Terrible bedside manner by Chris who was obviously more interested in getting off work on time than helping our dog who was bleeding profusely from the mouth. Chris and Dr. Brien Johnson chalked it up to a cut under the tongue and sent us home with antibiotics. The same night our dog vomited mass amounts of blood and we knew something wasn't right so we went to another vet the very next morning and sure enough, a lacerated artery under the tongue! He would have bled to death had we taken their advice and just given him the antibiotics. They basically said that dogs bleed more from the mouth but how can anyone thing that gushing dripping blood from a dog's mouth is just a simple cut. Seriously. I had all the confidence in the world in the female doctors at this facility and I have even put two dogs down there but never again will I go there! It is quite unprofessional to tell someone who's dog is bleeding profusely that they just made it by 30 seconds and we are no longer open 24 hours (in a rude tone). I have never been to a vet's office that would be more worried about closing down on time than helping my pet. Read Less

My dogs love going to the vet when they go here! The staff is super friendly and helpful and always treats my dogs royally when they are here. We've had a lot of vet visits lately (elderly dog, over-active dog, and fosters...it never ends!) and they have all been fabulous. Dr. Brien is our new favorite vet. He listens and takes the time to explain things and is not afraid to refer you out if he thinks that is the next best step. Read Less

Outstanding service. Was able to see my cat and I in a relatively small amount of time. Caring, compassionate towards my cat. Dr. Liz was able to answer my questions, tech and others were professional. Never paid for an emergency call on an animal before, but seemed fair. They followed up with a check up call 3 days later and were pleased to hear how we were doing. Everything done right there: X-rays and prescriptions. Read Less

I love, and appreciate this vet more than any other I have been to. When my pup was very very sick (he didn't make it, but they fought the good fight with him), Dr. Murdock was there every step of the way. I had been at three other vets before coming, and I recommend them to people who don't even live up here. Their prices are INCREDIBLY reasonable, trust me, I had to get multiple tests and procedures done and they were by far the most affordable. If you think thus place is overpriced, especially for the level of care given, you clearly do not go to a good vet. Read Less

My therapy dogs have been cared for by Evergreen Animal Hospital for five years. Vets are caring, explain conditions, procedures, and options for care that gives us confidence in their judgement. Dr. Terry Stephen and has handled surgery for my dogs with knowledge and skill that allowed them to quickly return to service. Staff is animal friendly and efficient. Read Less

The best veterinary practice I have ever experienced. The staff is caring and friendly and they take wonderful care of our kitty. I can't imagine a more pleasant, welcoming experience. My wife and I often say that it would be great if they provided our medical care too :-) (and we have a great personal doctor, so that's a real compliment!) Read Less

Not pleased.. I felt they miguided us so they could make a few more bucks on tests that other vets with more experience (or honesty) wouldn't have done... Google was way more helpful to us with our pets recent issue.. do your own research before visiting here to help avoid being taken advantage of. taking my money elsewhere from now on... and yes, I am reviewing the correct "vet clinic" near bergen park.. Read Less

Have gone to Evergreen Animal Hospital for 18 years. Terry Stephens is the best. Have always had great care. The other vets and techs there are very good at their job and really care about your animals. Read Less

awful! could never go there again and you may not want to either. long story short. in a crisis in off-hours, took my cat there. his fur had pulled off his chin (he is a maniac). young visiting vet glued it on and i paid $200 and they handed me maniac cat.  next day, fur off chin again but my own vet was back in town. kissed the $200 goodbye, paid my vet another 100 and she stitched it up. good from there on. conclusion - evg animal hospital uses non-accountable visiting young vets who don't do good work....probably so they can make money off of them yet not be accountable to the patient.  this is not the worst part of the story!!!!!!!!receive a phone call a month or so later on a saturday with their billing person bonnie screaming at me on the phone that i owed them money. no i paid my bill, my husband was standing there and i said, i paid that bill on the spot. he agreed. he said they would not give you the cat until you did. she was nasty. on following monday, called the owner (wife) who looked into it and called me back. yes she agreed i paid my bill and apologized for nasty billing bonnie. i think she concluded it was someone with my same name.  i also told her the work stunk anyway. she agreed that young visiting vet was incompetent and they sent her on her way. we left it - i paid my bill and i always do - i have a credit rating of over 800.one year goes by, again maniac cat does something else, of course in off-hours and my mobile vet is away. i call evg animal hospital to make sure they are open before i drive over from conifer. the person asks my name, number, puts me on hold. when he comes back on line, he says i cannot come to the hospital as i owe them money. i say, no this was a mistake on your end, speak with owner. he puts me on hold. comes back on line and says no, i cannot come over. be aware that 1. they might provide incompetent and substandard but full cost care for your pet, and 2. they may accuse you of not paying a bill you already paid and call you to scream at you even when it has nothing to do with you, and 3. they may refuse your pet emergency care because of #1 and #2 and #3 is - they stink. i had to drive to town. the maniac cat is well but no one should use this vet. they are unethical to say the least and caring for animals is far down the list...but making money even if they have to bill you over and over for an already paid bill, well they put all their talent there it seems. i should have reported them to a ethics group but i don't know if one exists. Read Less

