Love this place it was an amazing experience the staff was very knowledgeable veterinarians the surgeons everybody was great they save my Brady's life I don't know what else to say truly indebted to these people for saving my best friend Read Less

We brought our bearded dragon in extremely late on a Saturday night due to labored and congested breathing. The Dr. we saw was courteous and knew what she was doing, quickly and easily diagnosing him and prescribing him medication. She was even patient with us while we debated on how we wanted to administer the antibiotics and walked us through it step by step. Read Less

Brought my dog here for years and had no issues. Got a cat recently and my experience was awful. Paid to have her fixed but the cat kept going in to heat for 4-5 months after. Kept getting told it was just the cat acting out or residual hormones. After about 6 calls asking about it they finally looked into it. Turns out they never took her ovaries out. Not just left over tissue the WHOLE OVARIES. I was never issued a refund for the original botched surgery or offered and reasonable explaination why it got messed up at all. Also I was told an 8lb tabby cat was "was to much to handle" and she would need to be put under to cut her nails. No other vet has ever had an issue doing it. I don't know what happened to this place but if you love your pet bring it else where. Read Less

While you do have to pay for anything and everything at the time of service it is definitely worth it! They're very willing to work with you on what you can afford and need to do. Great doctors who clearly care a lot about what they do. Incredibly friendly staff. Even when bringing your pet for something scary, they are excellent at putting both you and your pet at ease. Read Less

Wonderful at accommodating when Riley, my dog, has been sick. The staff is great with all types of animals and extremely friendly and down to earth. The veterinarians are warm and my dog instantly felt more comfortable with the latest vet she just had. Was going to a place in West Harford for years and wasn't happy but didn't know there was a better option. Love it at Bolton Vet. Read Less

I had a great experience with the after hours emergency center. They listened to me, treated my dog appropriately, and were so knowledgeable and professional. I hate having to go to the er in the middle of the night but going there I had complete confidence in them. Read Less

I've brought my pets to a few vets in the area, but I come here more frequently because of there extensive experience with reptiles and exotics. Dr. Zyra is incredible - she's my absolute favorite. I've seen her with a few rescues, including a guinea pig, 2 snakes and an iguana. The reason I love her so much is we acquired the iguana as a rescue as he was knocking on death's door - emaciated, malnourished, mouth rot and a bacterial infection in multiple places - she gave us great advice on how to nurse him back to health and he made a full recovery. She was very receptive to questions and incredibly compassionate. I've seen many other doctors there for my cats, and generally my experience has always been favorable. Dr. Malm is a little too... judgmental for my taste, but maybe that was just me. We thought it was time to lay one of our pets to rest and he made us feel very lousy about it and ultimately we had to come back a month later and another doctor confirmed it was time to put him down. It was unnecessary heartache for us and our cat watching him suffer, not to mention the added cost, so I'm not a huge fan of him. Overall I'm happy with the standard of care, bedside manner and appointment availability. The receptionist's are also very compassionate.Read Less

Took my senior cat for a check up prior to traveling. Found out he has a tumor and traveling could be very stressful. Dr. Malm gave me several options and couldn't have been more compassionate and caring. Thanks to the staff for their kind attention.Read Less

I have 2 cats - the staff and docs here are fantastic, especially in emergency situations. If I could request one change, it would be to publish the work emails of the docs only because it can get a little overwhelming when trying to figure out who to contact. However, this is mainly my issue as I find phone conversations overwhelming and I find it easier to communication through email. The facility includes a 24 hour emergency hospital - so if you're looking for a vet, I would definitely check these guys out. Read Less

They are so helpful and caring. Our poor hamster hadnt been acting his usual self. We brought him in at about 1030pm. Before this, they talked on the phone with my fiance for a long time and ensured the great care they would give him. When we brought our Albie in, they were so careful and helpful with him. All of the staff explained everything so we would understand, and were honest with their concerns. They treated us and our hamster the same way as they would treat a cat or dog. Just because he is a small animal doesnt mean he didnt deserve the same care and attention. The vet was very compassionate and careful when handling Albert and we were fully satisfied with his care. We would absolutely recommend them to anyone, and if needed we would use them again in the future! Hes comfortable, and not in pain, and that what means the most to us!! Thank you so much Bolton Vet Hospital!! Read Less

The best vet I've every had for my pets. And there's someone there 24 hours a day. If your pet has surgery. Someone is always there. You can call in the middle of the night and they'll go check on them for you. Amazing place. Very Caring place. Won't go anywhere else.Read Less

We were looking for a new vet in the area and had a horrible experience with Dr Angela Laberto! I worked for a vet for 15 years and it is a shame that a place like this hires such uneducated vets with no personality. Very disappointed after we were told she was going to walk her to try and get a urine sample and she didn't come back into the room for 20 minutes with our dog. Comes to find she supposedly did the exam in another room? Our poor dog came back panting and all red in the face? After charging us 470 dollars and not being able to diagnose her she referred us to Piper Memorial Hospital! I am happy to say Thank God our baby is okay and just pulled muscle. Too bad Dr Laberto couldn't diagnosis her pulled muscle! Read Less

We had adopted a cat from a friend, and was told the cat had skin allergies. Our friend used Bolton veterinary hospital. We took the cat there a few times, as she would suddenly go from calm to clawing herself in a fit of discomfort. Her body was dirty and mangled from the waist down. The treatments did little for her, and it turned out that she actually had mammary cancer and had to be put down. They didn't look beyond the skin irritation.A few years later, I brought my Maine Coon in because he became lethargic, unable to walk, and refused to eat or drink. He also tried to urinate in the kitchen corner. They were the closest open clinic on Saturday night, so I went. He had a urinary blockage, and they wouldn't touch him unless I produced at least five of the 800 dollars they said it would cost to unblock his tract. I got a loan from a friend, and they proceeded to treat him. Then for the remaining balance, they had me post date checks. Then withdrew before the agreed date..they suck Read Less

