Chippens Hill is the only place close to me other than New Haven that services bunnies. I'm so glad I brought my bunny here for a check up. Doctor was very kind and knew what she was talking about when I came to my bun bun. She gave many suggestions and recommendations as far as diet and what he can and can not eat. She also trimmed his nails for me which I have found is difficult to do on my own. Only complaint is I really wanted to schedule an appointment afterwards to neuter my guy but she couldn't find his parts. She said because he was only 4 months, he wasn't mature yet so it was hard to find which makes sense. I haven't been back since because doc also said there are no vaccinations for bunnies so it's not really necessary to bring them in maybe just once a year for check up. I'm planning on going back soon to check on neutering him. Read Less

I have a cat who lived at Chippens for quite sometime before he became my own sweet cat.. I could immediately tell that Chippens was a place that embraces all animals with kindness, gentlenes, and love. Munchie was dropped off at Chippens and lived there for at least a couple of years before he became mine. Munchie became just as relaxed in my home .He makes me feel at peace and never complains about anything. He loves to jump on my lap as soon as I sit down. He hugs me and sits by me and follows me with grace. Thank you Chippens for Munchies . He is a true gift.!!! All the lovely people who work there seem to treat all the animals the same with love and gentleness. Never saw any animal there who seemed frightened to be there. The office atmosphere is love and the animals sense that. Nancy Read Less

Wonderful people, caring people. Have been going there for over 17 years with my parakeets. Sent me cards when my birds passed away as did the place they were sent to for cremation. Just took my newest bird there and will take my next bird, that I am getting next month there. Would highly recommend them to anyone. Read Less

As always, they put the care of their patients (my pets) first. Their willingness to work with me about scheduling and their pleasant, positive attitude makes them a first rate practice. Their efforts are much appreciated! Read Less

We have had many dogs and always made sure thy get proper care. We had a Sheltie for many years and when he contracted cancer, the folks at Chippens Hill were so compassionate. It sure helped. When we got our little rescue jack Russel/Maltese mix we brought him to Dr Travis at Chippens. She worked with us to deal with many health issues by scheduling services to minimize financial impact. Today Dr T moved across the country but we have a wonderful Vet who takes such good care of our Toby. The staff is professional, very knowledgeable, and most importantly they love what they do. If we had to travel any distance, we will continue to bring Toby for the best of care. There are others but these guys are the best. Read Less

We have had many dogs and always made sure thy get proper care. We had a Sheltie for many years and when he contracted cancer, the folks at Chippens Hill were so compassionate. It sure helped. When we got our little rescue jack Russel/Maltese mix we brought him to Dr Travis at Chippens. She worked with us to deal with many health issues by scheduling services to minimize financial impact. Today Dr T moved across the country but we have a wonderful Vet who takes such good care of our Toby. The staff is professional, very knowledgeable, and most importantly they love what they do. If we had to travel any distance, we will continue to bring Toby for the best of care. There are others but these guys are the best. Read Less

We had to make a most difficult decision to make about our nearly 14 year old Chocolate Lab, Chief. Dr. Sweet and her assistant came to our home to help us evaluate our next steps. We made the decision to let him go off to sleep. Dr. Sweet and her assistant came back the next day (today) and lovingly accommodated how our boy wanted to go. He laid in his favorite place where he could look out over the backyard. In a most painful and devastating moment for us Dr. Sweet and her assistant carried this out in a compassionate and dignified way. Thank you so much for helping our boy go in peace.Read Less

We had just transitioned our pets to Chippens Hill Veterinary, and our dog took a turn for the worse. Even though we had only met, Dr. Sweet, the other Vets and vet techs were very kind and thoughtful while helping us during a difficult time. We'll be bringing our cat there, and perhaps our new pup, once some times gone by. Very professional, very caring, and competent. I would give ten stars if they were available. Read Less

All the staff at Chippens Hill know our pets are our family and they treat them as such. The doctors take the extra step to ensure their patients are as calm and well cared for. Their follow up phone calls re how our little ones are doing are so appreciated. I've been going to Chippen's Hill for over 15 years and have no inclination to go anywhere else. Read Less

