Fountain Creek Veterinary Clinic

Where to start. How about the front desk. The ladies up front are always very helpful and on top of things. Shannon does a great job dealing with the stress we bring in and is very organized. They have gone far and beyond for us with our pups. DR. Graff is very knowledgeable and has filled the clinic with great help and loving people. I will not go anywhere else. Thanks for all the good work and dedication your staff provides. 👍 Read Less

So far I am very happy with this vet clinic. I brought a stray in before and then today I brought my cat as well as a different stray I'm caring for now. The staff is very friendly, and I really appreciated how the vet explained things to me and seemed to care a lot about my cats. All the people there seem calm and happy which is important since taking anxious animals to the vet is stressful in itself. They also were able to get the needed tests done while I was there for the initial check up so that made the visit very convenient and easy on my pets. I only need to come back for the booster shots. I have been to another vet nearby - High Country - where the receptionist treats me very badly nearly each time I walk in the door, and the vet once made me cry. I don't know why I went there for 10 years but I'm so happy I started going to Fountain Creek Vet clinic! Read Less

On 7-18-17, at 6:30 am, I woke to find my 9 yr old dog, Loki, having trouble walking. I helped him outside where he pooped normally. He then laid down. I carried him into the house. He seemed like his abdomen was hurting him. I tried reaching my vet, but they do not open until 9. I searched several local vets and found one that was open and would take Loki as soon as I got there. I immediately rushed him to Fountain Creek Veterinary Clinic. It was close to 8:30 am when we arrived. Loki was breathing heavily, his gums were grey, but he was responsive. As soon as we walked in, they took us in the back. The tech put Loki on oxygen. His color was coming back and his breathing was getting better. Loki started to lift his head and tried to stand up a couple times. Dr. James Graf came in about 5 minutes later. He set his lunch down next to Loki on the table. He lifted his eyelid and checked his gums, commenting that he was pale. The tech said he had pinked up a lot on the oxygen. Dr. Graf listened to his heart briefly and pinched his toes with forceps. In less than 2 minutes with Loki, Dr. Graf then said Loki had a myoencardio infarction. He told us that he could run all the tests but that Loki had blown a clot and it had traveled to his spine. He suggested that we should just put him down, as that is what he would do if it were his dog. I began to cry and said how I had just lost my other dog in November. He told me that I was going to learn that life just isn't fair. They then moved us to room 4 because it's a bigger room. They took Loki off of the oxygen. At this point, I spoke with my vet. She wanted X-rays done. We requested X-rays. They took 30 minutes to get him back to do the X-rays. This entire time, no one was doing anything to help Loki--no IV, no oxygen, no nothing. By the time they brought him back from X-rays, I could see it was too late. I told them to just give him the shot. Patty Graf tried getting him the shot but it was too late. During all this, James Graf came in, very obviously irritated, and showed us Loki's X-rays. He had a tumor in his abdomen. He then started talking rudely of our vet. He also started describing in detail how Loki had suffered in front of my 11 and 9 yr old children. I told him he needed to stop speaking that way in front of my children. He then turned to my husband and continued with his ranting. My husband told him to stop, that we love our vet, that we at least wanted to try to do something to save our beloved dog. He left the room at this point.  Patty Graf expressed her sympathies to us for losing our pet. She also apologized for James Graf coming off so harsh. I feel Loki did not receive the standard of emergency care that he deserved. James Graf showed no sympathy and did not seem to care about us or our dog. He did not try to stabilize Loki to give us a chance to make a decision for him or say proper goodbyes. He decided that putting Loki down was the best thing and gave us no other options.On 7-25-17 Fountain Creek Veterinary Clinic refused to release medical records for Loki to my vet. My husband went to get them and they refused to give them to him as well. It was said that it is their policy that the Dr Graf has to sign off on all medical records released. Read Less

This is by far the worst vet clinic ever for multiple reasons! Yes, they were the cheapest for euthanasia for my sick cat, but I found out quickly why. Instead of taking my cat in the back and prepping the port, they shaved him in the room and tell me if they can't find a vein they will have to put the syringe in the muscle. What the f??? They get him all set up and give way too much info of the drugs that they are putting in all before I can hold him so he can be comfortable and in my loving arms to cross the rainbow bridge. After the process, they had the audacity to ask me if I needed a minute?!?! Of course i do!! This cat has been part of the family for over 10 years! After 5 minutes the, the rude tech comes in to usher me out! Dr. Miller and her tech were more concerned of their wait time, than my family grieiving! Or the grieving family in room 4. On numerous occasions the rude tech and front desk lady commented on long they were taking. Dr Miller and the staff have no compassion or concern for the animals or the owners. This is not a factory line and we are not just numbers!! Read Less

