I had a cat with a large tumor. I spent the last 3 months making her comfortable, her regular vet didn't know how much time she had. Well the day came, May 25th, her mouth and tongue turned blue, she was in a tremendous amount of pain. It was a Friday afternoon, her regular vet couldn't get her in. I brought her in to Aspen Meadow, they took get back ASAP, and gave her something for the pain. It was time to say goodbye. The vet and nurse treated her with care, and kindness. I don't remember anyone's name, I was to devastated. I will always be grateful to them.they really do care. Read Less

I have to re-review since the last time I did because it's gone DOWNHILL. Wow. Rush one of my dogs to the ER twice in a week. These people are either morons or they aren't interested in diagnostics, but are interested in testing for the sake of testing w/o an interest in actually determining the issue (some of the tests they were suggesting were insane). WTH happened? I heard they were bought out by another company. But wow, unprofessional (the one vet was bizarre with her responses) and runaround like I've never seen AND misdiagnosed dog (twice!!!). Unless your dog looks like it's actually dying, just wait to see your normal vet in the morning. I spent a bunch of time, and money, on a whole lot of nothing. Completely worthless place. Read Less

This weekend my sister’s dog got hit by a car, unfortunately we were directed towards Aspen Meadow Vet office. This establishment only has one care: money. We were told that we needed to pay the minimum of the estimate; $2,500 which we promptly did. They sent our dog home after less than 24 hours of being there despite the serious internal injuries she obtained. The next morning she was coughing up blood and needed to be taken back (I’ll mention that it is at least a 30 minute drive from our house) at 5 o’clock in the morning they made sure to tell us that we needed to bring more money, when your animal is coughing up blood the first thing on your mind is not grabbing your wallet. So at 10:30 later that morning my sister received another call saying that another x-ray needed to be taken and that before they would take it they demanded more money, yet again. We understand that these emergencies are not free but when you’ve already paid over two grand it would be preferable if we weren’t treated like we were neglecting payment. When in all reality the only thing being neglected was our dog’s needs and basic human decency during such a difficult time. Whilst all of this was happening a family friend came to bring food and comfort, seeing as we had not eaten anything. She did not know that we had already left and considering she had just driven the 30 or so minutes she decided to go inside to check on our dog; she was greeted by a very rude front desk lady who promptly told her she was unable to go back and see her (understandable) but then she aggressively said “Why don’t you just ask your friend how she’s doing?!”… (NOT understandable) & not a professional or caring response at all. If you are going through a stressful time with an injured or sick animal I would highly recommend you find an alternative establishment to receive your care. The staff is extremely gruff and their number one priority is receiving money, not taking care of your pet or being compassionate whatsoever. Read Less

I brought my dog in after hours after hearing my regular vet referred after hours cases to Aspen Meadow. Everyone there was very kind and friendly, and even though they had more serious cases to deal with they kept checking on my and my dog to be sure we were ok while waiting to be seen. I was very happy with the whole experience and my dog is just fine now! Read Less

I DESPISE THESE PEOPLE. MY BOY GOT REALLY ILL AND I SWEAR THIS COMPANY. WORDS DON’T DESCRIBE THIS PLACE. It was back in 2014 so it could be different now but when I dealt with these idiots. My dog was dying and all these clowns were like, you need to pay first for anything. I am like you got to be kidding me. My boy needs me. I got into it with one of the nurses. From my experiences you pay for the services after. I hate this place with a passion. Avoid this place. Read Less

Caring, friendly staff. This was my first time to see the surgeon about my dog's knee. After examination, the doctor thoroughly explained my options and even offered his email address so I could ask additional questions if they come up. I felt comfortable bringing my dog here. Read Less

Everyone that work here is very good and knows how to calmly handle an emergency for your pet. The Vets explain in detail to you. Parking is plenty and easy, the place is crazy clean and the people waiting area is very accommodating, including hot teas, very good coffees and more. For an emergency for a pet, there is no reason to go anywhere else. Open 24 hours as well. Read Less

