26 Reviews

Palmer Lake Veterinary Clinic

Palmer Lake, Colorado
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General Info
At Palmer Lake Veterinary Clinic we strive to offer the highest standards of care and the best in customer service.
We treat your pets with loving compassion –like they were our own pets.
We know how important they are to you.
We are a “high-tech/high-touch” practice.
We provide state-of-the-art medicine in a warm, friendly reassuring, professional environment.
Your pet’s comfort is very important to us.
We do whatever we can to minimize stress and discomfort in our practice.
Our treatment recommendations are based on what’s in the best interest of your pet,after thoroughly discussing all options with you.
We are here to serve you and your pet’s needs
– We work for you
Team
{{staff.biography}}
Reviews
Mary B.
19 Jul 2018
REPORT
Just had our first visit with Dr. Jensen and her staff~we were extremely impressed and look forward to continuing the partnership as our puppy grows!!! Dr. Jensen's kindness, knowledge, and profession... Read More
Just had our first visit with Dr. Jensen and her staff~we were extremely impressed and look forward to continuing the partnership as our puppy grows!!! Dr. Jensen's kindness, knowledge, and professionalism goes above and beyond what we have experienced with other vets in C/S and it goes without saying that we will be recommending her and her staff to all our fur parent friends!!! Read Less
S L
2 Jul 2018
REPORT
Dr. Jensen and Dr. Kranz both saw our 14.5 year old black lab due to sudden onset front leg pain that caused near immobility. Both doctors and the assistant (Katy) expressed genuine concern and were ... Read More
Dr. Jensen and Dr. Kranz both saw our 14.5 year old black lab due to sudden onset front leg pain that caused near immobility. Both doctors and the assistant (Katy) expressed genuine concern and were very caring during the evaluation and diagnosis. I really appreciate their heart for helping animals and their families. I also appreciate how they gave recommended treatment options but also listened and helped find a suitable plan for our family. I highly recommend this vet clinic! Read Less
Mary Coleman
23 Jun 2018
REPORT
We started going to this vet after a different local vet got bought and felt like a revolving door. This vet office really cares about your kiddos/pets. We love the bed side manner of the new vet ther... Read More
We started going to this vet after a different local vet got bought and felt like a revolving door. This vet office really cares about your kiddos/pets. We love the bed side manner of the new vet there. She was amazing with our new puppy. Read Less
David Bell
22 Jun 2018
REPORT
There are not enough words to describe how wonderful this vet is. They have taken such good care of our cats, since we have moved here. Everyone from the staff to the Doctors has been kind and gentle ... Read More
There are not enough words to describe how wonderful this vet is. They have taken such good care of our cats, since we have moved here. Everyone from the staff to the Doctors has been kind and gentle with our pets and us. Read Less
Jassmond Masters-Bell
16 Jun 2018
REPORT
It's hard loosing a close friend of 14 years but Palmer Lake Vet gave excellent support when I had to make the painful decision to have my cat euthanized on Friday. Hugs all around which made it bette... Read More
It's hard loosing a close friend of 14 years but Palmer Lake Vet gave excellent support when I had to make the painful decision to have my cat euthanized on Friday. Hugs all around which made it better knowing that your vet has a heart with compassion. Read Less
Brian Kirkpatrick
4 Jun 2018
REPORT
This clinic came highly recommended and I have been pleased with their care for my two new puppies. They have a realistic balanced approach and seem to be focused on genuine care vs pushing various s... Read More
This clinic came highly recommended and I have been pleased with their care for my two new puppies. They have a realistic balanced approach and seem to be focused on genuine care vs pushing various services and upgrades to maximize the bill. This policy seems to be paying off as they seem to be growing and adding new Doctors. They also offer weekend and afternoon hours so it is easy to work around a working schedule. Great vet! Read Less
Kenzee Rae
14 May 2018
REPORT
They are amazing and really willing to look at all the options to help your pet no matter what. Even when you don't have tons of money to fork up that day they work with you and come up with a treatme... Read More
They are amazing and really willing to look at all the options to help your pet no matter what. Even when you don't have tons of money to fork up that day they work with you and come up with a treatment plan. Read Less
David Williams
27 Mar 2018
REPORT
Nice polite people. Don't charge you an arm and a leg for treatment like other places in town.
Caitlin Campbell
18 Mar 2018
REPORT
Dr Jensen and team have been carrying for our animals for many years. Vaccinations to injuries, always professional, and caring.
