Dr.'s Pfretzschner, Cordell, Todack, and Bolinger. We are conveniently located at the southeast corner of 115th Ave. and Sheridan Blvd. A few of the services we offer include but are not limited to: complete medical and surgical care, in-house laboratory and digital radiography diagnostics, microchipping, laser therapy treatments, prescription pet diets by Hills, Purina, and Iams. Our hospital includes modern surgical facilities with state-of-the-art anesthetic techniques and equipment, constant patient monitoring, and the performance of a wide variety of orthopedic and soft tissue surgeries, and dental procedures. After surgery, each of our patients is placed in our intensive care area, where they are continually observed during their anesthetic recovery. We frequently use the services of outside specialists. Dr. David Beadleston, Board Certified Dermatologist has regular weekly appointments. We have received the highest accreditation possible from the American Animal Hospital Associatio-AAHA
Reviews
A Google User
14 Jul 2018
REPORT
They are great! My pup has anxiety and they all help her feel comfortable. Thanks guys!
A Google User
12 Jul 2018
REPORT
I cannot begin to say how thankful I am to use Arrowhead as my dog's primary vet. Our family has been coming here since the 1980s when they first opened up and we have always had a wonderful experienc... Read More
I cannot begin to say how thankful I am to use Arrowhead as my dog's primary vet. Our family has been coming here since the 1980s when they first opened up and we have always had a wonderful experience with them. Their staff is top notch. They are kind, caring and compassionate. If you are looking for an amazing team look no further than here. Read Less
Alicia Allen
15 Jun 2018
REPORT
The staff is amazing!!! They make you feel very welcome and they make sure your pet is calm as possible!
JoBeth Hill
2 Jun 2018
REPORT
I always feel like my dog is very well cared for each time we visit. They get us in as quickly as they can with urgent issues and are so kind and caring. I truly would not go anywhere else.
A Google User
2 Jun 2018
REPORT
I always feel like my dog is very well cared for each time we visit. They get us in as quickly as they can with urgent issues and are so kind and caring. I truly would not go anywhere else.
Caroline Persichetti
1 Jun 2018
REPORT
I absolutely love this place! I have been taking my pets here for many years now. I moved pretty far away and tried other Vets but was always disappointed so I make the drive. Yes they are a little mo... Read More
I absolutely love this place! I have been taking my pets here for many years now. I moved pretty far away and tried other Vets but was always disappointed so I make the drive. Yes they are a little more costly, but honestly you get what you pay for and given the quality of service I think they are more than affordable. They always have quick appointments when you need to get in right away and are quick once you are there. The vet techs and desk staff are always friendly and caring, the Vets are top notch and have gone above and beyond for me on more than one occasion. BEST Vet in Colorado! Read Less
A Google User
1 Jun 2018
REPORT
I absolutely love this place! I have been taking my pets here for many years now. I moved pretty far away and tried other Vets but was always disappointed so I make the drive. Yes they are a little mo... Read More
I absolutely love this place! I have been taking my pets here for many years now. I moved pretty far away and tried other Vets but was always disappointed so I make the drive. Yes they are a little more costly, but honestly you get what you pay for and given the quality of service I think they are more than affordable. They always have quick appointments when you need to get in right away and are quick once you are there. The vet techs and desk staff are always friendly and caring, the Vets are top notch and have gone above and beyond for me on more than one occasion. BEST Vet in Colorado! Read Less
Cory Brunk
20 May 2018
REPORT
The staff is absolutely wonderful. They take the time to listen to you and your pet. They are so loving and caring. I have never had a better experience with a vet then I have with Arrowhead. Moose sa... Read More
The staff is absolutely wonderful. They take the time to listen to you and your pet. They are so loving and caring. I have never had a better experience with a vet then I have with Arrowhead. Moose says hi!
A big thanks to all of you guys! Read Less
A Google User
20 May 2018
REPORT
The staff is absolutely wonderful. They take the time to listen to you and your pet. They are so loving and caring. I have never had a better experience with a vet then I have with Arrowhead. Moose sa... Read More
The staff is absolutely wonderful. They take the time to listen to you and your pet. They are so loving and caring. I have never had a better experience with a vet then I have with Arrowhead. Moose says hi!
A big thanks to all of you guys! Read Less
Margaret Novaria
3 Apr 2018
REPORT
I have been taking my cats to Arrowhead Animal Hospital for over 10 years. The doctors and staff are always friendly, professional and caring. I would highly recommend Arrowhead Animal Hospital. I ... Read More
I have been taking my cats to Arrowhead Animal Hospital for over 10 years. The doctors and staff are always friendly, professional and caring. I would highly recommend Arrowhead Animal Hospital. I have looked into other veterinary clinics closer to my home but I was not impressed by the general feel of these other clinics. I'm staying with Arrowhead! Read Less
Sarah Carpenter
19 Mar 2018
REPORT
Dr. Curtis Cordell was great with my cat (so was the assistant). Made him very comfortable and relaxed. One complaint is the price of the ear cleaning for the quality of the clean.
Raven Boyd
18 Feb 2018
REPORT
Great service. Love the docs. They always take care of my fur babies. Wish they could take care of my slithering creatures as well though.
Eileen Ruscetta
31 Jan 2018
REPORT
Finding the best possible veterinarian for our beloved dog is as important to us as having the best doctor available for our children. We have found that in Dr Curtis Cordell at the Arrowhead Animal H... Read More
Finding the best possible veterinarian for our beloved dog is as important to us as having the best doctor available for our children. We have found that in Dr Curtis Cordell at the Arrowhead Animal Hospital. Dr Cordell and his entire support staff at Arrowhead has always exceeded our expectations with their professionalism and expertise while caring for the furriest member of our family, no matter what degree of treatment is required. Read Less
Stanislav Stantchevski
9 Jan 2018
REPORT
We have been bringing our pets here for a couple of years now and they have always been amazing. Dr. Boelinger is our main doctor and she has always taken the time to understand our concerns and has e... Read More
We have been bringing our pets here for a couple of years now and they have always been amazing. Dr. Boelinger is our main doctor and she has always taken the time to understand our concerns and has extensive knowledge to help us out. They remember your pets by name which really makes the clinic that much more personable. I haven’t found a better vet clinic in my life. Highly recommended! Read Less
Heidi G.
19 Jul 2017
REPORT
I've been a customer of Arrowhead for nearly 10 years and they are a very important part of helping us keep our rescue dog and cats healthy. My dog had knee replacement at 1 1/2 years old and it was ... Read More
I've been a customer of Arrowhead for nearly 10 years and they are a very important part of helping us keep our rescue dog and cats healthy. My dog had knee replacement at 1 1/2 years old and it was a success. I had an elderly cat who was given several more years through thoughtful treatment and custom medication. While the fees are higher than some vet clinics, I am happy to pay a little more for the peace of mind. I love my furry family and only want the best of care for them, not a discount. Read Less
Clea K.
