me a 750 dollar bill for test they would like to pr... Read More
I took my very sick cat there today. They grabbed him took him in the back have me paperwork to fill out. Then a tech comes out to talk and hands me a 750 dollar bill for test they would like to preform. What have you been doing this whole time? Not helping my dying cat but making a list of tests you would like to preform as long as I pay in advance. I tell them I have 300 on me..will pay the rest. She says she will talk to the Dr. more time wasted. She then comes out and says they will gladly wait while I call family and friends to borrow the money. Refused to help him unless paid 750 NOW before they will even look at him. I scoop him up and take him to another vet by them to much time had been wasted. That vet not only tried to treat him they didn't give up until he passed then refused any type payment. Stay away from these horrible people. I now get to tell my for year old get cat it's dead right before Christmas Read Less
Karen Connelly
2 Jul 2010
REPORT
☆☆☆☆☆
REPORT
I cannot say enough nice things about my experience with PETS Emergency. I came home Sunday evening to find my 11 year old dog Einstein had died. He had not been sick at all. I was devastated and b... Read More
I cannot say enough nice things about my experience with PETS Emergency. I came home Sunday evening to find my 11 year old dog Einstein had died. He had not been sick at all. I was devastated and being new to the area, had no clue who to call. My pet sitter told me about PETS. From the initial phone call, to delivery of Einstein to PETS, to today when I picked up his ashes, I and Einstein were treated with respect, dignity and loving consideration. I received a condolence card from them Tuesday. When I picked up Einy's remains today, I was given them in a lovely box and also was given a very thoughtful, wonderful gift - a heart with Einy's paw print (dirt and hair included) and his name written on it. This was a very loving, considerate touch and a wonderful keepsake. Thank you to everyone whom I encountered and all who cared for Einstein. I appreciate you!Read Less