Great place to take your pet during non-work hours if you need to. Our boxer had some kind of allergic reaction to something which cause hives and labored breathing. They got us in immediately, took care of the problem for us and sent us on our way. Our dog received great care and we received peace of mind. Of course it’s a little more expensive since it an emergency clinic, but it was not nearly as much as I thought/feared it would be. Highly recommend. Read Less

Great, respectful staff! Dr. Tzipory and the Neurology staff have shown top tier professionalism and friendliness. Their support of our dog has exceeded all expectations. They took time to explain each step as our dog underwent a large surgery and were very patient as we asked questions to understand every possible outcome. While nervous, we felt very well informed headed into surgery. Everything went according to plan and Brooklyn is making a tremendous recovery. The Aspen Meadows facility and specifically Dr Tzipory's Neurology practice are deserving of the highest recommendation. Our sincerest thank you! Read Less

These people are some of the kindest, caring animal loving people I have ever met. We unfortunately had to put our sweet kitty cat Boogie down to rest and the techs and vets and even front desk made this the most peaceful experience we could have possibly had. They truly care, we even received a hand written sympathy card in the mail from them today. I can't even begin to express how grateful I am for all of them. A special thank you to the Tech Brett. WOULD HIGHLY RECOMMEND for any emergency or even as a regular vet for your little ones. Perfect experience. Thank you ❤️ Read Less

This is the slowest place to bring in your animal!! It's a damned good thing I wasn't going through an emergency because this place would've killed my animal with how slowly they move. The prices are outrageous, everything is worst case scenario, they FORCE you to leave your pet over night because of the made up emergency they create, they're front desk person can't even pry herself away from Facebook long enough to look you in the eye. Literally, they will kill your animals if you bring them here!! Read Less

Our 8 pound yorkie accidently ingested a pork rib bone 6 inches long. We brought her right in and they provided excellent care. They gave us options that fit our budget and when our little one was afraid to walk to x-ray, they let us walk with her. They provided us with a DVD of her scans to show her regular vet and details of the follow up care that would be needed.we have used this place several times over the years and they have always been outstanding, even when we have had to say goodbye to a beloved family member. I would highly recommend this place. Read Less

I've given myself about 4 hours to let my rage die down, but it still isn't going away. We lost our dog suddenly last weekend and it was devastating for my family and our two kids. We brought his body here and paid over $300 for a private cremation and a clay paw print. When I went to pick him up today, I was told that they had accidentally marked him as a "general" cremation and that he was cremated with other animals and spread on the crematorium's premises. I get that this is a first world problem, and that maybe we're stupid to pay $300 to have our dog cremated in the first place, but he was a family member. He grew up with our children. It was important for them to get this right and they didn't. It's just inexcusable. So now coupled with the sudden loss of our beloved family member, we have the additional loss of knowing that we don't have his ashes to spread as we wish. I would be very hard pressed to use these guys for anything, ever again. Read Less

Called this vet for help with my German shepherd this morning and the first thing the reception said was about euthanizing him. I am so disappointed, we called for help for our beloved pet and that's the first thing that's uttered and then...or bring him in and we'll look at him. Animal lovers you are clearly not! Read Less

I have used this vet for both emergency and specialist care for my dog. They have extremely competent and caring vets. I have been impressed with their willingness to listen to my concerns, and respect my wishes as the dogs owner. Many times vets want to just tell you what to do with your dog, and I feel like this veteran Marion has a true partnership with me. I would trust them completely with any of my animals. They have always been very upfront with me about the cost of services, and often times my actual bill comes out below the estimate. They go out of their way to add small touches the show that they really care about your part as much as you do, which I also really have appreciated. Read Less