I have taken my dogs to Evergreen Animal Hospital for years and can't say enough. The people there are friendly and always welcoming. The vets are extremely knowledgeable. They do not "over-prescribe" tests, etc. I highly recommend this place! Read Less

I've never heard of a free initial check up.  I've never heard of an 8:30 p.m. non-emergency or urgent appointment.  Not until yesterday.  My dog broke one of her back nails pretty high up on the nail to the point where I didn't feel comfortable handling it myself or letting it run its course without a vet telling me that was ok.  I called them because they were closest to me.  They got me a same day 8:30 p.m. appointment and assured me that the appointment wouldn't cost anything unless the doctor thought she needed to treat the nail.  Still skeptical at this point.So when the doctor recommended that I just keep trimming the nail as the quick receded and the nail eventually dropped off, AND THAT I GO HOME WITH NO CHARGE, I was shocked.  I've never left a vet for a small item without a big charge.  I've never had a vet see my dog for the first time without demanding a vet appointment fee of $50+.  Iwas still driving to Littleton for these reasons (no discredit to my old vet - she was great too).  But Dr. Murdock is my dogs' new vet.  Couldn't recommend her more. Read Less

Amazing!!! Simply Amazing...every time I visit, they treat our entire family. The Doctors are incredible...spend time and understand the pets, the kids and us...and the office staff is equally kind...Just cant say enough good about the whole practice. Read Less

Evergreen Animal Hospital is AMAZING!! We have been taking our dog there since she became part of our family 5 years ago. Everyone there is kind, helpful and very sympathetic. She has received the best care and I always know she is in good hands. Dr. Rice-Watkins always looks out for the best interest of our pup and truly cares. I highly recommend them for any and all of your pet needs. Read Less

We recently rushed our dog to Evergreen Animal Hospital. She had difficulty in breathing, and in fact, had stopped breathing on the way to EAH but had been revived. We called to let them know we were on our way and when we arrived one of their technicians was waiting for us. Two others were in the emergency room, anticipating our arrival. The entire staff, especially Dr. Terry (Stephen) was considerate, sympathetic and oh so patient in answering our questions and concerns. They allowed us to be with her; a huge comfort to us. Sadly, we lost her, despite their heroic efforts. They called us and when we arrived they gave us their time, sympathy and we left with a hug. I would recommend to anyone to use EAH as your vet, and God forbid, if your pet needs them in the middle of the night, on weekends or on holidays - they'll be waiting for you. Read Less

Evergreen is a pet lovers area; As a long time Evergreen resident, pet owner and pet lover, myself I choose a different vet service in the area. My experience with the Evergreen animal hospital the 24 hr vet service was not only unprofessional, I was also bullied by the owner Dr. Terry Stephens, and his staff. Not to mention Dr Stephens was more concerned with covering his staffs tracks, rather then tending to the patient in need. Based on how I was treated, I encourage everyone to take the extra mile and head to Wheat Ridge 24 hour emergency if they need emergency vet services. Also I would encourage people and pet lovers to use a different vet service in the Evergreen area, the prices are sky high and the service is subpar at this facility. After reading serveral reviews, I realize that the service being provided is that of theft, judgement and public slander. Rather than care for our furry friend, I thought medical providers took an oath, Dr Terry Stephens doesn't seem to uphold his medical oath. Also his staff seems to have the same moral. Oh and to the rebuttal master on here, no one cares, you actually further prove the point that this is a horrible vet facility. 1 Awful experience, I've told over 10 people - imagine that ripple effect. Read Less