9 Jul 2017
REPORT
I have been a client for over 17 years. All staff have been caring and supportive. They have been with my family through the puppy stage and through tough decisions when one of our Newfs had cancer. T... Read More
I have been a client for over 17 years. All staff have been caring and supportive. They have been with my family through the puppy stage and through tough decisions when one of our Newfs had cancer. They have always taken the time to answer all of my questions and are very professional. I highly recommend Arrowhead Animal Hospital. Read Less
Leah Buchholtz
29 May 2017
REPORT
We've been bringing our dog and cats here since 2010 and we love the vets and staff! They are always kind to us and caring toward our animals. Our dog Gabe absolutely loves coming to visit the vet! ... Read More
We've been bringing our dog and cats here since 2010 and we love the vets and staff! They are always kind to us and caring toward our animals. Our dog Gabe absolutely loves coming to visit the vet! Dr. Cordell and the rest of the staff are very knowledgeable in treating illnesses and maintaining health as our pets age. It's also very easy to schedule and get them in when needed. Thank you for everything you do! Read Less
Kathi Worthington
26 May 2017
REPORT
My experiences with Arrowhead Animal Hospital in Westminster have been consistently kind, gentle, generous, graceful, and generous with their time and energy. I've had great good look with the Arrowh... Read More
My experiences with Arrowhead Animal Hospital in Westminster have been consistently kind, gentle, generous, graceful, and generous with their time and energy. I've had great good look with the Arrowhead folks, and will encourage you to give them a go when you need someone to tend your pup or cat, or whatever other critter(s) you might have that they can treat. Read Less
Mary W.
28 Apr 2017
REPORT
Love Arrowhead Vet. The staff is top notch answering any questions you may have and accommodating appointments even if last minute. I've been seeing Jim Houchens for years and I wouldn't trade him f... Read More
Love Arrowhead Vet. The staff is top notch answering any questions you may have and accommodating appointments even if last minute. I've been seeing Jim Houchens for years and I wouldn't trade him for anything., He tells you what's gong on with your pet, plan of action to take and even follows up by making the calls himself to check on your pet. I've recommended him and Arrowhead to other friends and they are pleased with everything. Highly recommend Read Less
Travis S.
27 Apr 2017
REPORT
I've been taking my white German shepherd to Arrowhead for over 3 years now. I've moved a few towns away and it's now about a 2 hour round-trip but I'm still making the trip to Arrowhead. They have pr... Read More
I've been taking my white German shepherd to Arrowhead for over 3 years now. I've moved a few towns away and it's now about a 2 hour round-trip but I'm still making the trip to Arrowhead. They have provided world-class care and the staff is terrific. They have a lot of flexibility with appointments and while they are always busy the staff never seemed rushed and take the time to answer any question and provide helpful guidance. It's apparent to me that Dr. P and his staff genuinely care about their patients and are deeply invested in their wellbeing. The last time I was there one of the front desk staff was telling someone it was the best job she ever had and that she loved her employer. She had worked at other places for 10 years but made the decision to come back because Dr. P was the best employer she ever had. Those are the kind of people I want caring for my GSD. I pass a half dozen other vets on the trip to Arrowhead but wouldn't consider going anywhere else - Arrowhead is one of the best service providers I've ever encountered. Read Less
Brenda Frederick
10 Apr 2017
REPORT
We've been using Arrowhead Animal Hospital since we moved here in 2008. We have always had wonderful experiences. Even our fur baby doesn't mind going to the vet! The entire staff is friendly and he... Read More
We've been using Arrowhead Animal Hospital since we moved here in 2008. We have always had wonderful experiences. Even our fur baby doesn't mind going to the vet! The entire staff is friendly and helpful. When you are there you get the full attention from the doctors. Highly recommend. Read Less
Reyden AreWeSeeingTheSameThing?
9 Apr 2017
REPORT
This hospital is very friendly and helpful. The staff here are all animal lovers. I have been bringing my two huskies Luna and Zane to this place for over 3 years now and I have never had a negative e... Read More
This hospital is very friendly and helpful. The staff here are all animal lovers. I have been bringing my two huskies Luna and Zane to this place for over 3 years now and I have never had a negative experience with the staff. The services are excellent and the prices are very reasonable. All of the staff are very knowledgeable and can answer all of your questions. I recommend this place to anyone that wants their pet to be treated like a family member rather than just a patient. Read Less
Victoria Maclaren
7 Apr 2017
REPORT
I am so accustomed to receiving excellence from AAH, that I don't even think to question anything my Veterinarian, or the technicians, or the Client Service staff tell me, or suggest for my kids. I've... Read More
I am so accustomed to receiving excellence from AAH, that I don't even think to question anything my Veterinarian, or the technicians, or the Client Service staff tell me, or suggest for my kids. I've seen so much greatness with regard to their care for my 4 leggers, that I know what ever they recommend is going to be what's best for my kids. No question. I love knowing I can depend on them for everything I need to take exceptional care of the little ones. Read Less
Helen A.
4 Apr 2017
REPORT
Excellent clinic, great veterinarians, wonderful staff who do their best to help your pet. I would highly recommend them.
Candace Damron
11 Feb 2017
REPORT
I went in to have my dogs nails trimmed, being new to CO I wanted to check out the establishment......but what a huge mistake. When leaving, I am at the counter with my wallet out and the girl behind ... Read More
I went in to have my dogs nails trimmed, being new to CO I wanted to check out the establishment......but what a huge mistake. When leaving, I am at the counter with my wallet out and the girl behind the desk just says thanks for coming in have a good day. 1 week later, I received a bill for $38 for 2 nail trims. I go in to pay the bill and question them about the bill and I get treated as I ran out on paying them. I asked why I wasn't told of the cost, and then the girl says why did you think it was free? Well yes I did, when I go to pay and then no price or invoice is given...yes I assume it is free. On top of that, they then call me out on not bringing my dog in for an appt, when I tell them he passed away and to never contact me again...the snarky girl says "sounds like a plan" Luckily I had enough sense not to smack her from across the counter. If this is how they treat the pet owners, I wonder how they treat the animals. Thankful, my senior dog did not pass in their care. I am appalled with how they treated me.....it's not about paying for a service, I'm happy to do that.....but, I pay less for my own manicures...$19 for a nail trim and then to get treated like shit.....absolutely repulsed by this establishment.Read Less
Ashley C.
11 Feb 2017
REPORT
I absolutely love the people here. Arrowhead has been treating my fur babies for over six years and I would never dream of taking them anywhere else. Recently we had to put one down due to some pretty... Read More
I absolutely love the people here. Arrowhead has been treating my fur babies for over six years and I would never dream of taking them anywhere else. Recently we had to put one down due to some pretty serious health issues and the compassion and time they took to come to my home and assist us was extraordinary. I do agree with others that pricing does seem high but the wonderful experiences that my family has had here keeps us coming. Quick call backs, loving staff, and good appointment availability, yes please! Read Less
Candace D.
