I think it is safe to say MOST pet owners LOVE their animals and would do anything for them. This place knows that all too well. First off, the staff is not very friendly, not EXACTLY rude, just not ... Read More
I think it is safe to say MOST pet owners LOVE their animals and would do anything for them. This place knows that all too well. First off, the staff is not very friendly, not EXACTLY rude, just not inviting, like you would hope to see in an emergency situation.My little Corgi Mix, roughly 9.5 years old, became unable to walk up stairs, randomly, one day last week. I took my dog to this hospital on Friday, because I was worried about his condition and wasn't willing to wait until Monday, to find out what was wrong with him.Prognosis Friday night was, 'over-weight' and because of his weight, Luke was experiencing 'back pain'. I wasn't REALLY buying it because he cannot physically walk upstairs, but could go down and is a very active dog, even for being fat. I was told the vet couldn't see anything on an XRAY. I was referred here from a vet clinic by our house and I was told, 'they have all the fancy equipment, we don't have.' So I am confused. The vets, I've since spoken to, do use XRAYS for the initial imaging, in these cases. The prognosis on Friday is what I WANTED to hear over reality. Unfortunately, because of the prognosis, because I want to believe these professionals, I decide on doing some blood work, for a little peace of mind, and we were sent home with some pain medication. Sunday morning, Luke had done what they call, 'went down in the back'. Meaning, he lost all function of his back legs. We take him back, he is diagnosed, with zero information, such as imaging with a bulging disk. I am told he needs EMERGENCY surgery, in the tune of $7000. My ONE other option given to me was... to euthanize Luke. My dog is older, I worry about the recovery of invasive surgery. Also, I don't have $7k in my back pocket or even the bank. We were given, roughly, 10 minutes make a decision, before they came back to us with financing options. The lady who was helping me complete the financing paperwork, made the suggestion of calling my mom, to use my mother's information so they could perform the surgery, as I was only approved for a portion of the costs. That is when I knew, this was a RACKET and quite possibly not the only solution. I felt we were more of a SALE or Transaction with the all rebuttals from the vet. They claimed I had ZERO options outside of the two given. After we found out we had only two options, my boyfriend asked for Luke to be brought back to us, we weren't, going to fund a $7k surgery without ANY information, further put my baby down. Also, the surgery is NOT guaranteed, AT ALL. In fact, it could not work at all, but obviously all surgery, any specie, is case by case. Additional frustration, we took Luke in to the ER, in a laundry basket, as he can't walk. ER relieved his bladder INSIDE the basket, making him urinate all over his bed and blankets. They brought him back to us like that and didn't bother telling us. We were told the wait on him was because they were expressing his bladder, they expressed his bladder AFTER our decision to go home. I do not believe in coincidence. I was very nice and cordial about my decision. I even told them, I needed to sleep on it and consider any other alternative options. I was honest, I might be back. I don't think Lukes injury could have been entirely prevented. But, when dealing with a bulged disk there are various things you should do to not further injure the spine. I was NOT given proper information on how to treat a potential bulged disk. The instructions are for back pain, but she did suspect a disk issue. If a bulged disk is what happened to Luke, he probably went home Friday and injured himself further because we didn't have the proper knowledge on how to handle this injury. The refused to do XRAYS. Imperative information such as strict crate rest until able to walk was NOT mentioned.In my own research, I have found, Crate rest is the single most important part of treatment when a bulged disk is suspected. Limiting walking and to carry the dog to and from bathroom area, only allowing a few steps at a time. Also, there are conservative treatments out there for people, like myself, who lack funding for $7k emergency surgeries, paid in full. Also a great alternative for those who can't afford, don't want or aren't a candidate for invasive surgery, but also because surgery is not GUARANTEED is aggressive steroid treatment. From my research, the only thing surgery does is remove the bulge to prevent further damage. The dog still has to endure a few months of being incapacitated and it can take up to a year, either route, conservative treatment or surgery, to regain nerve function. Conclusion, it's been three days and Luke has undergone holistic treatment. He has had acupuncture, laser, VOM-laser treatment and chiropractic care. It's a long journey for recovery for him, but he can POTENTIALLY recover, fully. My vet is not promising anything, but Luke stood on his own today, there is hope before surgery. RACKET!!! Read Less