We had been taking our pets to this clinic for 3 years and had not had any issues.
Our senior dog was called in for a simple rabies vaccination and checkup. The vet said she was the healthiest senio... Read More
We had been taking our pets to this clinic for 3 years and had not had any issues.
Our senior dog was called in for a simple rabies vaccination and checkup. The vet said she was the healthiest senior dog she had ever seen, mild cataracts and hearing was going, otherwise "extremely healthy".
48 hours after receiving the vaccination, our dog had a seizure and had to be put to sleep. It was done at another vet, since it was late on a weekend. We were told that there was a possibility that the vaccination had caused the seizure. We took the rest of the weekend to process the information given to us and I called to have a conversation with the vet.
Unfortunately, this is where they lost our business! They let me speak to a vet technician, which was fine, but I told them I wanted to speak with the vet who had treated our dog. They told me she would call back ASAP. We got a card from the clinic, but no phone call from the vet. I called again, reminding them that we were not planning on taking any kind of action, we just wanted to have some questions answered.
Mainly, we wanted to know why we were not told ahead of time that the rabies vaccination can cause problems in seniors and might not be necessary. We're not saying that we would have changed our minds about the vaccine, we are merely pointing out that it would have been nice to have the conversation, in order to make an informed decision.
So, after three phone calls requesting to talk to the vet, we gave up. They called this week to remind us that our other dog needs a rabies vaccination. I informed her (very politely) that we were going to be taking him elsewhere, on account of what happened with our other pet. I was hung up on!
It's a shame that I have to write this review, I wished things had gone differently! Read Less