I honestly can't even articulate the words to describe my love and appreciation for the doctors and staff here, especially Dr. Paul Badeau. We rushed our ferret Bear into surgery at another vet office and we were then referred here for follow up emergency care. With our little guy's serious condition and complications, his chances of recovery were not promising. Dr. Badeau spent a very long time with us, explaining our options, the chances of recovery and every other question we had. We were given all the time and information we needed to make the best decision for Bear, which to our deep sadness, was to let him go. The staff let us take Bear into a room and spend all the time we wanted with him before we said goodbye. Dr. Badeau let us hold him while he gently passed away. For such a horribly sad moment in our lives, the staff here made it as bearable as it could be. They even took a clipping of his fur, took a prints of his paws, made a cast of his paw & gave us the blanket he slept with while there. When we went to collect his ashes, we found that a big portion of our bill had been paid for with their Memorial Fund. Truly, this took such good care of us, we are forever grateful that Bear's last moments were spent with such kindness and care. Thank you. Read Less

My dog has Lyme. Same indications always. He's had it three times. The vet insisted on an xray($400) - gee nothing broken! Sent me home with anti inflamitory. Three days later he couldn't walk. I demanded doxy. In two days he was fine. Two months later, he has Lyme again(not unheard of in CT) again she is demanding I bring him in for an xray. The doxy is $40.... Gee wonder why I have to go in. Looking for a new vet! I have four dogs and three horses . I know a bit about animal sickness. Do not use this vet. They do not consider your opinion at all! Read Less

I used them once so far for the neuter-shots for my eldest dog Lance. He's doing well. Exspensive & the wait was long. As of today I brought in my new memeber Prince for the same procedure the wait was long again 8-10 but I'm hoping all goes well. I will let you know my out come. They said they'd waive his physical fee..I will see. Please take care of my baby see you tommorrow. 8-12-2015 Read Less

My 2 year old female pitbull managed to knock a bowl off the counter and consume the few grapes it was holding at the time. Grapes and raisins are HIGHLY toxic to dogs, and can oftentimes lead to kidney failure if ingested and untreated. When I called Bolton for advice, I was given quick, knowledgeable advice from a comforting professional. Within 20 minutes, every grape my dog had eaten was brought back up and her life was potentially saved thanks to the wonderful people I spoke with. I can't begin to express to the staff there how truly grateful I am to still have my happy and healthy little fur baby around. :) Thank you so much! :) Read Less

I have had nothing but good experiences bringing my cats to Bolton Vet. I had a particularly difficult diagnosis for one of my cats. He had a rare case (in cats) of EPI. Dr. Griswold was able to determine this diagnosis. I also recently had to euthanize one of my cats, and Dr. Zyra kindly let me bring him outside so he could go peacefully and gently. I also hesitated when a very young doctor treated a new kitten, but she proved to be very competent (and very caring when I lost a cat.) Yes, they are a bit pricey but you get what you pay for. And I've never had a problem getting an appointment right away (so I don't know what some of these people are talking about....).Read Less

Our elderly dog became ill in the wee morning hours. We brought him in and were amazed to see 3 technicians come out to our minivan to bring him in on a stretcher. He was quickly hooked up to an IV and had xrays. Once we received the diagnosis and knew he had to be euthanized, we were moved to a private room where our children were able to spend some time with him and say their good byes. I thought the compassion of the technicians and the Doctor and the care we received were amazing. Read Less

These folks love animals and it shows. I felt like they genuinely cared about both of my dogs. Every person I came across was so kind and helpful. I can't say that about any of the other veterinary offices that I've had experiences with. Awesome staff, awesome care for the pets that are a part of your family. Read Less

I am a medical professional, so I know that patients (and presumably pet owners) don't know everything, but was still amazed at how the vet blew us off. On a Sunday my regular veterinarian was closed and my cat began vomiting. He has a history of pancreatitis/triaditis with the same symptoms, which I told the veterinarian, along with showing her previous labs. She pronounced him sick with "gastroenteritis" and said, "we could do bloodwork if you really want". Feeling chastened, I took my cat home. Guess what? Two days later he was in the ICU (in Windsor) with pancreatitis and transaminases 10x normal. Pretty bitter, would not return. I'll drive to Windsor or West Hartford if our own vet is not available. Read Less

I brought my cat for an emergency sickness, when I got home from work it was acting a little wierd so I brought it in to bolton vet. when I show up with my emergency visit, they make me sit for over an hour while dogs n others get their regular check ups and shots...im told my cat will be fine and they would keep him overnight and call me the next day.. never got a phone call so I call them... they say hes doing fine but want to keep him another day...again no call, so I call them at 3pm when I almost got out of work. again they say hes doing fine and I can come get em.. 2 hrs later I get a call saying hes dead... and I see the invoice and recipt for the charges.. they only gave him meds when he was dead to try n revive him and are charging me 500 dollars... dont bring anything you love to this place. Read Less

I have taken my dogs to Bolton for 9 years Dr. Sim is wonderful and Dr Perry Dr White are also the best surgeons . I would not take my pets anywhere else. Dr Sim. Is always available to talk with and offer advise. The staff is awesome to deal with Read Less