Driving an hour to Longmont to find out if your dog is terminally ill is never going to be a good situation. Getting there and realizing you've made a 10 o'clock appointment, but they've scheduled your dog's ultrasound for 3 PM and your dog won't be done till 7 PM really has a way of screwing up your day. Not the best business model and that's where they lose star number one -Communication people.Another star is lost because it's just not that friendly of a place. As other reviewer's have noted there is a really tricky double door and if you are carrying a sick dog it is almost impossible to get in without help. And there will be four people standing at the front desk and not a finger will be lifted it to help you get in.My doctor was Dr. Fleishman, possibly the most confident and smart person on the planet. While this is a trait that can be really hard to deal with, it usually means that the doctor is very very competent which turned out to be the case. I believe her work with my dog and her interpretation, diagnosis, and explanation to me of what the issues were (cancer cancer cancer) was excellent -5 stars.  Upon pick up of our dog at 7:30 PM that same day, the person on staff didn't know anything about anything and wasn't particularly friendly just collected the money even though this was the vet tech that it helped us earlier in the day.So I believe you're going to get extreme quality veterinary care at this clinic and I highly recommend Dr. Fleishman, but I would recommend spending about 15 minutes on the phone setting up your appointment and understanding exactly how much of a time commitment they are planning for you. Budgeting for two hours and suddenly having to contend with 10 hours is not fair to the patient family.Then grit your teeth - you're going to get great medical care but it is not going to be friendly. Bring a friend so you can open the door yourself. Read Less

We would like to thank the doctor was on call last night, actually he and all the night crew including other vet's , nurses and reception lady's on shift they save the life of our dog Kayn. Was a very long and sadly week for all of us at home. Having this great experience definitely will be back to this location and we recommended to everyone Im very thankful for the great services we received yesterday. Read Less

I would like to thank the vet that was on call last night. Our otis got a small stick stuck between his teeth. After trying several times to get the stick out we took him to have it removed. We were there maybe 10 minutes. The stick was removed and at no charge. Thank you so very much. You don't know how much appreciated it was. Read Less

I took my dog here as a recommendation of my vet. They were very prompt in taking my dog in immediately as I arrived. Dr. Marquez came back and told me he had internal bleeding and tumor and either he needs surgery or be put down. After the ultrasound and more xray, prognosis of his life decreased to a few weeks up to a year. The receptionist and vet tech were very compassionate and thoughtful. I'm not sure if the vet is just used to putting dogs down, I can't imagine doing it day after day. I just felt she was slightly nonchalant about it and was not helping me in making the decision or guided me towards a decision that I could live with. I ended up putting my dog down and i live with a regret each day. He seemed fine when he came back in and the vet was just putting him down like "oh well just doing my job." I guess it is what it is. I was asked about cremation service but not about the lock of hair, this was my first time putting a dog down so I didn't know what all entailed. The surgery was going to cost up to $7000 to remove the tumor. Without the surgery, i was charged $1500 for exam, ultrasound, xray, and cremation service. I was horrified when I saw the bill for a 3 hours visit that ended up putting my dog down. I'm not sure I'll be coming back here again. Read Less

Would give 1 star if I could. Alpenglow in Boulder is worth the drive!!! Aspen is grossly overpriced, has entirely unprofessional staff, I spent $6000+ just for my kitty to receive improper treatment as confirmed by two other vets after this nightmare. Will NEVER go back. Took 24hrs in their care for them to even START treatment... it was impossible to get through to a vet WHILE my cat was in their care, the nurses are kind but are under the order of the inexperienced vets who play 'guessing games' with your animal. After explaining what treatment my kitty had to my family vet, I was recommended to never take her back here as she could have died DUE to their care methods. AND I wasn't even discharged with the right after-care tools, and it is also ABSOLUTELY impossible to get through to anyone for help AFTER your animal is discharged/when they're not making money off you anymore. Days after discharge, my kitty had the symptoms all over again, and Aspen's only suggestion was to take her back in to them! HA. Luckily my family vet walked me through home-care and kitty is doing ok now but seems to have permanent liver damage from Aspen Meadows not taking the steps needing to get food in her when she wouldn't eat. Don't let Aspen play guessing games with your sick animal! Read Less

Our 20 lbs dog was attacked by a coyote. The staff did an amazing job to save our dog. They were always very nice, took care of our dog with care and compassion, they did amazingly. I can't say thank you enough. Read Less

They get one star because I had to.  Took a dog in with a fever and not only did they completely misdiagnosed my dog, they thought he was burned with chemicals.  He almost died, his bill was over $10,000.00 but they were completely wrong......ended up going to CSU and he was properly diagnosed with an auto immune disease.  No apologies and they pointed lots of fingers towards abuse.  They were so focused on being right that they couldn't think outside their little box. Plus they were rude.  Never again.....I will drive to Boulder, Loveland or Ft. Collins.   Shame on you! Read Less