I recently had a sick dog and my vet was full so my wife and I took our pooch in here.  We did not have the greatest experience,  but it could've been worse.  We checked in while we waited in the lobby. The main waiting area is large and luxurious; quite comfortable to be honest.  The exam room was much smaller and less comfortable though.  The nurse was friendly, but was a poor listener/communicator. We believe she neglected to relay certain information to our doctor (certain symptoms, and our request to hold off on prescribing medication until we could review the blood tests). Another thing that didn't settle well with us was when one nurse told us she (dog) was well hydrated,  and another told us she was quite dehydrated. The doctor was very brief and ambiguous while she catalogued her symptoms.  Example: the vet took her stethoscope and at some point said, "mmm, rough." She left shortly after without offering much explanation of her findings, and not expounding on the "rough" comment.  The nurse then returned and gave us what seemed an inflated estimate,  including things like: $55 for "unknown misc drugs" and $210 for 3 xrays. I asked why the xrays, I've never required them when I've had the flu. She told us the doctor thought the breathing was rough.  We asked what that meant and the nurse smiled and shrugged. To her credit though,  it was kinda up to the vet to explain to us,  not her.  Another faux pas was when we received our estimate;  at the top it wasn't our information,  it had someone else's full name, address,  phone etc. I don't see some giant conspiracy here,  but my wife and I just both recently had our personal information stolen and are still dealing with to this day.  This is a careless mix up, but one with mentioning.  Also,  we were not able to stay with our dog, for the blood drawing and shot she received. I've never experienced that before; My vet (Front Range Vet Clinic) encourages familial support for comfort. In summary,  could've been better,  could've been worse.  I don't think I could recommend this place to my family unless it was truly an emergency.  It felt cozy, but also like a money trap. I couldn't relinquish my trust to them for these reasons. Read Less

Excellent care, have seen several of the vets. They saved our Beagle Lady when she had hemorrhagic enterocolitis. We  had a hernia surgically fixed on our German Shepherd, Duchess, when she was spayed. The cost of both was very reasonable. If they hadn't had 24 hour service Lady would have died. I have read the bad reviews on Dr. Terry and I have to say I have had a completely different experience, he is compassionate and understanding. Not to negate your experiences but  sometimes when we are  grieving it is close to impossible not to be sensitive. Read Less

I just wanted to express everyone that read the owners response to my earlier review that I was never even offered x-rays nor was it expressed to me that she my may need them because of possible cancer. They straight up told me they didn't offer better care because they got the impression I had no money. If i was smart I would be challenging this doctor and the practices licences to practice! this place makes me sick! They only see dollar signs. They dont care about the well being of your pets and best friends. They can get on here and express how terribly sorry they are but never once did they apologize to me in person or the phone how sorry they SHOULD be for making a poor dog suffer because I i am not rich. If the x-rays were offered I would have done them immediately. You guys offered to keep her overnight, give her fluids and charge $1300.00 for that! NEVER offered x-rays. Keep lying you guys - if it helps you sleep better. Cali was my life. I would have never decline a procedure to be done that may have spared her such agony.Read Less

Went there to have my dog checked up because she seemed to be very sick, found out she had cancer and was dying. We waited a few days to see if she would get better and when she didn't we went in to see options. After we decided that putting her down was the best thing for her I have never seen such a rude insensitive group of people in my whole life. They put me through the worst experience of my life then basically kicked me out because we called them out on how awful they were being. They don't care at all about you or your pet all they care about is getting paid! One minute telling us to take our time saying goodbye (after they already put in an IV to put her down) then while we are saying goodbye and dealing with our grief they keep coming in to ask how they are getting paid...Will never go back and I will tell everyone I know not to go there. Absolutely disgusted Read Less

I have lived in many places during my lifetime and being a multi-pet household, I have had many vets. This clinic is by far my favorite. I especially love Dr. Amy Hartman and Dr. Terry Stephens. The caring and compassion shown to clients by these doctors and their staff is unparalleled. Dr. Murdock and Dr. Celeste are wonderful, too. Whether my pets are healthy and going to the clinic for wellness visits, sick and needing their help or having their final trip to the vet to be put to sleep, these folks are awesome. I always feel that my pet is the most important pet they've seen that week, from the smiling and attentive receptionists who greet me to the technicians who take care of my pets to the vets. Dr. Amy has helped me manage my 18-yr-old cat's kidney disease for 2 years, making sure that she has a good quality of life. I'm so thankful to her for spending not only time at work but her personal time at home learning about new treatments, new tests, etc. and even e-mailing me, in order to give my pets the best care possible. She has cried right along with me when providing a peaceful end to a suffering beloved pet. She is incredible. I especially want to thank everyone at Evergreen Animal Hospital for their compassionate end-of-life care for my pets. They have a very comforting, peaceful room just for euthanasias. It's far removed from a typical exam room; it's a comforting and peaceful room with low lights. Every person there is empathetic and genuinely caring. They even provided me with a packet of lovely poems and helpful information about grieving, bound in a booklet with my pet's name printed on the cover. It gave me much comfort and even educated me on how to talk to my children about their beloved companion's death. They have their own crematory which made me feel so much more secure in leaving my dog's body there for a private cremation. I knew I would be getting my dog's ashes back, and only his ashes. It's wonderful to have my pet's hospital also serve as the community's 24-hour emergency clinic. I never have to go anywhere else.I am really excited to hear that they are branching out to offer house call visits, sending Dr. Amy out on house calls so that they can offer pet care to more folks than ever. Read Less