Mike Diamond
14 Feb 2018
REPORT
What a fantastic staff! Everyone there is professional and caring! They address our concerns and the needs of our pets. Other businesses could take lessons in customer service from the staff here!!!!
Gary Brookshire
26 Oct 2017
REPORT
Been taking great care of my best friends for almost 2 decades
DnA BnL
10 Oct 2017
REPORT
Dr Jan is an excellent vet. A technical expert, compassionate, and thorough. Wouldn't trust our dogs to anyone else's care.
Rick Murphy
29 Apr 2017
REPORT
These folks know a thing or two about animal care! That's for Sure!
Becca Jordan-Irwin
22 Jan 2017
REPORT
We absolutely love Dr. Jensen and all of the staff who work at Palmer Lake Veterinary Clinic! They are kind and caring, and incredibly knowledgeable! We are so thankful for everything they have done f... Read More
We absolutely love Dr. Jensen and all of the staff who work at Palmer Lake Veterinary Clinic! They are kind and caring, and incredibly knowledgeable! We are so thankful for everything they have done for us--what a gift they have been to our family! Read Less
Mark Charles G
8 Jan 2017
REPORT
Dr. Jan and the caring personnel at PLVC saved our boy, Levi! He had a vicious infection and severe tissue damage after being attacked by other dogs while he was incapacitated from seizure he experien... Read More
Dr. Jan and the caring personnel at PLVC saved our boy, Levi! He had a vicious infection and severe tissue damage after being attacked by other dogs while he was incapacitated from seizure he experienced. We were new to the area, and called PLVC hoping to get some emergency treatment. We were happily surprised to see the care and attention to details along with their commitment to making sure Levi received the best care and at an affordable price right from day 1. Levi's injuries required multiple surgeries and were complicated by infection and massive tissue damage, but Dr. Jan was not deterred and made a commitment to us that he would fully recover. She delivered on her promise and we deeply appreciate her professionalism and care during our time of need. An example of what we mean could be seen when one evening, she took Levi to her home to give him overnight special attention during a difficult time in his recovery! We will be forever grateful for her and the staff at the PLVC. We will be bringing all of our dogs here in the future and would highly recommend others to do so as well. Mark and Susie....Monument, CORead Less
Jessica Garrison
28 Nov 2016
REPORT
So thankful I found this clinic after moving here. Dr. Jansen is professional and compassionate. Janet, Carla and Lisa are the very best staff. My animals mean the world to me and they always take car... Read More
So thankful I found this clinic after moving here. Dr. Jansen is professional and compassionate. Janet, Carla and Lisa are the very best staff. My animals mean the world to me and they always take care of us. Love them! Read Less
Geri King
23 Nov 2016
REPORT
So happy we found this clinic when we moved to Palmer Lake !!
Dan Baumann
17 Nov 2016
REPORT
Best vet clinic and friendliest staff in Monument
Caleb David
24 May 2016
REPORT
Love Dr. Jan! Even if we didn't live right around the corner, I'd take my pets to her! In fact, just had our golden doodle puppy there this morning...great service, great prices and conveniently locat... Read More
Love Dr. Jan! Even if we didn't live right around the corner, I'd take my pets to her! In fact, just had our golden doodle puppy there this morning...great service, great prices and conveniently located just off I-25 near the Safeway in Monument...don't let the Palmer Lake address fool you, it's literally minutes from N. Colorado Springs and Monument... Read Less
Michelle Nowakowski
18 May 2016
REPORT
This is a great place for new people like us to bring our pets. Dr. Jan takes such great care of the pets she's entrusted with. Her specialty is dental health, to preserve your pet's health and life... Read More
This is a great place for new people like us to bring our pets. Dr. Jan takes such great care of the pets she's entrusted with. Her specialty is dental health, to preserve your pet's health and life. Thanks Jan and Karl! Read Less
David Ten
29 Mar 2016
REPORT
I like their automated reminder system. Let's see how our first appointment goes.