Cold, heartless, and money-hungry. I came in for a possible blocked-bladder; they immediately took him back and did not allow me to see my cat AT ALL until I gave them money and left for the night. The vet met with me had NO EMOTION despite my crying when she told me that I had three choices; to cough up $2,000+ (to be paid right then and there), to euthanize him, or to take him home for the night and to our normal vet the next day.. however if he died, it would be MY fault for not paying to have him spend the night with them. I stretched and paid the money, only to pick him up the next day to have them tell me that nothing was wrong all along. We will never be back. Read Less

I'm sooooo grateful for Dr. Liran Tzipory and the wonderful people (Dr. Dana Dietrich, Dr. Kirsten Freund, Cass, Marina, Brittany, gosh she had so many fabulous people caring for her that I should have made a list) at Aspen Meadow Veterinary Specialists in Longmont. Their care and CARING dusts CSU and is state of the art and even more affordable!! From the first time I darkened their door in 2014 until now, my experiences have been nothing but flawless and the care, too notch. Daisy has had emergency care, specialty care, and surgery there, so I've seen a fair representation of who they are and what they do. Thank you, Aspen Meadows Veterinary Specialists and Veterinary Neurology of Northern Colorado. We are all so fortunate to have you both in Longmont :) Read Less

I waited with my dog, post-op and on a stretcher, in our vehicle for 1 hour in freezing temperatures while the "intake process" was being completed by my spouse inside in an empty reception/waiting area. Ironically, while waiting, I literally watched Longmont PD/Fire clear a head-on collision on the street outside, basically a metaphor for our experience with your clinic. Based on our experience, it seems your emphasis is on profits RATHER than compassionate care for my dog/customer service. This to me is unacceptable and unforgivable. This initial failure set the tone for the rest of our interaction with your establishment. It didn't get any better overnight or the next day. The last thing we needed for our pet was to argue with staff or be accused of lying. All in all, I did not feel as though my dog/family mattered. I hope for the good-health of all our pets to avoid the misfortune of returning. I found it interesting that the survey you sent out following our visit heavily focused on your processes for intake, administration, and facility. So few questions about how well you provide your services and little to do with care for animals.Read Less

I went with my best friend and his pup, Duke to get some diagnostic testing done on Duke, who was VERY ill. Although the outcome was not positive, the sensitivity and compassion of the staff and doctor was outstanding. Thanks for you making a very difficult situation as palatable as one could hope for. Read Less

Got one star because I couldn't give no stars. Brought my terminally ill dog in to see the neurologist. She can't walk so I had to carry her. About 61 lb pit bull. Not one of the staff helped me with the door. They just watched me fumble with it while they sat there. No one else in the whole clinic, so it's not like they were busy. Dropped her off to have an ultrasound and was supposed to pick her up later. They made me drop her off at 9 am and later admitted to me that they knew she wasn't scheduled until 1. The shaving job they did on her belly was so bad, that she got an infection on several of the cuts and razor burned areas on her belly. She was already fighting cancer and Aspen Meadows adds another infection for her to fight. When I went to pick her up, again the place was empty, and the same people who didn't help me with the door were still there. It took the clinic 25 minutes to even see me and all the while I'm thinking about the dying dog that I've loved for 13 years, the desk staff and a Tech are loudly making jokes about clients, clients' pets, and their love lives. I will NEVER use this business again. If you care about your pets, you won't either. Oh and when they read my review, the manager called me to offer a half-hearted apology. Incidentally, she did NOT ask how my dog was doing. That's the sign right there. That's all you need to know. Didn't even ask about her. Read Less

Awesome place. They took great care before, during and after emergency bladder stone surgery on my dog Jake. Love that they are open 24/7. Dr Stephens was easy to talk to and Jessica was extra helpful!  Everyone there was caring, patient and extra helpful from the front desk staff to the surgery team and the weekend emergency staff too! Read Less

