The hours are nice for late and weekend appoints but don’t bother coming in at your appointment time as they have typically take me back 15 - 30 minutes after my scheduled visit time. The staff is really nice though and very friendly to our pets. The other downside is this place tries selling treatments and shots your pet won’t necessarily need. The basic, necessary “minimum” is already expensive as is! The last few times I’ve been here for shots only and it’s taken about an hour and a half from appointment time to getting out of the building. Read Less

We boarded our 2 dogs in Aug 2017. The care was good but 6 months after we boarded them, we receive a past due invoice from West Ridge. We called them and explained that we paid when we picked them up like everybody else that used their services. We then received a 2nd notice and a 3rd notice. I pulled my Aug 2017 bank statement that showed that we paid the exact amount identified and made a trip to West Ridge. After showing the statement to the attendant, she made comments and said that she will discuss this with the manager. We then received another past due statement so we called them again. They were going to review again and have the manager call us back. No call. We have since received a statement from a collection agency. I will plan on another trip to West Ridge to show/give them the statement that proved we paid. Not sure what else to do but this will soon have a have a negative impact on our credit. Read Less

My fur babies and myself are very happy with the staff and doctors that work here. They have taken great care of all 3 of my girls we moved here in 2016 I had a very sick dog they didn’t know me from Adam but when she was on her way out the staff took very good care of her and me, we have been in Greeley to 2years now and I want see anyone else I love you all ,thanks for everything. Marilyn Lesko,Bella and Sophie Read Less

Such a knowledgeable vet and assistant. They took the time to do a complete check up, discuss things regarding our dog and they were so gentle with her. Yes, we were there a while as we made a weekend appointment but when we left we felt we were educated on her patella issues which was helpful. My husband and I were both in awe of the actual time they took to discuss things. It was GREAT customer service and WONDERFUL care for our little Pippa. Read Less

The staff was very nice, and caring took time to find all options possible to help us take care of cat!! He is doing great and thanks to their quick thinking he is making a full recovery! I would recommend them to all my friends!! Again thanks for a wonderful job from the moment we entered your door to our departure!! Read Less

I used to vet with Bel-Air animal hospital in Greeley but with their recent closing they referred us to West Ridge. I couldn't be happier with them! We had an emergency situation where my dog lost usage of his legs, and even though we had yet to have to use them before, we took him in with no notice and they were AMAZING. Took him right back and gave him the BEST care I could've asked for. Then 2 days after our appointment the doctor called to check on our little Nashy which I just thought was so personable of them and was such a sweet gesture. I am so very very pleased with this animal hospital and couldn't ask for any better place to trust the lives of my best fur friends. Read Less

They were amazing! Excellent care and the staff truly loves what they do. We took our cat in for a sore paw and Dr. Bull and Vet Tech Leslie diagnosed the problem quickly and sent Pickles home with a kiss on her head. Thank you for all your help. Read Less

They were able to take me in for a same day appt with only an hour notice. Staff, Doctor, and techs EXTREMELY friendly and helpful. One of the most pleasant vet visits I've experienced. I cannot recommend this place enough. I just found our new local veterinarian. Rates very reasonable too. Read Less

A little over 5 years ago, when we decided it was time to welcome a fur baby to our family, we rescued our little Henry (cat) from a shelter. I actually interviewed several vets obtaining as much information as possible to choose the vet / hospital that we thought was best. We have absolutely made the best choice. Everyone is very gentle and respectful of Henry and they have been most helpful with information to help him loose 5# and become a healthier cat. He suffered a hanging incident on a dinning chair while still a baby. They saw him immediately and gave excellent care (to me, as well as Henry). Today, we have welcomed another fur baby (a small puppy) and I look forward to taking him in to meet everyone. I am not an experienced puppy owner, so I have LOTS of questions and am confident they will be tremendous help. Read Less

West Ridge was AMAZING for resolving an issue for our dog last night. They were easy to get an appointment with in the evening and spent quality time listening to my concerns. They immediately offered a solution to help our furry friend feel better and took great care of him. The cost was also completely reasonable. I would recommend them over any other vet I've visited! We literally brought our dog from another vet hospital directly to West Ridge and they provided exactly what he needed. Plus, they offered guidance on other issues with him that weren't directly related to the immediate care he was there to receive. Thank you Dr. Bull! Read Less