11 Feb 2017
REPORT
We are new to the Colorado area and I was looking for a vet, I brought my 2 dogs in for a nail trim. As I went to pay when leaving, wallet out the girl behind the counter simply says thanks for coming... Read More
We are new to the Colorado area and I was looking for a vet, I brought my 2 dogs in for a nail trim. As I went to pay when leaving, wallet out the girl behind the counter simply says thanks for coming in have a great day. I then receive a bill for $38 for the nail trims, I go in to talk about the bill and was treated like trash. As if I ran out on the bill. The girl even saying "what did you think it was free" Well actually yes, when I go to pay and told thank you have a good day...I surely do....Then to add insult to injury, called out for a no call no show for an appt. when I tell the girl behind the counter my senior dog passed away and that is why the appt was a no call, I told her to remove my info because I would not be coming back she says "sounds like a plan" wow what class you all have. If this is how you treat your clients, how do you treat the animals. It will be my goal to make sure everyone in Colorado knows about the horrible treatment I received and the ridiculous invoice sent to me for overpriced nail trims.....how dare you. You should be ashamed. Maybe you should get your staff on the same page, so this situation does not happen again. Read Less
Aaron Poff
30 Jan 2017
REPORT
You can feel the love for each and every pet that comes thru the door. Great staff, wonderful doctors.
Janet Mehle Oltmann
17 Dec 2016
REPORT
Molly the cat here.... Thank you Dr Cordell and Dr Bolinger for giving me a little longer lease on life. All the workers were so nice to me during my overnight stay at the hospital.
Stephanie Goodman
3 Dec 2016
REPORT
There was a less-than-friendly young lady answering the phone this morning...made me decide to try some other vet offices.
Leslie Lynne
2 Dec 2016
REPORT
I am extremely saddened by the fact that I was quoted two different prices and then when I went to my appointment the price was double. I believe that the nurses and receptionist should all understand... Read More
I am extremely saddened by the fact that I was quoted two different prices and then when I went to my appointment the price was double. I believe that the nurses and receptionist should all understand pricing and give the proper quote when a customer calls. It just breaks my heart because we took our childhood pets there and now I will never return. Very sad. Read Less
Zach P.
30 Nov 2016
REPORT
The Vet Jim Houchens is a fantastic guy and a great vet. He takes the time to be thorough and he will even call you himself, not many out there that do that. Yes they are on the expensive side but you... Read More
The Vet Jim Houchens is a fantastic guy and a great vet. He takes the time to be thorough and he will even call you himself, not many out there that do that. Yes they are on the expensive side but you get what you pay for. Your animal's health is important and if you want cheap then maybe you should reconsider owning a pet as that is not fair to them to go cheap. All around a great place and I will always bring my cat Mulligan here. Read Less
Michelle Mihans
19 Oct 2016
REPORT
Our dogs new clinic! Amazing! First visit (emergency) and we're treated like we've been a client for years!!
Annie L.
30 Sep 2016
REPORT
I've never experienced a vet (or any other medical professional, for that matter) return calls so quickly and show so much patience with answering our many many (many!) questions. We have been consid... Read More
I've never experienced a vet (or any other medical professional, for that matter) return calls so quickly and show so much patience with answering our many many (many!) questions. We have been considering options for treatment for our dog (possible torn knee ligament). Can't say enough good things about our experience! Read Less
Alli Nieto
24 Jul 2016
REPORT
I absolutely love this place. Every single person who works here is great! My special needs dog would not be where he is now with out this vet! Thanks guys!! - Alli and Cain
Tad Amore
3 May 2016
REPORT
New vet found! I have been here 10 min's and already know this place is amazing! The building is very clean, the staff is amazing and friendly. The dr took her time to answer my question. She went abo... Read More
New vet found! I have been here 10 min's and already know this place is amazing! The building is very clean, the staff is amazing and friendly. The dr took her time to answer my question. She went above and beyond to make sure I understood everything that is good on with my dog..Read Less
Corinne Sewald
18 Feb 2016
REPORT
I am going to say the positive first in my review. I went to Arrowhead for many years and always saw Dr Pfretzschner with my cats. I think he has always been a great vet and I respected his judgement.... Read More
I am going to say the positive first in my review. I went to Arrowhead for many years and always saw Dr Pfretzschner with my cats. I think he has always been a great vet and I respected his judgement. Of course I went back when I got my new kitten and saw Dr Pfretzschner. We had scheduled my kitten to be spayed and at that time he gave me a estimate of the cost. Unfortunately, Dr Pfretzschner no longer does the surgeries and Dr Cordell was assigned. When I brought my kitten in the morning to be spayed Dr Cordell had a whole different estimate almost double in cost to what I was quoted before. He told me there was a mistake on Dr Pfretzschners part and this is what he was charging and why. He also told me that he would take the Rimadyl 25 mg chew off his quote for that was mainly for dogs. Needless to say we won't be back for I got quoted one thing and then the morning of us being in there it changes. If you can't trust the billing estimate or the vet doing the surgery I can't trust the best care for my kitten! Read Less
Julie O'Callaghan
11 Dec 2015
REPORT
Staff is all very friendly. Getting an appointment is really easy and reception is very helpful. There are no hidden costs. Doctor breaks down everything on a "work order" and goes over what everythin... Read More
Staff is all very friendly. Getting an appointment is really easy and reception is very helpful. There are no hidden costs. Doctor breaks down everything on a "work order" and goes over what everything is for. I first took my dog there and was happy with the service so took my cat too.Read Less
Mo Pou
2 Nov 2015
REPORT
I have been impressed by Dr. Pfretzchner's and colleagues' professionalism and responsiveness. They have clearly been practicing for a long time and understand vet medicine. The clinic is efficient, w... Read More
I have been impressed by Dr. Pfretzchner's and colleagues' professionalism and responsiveness. They have clearly been practicing for a long time and understand vet medicine. The clinic is efficient, well-run. You get one thing when you go in: very competent medical care for your pets.Read Less
Dale T.
