Coal Ridge Animal Hospital

Want to feel nickel and dimed? Go here. We scheduled our dogs to be boarded a couple weeks in advance, and they waited until the day we drop them off to tell us one needed to get a bordatella (sp) shot, even though she was still good for another month. Wouldn't have minded if they'd just be up-front with us instead of waiting until we get there and have no choice but to pay extra. Because we had to get the shot we decided we'd switch to Coal Ridge as our vet. They then called to let us know we need to get heartworm tests, even though one is good for another month and the other is good for another year, per our previous pet (Paws, which is a great place btw). We're going back to PAWS. Also, Coal Ridge pricing is hardly competitive. Read Less

The facility is very very clean!! The indoor-outdoor runs are great for boarding medium and large dogs. The staff is great with our dogs. They are such wonderful people. I don't worry one bit when my boys are in their care. They have reasonable, upfront pricing and are willing to make accommodations for any special needs. Read Less

The facility is very very clean!! The indoor-outdoor runs are great for boarding medium and large dogs. The staff is great with our dogs. They are such wonderful people. I don't worry one bit when my boys are in their care. They have reasonable, upfront pricing and are willing to make accommodations for any special needs. Read Less

Love everyone I've seen here! Dr Knutson really "gets" my dog and has him feeling better quickly. Once, when he became acutely ill on a Friday, she checked in each day over the weekend to make sure meds were working and he was feeling better. Also, excellent dietary advice. Read Less

They are the absolute worst clinic I have ever had the displeasure of associating with..complete waste of time. They try to give your animal shots and procedures not needed..just so they can make a dollar. And the staff is the worst staff about being knowledgeable about what goes on in the hospital...if you want your dog to die..take them there Read Less

Thank you to our amazing vet & staff at Coal Ridge who gracefully dealt with an emergent situation this morning with one of my dogs who decided to remove his stitches himself. CR always sees us right away and are so helpful. The vets are excellent as well as the techs, office & kennel staff. The prices are very reasonable and they are up front on cost. We have been customers for nearly 10 years and they have been wonderful with all of our cats & dogs. SO grateful! Read Less

We've been taking our three dogs to Coal Ridge for several years now, and have always been impressed with their quality of care. They really do care about the animals they treat, always calling to follow up on how your pet is doing. They keep up with the latest treatments and medication, but still manage to make you feel like every appointment is personalized for you. They also have a terrific doggie day care and overnight boarding service. Read Less

I had to put my cat to sleep today, she was 21 and had a very good long life with my family. This was by far the most difficult thing I've had to do. The staff at Coal Ridge is absolute gold. The compassion they had for my cat and I was far past 5 stars. I can't express my appreciation enough. They took their time never made me feel rushed and made it as easy as possible for my dear friend. Thank you so muchRead Less

Thank you all so much for squeezing our Izzy B in after the cat scratched her eye today! We didn't have to wait long and Jilly and Dr. B were really great with her. We are so glad her eye isn't as bad as we thought. If we didn't live out of state, this would be our choice for vet! Read Less

To the amazing generous people who paid for half of my bill when I put my dog down tonight.... THANK YOU! That was a VERY sweet and awesome gesture! I will pay it forward! And thank you to the super supportive staff for all your help through this difficult time! Read Less

These people are amazing. Barbara and the staff love animals and it shows. I recently lost my 16 yr old dog, who had been a patient and periodic kennel customer of Coal Ridge for the last 9 years. I always knew he was in good hands when he stayed there. They have been so compassionate through this process, they have really been there for us. The extra, special things they have done are wonderful. We don't ever want to leave Coal Ridge, they are the best. Read Less

I love the care my dog gets from Coal Ridge, he's been a patient for almost a year. The building is great and always clean. They return my calls promptly, get us in quickly in an emergency, their prices are fair, and they don't upsell on drugs and expensive procedures when something simple like a diet change or supplement will do. They took the initiative to talk with my older dog's eye specialist to coordinate and find the right drops for him. When he was very sick over a weekend, Dr. Knutson even gave me her cell number and called Sunday night to check on him!!! WOW!!! 5+++++++ stars!!! Read Less

both of our dogs are cared for, and groomed, there. excellent care and very sweet and compassionate staff. this week we unfortunately lost one of our sweeties, his illness was such that he could not be saved. dr knutsen did her best, and so did the other vet, im sorry i cannot recall her name. dr knutsen called me on sunday to tell me how sorry she was to hear of his passing. i cannot imagine taking our animals anywhere else. Read Less

They sent us flowers after the death of one of our beloved pets. They know us by name and really get to know our pets. The compassion and care they have given us is second to none. Excellent veterinary care and boarding! Read Less