My first time visiting Chippins Hill, and the first visit for our new fur baby. The staff was so friendly and welcoming, the doctor was absolutely wonderful, got right in for the appointment, no long waits. Looking forward to many more wonderful visits! Read Less

Chippens Hill is the ONLY vet that has ever actually listened to my concerns about vaccinations. I found them when my dog was only 4 months old and made sure everything they were doing, and treating was deeply explained to me before hand. Today I went there because my dog was having some diarrhea for a few days, and they recommended to do a heart worm test so we could start him on a monthly preventative. He came back negative for heart worm and lyme disease, so I'm really excited about that! Also they are the only vet that never pushed me into fixing my dog. I love them, and mainly Dr. Clark who is only a fill in sadly, but she's amazing! Read Less

My family is moving 45 minutes away from Bristol this summer and we still plan to bring our pets to Chippens Hill. All of the doctors and staff are amazing, kind, and caring. Our pets generally see Dr. Travis. She is awesome!!! I can't say enough wonderful things about what Chippens Hill has done for our canine and feline kids. Read Less

Hands down the best doctors and staff I have ever gone too. I am so happy we found them. They went above and beyond for us when our baby Simba passed away suddenly. We rushed him there and called on the 5 minute drive over they had a room waiting and the Dr was right there waiting for us. Unfortunately our boy didn't make it, he had an unknown heart defect, but their compassion and respect was outstanding. I wouldn't go to any other vet ever! Read Less

People are extremely honest and caring, while I was on a trip my poor guinea pig had gotten very sick and needed surgery, a relative had to take him in for me. While I was gone the vet called to give updates, fed him, and watched him overnight at their own home to make sure he was going to be okay after his surgery. These people take so much time, care and also have so much patience with everything they do. They were also honest with me about the surgery and everything to do with it. Overall best vets you'll find. Read Less

This is a good vet clinic, but I've had a lot of frustration because I always call and get estimates for any procedure/medicine for our 3 cats, and the bill is ALWAYS higher than the estimate we received on the phone. We have argued the price down to match the estimate once or twice, but you can count on the price being higher than what they will tell you beforehand. Read Less

Our 11 year old chinchilla was injured on a Sunday morning so we called his vet in Bolton which is also an after hours emergency care facility. They said they had no one available who knew how to care for a chinchilla and at no point asked how he was or even just offered to take a look since he's an established patient.  We then called everywhere we could think of: West Hartford, Hadley, Farmington, Newington, etc., etc.  During our exhaustive Google search, we came across Chippens Hill in Bristol.  It was fifty minutes away but we didn't care, as long as he was taken care of.  When I called, they were very polite and apologized for not having any appointments available that day (not an emergency facility, just happen to have flexible hours).  She next asked how he was doing and seemed concerned by my report.  She offered another place to try that is an emergency facility but also asked us to call back if we couldn't get through. We got a recording referring us to a place we already called that said they couldn't/ wouldn't help us.  I called Chippens Hill back and the doctor (wish I could remember her name) said she would squeeze us in.Upon arrival, the office was clean and kept.  The staff was kind and compassionate.  She got us right in.  The injury was more severe than we thought (hoped) and the doctor outlined two options. We had to decide to say our goodbyes to the sweet boy.  He was suffering and it wouldn't be fair to him.  We were distraught.  They were patient and sincere and treated him with such kindness and care.  It was a horrible day we've not recovered from yet but wanted to share our experience, especially considering he wasn't even an established patient of theirs.Of all the calls we made, no one else asked how he was doing or even tried to direct us to help.  How can you care for animals without compassion???  We are so grateful to Chippens Hill for their compassion, flexibility, honesty, and kindness. Read Less

This is the only place I will take my pets! So glad I found such an amazing vet. They are not only very knowledgeable and professional, but they are also the most caring and responsive veterinary hospitals I've ever been to. I know that coming here I am doing the best thing for my pet and I. Read Less