27 Jul 2015
REPORT
I have to say that after spending over $1000.00 in a few weeks time to find no solution to my dogs pain. I was disappointed and called and talked to Dr. Cordell to only hear well this is a unique case... Read More
I have to say that after spending over $1000.00 in a few weeks time to find no solution to my dogs pain. I was disappointed and called and talked to Dr. Cordell to only hear well this is a unique case and it will take a lot of research to diagnose the issue. After the last time my dog was in the clinic he came home in worse condition than he was when we took him in for X-Rays.. Well it seems a little funny that I can take my dog to Northside Emergency clinic and have them look at my dog and in the matter of 15 minutes have at least somewhat of a clue and they were also able to manage his pain so he could at least rest. I would never recommend the clinic to anyone as several others have said its all about the money to them and not about taking care of the pet. Read Less
Melissa Noon Dallum
19 Jun 2015
REPORT
Dr Bolinger and the entire staff are incredible! Highly attentive and truly caring. They take the time to explain, answer questions, and follow up. They even went out of their way to help our elderly ... Read More
Dr Bolinger and the entire staff are incredible! Highly attentive and truly caring. They take the time to explain, answer questions, and follow up. They even went out of their way to help our elderly boxer out of the car and into the hospital when he lost control of his legs. I will definitely recommend the hospital to others. Read Less
Daniela Rose
12 May 2015
REPORT
Dr. Cordell is amazing with my pitbull!! We were worried about finding a new vet after we moved from NY but we could not be more happy!!! Elroy is very pleased with his experience as well!
Erica S.
11 May 2015
REPORT
After reading through some of the other reviews it looks like I'm not the only one who feels that this clinic is mainly focused on money. I have gone to them for various routine check ups over the yea... Read More
After reading through some of the other reviews it looks like I'm not the only one who feels that this clinic is mainly focused on money. I have gone to them for various routine check ups over the years due to convenience of location. However I now realize that this clinic charges much more then other vets. On my last visit for a blood test for my puppy, I thought that they were not upfront with the fees they were going to charge me. I had taken a trip to an emergency vet clinic (northside) a month prior and I feel there's something wrong when a routine test is almost comparable to an emergency situation for a pet. That just goes to show you that when you're looking for a vet you need to shop around. Not only do I feel the prices are high here at Arrowhead, I do not feel that the care is anything extraordinary. In fact, on my last visit the front desk tech was very unfriendly. After this last visit they lost me as a customer forever. I am using another Vet who also makes house calls and is extremely reasonable cost wise. Definitely look around before you consider Arrowhead animal hospital. Read Less
Laurel M.
25 Feb 2015
REPORT
Just moved here a couple months ago, we had 3 furbabies at the time and were worried about finding a new vet - so I thought it was nice to get a letter in the mail from a vet clinic introducing themse... Read More
Just moved here a couple months ago, we had 3 furbabies at the time and were worried about finding a new vet - so I thought it was nice to get a letter in the mail from a vet clinic introducing themselves and saying welcome to the area... But at the bottom was a $15 discount off first appt... Never seen any vet offer that.... Generally physical are a flat rate and why would I need a coupon to take my pets to see their new vet for the first time? If they need to send out letters with coupons for small discounts im concerned about their business, ppl must not be impressed. Reviews from multiple sources point toward a focus of $$ above patients at this clinic...they send out introductory letters with a $15 dollar discount... Seriously a free visit to come meet them would be more personable... This letter is literally like come pay us but let us help you and save you $15. Disappointing. the letterhead says they have 5 vets but they're not open past 5:30pm? Odd. Won't be going here. In the 2 months we've lived here we have received 2 $15 dollar discount letters.. It's a nice thought but we aren't falling for it. Read Less
Susan Mcallister
28 Oct 2014
REPORT
I can't say enough about Dr P. He is great with my dogs. The staff is also amazing and very understanding.
Dave Ingraham
18 Sep 2014
REPORT
I've been very pleased with the care and attention they've given to my older cat. The doctors and staff are always friendly. They've even called a couple times (unsolicited) to check on my cat. I also... Read More
I've been very pleased with the care and attention they've given to my older cat. The doctors and staff are always friendly. They've even called a couple times (unsolicited) to check on my cat. I also use them for boarding, which gives me peace of mind to know that while I'm away, my cat is being looked after at the same place he gets his medical care. I would highly recommend Arrowhead. Read Less
Amy Davis
29 Jun 2014
REPORT
They took such good care of cocoa when we first moved to this side of town and she got very sick. They kept in constant contact with us on her progress though the night and day. Thank you for taking c... Read More
They took such good care of cocoa when we first moved to this side of town and she got very sick. They kept in constant contact with us on her progress though the night and day. Thank you for taking care of my baby :-) Read Less
Nell Fernandez
31 May 2014
REPORT
They are an amazing group of people. Our dogs wag their tails when we tell them we are going to see their friends at Arrowhead. We've just said goodbye to our dog Sue and they have been amazingly kind... Read More
They are an amazing group of people. Our dogs wag their tails when we tell them we are going to see their friends at Arrowhead. We've just said goodbye to our dog Sue and they have been amazingly kind. They have helped us look after her for 13 years and even with a move that has taken us an hours drive away......they are still where we take our girls. Thank you guys! Read Less
Megan F.
21 Apr 2014
REPORT
Ziegler, and Hrenchir have left, as have many of the techs, I'm suspecting for ethical reasons... New vet Todack is all about profits, as is the owner Pfretzschner. After spending over a thousand do... Read More
Ziegler, and Hrenchir have left, as have many of the techs, I'm suspecting for ethical reasons... New vet Todack is all about profits, as is the owner Pfretzschner. After spending over a thousand dollars there in the past month (and always paying cash for everything) we just were there today for a simple visit and left with an unreasonably high bill. (Anal sacs needed cleaning, and I suspected an ear infection, all of which I told them on the phone upon scheduling the appointment in the morning.) Todack took it upon herself to palpate (feel) my dog, and auscultate (listen to her lungs) to tack $54 on to the bill. Spoke to the practice manager about it, and he justified the cost saying they charge an exam fee if the animal hasn't been seen in the past 72 hours. Anal sacs and ear infections are issues my dog has had previously and in the past they've seen us for the costs of services provided, which I told him, and to which Steve told me I should have felt lucky that they'd provided those without the additional fees. The conversation was unreal.... So much for customer loyalty! We'll be taking our business elsewhere. Read Less
Connie Z.
6 Nov 2012
REPORT
The Doctor here is very nice and seems pretty good. I had both my cats here. One that I lost this year but I adopted another kitty. The front desk lady is enough to make you walk out the door. She... Read More
The Doctor here is very nice and seems pretty good. I had both my cats here. One that I lost this year but I adopted another kitty. The front desk lady is enough to make you walk out the door. She was rude then and she was rude now. She actually made the remark that maybe I shouldn't have adopted my new kitty until I was over my other kitty. Because I told her about my loss and was a little emotional, it was still fresh. ( 2 months)I will never be "over" my first kitty and I am giving another one a very good and loving home which at 8 years old might not have had that chance and she's keeping me good company. This place is expensive but for a good vet would be worth it. They just need to get rid of the curly haired, unprofessional, unfriendly, help at the front desk. enough to keep me away. Read Less
Brett C.
12 Dec 2010
REPORT
They are great with animals! Very friendly and knowlageble staff. My dogs loved it here. Only drawback, VERY expensive. When I have the cash, this is where I take my Jappers and Jillers.