We had our cat, Lavenia, declawed n spayed on Thursday 4-13. We took her in at at 8am n they called us at like 2pm to tell us she was out of surgery n was doing fine. They kept her that night. They called the next day to tell us they were going to keep her another nite. But they didn't call on Saturday to tell us when to pick her up. So i called, i was upset that they didn't call me. When i got there to pick up Lavenia. The Lady at the front desk apologized for not calling. Which made me feel better. They brought me to the back to go over everything that i needed to know. It was so clean n i felt like tthey had taken such good care of Lavenia. I will b using this vet from here on out for both of my cats, Lumiya n Lavenia. Read Less

I have been taking my cats to the Fountain Creek Veterinary clinic for about 3 years, now. I appreciate the front desk staff and the teks. They often are great resources for ideas I've never thought of. For instance, today one showed me how to make a tool to get a pill down my cat's throat. ( one has allergic reactions to immunizations and I have to pre treat before bringing her in). The doctors are competent and helpful. I plan on continuing to bring them in for care throughout my pets' lives. Read Less

Front desk ladies are nice, cheerful. The vet herself, and the assistance's are really rude and snappy. I have a 5 month german shepherd, he is a great pup, knows command, etc. They tried telling me my puppy could be potentially dangerous to others when older because he wouldn't let them restrain him for his shots... Read Less

we had to have COCO put to rest. These people here not just 1 but the whole entire staff treated us like family is was unreal how kind and caring I have been to many vet clinics this place is #1 OMG GO HERE. They are so nice and kind. VERY AFFORDABLE. TGEY TRULY CARE. THANK YOU. MISS LOVE AND MISS CHEY. THANK YOU. Read Less

My dogs are not pets, they are family, and I wouldn't take them anywhere else. I have been a patron of Dr. Graf's clinic for nearly seven years and I can honestly say that Dr. and Mrs. Graf, and their team not only treat my dogs as if they are their own family, they treat my entire family as such as well. They are amazingly compassionate and accommodating with emergency situations. Some times it makes them seem a little slammed, but that's only because they truly care and will never turn someone away. They are thorough in their assessments but not wasteful on your wallet. Even if I lived in Denver, I would make the drive to Fountain Creek Veterinary Clinic. Dr. Graf's care and veterinary mastery are second to none and Mrs. Graf's training experience and understanding of even the most seemingly minute animal behaviors truly makes this clinic an asset to the community. The techs are just as amazing. Whether behind the desk or back in the treatment rooms, they are always professional, courteous, and supportive. Together the staff at Fountain Creek Veterinary Clinic provide a family centered atmosphere, and again, I wouldn't take my fur babies anywhere else.Read Less

The staff is great, very kind and knowledgeable. They were able to also get me in when we had a serious issue and while I was there I heard them tell other people to come in and they could try to squeeze them in. Pretty awesome for those with emergencies so you don't have to pay the outrageous prices of a vet hospital. They all handled my dog with lots of love and care. And while I say in the room crying waiting for my dog to return from x- rays they came in to check on me and reassure me he would be okay. Their prices were also great. Now here's why I didn't give them a 5 star review. My dog has been sick for a couple of days so they thought maybe it was an obstruction, they did the x- rays and saw nothing, and the vet asked me repeatedly if he would he stuff off the ground, and I repeatedly told her not this dog. All my others yes, but this is my good dog. She wanted to do exploratory surgery right there, so I asked to wait. After we left the vets office I took him home and he had a nice solid, well colored bowel movement. I called back and she said it could still be an obstruction and surgery should still be done. I understand dogs are very hard to diagnosis, however I wonder how many other people had unnecessary surgeries done on their pets. But again I understand and overall was okay with my visit.Read Less

I've been bringing my loved ones here for years. They have always been kind and understanding. They have saved lives more then once. Currently I am missing my puppy who is very sick and had to stay through the weekend for care. I've been worried and missing her so my phone calls are frequent. They always give me the time to answer the same questions again and again. I will always hold the Graff's in my heart for the years I've known them. Read Less

Dr. Graf, Patty, the other veterinarians and staff are always so kind, so helpful and most knowledgeable. They show continually how they truly care about our pets. We trust our pets in their care and have been blessed to do so when needed for many years, like 10 to 15. Other family members have been coming here for 30 or so years. Cant thank everyone at the clinic enough for the commitment and quality care we always receive. We appreciate you all so very much. Read Less

