We had to euthanize our beloved dog Sampson on March 14th. The compassion from the entire staff was amazing. A few days ago we received a card in the mail signed by everyone with personal notes. In time, when the pain is less severe, and we choose to adopt another dog, I will bring it to them for all of his vet needs. Thank you so much! Read Less

Can't be happier with the treatment we receive here. Our birds are treated as royalty practically. We have had one of our pets pass away with them, and they were willing to go the extra mile to do what they could to comfort us, going as far as to call just to check with us and ask us how we were feeling. Our current birds go in for frequent check ups, and they even see the staff as family and will be friendly with them. When the pets accept, so do we. Read Less

The people who work here are amazing compassionate individuals. We had a great experience here with our Chihuahua Charlie who was diagnosed with the Parvo virus. They called and checked up on our dog and we highly recommend them. Thank you so much Anderson Animal Hospital!! Read Less

This is a wonderful veterinary clinic. My son got home from his night shift ER job and his husky Leo was pretty sick. We called this clinic because it was closest and they got him right in on a Saturday morning. Everyone from the front office staff, to the tech, to the doctor were just great. They explained everything we could do and what it would cost. My son decided to hold off on the blood work and they were super nice about it, ends up the “sample” we brought gave them enough information for a diagnosis. He’s back home now and feeling much better. Thanks to the staff for getting us in so quick and being so kind. Oh and the prices were very reasonable!! We will definitely make this our Vet. Read Less

Staff was very understanding when I had to bring in one of my rescue dogs who has high anxiety at vet visits. the tec and doctor were willing to discuss and find a solution with me to get him the care he needed w the proper sedation to relax him and not cause him more anxiety. Staff always tells you what the cost of a procedure will be and gives you options so there will be no surprises when it comes time to pay. They seem to care . So far I've had only positive experiences there. Also, I got a complimentary bath/nail trim for my black lab Blue, with his first visit there. That was great as I'm on a budget and care for 5 rescue dogs so any free services are appreciated! thanks, VCA Anderson Pet Hospital.Read Less

Had a great experience at VCA Lakewood! Compassionate, friendly, polite and understanding of my situation. Dr Liana Lutz was professional, informative and helpful beyond the duty of her job. You can tell this clinic loves animals, and cares about the people who bring them in. To the staff of the animal hospital - thank you for helping my dog, Bella. I cannot say how appreciative I am for your kindness and caring! Anyone in need of pet care or information should check this clinic out. Read Less

I would seriously think twice before coming here!! The staff is RUDE and flat out just awful. The loss of a pet is just like the loss of a person. Your staff didn't seem to get that . shame on you awful people I'm going to tell everyone I know just how heartless and uncaring this office is. Read Less

Just recently switched to this clinic for all of my pets, as I had a great experience bringing my bird here in December. The facility is clean and feels relaxed, unlike some clinics I've been to where it's chaotic and stressful, and everyone has been really warm and friendly. I don't feel rushed when I ask questions, I feel listened to and heard, and I believe my pets are getting quality care here. One of my cats needed a dental cleaning/extractions, and while this isn't the cheapest place around, it's also not the most expensive. The vet called me during the procedure to let me know what was going on, what she found in my cat's mouth, and got my "okay" to proceed, which I really appreciated. I was given detailed instructions about aftercare, and they made sure I didn't leave confused or with unanswered questions. Any time I've called or emailed with a question or concern, I've received a prompt and thorough response, and I believe that everyone I've interacted with at Anderson genuinely cares about animals. They are gentle and kind...to both my animals, and me! I don't dread going to this clinic, which is new for me. It's been nothing but pleasant experiences so far, which will keep me coming back time after time. Keep up the great work! Read Less