We take our dogs here and we learned about it from my mother in law and it's the only place we trust with our pups. We even moved almost an hour away and still make the trip because they do such a good job! Read Less

I really love this vet and I do recommend coming here, but the only thing I don't like is that this is an appointment only vet. I wish they were for emergencies, not just because they're closer to me than an emergency one, but because I love how this vet sends you cards with your pets prints on it if they pass away. That's very thoughtful and considerate. Read Less

One of the best vets in the state when you have a health problem with your pet, they are however more expensive than most vets, for routine vaccines and spay/neuter I recommend using a cheaper option, I've been seeing them for 15 years . whenever I have a problem they're usually pretty on point with figuring out what it is. I've only had one animal that they weren't able to figure out the underlying problem, but no one could that cat was always sick. I have brought them everything from a rat, to a snake, and of course cat's and dogs The money is worth it, they usually diagnose correctly the first time and save you more money in the long run, and less suffering for your pet.Read Less

the staff has always been wonderful much better than any other vet in the bristol area. prompt attention,awesome care,and i truly believe the drs care almost as much for our babies as we do....never before have i heard a vet "cheer for good new as dr elliot does for our red !!love her !thank you for all the help and support.you truly believe "never give up" unlike other dr's in the area and red as well as us truly appreciate that...thanks again for all the support!!! Read Less

Recently I was seeking out a veterinarian who could assist me in moving my 5 cats to Hawaii. I had looked up and called numerous vets, Chippens was one of the vets I called early in the year explaining my dilemma. Many of the other veterinary hospitals sought to refer me to other places. The receptionist took down all of my information and within a couple days I spoke with the veterinarian Dr. Elliot. She started the process as soon as it was possible. The requirements for shipping pets are tedious, but she took in and cared for all 5 of my cats. Dr. Elliot went above and beyond expectation, handling most - if not all of the actual paperwork only leaving me to sign. As for expense, each and every time I was quoted a price, somehow it eventually ended up being a bit less. This allowed me to prepare for final expense, as preparing to import your pets is no little bill on your wallet. In the end it did not matter how much the final bill came just from Chippens Hill, I knew they had taken the best care for my pets and this is what matters the most!! I am going to miss this vet when I do eventually move to Hawaii, this place has made me feel extremely comfortable on a personal level. I know my furry kids were in good hands, their best interest looked after, and thoroughly examined. If I could ever highly recommend a veterinarian/ veterinary hospital this would most definitely be the place!! Thank you Dr. Elliot and Chippens Hill Vet associates for your caring, patience, and hospitality! My family and truly appreciate your dedication!! - The Richards Family, Jonathan and Ambyr-Lynne RichardsRead Less

Recently I was seeking out a veterinarian who could assist me in moving my 5 cats to Hawaii. I had looked up and called numerous vets, Chippens was one of the vets I called early in the year explaining my dilemma. Many of the other veterinary hospitals sought to refer me to other places. The receptionist took down all of my information and within a couple days I spoke with the veterinarian Dr. Elliot. She started the process as soon as it was possible. The requirements for shipping pets are tedious, but she took in and cared for all 5 of my cats. Dr. Elliot went above and beyond expectation, handling most - if not all of the actual paperwork only leaving me to sign. As for expense, each and every time I was quoted a price, somehow it eventually ended up being a bit less. This allowed me to prepare for final expense, as preparing to import your pets is no little bill on your wallet. In the end it did not matter how much the final bill came just from Chippens Hill, I knew they had taken the best care for my pets and this is what matters the most!! I am going to miss this vet when I do eventually move to Hawaii, this place has made me feel extremely comfortable on a personal level. I know my furry kids were in good hands, their best interest looked after, and thoroughly examined. If I could ever highly recommend a veterinarian/ veterinary hospital this would most definitely be the place!! Thank you Dr. Elliot and Chippens Hill Vet associates for your caring, patience, and hospitality! My family and truly appreciate your dedication!! - The Richards Family, Jonathan and Ambyr-Lynne Richards Read Less