In response to Samantha, I am sorry you are upset about the results of your dog spay. I did discuss your case with the attending veterinarian and received a very different story. I can't print your record so I will state this the following way. After any spay we tell people to keep their dog quiet, leash walks only, and do not let them lick the incision because this can cause infection and swelling. Then, when we are told at a recheck appointment that she has been licking her incision all weekend and now it was swollen and red, we would reiterated how important it is that a patient not be allowed to lick the sutures and the importance of the e-collar. A doctor might do an antibiotic injection to treat the problem. If you returned with your dog and stated that we must have done something wrong because she had a lump where an injection was given, we would do an exam. When the doctor examined her she would have told you that the lump was not in the same location as the injection, it was far more sternal than we would give an injection and it appeared to be trauma related. If a lump would have been caused by our injection, we certainly would not have charged the client for the treatment, but since it was not related to our treatment, rather something totally different, there would be a fee for treatment. I again, would love to print the medical record notes but unfortunately that would not be legal. I do not intend for my response to be attacking in any way, but sometimes a response is indicated if the "story" is so far from the truth that it grossly misrepresents our clinic. I do hope you and your pet have a happy and healthy life. Best wishes. Read Less

In response to Miranda, I don't always respond to negative reviews but there are a couple here that I have to set the record straight and tell the truth. Dr Graf is the only veterinarian at Fountain Creek that does declaws. He has been doing them since 1989 and has not ever missed a nail. He counts the nails at the beginning and end of the procedure every time. Also, we have not seen any cat back in with a declaw that had any issues other than a scab on a toe. There was no bone showing and we certainly would not leave it that way if it were. I would love to have permission to publish what is written in the pet's medical record, but as you are aware, that would not be legal. I am sorry for whatever reason has made you to say these things and wish you and your kitty the best and hope you find a veterinarian that you connect with. Read Less

We took our dog in to get spayed, we left with medicine. 2 days later she developed a small lump by her stitches, they said it was an infection. Gave her an injection of antibiotics and the next day got a lump on her neck where they gave her the meds. They told me to bring her back in that's not normal, said they hit a blood vessel and it would go away on its own, but still charged me for all three visits even though the last one was their fault. Not happy at all and will be finding a different vet for all of my animals. Read Less

I always have a great experience when I bring my pets here. I lost one of my dogs April 2015. They helped me with getting him taken care of.. they were very supportive and compassionate with my feelings. He always treat me and my pet with respect. Read Less

This place has the most caring, compassionate staff on hand. Our pets have been coming here for about 5 years now and I don't trust anyone else to care for our fur babies. Our sweet dog was treated for parvo here and they cared for him wonderfully. He's doing great now. Our hamster even paid a visit here and they handled him so gently. And recently, my beloved cat, Steve-O came here when his weight loss worried. He had diabetes and Dr. Graf explained in great detail and great care about how I can take care of him at home. Dr. Graf and his staff even took a few days in a week to maintain my cat's blood sugar and they took such good care of him. This wonderful, heartfelt veterinarian clinic is our to go clinic every time. They're wonderful with our pets. Read Less

There are no words to describe this vet. After dealing with a surly and dismissive front desk and office staff, I was brought back to wait for the vet. He came back, and after finding out I am expecting my first child, I was greeted by a long rant about vaccines, fluoride, and the rates of autism. That's right, Dr. Graf, a man who went to veterinary school, is a science denier (he even has books in his waiting room that attempt to deny evolution). He did no organ exams or palpations on any of my pets and didn't check the cat's teeth at all--when my cat hissed at him, he said he had seen enough of the inside of his mouth to know his teeth and mouth were healthy.Fountain Creek does not provide any sort of flea or tick prevention for dogs or cats and does not carry heartworm protection for cats at all. While the visit was relatively cheap, the complete lack of professionalism, and lack of acceptance of common medical science was an incredible turn off. Further, when I called recently to have my dog's heartworm medications refilled, I was told I would be called when the meds were ready for pick up. It took over 24 hours for 4 pills to be ready.I took my cat to a different vet within a few weeks of seeing Dr. Graf because he was drooling, not eating well, and lethargic. It turns out that due to the fact that Dr. Graf ignored my cat's teeth, he missed an infected canine that should have been glaringly obvious to any professional. The new vet I brought the cat to said they routinely see animals that were not receiving proper care at Fountain Creek. I will never darken Fountain Creek's door again. Read Less

This is the vet Mom's dog Sashi goes to, and they are always super friendly and nice! The price isn't too shabby, either. My Mom's dog is super anxious and the vets are always amazing with her. Dr. Graff is so nice! He was super friendly and sweet to my Mom, who has COPD. The place is small, but clean. You can tell the staff really cares about their patients and their owners. If you are in the Springs area I would say definitely check this place out! Read Less

Great family run business. Started using back in 1999. Had 2 fur babies that didn't even mind going to see them. They saw us thru puppy to senior to heaven on both dogs. Took excellent care all the way. This is a small, but mighty, local family run business. One dog had eye issues, Dr Graf knew what is was from across the room, but sent to see a specialist (thinking more for mom to have 2nd opinion). Specialist just confirmed. If/when I get another fur baby - FCVC will still be the place. Read Less