Dr.'s Pfretzschner, Cordell, Todack, and Bolinger. We are conveniently located at the southeast corner of 115th Ave. and Sheridan Blvd. A few of the services we offer include but are not limited to: complete medical and surgical care, in-house laboratory and digital radiography diagnostics, microchipping, laser therapy treatments, prescription pet diets by Hills, Purina, and Iams. Our hospital includes modern surgical facilities with state-of-the-art anesthetic techniques and equipment, constant patient monitoring, and the performance of a wide variety of orthopedic and soft tissue surgeries, and dental procedures. After surgery, each of our patients is placed in our intensive care area, where they are continually observed during their anesthetic recovery. We frequently use the services of outside specialists. Dr. David Beadleston, Board Certified Dermatologist has regular weekly appointments. We have received the highest accreditation possible from the American Animal Hospital Associatio-AAHA
They are great! My pup has anxiety and they all help her feel comfortable. Thanks guys!
A Google User
12 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I cannot begin to say how thankful I am to use Arrowhead as my dog's primary vet. Our family has been coming here since the 1980s when they first opened up and we have always had a wonderful experienc... Read More
I cannot begin to say how thankful I am to use Arrowhead as my dog's primary vet. Our family has been coming here since the 1980s when they first opened up and we have always had a wonderful experience with them. Their staff is top notch. They are kind, caring and compassionate. If you are looking for an amazing team look no further than here. Read Less
Alicia Allen
15 Jun 2018
REPORT
☆☆☆☆☆
REPORT
The staff is amazing!!! They make you feel very welcome and they make sure your pet is calm as possible!
JoBeth Hill
2 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I always feel like my dog is very well cared for each time we visit. They get us in as quickly as they can with urgent issues and are so kind and caring. I truly would not go anywhere else.
A Google User
2 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I always feel like my dog is very well cared for each time we visit. They get us in as quickly as they can with urgent issues and are so kind and caring. I truly would not go anywhere else.
Caroline Persichetti
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I absolutely love this place! I have been taking my pets here for many years now. I moved pretty far away and tried other Vets but was always disappointed so I make the drive. Yes they are a little mo... Read More
I absolutely love this place! I have been taking my pets here for many years now. I moved pretty far away and tried other Vets but was always disappointed so I make the drive. Yes they are a little more costly, but honestly you get what you pay for and given the quality of service I think they are more than affordable. They always have quick appointments when you need to get in right away and are quick once you are there. The vet techs and desk staff are always friendly and caring, the Vets are top notch and have gone above and beyond for me on more than one occasion. BEST Vet in Colorado! Read Less
A Google User
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I absolutely love this place! I have been taking my pets here for many years now. I moved pretty far away and tried other Vets but was always disappointed so I make the drive. Yes they are a little mo... Read More
I absolutely love this place! I have been taking my pets here for many years now. I moved pretty far away and tried other Vets but was always disappointed so I make the drive. Yes they are a little more costly, but honestly you get what you pay for and given the quality of service I think they are more than affordable. They always have quick appointments when you need to get in right away and are quick once you are there. The vet techs and desk staff are always friendly and caring, the Vets are top notch and have gone above and beyond for me on more than one occasion. BEST Vet in Colorado! Read Less
Cory Brunk
20 May 2018
REPORT
☆☆☆☆☆
REPORT
The staff is absolutely wonderful. They take the time to listen to you and your pet. They are so loving and caring. I have never had a better experience with a vet then I have with Arrowhead. Moose sa... Read More
The staff is absolutely wonderful. They take the time to listen to you and your pet. They are so loving and caring. I have never had a better experience with a vet then I have with Arrowhead. Moose says hi!
A big thanks to all of you guys! Read Less
A Google User
20 May 2018
REPORT
☆☆☆☆☆
REPORT
The staff is absolutely wonderful. They take the time to listen to you and your pet. They are so loving and caring. I have never had a better experience with a vet then I have with Arrowhead. Moose sa... Read More
The staff is absolutely wonderful. They take the time to listen to you and your pet. They are so loving and caring. I have never had a better experience with a vet then I have with Arrowhead. Moose says hi!
A big thanks to all of you guys! Read Less
Margaret Novaria
3 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I have been taking my cats to Arrowhead Animal Hospital for over 10 years. The doctors and staff are always friendly, professional and caring. I would highly recommend Arrowhead Animal Hospital. I ... Read More
I have been taking my cats to Arrowhead Animal Hospital for over 10 years. The doctors and staff are always friendly, professional and caring. I would highly recommend Arrowhead Animal Hospital. I have looked into other veterinary clinics closer to my home but I was not impressed by the general feel of these other clinics. I'm staying with Arrowhead! Read Less
Sarah Carpenter
19 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Curtis Cordell was great with my cat (so was the assistant). Made him very comfortable and relaxed. One complaint is the price of the ear cleaning for the quality of the clean.
Raven Boyd
18 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Great service. Love the docs. They always take care of my fur babies. Wish they could take care of my slithering creatures as well though.
Eileen Ruscetta
31 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Finding the best possible veterinarian for our beloved dog is as important to us as having the best doctor available for our children. We have found that in Dr Curtis Cordell at the Arrowhead Animal H... Read More
Finding the best possible veterinarian for our beloved dog is as important to us as having the best doctor available for our children. We have found that in Dr Curtis Cordell at the Arrowhead Animal Hospital. Dr Cordell and his entire support staff at Arrowhead has always exceeded our expectations with their professionalism and expertise while caring for the furriest member of our family, no matter what degree of treatment is required. Read Less
Stanislav Stantchevski
9 Jan 2018
REPORT
☆☆☆☆☆
REPORT
We have been bringing our pets here for a couple of years now and they have always been amazing. Dr. Boelinger is our main doctor and she has always taken the time to understand our concerns and has e... Read More
We have been bringing our pets here for a couple of years now and they have always been amazing. Dr. Boelinger is our main doctor and she has always taken the time to understand our concerns and has extensive knowledge to help us out. They remember your pets by name which really makes the clinic that much more personable. I haven’t found a better vet clinic in my life. Highly recommended! Read Less
Heidi G.
19 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I've been a customer of Arrowhead for nearly 10 years and they are a very important part of helping us keep our rescue dog and cats healthy. My dog had knee replacement at 1 1/2 years old and it was ... Read More
I've been a customer of Arrowhead for nearly 10 years and they are a very important part of helping us keep our rescue dog and cats healthy. My dog had knee replacement at 1 1/2 years old and it was a success. I had an elderly cat who was given several more years through thoughtful treatment and custom medication. While the fees are higher than some vet clinics, I am happy to pay a little more for the peace of mind. I love my furry family and only want the best of care for them, not a discount. Read Less
Clea K.
