Banfield has always been able to see our dogs. The employees are friendly and caring; they know our dogs. They fit us in if they need to. We had to put our dog down, they were very caring and even brought my husband tissues. Read Less

We moved to Colorado in March, 2016, with our three dogs.  Banfield is only a couple of blocks from our house.They are fine for well pet maintenance, but that is all.  They will not tell you that your pet's first exam is free.  If your dog has any type of illness, you get referred to a specialist.  Every team you take your pet in, you see a different vet, because the good vets quit.  The staff turnover is ridiculous.On one of our visits, we were quoted $42 for the appointment and $80 for the medication.  Then, the vet wanted to biopsy my dogs arm and suggested two additional medications.  So, an the initial quote of $122 ended up being over $500, only to be told our dog was dying of liver failure.  (So what was the point of the biopsy to see if he was a candidate for further surgery.)I don't know if everyone at Banfield is on commission or what, but bring all of your credit cards with you if you go.Within a year, we are down to one dog and he will not be going to Banfield.  We will be looking for a real veterinarian. Read Less

We adopted a 6 month old puppy two months ago who needed shots, spaying and general care. This fur mama was super nervous taking her anywhere for health care. We decided to go with Banfield as it is close to our home and are so glad we did!! The staff is always nice and welcoming, the wait time is reasonable and the various veterinarians we have seen have always been thorough, great at communicating in a way we understand and very caring towards our puppy. The price seems reasonable to us as we signed up for their pet insurance program however we waited until we were financially able to afford a pet so that could make a difference in this review and some other negative reviews. Scheduling is easy and I completely trust Banfield to take excellent care of my fur baby. If you want what's best for your pet I would highly recommend coming here. Read Less

I recently got a puppy named Koda who is registered with the Banfield pet hospital. His previous owner was unresponsive and unwilling to contact me which made things difficult to switch my name over on Koda's wellness plan account. I explained this to them and showed them all of Koda's paperwork which there is no way I could of got except through legal sale. They still refused to work with me saying I needed to pay money to start my own account. This just seemed like a way for them to make money and now Koda is left hanging. There are too many other veterinarians in the metro area to deal with this. Read Less

Over priced and they kept pushing me to purchase their insurance.. I didn't tho..Dr. Perez was very friendly however she was telling me my lab might have asthma needed X-rays my Rottweiler was too thin so she also needed further testing.. Seriously??? No.. I went else where for a second opinion they are affordable and honest.. Dr said Both of my dogs are perfectly healthy.. I don't think this place has good ethic Read Less

Rip Off!!! They convinced me that purchasing the puppy plan would save me money since the Spay would be upwards of $400....Lies Go to spay2day.org to save some money!! $75 for a spay. I also paid close to $400 for an XRay and the Vet their showed me the vet book and told me she wasn't sure.... They also charged me $30 for eye ointment wherein Spay2day is $5....I wish people wouldn't take advantage of pet owners in need of care for their furry friends Read Less

I will not bring my animals here unless it's an emergency. They're overpriced and the service stinks. Most vet clinics will do routine checks and nail trims in the office so the owner can watch and help calm their family member. Banfield takes your pet to the back (there is no window, so you can't watch) to do routine procedures. NO NO NO! They charged an "annual exam fee" in addition to a "followup fee" when removing a bandage from my dog's paw...that THEY placed there 10 days prior! Ridiculous corporate-type clinic. Better off going somewhere else. Anywhere else. Read Less

I cant speak for every Banfield but this one is awesome. I have 4 cats and a dog that go there with varying issues. Dr Fischer not only takes excellent care of them, I know she does the best for them even if it means referring us to a specialist. I went to see the specialist and still brought them back to her! I appreciate that if they have a procedure, they are there all day being looked after. I often call to check up on them and the staff gives me detailed information on their well being. When I call the staff they are polite and helpful. They also call the next day to check on them. I am very happy with this location. The only complaint I have had, is that they get busy and it can be hard to get the appointment times I want, but that's what happens when other people find out about a gem and want appointments too. Read Less