Dr Graf is an amazing vet! I brought my very sick baby in at closing and he was kind enough to take excellent care of her. She had to be hospitalized and I was a complete basket case! Dr Graf sat and talked with me and calmed my fears and got my mind off of how sick my baby was. He was very knowledgeable and quick to get her illness under control. I am very grateful to have him as our vet! Read Less

We had two German Shorthair Pointers and would use the veterinarian that was close to our house (1 mile). Really like this vet until they built a new building and hired 3 more Drs, when that happened we very rarely saw the vet, a tech would come into the room and get our dogs and take them to another room then bring them back and let them know what the vet said. When a routine cleaning was going to cost $700 we looked for a new vet and found Dr. Graf! What a huge difference. Going to see Dr. Graf made us feel like family. He came into the room and spent time looking at our dogs and he listened to us.Read Less

I would give it a 5 stars but I believe that the reception area needs to work on personality skills. Most of them are very nice until, I think Shannon, comes into the picture then they start being rude. Like peer pressure! About a year ago, we quit going to the Vets because of this and found another vets far north on powers. It was just too far a drive when we live so close to FCVC. So we decided we would try it again. I had to get our outside cat in for deworming and had a appointment for that. However, before the scheduled appointment, we were in an ATV accident and unfortunately, our dog got really hurt and required numerous staples. During the time between, the leg got infected and I called to see if it was okay to bring my dog in to have it looked at since it didn't look right. Shannon told me on the phone that my appointment was only for the cat and there was no other appointments available with a doctor. I still took my dog in with the cat to the appointment, and the other receptionist explained the situation to the vet tec who then informed the Dr on hand. Dr. Rhodes and the vet tec went above and beyond to take care of my dog along with the cat. So I am really glad to be back with them but the reception area really needs some work on. Read Less

I was recommended to go there by animal control. THAT alone is a good reference.HAVE gone to shot clinics.NON- JUDGEMENTAL treated me and my dogs with respect and kindness. DANIELL and every one very professional.THEY kept things moving and timely.clean.THEY worked like a team. THANKS MY dog is healing well. THEY wereconsiderate of my need not to spend what I dont have Read Less

I am frustrated that there is no way to respond to reviews through this site. I believe that there are always two sides to a story and people should have access to both sides to make an educated decision on a business (or anything else for that matter). As far as the a certain review on medication refill, yes, it is true we had seen her pets as stated. At that appointment, the DVM recommended that the pet loose 30 lbs. If weight loss had occurred and we sent the dosage we sent a year ago, we would be overdosing the pet. We had not seen this pet for almost a year and the law has changed. Before we refill a controlled substance, our doctors are required to do an exam on the pet within the last 6 months. I would love to post patient records showing notes on discussions, but that would not be appropriate. I was on this case and know for a fact that this is what this owner was told. We would be happy to do a refill but we had to see the pet. The last thing we were told by the owner was that she would call back to schedule the appointment. We never want a pet to be in pain, however, sometimes we are required by law to do an exam, before we can send medication. Seeing the patient is also "good medicine" as a lot can happen in a year (heart murmurs, kidney issues, etc.) Then if we sent the medication it could do harm. We are always willing to try to work it out, even getting the pet in that day if needed. We fax records to other veterinary practices willingly. I don't know what misunderstanding happened there, but we have no issue providing records ever. It make no difference how many times a day we fax or to how many different doctors. As far as the price of Fort Carson vet, like most military services, they can offer discounted services to the military. i.e. commissary, medical, etc. We support our troops and are glad that these services are there for them (we do offer a 10% military discount). I am sorry you were disappointed with our service and hope you and your pet are healthy and happy. Best wishes to you! Read Less

Last night right around closing I had to bring my dog in for an emergencyI have never been to Fountain Creek Veterinary Clinic before, but the staff there was amazing! Dr. Michelle Rhodes is the one who treated my furbaby & the staff stayed after closing to make sure he got the care he needed. My husband & I had a difficult choice before us based on the results we had gotten from the tests. We had almost made the wrong choice of euthanasia for our furbaby, but Dr. Rhodes was so kind & patient with us, she even explained home treatment several times. Finally we were able to understand the home treatment enough that we chose to do that over euthanasia. The vet techs there were also very kind, but to be honest I never caught their names with all the stress I was under. I have also been able to call the staff today with questions & they have been really patient & helpful over the phone, answering all of the questions I had & explaining everything they had explained last night again. The staff here are so amazing & my family wants to let everyone know that they saved my furbaby's life! If you are looking for a vet that will care more about your pet than they do about the money, give them a chance. I did & I'm so glad I did! Thank you so much from Christi, Steve & Jax (our furbaby). Read Less