Lester Claudio
17 Jun 2015
REPORT
Dr. Jensen and her staff are amazing! We recently went in with our dog, who was attacked in our yard by a bigger dog, bleeding profusely from a bleeder vessel and Dr. Jensen's quick attention saved o... Read More
Dr. Jensen and her staff are amazing! We recently went in with our dog, who was attacked in our yard by a bigger dog, bleeding profusely from a bleeder vessel and Dr. Jensen's quick attention saved our dogs life. We'd like to thank Dr. Jensen and all of the staff for their kindness, professionalism and dedication to your job, your clients and patients. We'd especially like to thank Dr. Jensen for personally caring for Sammy during this difficult time. I would recommend Palmer Lake Veterinary Clinic to all Monument and Colorado Springs residents. True professionals indeed! LesterRead Less
Charles Marshall
14 May 2015
REPORT
Recently, our nine year old Sheltie, Toby, was in the expert care of Dr. Judith Jensen of Palmer Lake Veterinary Clinic and her staff. Dr. Jensen had to remove a 4.5 lb. tumor from Toby's abdomen. He... Read More
Recently, our nine year old Sheltie, Toby, was in the expert care of Dr. Judith Jensen of Palmer Lake Veterinary Clinic and her staff. Dr. Jensen had to remove a 4.5 lb. tumor from Toby's abdomen. Her concern, care, professionalism, and extremely thorough exam gave us complete confidence that we could trust Toby to her care. Her skill in surgery and post-op care was exceptional, and her staff was of the same professionalism. I highly recommend Dr. Jensen and her staff as a top-notch Vet Clinic in the Monument, Colorado area. THANK YOU DR. JENSEN AND STAFF!!! Toby's mom and dad. Read Less
Michelle Barrette
7 Jan 2015
REPORT
Dr. Jan and her staff at Palmer Lake Veterinary Clinic are THE BEST! Our shih-tzu, Bouncer, was diagnosed with anal cancer a year and a half ago and thanks to Dr. Jan's treatment plan, Bouncer is sti... Read More
Dr. Jan and her staff at Palmer Lake Veterinary Clinic are THE BEST! Our shih-tzu, Bouncer, was diagnosed with anal cancer a year and a half ago and thanks to Dr. Jan's treatment plan, Bouncer is still bouncing around! We are thankful that Dr. Jan is on the case! The personal attention to detail that she gives Bouncer is greatly appreciated. I would highly recommend Palmer Lake Veterinary clinic. They are professional, friendly and courteous and will take the time to properly care for your pet. I feel that they truly do want the best for your pet! Read Less
C L.
22 Oct 2014
REPORT
We have taken our pets to Palmer Lake for about three years and originally it was wonderful, a lot has changed this year though, with one vet leaving and much of staff seeming to have turned over. Be... Read More
We have taken our pets to Palmer Lake for about three years and originally it was wonderful, a lot has changed this year though, with one vet leaving and much of staff seeming to have turned over. Because of this we do not receive the genuine, friendly service we once did. The new staff has made no attempt to make us feel welcome after years of continued business. What recently pushed us over the edge to leave was the experience leading up to and after a routine surgery for our dog. There were many disappointing events, but after receiving post op directions from a technician that we, of course, followed adamantly. The veterinarian questioned my husband as to why we were feeding our dog her regular diet during her one week post op appointment after we had diligently followed the written post op plan of three days altered diet, making us feel bad for our dog but also question the plan prescribed to us. Rather than accept responsibility the vet replied 'well whats done is done.' Ultimately, medicine is a business and we will be taking ours elsewhere. Read Less
Katherine Seibel
21 Oct 2011
REPORT
When we had to prepare to move to Moscow, Russia, we contacted Palmer Lake Vet since they had been our vet in the past. The service was EXCELLENT... they walked us through the myriad amount of paperw... Read More
When we had to prepare to move to Moscow, Russia, we contacted Palmer Lake Vet since they had been our vet in the past. The service was EXCELLENT... they walked us through the myriad amount of paperwork, calmed us (me) down when needed. The vet answered her office phone from home the week we were leaving to help us get through all of the STUFF.... definitely would recommend Palmer Lake Vet!! :)) Katherine S. Read Less
790 Colorado 105, Suites A & B
Palmer Lake Colorado 80133
Business Hours
Monday
Mon
08:00AM-17:30PM
Tuesday
Tue
08:00AM-17:30PM
Wednesday
Wed
08:00AM-17:30PM
Thursday
Thu
08:00AM-17:30PM
Friday
Fri
08:00AM-17:30PM
Saturday
Sat
08:00AM-12:00PM
Services
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Euthanasia
House Calls
In-House Blood Analysis
Laboratory
Microchipping
Neurology
Oncology
Ophthalmology
Radiology (X-Rays)
Rehabilitation
Surgery
Ultrasound
Vaccinations
Incorrect information? Let us know

Palmer Lake Veterinary Clinic

Palmer Lake, Colorado
(26)
790 Colorado 105, Suites A & B
Palmer Lake Colorado 80133
{{getDateMonth(date)}}
{{getDateDay(date)}}th
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}}
None Available
{{getDateMonth(date)}}
{{getDateDay(date)}}th
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}}
None Available
Online booking unavailable
Please call
At Palmer Lake Veterinary Clinic we strive to offer the highest standards of care and the best in customer service.