When it comes time that you have to say goodbye to a much loved pet there is no great way to handle it.   Recently that time came for our sweet gentle giant "Mudge".  The staff at Aspen Meadows handled it with caring.  They helped our family say goodbye in the best way possible.   They brought him a plate of treats.  They had a dog bed laid out on the floor.   They gave us all the time we needed before and after to say goodbye to Mudge.  All in all the experience was as good as it could have possibly been.  It was clear that the staff was kind and caring. Read Less

Where to begin. My wife and brought or Golden Retriever Molly in when our Vet saw something on one of her kidneys. Unfortunately it was cancer. After consulting with one their Specialists we decided to have her kidney removed. The surgery went great and we started her on Chemotherapy. 4 weeks and she will be done. On her last chemotherapy appointment her back leg swelled to twice its size. We took her in the very next day and had her infected leg removed, it was bone cancer. Now having two types of cancer we knew our time was limited. Every person in that building were angels. They were the type of people you hope to have in that situation but they were so much more. They treated as if she was their own. Yes I am crying through this whole review, not only for my girl but also for the love received from every person there. From the front desk to all the specialists and nurses who helped us go through the worst time in our lives. On September 3rd 2016 our girl lost a battle she didn't even know she was fighting. The staff cried with us and helped us understand that letting her go was the right thing to do. The team of Doctors and nurses that helped us will forever stay in my heart next to Molly. You know who you are. The rest of the Doctors and nurses were just as important no matter how small of a part you played. I know you don't often get the praise you deserve. I want all of you to know that you are some of the best people walking this earth. You help people at their worst and that isn't something you can train, or get in schooling, its naturally in your hearts. We love you all so much and hope that you are around for our next Golden. If you are reading comments and wondering if this is the right place for your furry loved one please stop looking and go to Aspen Meadows. We Miss you so much Molly. You were our best friend and companion and we will never forget you. We love you forever. I hope you are on your back with your tail wagging and letting the sun hit your belly like you loved to do.Read Less

Thank you to all the staff tonight. My poor little cat had a nasty wasp sting and was well taken care of by the staff. They explained everything before doing any treatment and handled my skittish cat wonderfully! I would recommend this place to everybody! Read Less

The team at Aspen Meadows is really wonderful for both pets and their owners. We had to take our pet there for a sudden decline in health. The emergency staff and then regular staff were amazing with our dog. They took wonderful care of him around the clock. With us they did a great job of explaining his condition, our options for treatment with great care and clarity. It was a difficult time for all of us which they helped us through with great professionalism. Read Less

They didn't want to treat our dog with parasites and were extremely rude about it. When being rude didn't work, they tried to get me to go away by telling me it would be $300 to $400 for an exam and a fecal. I asked for individual costs (exam $98, fecal $70) and how that added up to three to four hundred. Then they had us wait in the waiting room for a very long time. I finally googled what we needed to do and left without seeing anyone; all I wanted was confirmation from the vet that I was treating with the right medication. Read Less

So glad they were available when my dog had her Addison Crisis. The normal vet was closed and she was collapsed and was severely dehydrated. Dr. Taylor worked quickly and was able to get her turned around. On follow up with my vet, he acknowledged that turning her around was not an easy task based on the reports. Very happy to have this place in Longmont. Staff was very concerned, fast and friendly. Read Less

Terrible, My Dog was in Labor. We needed a C-section, so we went here. First they took their time, finally when the lady arrived. She talked down to us like a complete B!$/#. Then in the middle of everything she wanted to ship us to Fort Collins to take a X-ray. Even though my dog is about to die from the pain of her labour. We refused, they wanted 5,000 dollars just for the C-section. Just the C-section nothing else. The vet was the coldest person I've ever met, when we said we can't do 5,000 she walked out and left us in the room. I understand going here if it's an emergency, but I recommend trying to find somewhere else if at all possible Read Less