I have never had worse experiences with a vet clinic before in my life!! First bad experience:I brought in my dog who had been struck by a car right after we moved here, she was paralyzed from the waste down and had no control of her bowels. I came in, alone, with my 2 year old, carrying a 70 lb rottweiler who was paralyzed and not ONE person offered to help me when they could see I was clearly struggling. We had an appt and were put into the exam room. An HOUR goes by, nothing..so I walk out and am told the doc was in emergency surgery. Ok, but how come nobody came in to tell me? So I wait another hour, nothing, I go back out, still no update. I was so fed up, overwhelmed and frustrated by then I could have screamed, cried, yelled, I don't know, anything! So again, I pick up my purse, x-rays, paralyzed rottweiler and my 2 year old and begin out the door. The front desk girls (awful customer service) could tell I was so upset and not ONE of them offered to help me again or even apologized for the wait. A nice 80 something year old man decided he would help me, and at least got the door. I vowed to never go back.Fast forward to today, my boxer was having some eye issues and I though, "hey, maybe it was just an off day for the clinic., I'll give them another shot"BAD IDEA!!The front desk girls were so unprofessional and unwelcoming. I had an appt for 3:40, I was taken back at 4. Waited until 4:30 with no update, AGAIN, and so finally I walked out. This place is the WORST vet clinic I have ever been to. How they stay in business is besides me, and they should be shut down.What a disservice to animals and the pet owners of Colorado Springs/Fountain..Steer clear, spend the little extra money for a reputable clinic. Read Less

I am so beyond upset with this vet! We took our new puppy here because I had heard good reviews.  EVERY time I call to get an appt. I get put on hold for a ridiculously long time.  The place feels dirty. I feel like I need to bathe my pup and myself when we are done.  We sit and wait forever at each appt. And that's not even the worst part.  My pup was 10 weeks old on her first visit. They told me she needed to come in every 3 weeks for shots until 4 months old.  which was today.  today they told me I was required to get bordetella and flu vaccines if I ever wanted to take her to a groomer.  ( I later found out this was a lie).  One lady told me I needed to come back at 6-8 months (shes 4 months now) and another lady said in 3 weeks.  They wouldn't give her her rabies vaccine today either even though they told me earlier they were.  My ill today was $110!.  I checked around after being told my TONS of people that I got screwed.  the $34 bordetella shot is $16 at other vets. the $30 flu shot is $18 at other vets.  not to mention the price hike on all their other shots.  every 3 weeks I have paid $40-$66 and then $110 today. And they quoted me $300 - $450 to get her fixed.  (she weighs 7 lbs)  Needless to say, I will NOT be going back! Read Less

We try to treat every patient as though they were our own. When we have to let a pet go, we do feel as though we have lost a member of our family, when we can treat a sick animal and get them better and send him home, we feel as though we saved our companion. Sometimes there is a wait to see the doctor, but typically only if we "worked in an emergency" instead of sending them somewhere else. I've heard so many times that "if it were my pet that just got hit by a car I would want your attention immediately also". Thank you to all of our clients that say that kind word, smile, give the hugs, and yes, all the Holiday Treats too. We appreciate you!!! Read Less

I absolutely LOVE the entire staff at Fountain Creek Veterinary Clinic. They are all unfailingly friendly, kind, and polite. They are knowledgeable and professional. I've taken several of my pets there over the years and have been pleased every time. They are also very affordable - much more so than any other vet I've used in Colorado Springs in the past 25 years.I will continue to use this clinic for all of my pets medical needs as long as I can - I drive over 30 miles to get there and it's well worth the gas! Read Less

I do not recommend this vet and I will never go back. They're a bunch of rude, condescending people, who are not willing to listen to the owners about what is actually going on with the animal, instead just throwing out a convenient reason as to why the animal may be ill, and sending you on your merry way after taking your money.  Now I have to go to a different vet and get my animal seen for a second time and pay a second vet bill because the vet was too busy talking over us and not letting us get a word in the entire time, just repeating a diagnosis that was based on something that had absolutely nothing to do with what was going on with my animal at that time.  This has happened on 2 seperate occassions with 2 different animals.  As a side note, I have also never heard of a vet warning people about NOT rescuing animals from a shelter because they're too much of a risk to your other animals and your wallet.  What a shame. Read Less

Dr. Graf has been seeing my pets for almost 12 years now. We recently had to put down, my yellow lab -Conner, due to hip dysplasia. Dr.Graf and his staff had been taking care of him since he was a pup. Dr. Graf, Patty, and his staff have always made me feel very important and not like just another ""case"". They made me feel as though losing Conner was not just a loss to me, but to them as them as well. They all have great caring, personalities and you can tell in their smiles they are there for the better health of the animals. Read Less