9 Jul 2017
REPORT
☆☆☆☆☆
REPORT
I have been a client for over 17 years. All staff have been caring and supportive. They have been with my family through the puppy stage and through tough decisions when one of our Newfs had cancer. T... Read More
I have been a client for over 17 years. All staff have been caring and supportive. They have been with my family through the puppy stage and through tough decisions when one of our Newfs had cancer. They have always taken the time to answer all of my questions and are very professional. I highly recommend Arrowhead Animal Hospital. Read Less
Leah Buchholtz
29 May 2017
REPORT
☆☆☆☆☆
REPORT
We've been bringing our dog and cats here since 2010 and we love the vets and staff! They are always kind to us and caring toward our animals. Our dog Gabe absolutely loves coming to visit the vet! ... Read More
We've been bringing our dog and cats here since 2010 and we love the vets and staff! They are always kind to us and caring toward our animals. Our dog Gabe absolutely loves coming to visit the vet! Dr. Cordell and the rest of the staff are very knowledgeable in treating illnesses and maintaining health as our pets age. It's also very easy to schedule and get them in when needed. Thank you for everything you do! Read Less
Kathi Worthington
26 May 2017
REPORT
☆☆☆☆☆
REPORT
My experiences with Arrowhead Animal Hospital in Westminster have been consistently kind, gentle, generous, graceful, and generous with their time and energy. I've had great good look with the Arrowh... Read More
My experiences with Arrowhead Animal Hospital in Westminster have been consistently kind, gentle, generous, graceful, and generous with their time and energy. I've had great good look with the Arrowhead folks, and will encourage you to give them a go when you need someone to tend your pup or cat, or whatever other critter(s) you might have that they can treat. Read Less
Mary W.
28 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Love Arrowhead Vet. The staff is top notch answering any questions you may have and accommodating appointments even if last minute. I've been seeing Jim Houchens for years and I wouldn't trade him f... Read More
Love Arrowhead Vet. The staff is top notch answering any questions you may have and accommodating appointments even if last minute. I've been seeing Jim Houchens for years and I wouldn't trade him for anything., He tells you what's gong on with your pet, plan of action to take and even follows up by making the calls himself to check on your pet. I've recommended him and Arrowhead to other friends and they are pleased with everything. Highly recommend Read Less
Travis S.
27 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I've been taking my white German shepherd to Arrowhead for over 3 years now. I've moved a few towns away and it's now about a 2 hour round-trip but I'm still making the trip to Arrowhead. They have pr... Read More
I've been taking my white German shepherd to Arrowhead for over 3 years now. I've moved a few towns away and it's now about a 2 hour round-trip but I'm still making the trip to Arrowhead. They have provided world-class care and the staff is terrific. They have a lot of flexibility with appointments and while they are always busy the staff never seemed rushed and take the time to answer any question and provide helpful guidance. It's apparent to me that Dr. P and his staff genuinely care about their patients and are deeply invested in their wellbeing. The last time I was there one of the front desk staff was telling someone it was the best job she ever had and that she loved her employer. She had worked at other places for 10 years but made the decision to come back because Dr. P was the best employer she ever had. Those are the kind of people I want caring for my GSD. I pass a half dozen other vets on the trip to Arrowhead but wouldn't consider going anywhere else - Arrowhead is one of the best service providers I've ever encountered. Read Less
Brenda Frederick
10 Apr 2017
REPORT
☆☆☆☆☆
REPORT
We've been using Arrowhead Animal Hospital since we moved here in 2008. We have always had wonderful experiences. Even our fur baby doesn't mind going to the vet! The entire staff is friendly and he... Read More
We've been using Arrowhead Animal Hospital since we moved here in 2008. We have always had wonderful experiences. Even our fur baby doesn't mind going to the vet! The entire staff is friendly and helpful. When you are there you get the full attention from the doctors. Highly recommend. Read Less
Reyden AreWeSeeingTheSameThing?
9 Apr 2017
REPORT
☆☆☆☆☆
REPORT
This hospital is very friendly and helpful. The staff here are all animal lovers. I have been bringing my two huskies Luna and Zane to this place for over 3 years now and I have never had a negative e... Read More
This hospital is very friendly and helpful. The staff here are all animal lovers. I have been bringing my two huskies Luna and Zane to this place for over 3 years now and I have never had a negative experience with the staff. The services are excellent and the prices are very reasonable. All of the staff are very knowledgeable and can answer all of your questions. I recommend this place to anyone that wants their pet to be treated like a family member rather than just a patient. Read Less
Victoria Maclaren
7 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I am so accustomed to receiving excellence from AAH, that I don't even think to question anything my Veterinarian, or the technicians, or the Client Service staff tell me, or suggest for my kids. I've... Read More
I am so accustomed to receiving excellence from AAH, that I don't even think to question anything my Veterinarian, or the technicians, or the Client Service staff tell me, or suggest for my kids. I've seen so much greatness with regard to their care for my 4 leggers, that I know what ever they recommend is going to be what's best for my kids. No question. I love knowing I can depend on them for everything I need to take exceptional care of the little ones. Read Less
Helen A.
4 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Excellent clinic, great veterinarians, wonderful staff who do their best to help your pet. I would highly recommend them.
Candace Damron
11 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I went in to have my dogs nails trimmed, being new to CO I wanted to check out the establishment......but what a huge mistake. When leaving, I am at the counter with my wallet out and the girl behind ... Read More
I went in to have my dogs nails trimmed, being new to CO I wanted to check out the establishment......but what a huge mistake. When leaving, I am at the counter with my wallet out and the girl behind the desk just says thanks for coming in have a good day. 1 week later, I received a bill for $38 for 2 nail trims. I go in to pay the bill and question them about the bill and I get treated as I ran out on paying them. I asked why I wasn't told of the cost, and then the girl says why did you think it was free? Well yes I did, when I go to pay and then no price or invoice is given...yes I assume it is free. On top of that, they then call me out on not bringing my dog in for an appt, when I tell them he passed away and to never contact me again...the snarky girl says "sounds like a plan" Luckily I had enough sense not to smack her from across the counter. If this is how they treat the pet owners, I wonder how they treat the animals. Thankful, my senior dog did not pass in their care. I am appalled with how they treated me.....it's not about paying for a service, I'm happy to do that.....but, I pay less for my own manicures...$19 for a nail trim and then to get treated like shit.....absolutely repulsed by this establishment.Read Less
Ashley C.
11 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I absolutely love the people here. Arrowhead has been treating my fur babies for over six years and I would never dream of taking them anywhere else. Recently we had to put one down due to some pretty... Read More
I absolutely love the people here. Arrowhead has been treating my fur babies for over six years and I would never dream of taking them anywhere else. Recently we had to put one down due to some pretty serious health issues and the compassion and time they took to come to my home and assist us was extraordinary. I do agree with others that pricing does seem high but the wonderful experiences that my family has had here keeps us coming. Quick call backs, loving staff, and good appointment availability, yes please! Read Less
Candace D.
