The VCA Animal Hospital in Fort Collins has been wonderful to work with. I have a cat who has been going there for roughly 9 years. Recently, I found out that his health maladies were so severe I sh... Read More
The VCA Animal Hospital in Fort Collins has been wonderful to work with. I have a cat who has been going there for roughly 9 years. Recently, I found out that his health maladies were so severe I should consider euthanasia. This message was lovingly crafted and empathetically delivered by Dr. Morgan, who called my home a few days later to see how he was doing at that point in time. She took considerable time with me during Spencer's annual examination and I left with new understanding and was able to look at Spencer with new eyes at home. When the fateful day finally came, I called to make an appointment through tears. The receptionist knew instantly listening to only my voice, how dire the situation had become. I wanted to wait for Spencer to see Dr. Morgan, but that would have extended his suffering needlessly. Instead I was offered a chance to come in the day of the call and see Dr. Tucker, whom I (and Spencer) had never met. Again, my emotional needs, as well as Spencer's comfort, were never in question from the moment I walked through the door. I initially met with Brittany, who very soothingly and professionally, walked me through the euthanasia process, and then Dr. Tucker joined in for further discussion. I was put completely at ease by Dr. Tucker's very caring and emotionally thoughtful explanation of how things might proceed. I was an emotional wreck while all this was going on and both Brittany and Dr. Tucker were highly attentive and understanding. I know this is their job, but how they handled me and Spencer on this most difficult day was nothing short of extraordinary. I cannot recommend this VCA animal hospital enough. Thank you Dr. Tucker, Dr. Morgan, Brittany, and the office receptionist, (whose name, unfortunately, I don't know). Read Less