I didn't even sign on here to write a review, but find out some othe info, but after reading Lawarence I have to say something. I've known Dr. Graf for many years and I'm sorry but your a liar. I guess I should say I've more than known him, I worked for him for a while. His policy is, if he dianoses hip x-rays as showing hip dysplasia then he sends the films to have x-rays reviewed if the owners would like. He sends them to one of the top Board Certified Ortho docs in a 4 state region. I also know that they don't charge for this extra consult. I know for a fact that they are not just out for money. I sure would like to talk to the staff and find out the truth to this story. I bet it's a good one. Just a rough guess is that you didn't get the answer you wanted and your dog has bad hips and are ticked. Grow up. I sure hope that you have proof that you were charged 300 dollars twice and all the other crap you said (which I bet you don't) because I know you can be charged with professional slander and this just might be the case that that should happen. I just know the staff and doc to well, you're a liar. The staff are so polite and they, including doc, go above and beyond to care for people and their pets. Boy would I like to hear the truth. If you got x-ray results showing your dog has good hips why not scan them and put them here and prove your story, oh, it's because you can't. SJ Read Less

Had very bad experiences with this clinic.... I kept going back because I heard good reviews about the place but it never got better. Absolutly terrible rude staff. Most recently I took my German Shepherd in to be Xrayed for hip dysplasia. I specifically asked for OFA xrays (the official orthopedic foundation) at the first appointment and ALSO the day I dropped him off. I was charged over $300 with the understanding I would get an OFA certification. It involves anesthesia to put the dog to sleep and requires the hip completely straight. 3 weeks later I called asking wh it was taking so long to get results. They then told me that they NEVER SENT THE XRAYS IN. It took 3 weeks to give me that info!!!!!!! Instead, I was charged $300 for Xrays that they sent to a local clinic. The clinic recommended that the Xrays be repeated due to my dogs pelvis being rotated and crooked on the Xray. Dr Graf's clinic refused to reshoot the badly taken Xrays. When I took my dog back to redo the Xrays they charged me full price again, even though it was their fault for not taking a good Xray. They never even said ""sorry"" for making my dog go under anesthesia unessessarily, or for the time wasted OR for the out of pocket fee's they NEVER should have charged me. Would not recommened this clinic to anyone... they might have been good before but the money hungry, rude staff make it a very bad clinic. Read Less

I have been using dr. graf for about 20 years now....My little Baby was ill so i made appointment, but to my surprise i was told dr. graf was gone!!! So i had to see a new vet and i was very leary, But to my surprise i really like dr. mayfield, he was friendly, listened, informative and took his time with the exam....I would diffently go to him again!!!..i heard other people say he wasn't very friendly with there pets, but i didn't see that at all..And always love seeing amanda vet tech, she is always very friendly and caring....thanks everyone Read Less

To everyone in the fountain community, I would like to let you know that Fountain Creek Veterinary Clinic is one of the best veterinarian clinic I visited. Within the past two month three out of my four dogs became ill and I had to take them to be seen. All three ended up spending several days in the animal hospital and all of the staff were just amazing. I got phonecalls late through out the night to let me know how my dog was doing, not all where there at the same time. I live on a very low income at the moment due to a car accident almost a year ago, but my animals got the best treatment and I am able to pay as I can. Thank you Dr. Graf, Jessica, Coty and all of the staff I didn't get to know by name. With deepest graditude, Ursula, Nikita , Nicholas, Khalua, Boo and Aussie Read Less

I have a dog and a cat that I take to FCVC. The first time I went to the clinic they worked me in that day. I love that they do not turn anyone away. At the same time that I was there an emergency was told to 'head right down'. The staff did not miss a beat! They were able to get that pet help and I did not feel like just a number. I had just gotten my dog, she was a puppy, I had not had a dog in years. Dr. Graf and Patty, the CVT, were very helpful and informative. I was given a 'puppy pack' with a free month or heartworm prevention.The staff has always treated me and my pets like we matter. I am also thankful that they offer a military discount! It helps a lot. Dr. Graf is an exquiset doctor and he has a staff to match! Read Less

We have been taking our animals here for over 16 years. we have never have problems Dr. graf and the staff are always welcoming. I will always bring my animals there, i love it so much i would like to do my externship there for my vet assistant and vet tech programs. i would recomend them to anyone that asks!! Read Less

I made an appt. for my cat. I arrived before my scheduled appt, had to wait 45 min in the patient room, when the doctor finally came in, he acted like my cat wasn't that important. I felt like a burden to them just for being there. I felt it was a big waste of time and money because I could have waited that long at Hamlett to get a vaccination for way less money. I'm still searching for a decent vet that cares about my pet. Read Less