I love this place! I have been going to them for 3 years now and each time they are super friendly and love my dog to pieces! They are always able to fit me in as soon as possible if I don't have an appointment. I recommend them and their offered pet insurance to everyone. Pet insurance is totally worth it! Read Less

These people do nothing but suck you dry. Do anything and everything you can to get as far away from the vets and hospital at this location! If they try and trick you into one of their contacts, scream and run the other way! The services are awful, the level of care for your pet and its well being is awful, and the only thing these half educated "vets" want is your money. It's truly a shame. There is one girl Melissa that works here that is just nasty. There has never been a human in life that i've met who I have had littler faith in their abilities , than her. I can't believe I agreed to a contract with these gold diggers. Now I have to spend almost a thousand dollars just to get away , and even then more money for my pets care at a place that actually give a F*ck. Thanks for reading.Read Less

I was very happy with the care my dogs received here, which is unusual in my experience with Banfield clinics. After a bad experience at another Banfield clinic I was referred by a friend to the Northglenn location as I had already purchased the health plan. I explained to the front desk my concerns and reservations about the poor care my dogs had received at the Boulder location. They took the time to address each of my concerns and to answer each of my questions. As my pet had almost passed away during a routine procedure (not due to obvious risks but rather a result of medical incompetence) at the Boulder Banfield, it was obvious that I was nervous when I dropped my dog off. Throughout that morning I spoke with the veterinarian, the vet technician who helped during the procedure, and the front desk as each of them called me every hour or so to let me know how she was doing and to give me updates. She came home a happy and healthier animal and received excellent medical care.After this wonderful experience I scheduled an appointment to bring my other dog in for vaccinations, anal glands, and a nail trim. This dog was severely abused before we rescued her. Because of this she has a high level of anxiety and panics when having simple things done to her at the vet. This clinic let me schedule an appointment for her where I could be present (which is not generally allowed if using the health plan as the initial paper work states that drop offs are necessary). Further, they were calm and gentle with my dog, despite her howling and thrashing her body around during a routine nail trim. My experience at the Northglenn Banfield hospital has been a positive one in every respect. Read Less

Looking back over the years I realized I made a mistake ...When I first moved to Denver I did not have a vet to take my cat to. When I was shopping at Petsmart one day with my cat I went to Banfield Pet Hospital to inquire about membership and services. One of the doctors came out and seemed knowledgeable about felines and totally understood the high maintenance ones (like mine). After a decent conversation with this doctor I decided to take my baby here. Although this doctor is friendly, pleasant to talk with, and is knowledgeable, she is not knowledgeable about my cat's condition and it seemed like we went around in circles with diagnosis and treatments. She even referred me to a vet hospital that was useless and did not help. It was a big waste of money. I thought since my cat had to have so many doctor visits, Banfield was the place to go with free visits on the Wellness Plan. When I adopted another cat I began taking him here as well. I never really had a problem until he had a urinary track infection. When I brought him in to Banfield, they told me they were unable to help me out and again referred me to this vet hospital that is highly expensive and do not treat animals the right way. What good is your preferred vet clinic if they can really never help you or your pet? Just today I went to Banfield to see a specific doctor, the only doctor that I have seen since going, and low and behold another doctor came into the room. Not only was this doctor useless, she was trying to charge me up the ying yang for all these ridiculous treatments she was recommending. She was rushing through the whole 10 minutes we were in the room as her lunch break was next. Not only do I drive an hour (45 minutes on a good day) to this specific Banfield to see this specific doctor, but I schedule my appointments in advance to ensure I see this specific doctor as it seems she is never in and has limited availability. It is frustrating that the front desk staff is always useless and uncaring even though they ask how was your visit. Needless to say I am in the process now of ending my membership with this and all Banfield Pet Hospitals. I am extremely disappointed in the quality of service, treatment/diagnosis, and veterinarians at this hospital. Read Less