I wish I could do 0 stars. We called in about our snake, I wanted to see if I could speak to a vet about bringing him in and what they could do for him. I was put on hold and when the receptionist got back to me she said the vet was in but on the phone. She asked if I could wait until the vet was off the phone and I said yes even though my snake was having an emergency. I told the receptionist his breathing was shallow and he was acting very strange and I thought he was dying. When she got back to me about the vet she had told me she just left for the night and we have no one that can help you. Even though the vet was there two minutes prior and just wanted to go home!!!! Now we have a dead snake because he died a couple hours after the phone call to West Ridge. I am very disappointed in the service of a vet. As a vet your job is to help animals in need. Especially in need of an emergency and the vet just walked out without even speaking with me for me to come in and get him checked out! I can not believe how awful the service was and I will never be going there. Because of them not seeing us my snake is dead and my fiance and I are heartbroken. Read Less

At first when we chose West Ridge for care for our Golden Retriever, Sophie, it was simply out of convenience (located super close to our home-within walking distance) and good reviews online. Once we had our first meet and greet with one of the vets and the staff, we were excited at the level of attention and care they gave to Sophie from the start. Sophie loves everyone, but she especially LOVES coming here. Even after her most recent procedure, she still had a wagging tail, and just wanted pets from everyone. The amount of care and detail that Dr Bull and staff has given Sophie, and us as owners, is why we will always continue to bring Sophie and all future fur babies to West Ridge. They are wonderful people. Read Less

The staff and doctors are truly amazing people. I had to take my sweet kitty who was VERY old to them, to be put down. They were so incredibly sweet and understanding. Not to mention respectfull and kind. I will continue to go back to this vet for the care of our other animals. Wonderful, clean environment too. Thank you so much for your caring. It meant so much to us. Read Less

The staff and doctors are truly amazing people. I had to take my sweet kitty who was VERY old to them, to be put down. They were so incredibly sweet and understanding. Not to mention respectfull and kind. I will continue to go back to this vet for the care of our other animals. Wonderful, clean environment too. Thank you so much for your caring. It meant so much to us. Read Less

So disappointed took our Bunny there paid an arm and leg for his appointment. Then they added us on to another pts account that has no association with us. Released that pt info to us even after we informed that wasn't our info. Then we were told we would be contacted about a treatment plan for our Bunny never heard a word back. Every time I called to get the status they kept putting us on hold and had no idea what we were talking about. Read Less

Got an appointment right away. I was given options as well as advise on proceeding. I was given a way to spen less on the medications as well. All potential costs were given to me up front. I was also reassured with any concerns I had before leaving. Any person that had contact with my dog were incredibly caring and loving and reassuring to my dog. Overall, I couldn't have asked for a better experience. Read Less

I am new to the area, my vet of 10 years in Thornton referred me to West Ridge. I just adopted a very abused little dog, Honey. She's terrified of EVERYTHING, especially men. She'd been doing quite well considering where she started when I got her a few weeks ago..but, she broke a toenail deep down. She immediately reverted into "terrified". She was hiding in the corner, and would squeal if I got near her. A bit stressed/emotional myself, I took her to West Ridge. Dr.Combs, Amber and the receptionist were amazing. They were so kind and gentle with her. Amber already had a bandana for her, sprayed with "Adaptil" to calm her down. (It works!) He did everything he could to ensure she wasn't scared of him, including getting down on the floor, talking softly, etc., They were so great...within a very short time, they had her fixed up, bandaged and ready to go. She never cried or fought them. They answered all my questions. I was so relieved. As soon as we got back in my truck, she was already noticeably so much happier. **This was just a toenail! :) I can only imagine how great they'd be for serious injuries/illness'. I'm so thankful to them...and I'll be bringing Honey and my cats back to them regularly.Read Less

The staff was wonderful during our dog's last few hours. They made saying good bye to our family just a little bit easier with a warm, comforting environment and staff that let us set the pace for how Ollee's last few hours would go. Thank you! Read Less

The staff at West Ridge are amazing, kind, and knowledgeable. I took my two rats, Luke & Hun, who were treated with love and care by everyone. When I had to say goodbye to them, I felt fully supported by the staff who were with me through the whole process. Now I have my cat Binx, who will always be seen here because I know that she will receive the best veterinary care. Thank you everyone at West Ridge! Read Less