Excellent veterinarian clinic! We adopted two sister kittens from Longmont Humane Society 6 years ago. Our first visit was for a sudden and severe illness and we were treated like family from the start. They stablized our furbaby Misha and referred her to the specialists at CSU Hospital in Ft. Collins. She was in critical care x 4 days and came home today!!! CRV will remain involved in her follow up cares. We are so pleased that we have a new vet for our family of 5 animals. Great job and special thanks to Dr. Bullock whom CSU Internal Med praised for her excellent primary care to Misha! She went that extra mile for us thinking ahead to prevent extra costs without sparing quality. We are grateful! Read Less

This place is a joke. The owner can't manage the place. Who lets a dog board when they know the dog had kennel cough? How much trouble must your business be in to allow a sick dog to board and infect other dogs? This dogs owner was selling his house and so he boarded the dog during the day and pick him up at night. So not only did she(Dr.Knduson) allow him to stay once, but multiple days. Soon there was an out break of kennel cough which of course she did not inform others who had trusted her to take care of their dogs. Horrible. Read Less

Coal Ridge Animal Hospital is the highest quality of care at a reasonable price. They are passionate about caring for our loved pets and provide unique and individualized boarding. We use them for boarding every time we got out of town. They are so easy to work with! We will use them for years to come.Read Less

They really saved our bacon this Christmas.  The weekend that we came up from New Mexico we found out that my brother-in-law would not be able to take care of our dog as we visited a friend.  Dante is a standard poodle, 3.5 years old, and fairly active.  I called probably 15 or more Longmont area kennels and there was literally no room in the inn -- except for Coal Ridge.  They wanted a $50 deposit, which I was perfectly willing to pay, and we were set.And then our plans changed and we traveled a day late, driving up Monday instead of Sunday.  I called them the morning of our intended arrival and they changed our arrival date without complaint nor fee.So customer service is an A+.The facility itself: the entrance is the vet's office and I found it a little smelly, but I also tend to occasionally have hyperosmia and am sometimes excessively sensitive to smell.  It wasn't 'drive me out of the building' bad, but it was noticeable.  We paid an extra $9 per session for him to have a play hour to recreate with other dogs, unfortunately he only got two play sessions because of timing and the holiday.  The workers were very precise in inventorying all of the toys that we brought for him.When we picked him up, he was overjoyed to see us, and the employees provided us with a report card.  He got top marks for being well-behaved and getting along well with others, and all of the workers loved working with him.  He had no injuries, but neither did he have the slobber matting his fur as we would have expected had he gotten to roughhouse with other dogs like we know he likes to do.  So perhaps his recreation hour was a little more constrained than he would have liked.The portions of the facility that we could see were quite clean, I didn't get to see in to the kennels and play area like I would have liked, but I also didn't ask.  I'll have to make sure to ask if we take him there again.  I heard an employee explain to a customer that the dog area had radiant heating in the floor, that struck me as perfect for dogs.  The cats had a room of their own filled with insulated windows facing south, giving them all the time in the sun that they could possibly want.So all in all, we thing Coal Ridge is an excellent kennel facility.  I can't comment on their veterinary care as we had no need of those services, but if their vets are as good as their kennels appear to be, I think they'd be fine.One final note: in the non-winter months, they have a pool for the dogs to play in during their recreation time.  Dante likes water, I expect he'll enjoy it if we ever have an opportunity to use them again. Read Less

The best Vet that I have ever had the pleasure of working with. They have taken care of all our our dogs for many years. All of the staff is very caring and loving of both our pets and our family. They have helped us thru shots, check ups, injuries and the unfortunate part of losing pets. No matter when you call... with an emergency or just for an appointment, they will always get you in right away. There is not a better vet or clinic in the area and I would recommend the to everyone that I know. Love, Love, Love this place and staff Read Less

My 3 dogs love this place. They get excited when we are still miles away every time they go. The vets and the staff go out of their way to make sure my dogs cared for. The vet even called me 2 times to follow up on my oldest dog in regards to putting him on medicine for his arthritis. The level of care is unmatched. I would highly recommend them. Read Less

We have indoor boarded, groomed and "vetted" (lol) our dog here and have not received anything short of awesome care and hospitality. The only issue we ever had was a grooming one, and it was very small, and they immediately fixed it for no charge. Our Silky Terrier requires often expulsion of anal glands internally and they were always quick to get us in and out and provide regular "maintenance" to help relieve her. We had Dr. Knudson and she was delightful and is passionate about animals. We moved across town now, but I would board out pup here again anytime. And highly recommend for local vet services. Hours are also really good for working families. Read Less

They have taken fabulous care of my dogs for the past 8+ years. They are kind and attentive, have convenient hours and take the extra time. I used to see the other vet down the road and as soon as I discovered Coal Ridge I stopped going anywhere else. Read Less