Since we have three dogs and two cats and sometimes more than that, we do at times need emergency after hours veterinary care. One evening last week one of our dogs began having a series of long and intense seizures. He had some seizures in the past but nothing major and very rarely. He hadn't had a seizure in more than a year as best we know, but was suddenly having seizure after seizure - maybe ten or more in a two to three hour period.We rushed him to Aspen Meadow in Longmont and had a very positive experience. Yes, any veterinary emergency clinic is going to be expensive, but as a pet owner what you want is ethics.  I want my pets to have the care they need, but I don't want to pay for a lot of stuff they don't need. Aspen Meadow took great care of our dogs.  They acted quickly and got his seizures under control. He stayed the night and we picked up a much happier dog in the morning. But, here's the exceptional part of our experience.  As anyone who has taken a pet to an animal hospital knows, they want full payment for services rendered.  Aspen Meadow quickly gave us a written estimate of possible charges, with a low and high range. We were told that we would have to provide a deposit equal to the low estimate before we left that night, with the expectation that we would pay any additional balance in the morning when we returned. We left the required deposit and then much to our surprise, discovered in the morning when we picked up our dog that Aspen Meadow was refunding more than half of the deposit we had left because they didn't need to do some of the things they thought they might have to do. I was blown away!  They did what our dog required but didn't do anything they didn't think they needed to do. We obviously took our dog to our regular vet the next day, and discovered that Aspen Meadow had already sent them treatment records, and that the Aspen Meadow veterinarian had called our vets to fill them in. We also received a follow up call from them later in the day, to find out how our dog was doing. You couldn't ask for a better experience. 5 stars for sure. Read Less

Our cat had a pretty severe accident and Aspen Meadow, by luck, was the nearest emergency 24 hr care available near us. Throughout the entire 6 week experience of our cat healing, the staff was amazing. They were courteous, always on time for our appointments with no waiting period, they explained what was going on clearly, they provided estimates that were flexible to work with based on our budget, they always meet us at the door for our appointments, and we never had a bad experience. When we first arrived, they got our cat back into the trauma room and had a diagnosis for us within the hour--which was amazingly fast for everything going on. I would recommend Aspen Meadow to anyone with veterinary needs--emergency or non. Thank you for caring for our cat like it was your own!! Read Less

I was referred to Dr. Fowler after my dog was diagnosed with lymphoma. She has been absolutely amazing throughout this incredibly difficult time. From the beginning she gave several treatment options depending on my financial circumstances. Throughout the treatment, she has been tremendously caring and sympathetic. I couldn't ask for better care for the most important thing in my life.Read Less

My golden retriever is seen by the oncology team here and while the news about my gal isn't terrific, the level of care is stellar. Diagnosed with an osteosarcoma, my gal Sophie is treated like a member of their family with extra time and attention paid to her and her treatment. I am fully confident that we chose the right treatment plan for our girl given what we know today. Moreover, should the plan need to be revised, I feel fully educated now as to what to expect and what the next steps might be. No one likes living in uncontrolled chaos and while stressful, at least I know the decisions made by the team are in my gals interest. Highly recommend Dr. Fowler, Kelsey, and the oncology team to take care of my four legged friend. Read Less

AMVS saved my cat's life and thanks to them, he is still with me 2-1/2 years later.  He had showed signs of illness; you know, hiding, not eating.  His kidneys had almost shut down so they immediately started him on IV fluids and meds to bring him back.  He had to stay about 5 days to get his kidney values back up and with the instructions they gave me upon discharge, he hasn't crashed since.  Everyone was so wonderful.  They let me come and visit him whenever I liked and for as long as I liked.  Thank you AMVS!  I will never forget what you did for my kitty! Read Less

Between my wife and myself, we have taken 3 of our dogs to Aspen Meadow Veterinary Specialists, to see 3 different specialists, respectively.  Our oldest saw Dr. Brooke Fowler because of lymphoma, our smallest saw Dr. Matt Rooney for a foreign body removal and our largest saw Dr. Robyn Reed for orthopedic surgery.  All three animals are doing great and, honestly, I would never take them to a different clinic.  Furthermore, I am a veterinarian myself and, consequently, I am as high maintenance as clients come so for me to have absolutely nothing but good things to say is extremely significant. Brooke Fowler and her staff have literally become extended members of our family and Peekay loves them too.  Despite how busy they are (precisely because they are so excellent at what they do), they always take the time to sit and talk to us until all our questions have been answered and every concern addressed.  Peekay has a myriad of health issues, has been hospitalized several times and was a blood donor at one point.  Thus he has an intense fear of veterinary hospitals and clinical settings, yet he actually looks forward to coming in to AMVS to see Dr. Fowler and her staff.  He was the best man in my wedding and is the best judge of character that I know.  Much like asking a pediatrician to whom they take their own children to, asking a veterinarian whom they trust with their own pets speaks volumes about the doctors they choose and is the greatest endorsement possible.  Dr. Jason Cordeiro Read Less