Dr. Terry Stephens has been our dogs vet for years. We took our rotti in to be looked at for a shoulder injury. He gave us some medication and told us to watch it and give it 8 -10 weeks to see if it improved. It looked better for a bit then started to swell bad.. We made an appointment to see vet but we lost dozer that Sunday night.. We were of course heart broken he was not even 7 yet.. We took dozer in to have him cremated at evergreen animal hospital. They were nice but opened up the back doors and had me put my dog on the cooler.. Kinda disturbing I was really having a hard time as it was. when I left I asked them to please have Dr. Terry call me so I could ask him a few questions on what might have happened to dozer.  No call.. Later that day I left a voice mail on his machine and also called the secretary to relay the message to please call me. ( I just want some information on what might my dog might have died from.. I was blaming myself for giving him painkillers or infection we just had no idea! ) I Never did receive a call from him or anyone from his office.Later that week they did call to say dozer ashes were ready. When I picked them up I spoke with the manager who was really nice and opolagetic saying she couldn't believe he didn't call me back. She said she would make sure he gave me a call later that day to go over dozer death. I told her the damage was done and we did some research and believed that cancer that was the cause of the injury and Dozers death. She insisted he would give us a calI, I said Ok and would like to talk to him.NEVER CALLED! Total disrespect to his patient .. And us!!!I can understand misdiagnosing our dog.. And being cancer there's nothing we could have done, But at least show some compassion and answer a few questions to help us deal with our loss!!!They are very expensive and I thought it was for top notch care and service.. Not the case!!! they could have had the respect and dignity to call us when their patient, our loved family member shows up dead at their hospital! I recommend finding a vet that cares! Read Less

Just last Sunday my best friend lost her wonderful dog, Gustav.  We took him to Evergreen Vet to have him cremated and were told it would be a couple days. We went in 4 days later to pick up the ashes, the receptionist was rude telling us the dog was still in the freezer and we would get a call when he was done. WTF? Her beloved pet is in the freezer and we would get a call.... she was just so heartless about it. Her "sorry" was snotty and condescending.  So sad, so upsetting and it has been a week, is sweet Gustav still in the freezer? I gave 3 stars because the Vets here are awesome. Normally I would have given them 5 stars,  but in light of the after life care, I can not. Read Less

I contacted Evergreen Animal Hospital today because my puppy had gotten into the food bag, leaving him bloated, which can lead to a flipped stomach and ultimately death.  The lady who answered the phone quickly found someone to instruct me on how to induce vomiting and what signs to look for in case he needed medical intervention.  I'm happy to report that after a small dose of hydrogen peroxide, my puppy released the excess food and has been napping comfortably since.  Thank you so much for the advice! Read Less

I got up today with the plans of staying home and enjoying the Redneck Rites of Almost Spring (The Daytona 500) along with all the obligatory food and beverages. It was not to be as my dog unexplainably lost the ability to put any weight on his left front leg and started limping around on three legs. So off to the only veterinarian open on Sunday, Evergreen Animal Hospital. Two technicians were there waiting when I arrived and after answering the usual questions the veterinarian, Terry Stephen entered the room. When I see concern and compassion on a vets face it puts me at ease. Dr Stephen examined my dog, took x-rays, tended to my dog's paw and sent us home with medication and instructions. My dog is resting comfortably and my mind is at ease knowing he's going to be alright. I feel fortunate that I have a 24 hour emergency vet in Evergreen that I feel is capable and compassionate when my dog is in pain and suffering. Read Less