We treat your pets with loving compassion –like they were our own pets.
We know how important they are to you.
We are a “high-tech/high-touch” practice.
We provide state-of-the-art medicine in a warm, friendly reassuring, professional environment.
Your pet’s comfort is very important to us.
We do whatever we can to minimize stress and discomfort in our practice.
Our treatment recommendations are based on what’s in the best interest of your pet,after thoroughly discussing all options with you.
We are here to serve you and your pet’s needs
– We work for you
Monday
08:00AM-17:30PM
Tuesday
08:00AM-17:30PM
Wednesday
08:00AM-17:30PM
Thursday
08:00AM-17:30PM
Friday
08:00AM-17:30PM
Saturday
08:00AM-12:00PM
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Euthanasia
House Calls
In-House Blood Analysis
Laboratory
Microchipping
Neurology
Oncology
Ophthalmology
Radiology (X-Rays)
Rehabilitation
Surgery
Ultrasound
Vaccinations
{{staff.biography}}
Mary B.
19 Jul 2018
REPORT
Just had our first visit with Dr. Jensen and her staff~we were extremely impressed and look forward to continuing the partnership as our puppy grows!!! Dr. Jensen's kindness, knowledge, and profession... Read More
Just had our first visit with Dr. Jensen and her staff~we were extremely impressed and look forward to continuing the partnership as our puppy grows!!! Dr. Jensen's kindness, knowledge, and professionalism goes above and beyond what we have experienced with other vets in C/S and it goes without saying that we will be recommending her and her staff to all our fur parent friends!!! Read Less
S L
2 Jul 2018
REPORT
Dr. Jensen and Dr. Kranz both saw our 14.5 year old black lab due to sudden onset front leg pain that caused near immobility. Both doctors and the assistant (Katy) expressed genuine concern and were ... Read More
Dr. Jensen and Dr. Kranz both saw our 14.5 year old black lab due to sudden onset front leg pain that caused near immobility. Both doctors and the assistant (Katy) expressed genuine concern and were very caring during the evaluation and diagnosis. I really appreciate their heart for helping animals and their families. I also appreciate how they gave recommended treatment options but also listened and helped find a suitable plan for our family. I highly recommend this vet clinic! Read Less
Mary Coleman
23 Jun 2018
REPORT
We started going to this vet after a different local vet got bought and felt like a revolving door. This vet office really cares about your kiddos/pets. We love the bed side manner of the new vet ther... Read More
We started going to this vet after a different local vet got bought and felt like a revolving door. This vet office really cares about your kiddos/pets. We love the bed side manner of the new vet there. She was amazing with our new puppy. Read Less
David Bell
22 Jun 2018
REPORT
There are not enough words to describe how wonderful this vet is. They have taken such good care of our cats, since we have moved here. Everyone from the staff to the Doctors has been kind and gentle ... Read More
There are not enough words to describe how wonderful this vet is. They have taken such good care of our cats, since we have moved here. Everyone from the staff to the Doctors has been kind and gentle with our pets and us. Read Less
Jassmond Masters-Bell
16 Jun 2018
REPORT
It's hard loosing a close friend of 14 years but Palmer Lake Vet gave excellent support when I had to make the painful decision to have my cat euthanized on Friday. Hugs all around which made it bette... Read More
It's hard loosing a close friend of 14 years but Palmer Lake Vet gave excellent support when I had to make the painful decision to have my cat euthanized on Friday. Hugs all around which made it better knowing that your vet has a heart with compassion. Read Less
Brian Kirkpatrick
4 Jun 2018
REPORT
This clinic came highly recommended and I have been pleased with their care for my two new puppies. They have a realistic balanced approach and seem to be focused on genuine care vs pushing various s... Read More
This clinic came highly recommended and I have been pleased with their care for my two new puppies. They have a realistic balanced approach and seem to be focused on genuine care vs pushing various services and upgrades to maximize the bill. This policy seems to be paying off as they seem to be growing and adding new Doctors. They also offer weekend and afternoon hours so it is easy to work around a working schedule. Great vet! Read Less
Kenzee Rae
14 May 2018
REPORT
They are amazing and really willing to look at all the options to help your pet no matter what. Even when you don't have tons of money to fork up that day they work with you and come up with a treatme... Read More
They are amazing and really willing to look at all the options to help your pet no matter what. Even when you don't have tons of money to fork up that day they work with you and come up with a treatment plan. Read Less
David Williams
27 Mar 2018
REPORT
Nice polite people. Don't charge you an arm and a leg for treatment like other places in town.