I cannot thank Dr. Bull enough. Thank you for saving Syxx. I don't know what I would do without her. You and the rest of the staff take such good care of her every time she is there. Thank you from the bottom of my heart! And thank you to Dr. Oglesby as well. I cannot believe the love and commitment you guys have for other peoples animals.Read Less

I can't thank you all enough for taking such good care of our sweet Bo. Everyone we met along the way was so wonderful. Amazing facility and staff that truly cares. We are somewhat new to the area and happy that we found a family for our fur babies to be taken care of. Read Less

The staff was friendly, helpful, and knowledgeable. They were able to answer my questions and helped me to set up a quick appointment with my animal that worked with my schedule, and my animal's needs. Although I had an unusual animal that needed to be treated (an exotic frog), Dr. Combs was experienced and was able to provide the necessary examinations and provide me with the best solution available. This was my third experience with West Ridge Animal Hospital, and every time I have been extremely pleased with the experience. I would definitely recommend this facility to anyone with any species of pet if their animal needed care! Read Less

I took my Basset Hound to West Ridge last minute because of nausea, vomiting and diarrhea. They saw him same day and gave me options for treatment. Two days after his visit, he is back to his old self and I am so thankful! I would recommend them to anyone and will continue to utilize their clinic. Read Less

This is hands down the best vet in Greeley. They always give us the best care and know who we are when we walk in the door. Dr Hubert and Dr Combs and their staff get two thumbs up! We LOVE Westridge!! Read Less

Used to go to All Pet in Evans but they closed so we needed a new vet. Had to put our 17 year old Bichon to sleep and saw a good review so decided to go to West Ridge. Everyone was SO kind and the veterinarian gave us a hug after our dog was gone.  The waiting room for the process was private and comfortable. Competitive prices. Read Less

We have been going to West Ridge for years ever since our Veterinarian quit. Last Monday we went into to see our usual Vet Dr. Hubert. We had been trying to help out little boy Bubba J for 3 1/2 weeks after he went down in his rear legs and was paralyzed. Dr. Hubert is amazing. She went above and beyond what anyone would do to try and help us save our baby boy. Unfortunately after the weeks of trying and the pain we were enduring to our own bodies carrying him, more problems arose. He was urinating blood again after just getting off of antibiotics for a bladder infection. So Monday evening we went in and made the hardest decision that one has to make, and decided to send our guy home to Rainbow Bridge. Dr. Hubert and Cyndi were there the whole time with us never leaving our side. Dr. Hubert Thank you so much for trying so hard and calling from home with ideas and in the end being supportive of us and our decision. We miss Our Bubba J so much, but we know in our hearts that it was the right decision. And having you there with us was like God sent us an Angel to be by our sides. I will recommend West Ridge to any one that I know and more. Thank you again for everything that you did. Thank you Cyndi for sitting with us and talking and being so kind. There is not enough Thank you's in this world that would display the appreciation and love that we felt from you Monday night. See you soon with our Jingle's (the vicious dog). Connie, Kristi, and Teagan SmithRead Less

I found West Ridge via Google which had great ratings for this hospital. I took my dog here over the weekend for his vaccinations. I am very pleased with the staff. The doctors were great!!! Looks like my baby has found his new team. Read Less

I feel the staff was very positive and Understood the needs of my dogs. I work in the feild so Im very judgmental when it comes to my own pets and Im very thankful to everyone to be so patient and nice. You guys rock! Thank you Read Less

West Ridge is the most amazing animal Hospital ever!!! They are all so caring and kind. They knew that my 4 week old kitty had an eye issue and got her in the same day I called and knew exactly what she needed done to get her healthy. And 2 days later her eye was already looking better!!!! Thank you all so much for being so great!!! Best animal hospital I have ever been to!!! Read Less

About 16 years ago I took my first pet to Westridge. Dr Combs put my pet duck Petrie back together after a predator attack. I love that they treated my duck as they would anyone elses beloved cat or dog. Dr Combs saved my first baby's life and we have since returned with our pet dogs, rabbit and various wildlife we have encountered over the years. We never hesitate to refer our friends and family. Thank you Westridge Animal Hospital. Read Less

We have been going to Westridge Animal Hospital for over 18 years because of the wonderful doctors and staff. Dr. Combs and Dr. Hubert have walked us through so many things with our cats and helped us understand the medical needs of our animals in a way that was sincere, understandable and professional. We appreciate their flexible hours (open evenings and weekends) and feel like we can call on them for not just "big" things but little questions, as well. They truly care about animals! Read Less