Aspen meadow is the best ! Brought  my dog Harley there on Jan 1 and he had cancer ; 4 tumors , vet gave him 2 -3 days to live . Just had visit yesterday ...going on 6 months and Harley is looking good . Better than that , he has had a great quality of life since we began treatment ! I am not sure how long he will live but I am happy that I have had this time ! Dr. Brooke  Fowler and Nurse Kelsey  are two  of the most caring individuals I have ever dealt with . Harley loves them  ! All the other nurses and receptionist too !   They are all so nice and helpful .You will not find a more compassionate place and I would not use anyone else . Read Less

Note: Pet owners in Longmont and surrounding cities, someone is poisoning meatballs and leaving them at dog parks and where dogs/pets can find them. They are using rat killer pellets.  dailycamera.com/longmont… - note this is NOT what happened to my dog, but thought this is a good place to make people aware!The care my dog received was quality. I get that it's like a real ER, so some emergencies come in that need immediate attention. 3 hours in a medical room waiting for anyone to tell me what's happening, is not how I wanted to spend my night. Staff: when I saw them, were very nice and mostly helpful. But this place clearly needs help with communication. I say this because medicine they were suppose to give me when I picked up the dog early in the morning (6am), sat behind their counter for 2 days. No courtesy call to me to let me know they had forgotten to send me with it, or even a letter reminder. It took my vet talking to me about the meds I was 'giving my dog from the clinic' to call them and realize their error. I was fully ready to take responsibly for leaving it, as I was sick and extremely sleep deprived, but it never made it to my hands. Also I have since called with questions, but get no call backs, so I have to contact them or ask someone else. Based on other reviews, it would seem this is an ongoing issue for them.This is an emergency clinic. I appreciate the work they do, and did, and it was done well, but like a real ER, expect to wait and be overcharged. Screen for tests you find unnecessary and don't be afraid to speak up about things you can't-or aren't willing- to pay for. I get that the world doesn't revolve around my family, or anyone else's, but not getting a call back within 24-48 hrs on a question is kind of ridiculous. For the record I asked my own vet and received am answer (the internet was unhelpful).As an additional note, to Wendy M. who posted a glowing review and asked why others have a problem with costs: we do not have the experience of multiple visits to emergency vets and expensive treatments for cancer and brain tumors and lung issues, and multiple pet visits. We are use to regular vet bills, usually, for one or two animals. So when someone says, we are going to keep your dog for 6 hours and it will total near $1,000, it's a bit of a shock to us laymen. On a side note, I hope your Rottie recovers well. Read Less

About 2010 my dog slipped a disc in her neck that was so severe it required risky surgery.   Dr.  Rooney did a wonderful job even removing an additional growth at my request.   The rehab folks at CRCG helped her make  full recovery,  she was 9 years old.  Then in 2012 she came down with severe case of pneumonia I wasn't sure she'd pull through but she did.  Then again in 2014 at the age of 12 she got pneumonia again and again they saved her life  when it looked like it was not possible.   She is less than 2 months from turning 13 thanks to the wonderful care given by all the day and night staff at Aspen Meadow! They do require a form of payment up front,  (I use Care Credit) ,  but that is the case with all other urgent vet care facilities I've ever been to and with my dog's health history I've been to a few. Read Less

I took my cat here on a Thursday for urgent care because it was recommended. I was charged 2-3x the amount that I would've paid elsewhere. They did a culture to see if she had a UTI. They told me that they would call me back by Tuesday. Tuesday came and went. I finally called them on the following Thursday (2 weeks after I brought her in). They apologized for not calling me back and told me that sometimes they forget to call.I'm pretty disappointed by this place and I won't be using them again. Read Less