11 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We are new to the Colorado area and I was looking for a vet, I brought my 2 dogs in for a nail trim. As I went to pay when leaving, wallet out the girl behind the counter simply says thanks for coming... Read More
We are new to the Colorado area and I was looking for a vet, I brought my 2 dogs in for a nail trim. As I went to pay when leaving, wallet out the girl behind the counter simply says thanks for coming in have a great day. I then receive a bill for $38 for the nail trims, I go in to talk about the bill and was treated like trash. As if I ran out on the bill. The girl even saying "what did you think it was free" Well actually yes, when I go to pay and told thank you have a good day...I surely do....Then to add insult to injury, called out for a no call no show for an appt. when I tell the girl behind the counter my senior dog passed away and that is why the appt was a no call, I told her to remove my info because I would not be coming back she says "sounds like a plan" wow what class you all have. If this is how you treat your clients, how do you treat the animals. It will be my goal to make sure everyone in Colorado knows about the horrible treatment I received and the ridiculous invoice sent to me for overpriced nail trims.....how dare you. You should be ashamed. Maybe you should get your staff on the same page, so this situation does not happen again. Read Less
Aaron Poff
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
You can feel the love for each and every pet that comes thru the door. Great staff, wonderful doctors.
Janet Mehle Oltmann
17 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Molly the cat here.... Thank you Dr Cordell and Dr Bolinger for giving me a little longer lease on life. All the workers were so nice to me during my overnight stay at the hospital.
Stephanie Goodman
3 Dec 2016
REPORT
☆☆☆☆☆
REPORT
There was a less-than-friendly young lady answering the phone this morning...made me decide to try some other vet offices.
Leslie Lynne
2 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I am extremely saddened by the fact that I was quoted two different prices and then when I went to my appointment the price was double. I believe that the nurses and receptionist should all understand... Read More
I am extremely saddened by the fact that I was quoted two different prices and then when I went to my appointment the price was double. I believe that the nurses and receptionist should all understand pricing and give the proper quote when a customer calls. It just breaks my heart because we took our childhood pets there and now I will never return. Very sad. Read Less
Zach P.
30 Nov 2016
REPORT
☆☆☆☆☆
REPORT
The Vet Jim Houchens is a fantastic guy and a great vet. He takes the time to be thorough and he will even call you himself, not many out there that do that. Yes they are on the expensive side but you... Read More
The Vet Jim Houchens is a fantastic guy and a great vet. He takes the time to be thorough and he will even call you himself, not many out there that do that. Yes they are on the expensive side but you get what you pay for. Your animal's health is important and if you want cheap then maybe you should reconsider owning a pet as that is not fair to them to go cheap. All around a great place and I will always bring my cat Mulligan here. Read Less
Michelle Mihans
19 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Our dogs new clinic! Amazing! First visit (emergency) and we're treated like we've been a client for years!!
Annie L.
30 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I've never experienced a vet (or any other medical professional, for that matter) return calls so quickly and show so much patience with answering our many many (many!) questions. We have been consid... Read More
I've never experienced a vet (or any other medical professional, for that matter) return calls so quickly and show so much patience with answering our many many (many!) questions. We have been considering options for treatment for our dog (possible torn knee ligament). Can't say enough good things about our experience! Read Less
Alli Nieto
24 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I absolutely love this place. Every single person who works here is great! My special needs dog would not be where he is now with out this vet! Thanks guys!! - Alli and Cain
Tad Amore
3 May 2016
REPORT
☆☆☆☆☆
REPORT
New vet found! I have been here 10 min's and already know this place is amazing! The building is very clean, the staff is amazing and friendly. The dr took her time to answer my question. She went abo... Read More
New vet found! I have been here 10 min's and already know this place is amazing! The building is very clean, the staff is amazing and friendly. The dr took her time to answer my question. She went above and beyond to make sure I understood everything that is good on with my dog..Read Less
Corinne Sewald
18 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I am going to say the positive first in my review. I went to Arrowhead for many years and always saw Dr Pfretzschner with my cats. I think he has always been a great vet and I respected his judgement.... Read More
I am going to say the positive first in my review. I went to Arrowhead for many years and always saw Dr Pfretzschner with my cats. I think he has always been a great vet and I respected his judgement. Of course I went back when I got my new kitten and saw Dr Pfretzschner. We had scheduled my kitten to be spayed and at that time he gave me a estimate of the cost. Unfortunately, Dr Pfretzschner no longer does the surgeries and Dr Cordell was assigned. When I brought my kitten in the morning to be spayed Dr Cordell had a whole different estimate almost double in cost to what I was quoted before. He told me there was a mistake on Dr Pfretzschners part and this is what he was charging and why. He also told me that he would take the Rimadyl 25 mg chew off his quote for that was mainly for dogs. Needless to say we won't be back for I got quoted one thing and then the morning of us being in there it changes. If you can't trust the billing estimate or the vet doing the surgery I can't trust the best care for my kitten! Read Less
Julie O'Callaghan
11 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Staff is all very friendly. Getting an appointment is really easy and reception is very helpful. There are no hidden costs. Doctor breaks down everything on a "work order" and goes over what everythin... Read More
Staff is all very friendly. Getting an appointment is really easy and reception is very helpful. There are no hidden costs. Doctor breaks down everything on a "work order" and goes over what everything is for. I first took my dog there and was happy with the service so took my cat too.Read Less
Mo Pou
2 Nov 2015
REPORT
☆☆☆☆☆
REPORT
I have been impressed by Dr. Pfretzchner's and colleagues' professionalism and responsiveness. They have clearly been practicing for a long time and understand vet medicine. The clinic is efficient, w... Read More
I have been impressed by Dr. Pfretzchner's and colleagues' professionalism and responsiveness. They have clearly been practicing for a long time and understand vet medicine. The clinic is efficient, well-run. You get one thing when you go in: very competent medical care for your pets.Read Less
Dale T.
27 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I have to say that after spending over $1000.00 in a few weeks time to find no solution to my dogs pain. I was disappointed and called and talked to Dr. Cordell to only hear well this is a unique case... Read More
I have to say that after spending over $1000.00 in a few weeks time to find no solution to my dogs pain. I was disappointed and called and talked to Dr. Cordell to only hear well this is a unique case and it will take a lot of research to diagnose the issue. After the last time my dog was in the clinic he came home in worse condition than he was when we took him in for X-Rays.. Well it seems a little funny that I can take my dog to Northside Emergency clinic and have them look at my dog and in the matter of 15 minutes have at least somewhat of a clue and they were also able to manage his pain so he could at least rest. I would never recommend the clinic to anyone as several others have said its all about the money to them and not about taking care of the pet. Read Less
Melissa Noon Dallum
19 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Dr Bolinger and the entire staff are incredible! Highly attentive and truly caring. They take the time to explain, answer questions, and follow up. They even went out of their way to help our elderly ... Read More
Dr Bolinger and the entire staff are incredible! Highly attentive and truly caring. They take the time to explain, answer questions, and follow up. They even went out of their way to help our elderly boxer out of the car and into the hospital when he lost control of his legs. I will definitely recommend the hospital to others. Read Less
Daniela Rose
12 May 2015
REPORT
☆☆☆☆☆
REPORT
Dr. Cordell is amazing with my pitbull!! We were worried about finding a new vet after we moved from NY but we could not be more happy!!! Elroy is very pleased with his experience as well!