This animal hospital is by far the best. The staff are friendly and courteous. Dr. Combs has taken care of my pets for 6 years now and he is always informative when it comes to questions and concerns. This hospital sees all types of animals, but they treat them as their own family pets. Mine get the best quality care and I am so happy to know that if I needed to board my furry kids that they are in a beautiful, clean, safe and bright hospital. Should anything happen they will be in the best hands and familiar faces! Thank you to everyone at WRAH! Read Less

Dr. Hubert is a good vet.  Two cats had been previously examined.  Set an appointment for deworming for those two, plus two more to be examined and also then dewormed, after I was unable to give the full dose of the medicine prescribed.  Simply a re-do.  That's all.  Some fluids, too, if possible but not vital.  Just give the pills, that I could not.  Nothing adventurous. When I arrived, Westridge said the appointment was simply to pill the two that had been previously examined; but, that there was no appointment with a vet to examine and deworm the other two.  If I was willing to wait, the vet (not Dr. Hubert) might be able to squeeze those two in.  After 45 minutes, being self-employed and incurring a fine at the mall for not opening on time, I had to leave. Risking another fine, to shut down to then go pick up the cats almost two hours later, I got to Westridge to find none of the cats had been dewormed, or even examined.  Instead of apologizing, and without knowledge or familiarity with either me or the pets, a staff person argued that none of the cats were allowed deworming medicine as none had ever been examined.  WITHOUT KNOWING WHAT IS GOING ON, she insisted Dr. Hubert has not seen the two previously examined cats in two weeks (which means they have been examined.)  Only after heated argument, would she THEN go read the report and notes, to THEN realize she was wrong and the two cats were to be dewormed, and the others would have to get an examination later.  Again, instead of apologizing, she said that payment would be required first.  I said it had been arranged.  Again, instead of apologizing she then took the cats back, without me, so for all I know neither received their pills, then walked me out telling ME TO TAKE MY CATS ELSEWHERE!!!Update:  Although, had a negative experience with one of the two or three times I have seen a vet at Westridge in person or over the phone, and asked for their advice, and never with a tec, but the one above mentioned, and they do seem to be improving after seeing Dr. Hubert, it, apparently, was the owner, Dr. Combs who said to take my cats elsewhere.  I have never met the owner, Dr. Combs, and he has never seen my cats. He also said he offered to examine the cats then and there this morning, and that is not true.  His response to the mistakes of his staff is to blame the client.  It's the client's fault.  That it was a negative relationship. There was no relationship, no unpleasantness.  It was deworming and fluids. They screwed up this morning, and after hours then said they wouldn't give my cats the medicine they had an appointment to get.  All these complaints are of administration, but the responsibility lies with the employer.  Whereas Dr. Combs blames the client. Sadly, if this is the attitude then it doesn't matter how good the vets are. Read Less

I really appreciate everything that the staff here has done for my cat and I over the past week with some devastating news. They have done a great job letting us know the facts and what we can do. I really appreciate that the vets have gone above and beyond to double check everything to assure it is accurate. I would definitely recommend them to anyone.Read Less

Everyone at WRAH is friendly and knowledgeable and I like the fact that they "speak" to my pets when I'm there. We love Dr. Combs and feel lucky to have such a compassionate and intelligent doctor for our pets. Dr. Hubert is also wonderful - she did an amazing job with our older dog when we had to put her down. They are always willing to answer questions and we never feel rushed when we're there. WRAH is the best vet clinic in town! Read Less

My dog has been here three times total. The first two visits were only for a nail trim. My last visit left a bad taste in my mouth for this place.I had scheduled an appointment for 4:30pm. My husband arrived 5 minutes early. It took until 5pm for my pup to even enter one of their rooms, where he had to wait even longer. Why do places think they're doing you a service by putting you in another room? It took another 25 minutes for the vet to see my pup, Tulo, for his check up. Meanwhile, in the room, there was hair and dander blowing from the vent. You could see the great amount of hair just hanging from the vent. Janitor? Somebody? Hello? Not to mention Dr. Morgan expressed my pups anal glands while she was checking his prostate and failed to mention the extra $30 charge. She was less than pleasant during the exam. It took an hour to finally get the 8 minute exam over with.I highly do not recommend this vet hospital and I will not be taking my dog back. Read Less