Just recently switched to this clinic for all of my pets, as I had a great experience bringing my bird here in December. The facility is clean and feels relaxed, unlike some clinics I've been to where it's chaotic and stressful, and everyone has been really warm and friendly. I don't feel rushed when I ask questions, I feel listened to and heard, and I believe my pets are getting quality care here. One of my cats needed a dental cleaning/extractions, and while this isn't the cheapest place around, it's also not the most expensive. The vet called me during the procedure to let me know what was going on, what she found in my cat's mouth, and got my "okay" to proceed, which I really appreciated. I was given detailed instructions about aftercare, and they made sure I didn't leave confused or with unanswered questions. Any time I've called or emailed with a question or concern, I've received a prompt and thorough response, and I believe that everyone I've interacted with at Anderson genuinely cares about animals. They are gentle and kind...to both my animals, and me! I don't dread going to this clinic, which is new for me. It's been nothing but pleasant experiences so far, which will keep me coming back time after time. Keep up the great work! Read Less

I honestly wouldn't even put one star. But anyways I took my baby k9 here, and they said that they had to drain her bump under her skin. They wanted to charge about 600-800 dollars. I said okay fine. Can you guys make sure that's the only bump she has. They said of course we'll take care of her.... They also gave her shots for stuff that wasn't due till another six months. Which of course charged me for something I didn't know they were going to proceed. After so two weeks later she had another bump! I took her in and they said they have to do the same thing, same cost! I was furious, not only did they not check her entire body, but they will charge me again, when they didn't do they're job all at once! I got angry and took my k9 to planned pet hood and they said she doesn't need a drainage she just needs to drink her medication and intake a lot of nutrients from food and water to fight off her infection. And so to sum it up. VCA Anderson a profit clinic/hospital Is the worse beyond worse! Not only did they cut my baby girl for no reason, gave her extra vaccines that wasn't due, didn't take care of her correctly, also provided unnecessary treatments. All for money. I'm fine with paying to make her feel better, but not when they're going to keep torturing her over and over when it should have been taken care of all at once. Do not I repeat do not come here. There paper works are also very unorganized. My pup got her vaccines and on documents that they return to me shows "overdue" when I just got them done the day before.Read Less

I honestly wouldn't even put one star. But anyways I took my baby k9 here, and they said that they had to drain her bump under her skin. They wanted to charge about 600-800 dollars. I said okay fine. Can you guys make sure that's the only bump she has. They said of course we'll take care of her.... They also gave her shots for stuff that wasn't due till another six months. Which of course charged me for something I didn't know they were going to proceed. After so two weeks later she had another bump! I took her in and they said they have to do the same thing, same cost! I was furious, not only did they not check her entire body, but they will charge me again, when they didn't do they're job all at once! I got angry and took my k9 to planned pet hood and they said she doesn't need a drainage she just needs to drink her medication and intake a lot of nutrients from food and water to fight off her infection. And so to sum it up. VCA Anderson a profit clinic/hospital Is the worse beyond worse! Not only did they cut my baby girl for no reason, gave her extra vaccines that wasn't due, didn't take care of her correctly, also provided unnecessary treatments. All for money. I'm fine with paying to make her feel better, but not when they're going to keep torturing her over and over when it should have been taken care of all at once. Do not I repeat do not come here. There paper works are also very unorganized. My pup got her vaccines and on documents that they return to me shows "overdue" when I just got them done the day before.Read Less

My first contact with VCA Anderson was with Alicia, by telephone. I can tell you that this lady is a shining example of what true customer relations is all about. Alicia made me certain from the start that I had found a very special place. She was knowledgeable, compassionate and willing to help. Not only did she go out of her way to provide me with as much information as she could, but she went one step further and offered to let me speak with a Dr. At this point I was not even a client! The next truly impressive thing was that the Dr. called me back right away, which in itself speaks very highly as to the kind of people you will find here. Dr. Lutz did something else truly amazing. SHE LISTENED! Her patient, unhurried manner and obvious knowledge of guinea pigs coupled with the fact that she was caring enough to speak with me at length, told me that this was a veterinarian who would never leave you wondering if she heard what you said, or leave your questions unanswered . I have no doubt that between Dr. Lutz and Alicia, and the staff here,,,your pet will be treated with kindness and skill, and you will feel very good about leaving them in their care.Read Less