I am very upset with the way I was treated at this business. Mainly the whole principal of the matter , they would not help my extremely sick kitty with out being prepaid, I understand, they have a bu... Read More
I am very upset with the way I was treated at this business. Mainly the whole principal of the matter , they would not help my extremely sick kitty with out being prepaid, I understand, they have a business to run. After scrapping up & borrowing enough money for my side kick of 12 yrs, whom needed a blood transfusion, they finally kept her overnight, I arrived the next day to see if she was responding to the transfusion I was then given the option to take her home knowing she needed more treatment or cough up some more cash..I asked the receptionist exactly what any final charges had arose, I was told $ 130 dollars, labs, tests, treatments, X-ray those had all been prepaid. I paid $30 and had $100 to pay still, took my kitty home and had one last night by her side before she grew very sick again the next day. She left me 11/11/11...Rip Peeks..so I returned about a month later to pay the remaining amount due.. to my surprise it quadrupled to a staggering near $500 dollars!! I needed an explaination for these charges, instead I was told three different things and given the run around...very disturbing and what a horrible manner to run a business! I will not pay them one more cent until they can tell me why I owe the same amount I had already prepaid them before they even began to help my kitty...I am currently fighting with a collections company 4 years later...they should be ashamed of the poor quality of customer care they displayed towards me, all cuz I'm not loaded and sure as heck not going to give them money for services never rendered! Pain in my rear, but for my kitty to be here today, I would have sold my left arm! Read Less