We have been seeing Dr. Graf since we moved here over six years ago. He cared for our rottie, Samson, until he had to go to ""doggie Heaven"" (his words). The receptionists didn't even send us a bill because they know how grief-stricken animal lovers are, and we would come and pay when were ready. We were ready several months later after we got a corgi, Delilah. Her rambunctious attitude is just what we needed. Unfortunately, Delilah got extremely sick, and we had to rush her to Dr. Graf's office before Labor Day weekend. They were off that weekend, but Dr. Graf insisted that we leave her for more bloodwork, other tests, and so they could monitor her progress. He also told us that he was worried that Delilah would become worse, and we would have to pay more money at an emergency clinic. She became worse; however, the office called every day (their weekend off) to let us know what was going on with Delilah. Monday came, and Dr. Graf recommended that we take her to the specialty clinic in Colroado Springs where she could uindergo more extensive tests and procedures. We always appreciate Dr. Graf's ""tell it like it is"" appraoch and his frank assessment of the situation. Delilah did get better after spending three days with Dr. Graf and five days up north. We jus visited Dr. Graf's office for some follow-up bloodwork. As usual, the staff came out to greet Delilah. They commented on how much better she looked. I strongly recommend Dr. Graf to care for your animal. He remembers his patients and their owners, and his jovial attitude is the best. Of course, his sensitive side comes out during a delicate situation. He never rushes through an appointment but takes his time. Dr. Graf's saff is unbeatable as well! They greet everyone with a smile and a laugh and console sad situations with tissue. This office works long hours and stays way past their operational hours and do so with a cheery disposition. Read Less

I too take all my pets to Dr. Graf, and have for years. I am always impressed with the level of care my pets recieve! The fact that it is a small clinic initially drew me knowing that larger clinics are often run more like a ""business"" rather than an animal treatment facility. I am thoroughly pleased with every interaction I have had there...it is so nice to walk in the door and be greated with our names and have everyone recognize us! Another perk of going to a small clinic. Dr. Graf and his staff always inquire about the rest of my family, not just the pets! He has taken numerous opportunities to explain things to my 6 year old son and allows my ""needle-shy"" husband to leave the room for vaccines! I have called countless times with questions and Dr. Graf always has a spare minute to talk with me. In response to ""davidb12""'s review....Please keep the personal vendettas off here. I know for a fact how much Dr. Graf, Patty and their children do for others in the community; your absolutely malicious (and therefore unreliable) review of this clinic is completely unwarranted and sInce you have never had a pet treated at the clinic, you have no business posting anything on here. Your false accusations of such an amazing collection of people says more about your character than theirs. In short, you won't regret taking your pets here. They have been in Fountain for the better part of two decades and will be there for the next two I'm sure! Read Less

If I ever move, I would drive hours to see Dr. Graf at Fountain Creek Veterinary Clinic. I have had pets since I was a little girl and have never been to a veterinarian who knew more about medicine! He is so easy to talk to and his staff has ALWAYS bent over backwards to fit my schedule and get me in the same day! My Doberman (sadly) loves to eat socks. For the first time in three years she wouldn't eat and wouldn't drink. Dr. Graf took one look at her and said ""What did she eat?"" He ordered Xrays to be taken and sure enough, she had eaten a sock. She needed surgery and the staff never complained when I wanted to sit with her by her kennel! I sat there for an hour every day that she was there and the staff took the time to answer any question and I never felt unwelcome! I love this place. I HIGHLY recommend Dr. Graf and his staff to anyone with animals. Read Less

The day my heart held its breathe, was the summer evening of August 8, 2010. I was on a casual walk in my neighborhood with my little girl and my other baby ""Jenny"" our long haired red chihuahua. We were stopped in the street, heading back home when out of a house came a pit bull of 3 times her size and attacked her without provocation. I was unable to act for fear of being turned on myself, I could only watch as the animal made a rag doll out of my ""Jenny"". She was finally let go by the dog after she fell limp. I could only imagine the damage that was inflicted on our baby girl at that moment. I rushed her to the vet hospital that night and then into what turned into the most loving arms of the physician, wife and staff of this caring facility. I spoke to Dr. (Patty) as I refer to her and she caringly advised me of my baby's extreme condition. All who have held her through her care and surgery at the clinic were of the utmost and courageous personalities. I am honored to have met and cared for our ""Jenny"" with each one of them. I have never experienced such personal and warm attitudes over this horrible situation. I take Jenny by just to visit now and again and she is always greeted by smiles and loving hugs. She is completely the old version of herself and healing fantastically. I know that if it were not for their love and careful handling of her she would not be with us today. Thank you so greatfully to the staff, to Dr. Graf ,and to (DR) Patty for loving Jenny like we love her and bringing our little girl back home to us. She is a very valued part of our lives. I want everyone to know what a experienced- caring staff that takes care of our little ones when we can't. Our Jenny is safe, happy and healthy at home now because these people cared enough to step outside of the box and just love an injured (almost dead) little dog. We don't get to see many kind and above humanistic gifts today but if you choose to visit this facility, you will just get a glimpse, that there are truly angels among us. Read Less