Caitlin Campbell
18 Mar 2018
REPORT
Dr Jensen and team have been carrying for our animals for many years. Vaccinations to injuries, always professional, and caring.
Mike Diamond
14 Feb 2018
REPORT
What a fantastic staff! Everyone there is professional and caring! They address our concerns and the needs of our pets. Other businesses could take lessons in customer service from the staff here!!!!
Gary Brookshire
26 Oct 2017
REPORT
Been taking great care of my best friends for almost 2 decades
DnA BnL
10 Oct 2017
REPORT
Dr Jan is an excellent vet. A technical expert, compassionate, and thorough. Wouldn't trust our dogs to anyone else's care.
Rick Murphy
29 Apr 2017
REPORT
These folks know a thing or two about animal care! That's for Sure!
Becca Jordan-Irwin
22 Jan 2017
REPORT
We absolutely love Dr. Jensen and all of the staff who work at Palmer Lake Veterinary Clinic! They are kind and caring, and incredibly knowledgeable! We are so thankful for everything they have done f... Read More
We absolutely love Dr. Jensen and all of the staff who work at Palmer Lake Veterinary Clinic! They are kind and caring, and incredibly knowledgeable! We are so thankful for everything they have done for us--what a gift they have been to our family! Read Less
Mark Charles G
8 Jan 2017
REPORT
Dr. Jan and the caring personnel at PLVC saved our boy, Levi! He had a vicious infection and severe tissue damage after being attacked by other dogs while he was incapacitated from seizure he experien... Read More
Dr. Jan and the caring personnel at PLVC saved our boy, Levi! He had a vicious infection and severe tissue damage after being attacked by other dogs while he was incapacitated from seizure he experienced. We were new to the area, and called PLVC hoping to get some emergency treatment. We were happily surprised to see the care and attention to details along with their commitment to making sure Levi received the best care and at an affordable price right from day 1. Levi's injuries required multiple surgeries and were complicated by infection and massive tissue damage, but Dr. Jan was not deterred and made a commitment to us that he would fully recover. She delivered on her promise and we deeply appreciate her professionalism and care during our time of need. An example of what we mean could be seen when one evening, she took Levi to her home to give him overnight special attention during a difficult time in his recovery! We will be forever grateful for her and the staff at the PLVC. We will be bringing all of our dogs here in the future and would highly recommend others to do so as well. Mark and Susie....Monument, CORead Less
Jessica Garrison
28 Nov 2016
REPORT
So thankful I found this clinic after moving here. Dr. Jansen is professional and compassionate. Janet, Carla and Lisa are the very best staff. My animals mean the world to me and they always take car... Read More
So thankful I found this clinic after moving here. Dr. Jansen is professional and compassionate. Janet, Carla and Lisa are the very best staff. My animals mean the world to me and they always take care of us. Love them! Read Less
Geri King
23 Nov 2016
REPORT
So happy we found this clinic when we moved to Palmer Lake !!
Dan Baumann
17 Nov 2016
REPORT
Best vet clinic and friendliest staff in Monument
Caleb David
24 May 2016
REPORT
Love Dr. Jan! Even if we didn't live right around the corner, I'd take my pets to her! In fact, just had our golden doodle puppy there this morning...great service, great prices and conveniently locat... Read More
Love Dr. Jan! Even if we didn't live right around the corner, I'd take my pets to her! In fact, just had our golden doodle puppy there this morning...great service, great prices and conveniently located just off I-25 near the Safeway in Monument...don't let the Palmer Lake address fool you, it's literally minutes from N. Colorado Springs and Monument... Read Less
Michelle Nowakowski
18 May 2016
REPORT
This is a great place for new people like us to bring our pets. Dr. Jan takes such great care of the pets she's entrusted with. Her specialty is dental health, to preserve your pet's health and life... Read More
This is a great place for new people like us to bring our pets. Dr. Jan takes such great care of the pets she's entrusted with. Her specialty is dental health, to preserve your pet's health and life. Thanks Jan and Karl! Read Less
David Ten
29 Mar 2016
REPORT
I like their automated reminder system. Let's see how our first appointment goes.