Erica S.
11 May 2015
REPORT
☆☆☆☆☆
REPORT
After reading through some of the other reviews it looks like I'm not the only one who feels that this clinic is mainly focused on money. I have gone to them for various routine check ups over the yea... Read More
After reading through some of the other reviews it looks like I'm not the only one who feels that this clinic is mainly focused on money. I have gone to them for various routine check ups over the years due to convenience of location. However I now realize that this clinic charges much more then other vets. On my last visit for a blood test for my puppy, I thought that they were not upfront with the fees they were going to charge me. I had taken a trip to an emergency vet clinic (northside) a month prior and I feel there's something wrong when a routine test is almost comparable to an emergency situation for a pet. That just goes to show you that when you're looking for a vet you need to shop around. Not only do I feel the prices are high here at Arrowhead, I do not feel that the care is anything extraordinary. In fact, on my last visit the front desk tech was very unfriendly. After this last visit they lost me as a customer forever. I am using another Vet who also makes house calls and is extremely reasonable cost wise. Definitely look around before you consider Arrowhead animal hospital. Read Less
Laurel M.
25 Feb 2015
REPORT
☆☆☆☆☆
REPORT
Just moved here a couple months ago, we had 3 furbabies at the time and were worried about finding a new vet - so I thought it was nice to get a letter in the mail from a vet clinic introducing themse... Read More
Just moved here a couple months ago, we had 3 furbabies at the time and were worried about finding a new vet - so I thought it was nice to get a letter in the mail from a vet clinic introducing themselves and saying welcome to the area... But at the bottom was a $15 discount off first appt... Never seen any vet offer that.... Generally physical are a flat rate and why would I need a coupon to take my pets to see their new vet for the first time? If they need to send out letters with coupons for small discounts im concerned about their business, ppl must not be impressed. Reviews from multiple sources point toward a focus of $$ above patients at this clinic...they send out introductory letters with a $15 dollar discount... Seriously a free visit to come meet them would be more personable... This letter is literally like come pay us but let us help you and save you $15. Disappointing. the letterhead says they have 5 vets but they're not open past 5:30pm? Odd. Won't be going here. In the 2 months we've lived here we have received 2 $15 dollar discount letters.. It's a nice thought but we aren't falling for it. Read Less
Susan Mcallister
28 Oct 2014
REPORT
☆☆☆☆☆
REPORT
I can't say enough about Dr P. He is great with my dogs. The staff is also amazing and very understanding.
Dave Ingraham
18 Sep 2014
REPORT
☆☆☆☆☆
REPORT
I've been very pleased with the care and attention they've given to my older cat. The doctors and staff are always friendly. They've even called a couple times (unsolicited) to check on my cat. I also... Read More
I've been very pleased with the care and attention they've given to my older cat. The doctors and staff are always friendly. They've even called a couple times (unsolicited) to check on my cat. I also use them for boarding, which gives me peace of mind to know that while I'm away, my cat is being looked after at the same place he gets his medical care. I would highly recommend Arrowhead. Read Less
Amy Davis
29 Jun 2014
REPORT
☆☆☆☆☆
REPORT
They took such good care of cocoa when we first moved to this side of town and she got very sick. They kept in constant contact with us on her progress though the night and day. Thank you for taking c... Read More
They took such good care of cocoa when we first moved to this side of town and she got very sick. They kept in constant contact with us on her progress though the night and day. Thank you for taking care of my baby :-) Read Less
Nell Fernandez
31 May 2014
REPORT
☆☆☆☆☆
REPORT
They are an amazing group of people. Our dogs wag their tails when we tell them we are going to see their friends at Arrowhead. We've just said goodbye to our dog Sue and they have been amazingly kind... Read More
They are an amazing group of people. Our dogs wag their tails when we tell them we are going to see their friends at Arrowhead. We've just said goodbye to our dog Sue and they have been amazingly kind. They have helped us look after her for 13 years and even with a move that has taken us an hours drive away......they are still where we take our girls. Thank you guys! Read Less
Megan F.
21 Apr 2014
REPORT
☆☆☆☆☆
REPORT
Ziegler, and Hrenchir have left, as have many of the techs, I'm suspecting for ethical reasons... New vet Todack is all about profits, as is the owner Pfretzschner. After spending over a thousand do... Read More
Ziegler, and Hrenchir have left, as have many of the techs, I'm suspecting for ethical reasons... New vet Todack is all about profits, as is the owner Pfretzschner. After spending over a thousand dollars there in the past month (and always paying cash for everything) we just were there today for a simple visit and left with an unreasonably high bill. (Anal sacs needed cleaning, and I suspected an ear infection, all of which I told them on the phone upon scheduling the appointment in the morning.) Todack took it upon herself to palpate (feel) my dog, and auscultate (listen to her lungs) to tack $54 on to the bill. Spoke to the practice manager about it, and he justified the cost saying they charge an exam fee if the animal hasn't been seen in the past 72 hours. Anal sacs and ear infections are issues my dog has had previously and in the past they've seen us for the costs of services provided, which I told him, and to which Steve told me I should have felt lucky that they'd provided those without the additional fees. The conversation was unreal.... So much for customer loyalty! We'll be taking our business elsewhere. Read Less
Connie Z.
6 Nov 2012
REPORT
☆☆☆☆☆
REPORT
The Doctor here is very nice and seems pretty good. I had both my cats here. One that I lost this year but I adopted another kitty. The front desk lady is enough to make you walk out the door. She... Read More
The Doctor here is very nice and seems pretty good. I had both my cats here. One that I lost this year but I adopted another kitty. The front desk lady is enough to make you walk out the door. She was rude then and she was rude now. She actually made the remark that maybe I shouldn't have adopted my new kitty until I was over my other kitty. Because I told her about my loss and was a little emotional, it was still fresh. ( 2 months)I will never be "over" my first kitty and I am giving another one a very good and loving home which at 8 years old might not have had that chance and she's keeping me good company. This place is expensive but for a good vet would be worth it. They just need to get rid of the curly haired, unprofessional, unfriendly, help at the front desk. enough to keep me away. Read Less
Brett C.
12 Dec 2010
REPORT
☆☆☆☆☆
REPORT
They are great with animals! Very friendly and knowlageble staff. My dogs loved it here. Only drawback, VERY expensive. When I have the cash, this is where I take my Jappers and Jillers.