It is ashame that some people are so childish! To Dr. Graf, Family, employees of the Clinic and all that read this: This Clinic was recommended to me, the person told me ""if you want a real vet that will tell you the truth about your pet and care for your pet as they truly need it see Dr. Graf"". So when I became the proud parent of 2 German Shepards that were only 4 weeks when I got them I trusted Dr. Graf to help me take care of these babies. He was AWESOME! The clinc was clean, the staff was remarkable and so friendly! I used Banfield for my other dogs and really likes them, but I got personal care from Dr. Grafs office, not ""just another patient"" kind of care. Plus when they thought that my dog may have ran away they called me to make sure they were home safe and sound!!! How many other vets remember what your dog looks like or even looks it up to see if they have any one file like that??? AWESOME place, AWESOME people! Thank you Dr. Graf and Family for all you do! Read Less

I just want to let everyone know that I have been taking 3 cats & 2 dogs to Dr Graf for many years and Dr Graf and his staff are always professional, courteous and compassionate. I have never seen their clinic anything but exceptionally clean. I went to several other vets in the colorado springs area before finding Dr Graf. I have a 21 yr old cat who wouldn't be doing as well as she is if not for Dr Graf and his excellent staff. I had a friend who's sister was out of state who had her nephew watching her dog that got attacked by a coyote and Dr Graf handled the case and was able to save her dog and didn't charge outrageous fees to do so. I can't say enough good about Dr Graf and his clinic and I feel that the person who is being so negative about him and his clinic has a grudge against his family. There is more to this case then is being stated by the accuser. Read Less

I am sorry my daughter's personal life carried over into our business. She divorced her husband due to abuse and this is his and his family's attempt to ""get even"" with us as they said they would do. Please feel free to come and check out our clinic anytime you would like and we will give you a tour of the facility. We also have hundreds of clients that are willing to offer a review or reference if any new client would like one. Sorry again for this carrying over into the work place. I guess it is too bad that people can't walk away like adults. These accusations were also made against us with the State Veterinary Board who thoroughly reviewed the accusations and cleared the clinic of EVERYTHING stating that it sounded like an ""ugly divorce"". Hopefully the attempted break-ins at the clinic will stop when he is arrested. Sincerely, Patricia Graf owner of Fountain Creek Veterinary Read Less

I normally never write reviews, but after reading the negative review posted below, I felt I had to set the record straight. We have two cats, Poe and Isis, a brother and sister that we adopted when they were 4 days old. Their mother had abandoned them and somehow my wife and I ended up becoming surrogate parents -- feeding them from an eye dropper, waking up every 3 hours, etc. Today, they are both full grown, happy cats, and the closest thing my wife and I have gotten to having kids of our own. When I was stationed at Fort Carson, we needed to a new vet and found Dr. Graf/Fountain Creek Veterinary Clinic online. Our first visit, we were totally blown away by Dr. Graf’s professionalism, the clinic’s cleanliness, and the great staff. Prices were more than fair (including a military discount), and the care our cat’s received was second to none. We’ve had all their shots taken care of through this clinic, called about a possible emergency after one cat ingested some toxic tea tree oil (and was given good, straight forward advice on what to do and watch for), and had both cats receive some dental work/cleaning. The latter visit resulted in an overnight stay. We picked them up happy and healthy the next day. We missed our cats overnight, but NEVER did we fret for their safety nor have any concern that they were being treated poorly. I DO NOT, for one minute, believe the ranting of the earlier negative reviewer were anything more than the unpleasant side of a drug abuser and an ugly divorce. While in the military, I worked in the JAG Corps (the legal portion of the Army), and saw many clients with drug issues that fit the pattern described by the individual with the negative review. How sad that someone so unstable would stoop so low to blatantly lie about such an outstanding clinic. I can promise that after the arduous process of raising two 4-day old kittens, we would NEVER take our precious “kids” anywhere but the best -- and the best IS Fountain Creek Veterinary Clinic! Read Less

the staff like to sell the medications to people so the people can use them for themselves, not for there dogs, and the whole staff is stuck up and think they are better than use and treat us as such, i brought my dog there once and witnessed all this only once, i can imagine what else goes on there, there receptionist, the large one, was very rude Read Less

The service there is fantastic. There was barely any waiting, the vet is very caring and didn't try to run many costly unnecessary tests. I got my cat "Mikuni" checked, diagnosed, and well on our way home. I recommend them to all my friends, and any one looking to find an affordable caring vet. They get my 5 stars and I will be going to them during my stay in Colorado Springs. They also offer a military discount. Read Less