Absolutely amazing service and care for our dog.  We were at a near by dog park when our little dog was attacked, concerned about her condition we drove on a Sunday to the after hours emergency care at Evergreen hospital.  We were greeted at the door by a very nice young man and he helped us into a room right away.  Not only was he concerned about our dog, he did his best to make sure that my boyfriend and I and our other dog in the car was comfortable.  The vet came in right away and examined our dog and gave her pain medicine to make her feel better.  They turned a scary stressful situation into a comfortable easy in and out service and gave us peace of mind without charging us a fortune.  I would defiantly recommend this place and if we lived in the town we would take our animals there all the time.  Thank-you! (We also received a very personal letter a couple weeks later in the mail checking up on our dog, we absolutely appreciated that!) Read Less

I brought my dog in because of apparent internal bleeding while I was on vacation. It was thought to be from medication he was taking. However, I was never advised by the vet that the bleeding could be a hemorrhage. My pet was given a shot and sent away. I followed up with phone calls the next day, because my pet was nauseous. Again, I was told it was normal. Actually, my pet was hemorrhaging, and I was never advised by the vet that this could be a very serious problem. After the second day, we took the dog to critical care. He almost died and was hospitalized for 6 days.I would think long and hard before using a clinic that does not educate clients about possible life-threatening dangers. I would never advise anyone I know to use this clinic and I hope that the doctors there start to give clients better advice. It is disappointing to rely on a doctor's advice only to find out that they haven't talked about the whole range of possibilities. If you are in the mountains, consider driving to Breckenridge or Wheat Ridge and avoid this clinic. Read Less

The service is poor, the people are rude and condescending, and they overcharge for everything.I took my chihuahua to see them with a dislocated hip, and was charged over $400 dollars for a sling that fell off 2 days later and did nothing.  I asked if they would consider refunding any portion of it and they refused, and said she required surgery.  They claimed they had told is it might not work (which is true), but they did not say that the sling might be a total piece of junk that wouldn't even stay on for more than a couple of days.After quoting us a price of $1500 for the surgery, I asked if they would at least consider reducing the cost some, as we had already spent $400 dollars on a procedure that did absolutely nothing.  Again they refused.Luckily, I found Planned Pethood, who charged us only $500 for the exact same surgery.  Planned Pethood is full of wonderful, helpful, caring people that aren't going to rip you off because they can.Go to Planned Pethood, and save your wallet and your patience. Read Less

Traveling with my diabetic cat for work related things that brought me to evergreen, I stopped in here (with ample documentation of medical history from home vet and all others we've stopped for updated tests so far, along with written prescriptions for his medical needs) well I walk in (since I just ate breakfast nearby) to pick up some more needles for his insulin never being an issue I brought his scripts and medical file with me just I case they asked, the girl at the counter looked at me as if I was asking for plutonium then I prompted her with his prescriptions.  She then said she needed to ask the vet tech if she can sell them to me. Why? fuck if I know, she prolly looked me up and down with my blue hair an messy demeanor and thought me as a junkie, when she returned almost 10minutes later she she denied me his insulin needles stating that because they have never examined my cat I could not get the needles needed for my diabetic purr box. She then after refusing me WITH A PRESCRIPTION she told me I could go down to Walgreens and try to purchase them from there. Without question I am 100% sure they didn't even try to contact my vet back home via the number and info on prescription I needed to bring my cat in for tests anyways in another week but his needles are needed now. Will be taking a drive into the city where the staff is a lil more competent and more willing to do their jobs, secondly I will not be bringing my cat into a clinic that has no private rooms for the clients/patients while waiting the last thing I want is to stress my animal more by bringing him into a giant waiting room with unruly dogs. Nice appearance to the building shitty presentation from employees. This pet vet can suck it. I will not be scheduling my cat an exam just to pick up his fuckin prescription as of July 15th you have lost my business permanently. When I come back through I will take a drive elsewhere for better friendly service and comfort for my kitty. Read Less

I love that everyone at my vet's office loves my dogs as much as I do.  The care that they provide is genuine and it really helps when your pet is ill and you are worried.  You know your pet is getting the best care possible. Read Less

When my terminally ill kitty passed, I took her to Evergreen Veterinary Service to be cremated. They were very compassionate and helpful. Their kindness helped me bring closure to losing my dear little friend. Read Less

My dog actually LIKES going to the vet now. The staff at evergreen animal hospital is fabulous - especially Bonnie - who treats my dog like one of her own. My dog gets really excited whenever he sees her. Dr. Stephens is a really caring veterinarian who spends a lot of time listening to me and observing my dog. I drive all the way from south denver and wouldn't go anywhere else. Read Less