Lester Claudio
17 Jun 2015
REPORT
Dr. Jensen and her staff are amazing! We recently went in with our dog, who was attacked in our yard by a bigger dog, bleeding profusely from a bleeder vessel and Dr. Jensen's quick attention saved o... Read More
Dr. Jensen and her staff are amazing! We recently went in with our dog, who was attacked in our yard by a bigger dog, bleeding profusely from a bleeder vessel and Dr. Jensen's quick attention saved our dogs life. We'd like to thank Dr. Jensen and all of the staff for their kindness, professionalism and dedication to your job, your clients and patients. We'd especially like to thank Dr. Jensen for personally caring for Sammy during this difficult time. I would recommend Palmer Lake Veterinary Clinic to all Monument and Colorado Springs residents. True professionals indeed! LesterRead Less
Charles Marshall
14 May 2015
REPORT
Recently, our nine year old Sheltie, Toby, was in the expert care of Dr. Judith Jensen of Palmer Lake Veterinary Clinic and her staff. Dr. Jensen had to remove a 4.5 lb. tumor from Toby's abdomen. He... Read More
Recently, our nine year old Sheltie, Toby, was in the expert care of Dr. Judith Jensen of Palmer Lake Veterinary Clinic and her staff. Dr. Jensen had to remove a 4.5 lb. tumor from Toby's abdomen. Her concern, care, professionalism, and extremely thorough exam gave us complete confidence that we could trust Toby to her care. Her skill in surgery and post-op care was exceptional, and her staff was of the same professionalism. I highly recommend Dr. Jensen and her staff as a top-notch Vet Clinic in the Monument, Colorado area. THANK YOU DR. JENSEN AND STAFF!!! Toby's mom and dad. Read Less
Michelle Barrette
7 Jan 2015
REPORT
Dr. Jan and her staff at Palmer Lake Veterinary Clinic are THE BEST! Our shih-tzu, Bouncer, was diagnosed with anal cancer a year and a half ago and thanks to Dr. Jan's treatment plan, Bouncer is sti... Read More
Dr. Jan and her staff at Palmer Lake Veterinary Clinic are THE BEST! Our shih-tzu, Bouncer, was diagnosed with anal cancer a year and a half ago and thanks to Dr. Jan's treatment plan, Bouncer is still bouncing around! We are thankful that Dr. Jan is on the case! The personal attention to detail that she gives Bouncer is greatly appreciated. I would highly recommend Palmer Lake Veterinary clinic. They are professional, friendly and courteous and will take the time to properly care for your pet. I feel that they truly do want the best for your pet! Read Less
C L.
22 Oct 2014
REPORT
We have taken our pets to Palmer Lake for about three years and originally it was wonderful, a lot has changed this year though, with one vet leaving and much of staff seeming to have turned over. Be... Read More
We have taken our pets to Palmer Lake for about three years and originally it was wonderful, a lot has changed this year though, with one vet leaving and much of staff seeming to have turned over. Because of this we do not receive the genuine, friendly service we once did. The new staff has made no attempt to make us feel welcome after years of continued business. What recently pushed us over the edge to leave was the experience leading up to and after a routine surgery for our dog. There were many disappointing events, but after receiving post op directions from a technician that we, of course, followed adamantly. The veterinarian questioned my husband as to why we were feeding our dog her regular diet during her one week post op appointment after we had diligently followed the written post op plan of three days altered diet, making us feel bad for our dog but also question the plan prescribed to us. Rather than accept responsibility the vet replied 'well whats done is done.' Ultimately, medicine is a business and we will be taking ours elsewhere. Read Less
Katherine Seibel
21 Oct 2011
REPORT
When we had to prepare to move to Moscow, Russia, we contacted Palmer Lake Vet since they had been our vet in the past. The service was EXCELLENT... they walked us through the myriad amount of paperw... Read More
When we had to prepare to move to Moscow, Russia, we contacted Palmer Lake Vet since they had been our vet in the past. The service was EXCELLENT... they walked us through the myriad amount of paperwork, calmed us (me) down when needed. The vet answered her office phone from home the week we were leaving to help us get through all of the STUFF.... definitely would recommend Palmer Lake Vet!! :)) Katherine S. Read Less
Incorrect information? Let us know