I couldn’t be happier with Bristol VCA. They are so compassionate. I have had many animals with different afflictions and the staff and doctors have always been excellent in their care. I am especially fond of Doctor Stone he really is a wonderful human being. Read Less

There was a male veterinarian who helped our puppy we are indebted to them for that. There's a female veterinarian that wouldn't believe a word we said concerning our sick cat. Like I got a reason to lie about anything. So it is with a mixed heart that I say it can be Touch and Go. The ladies behind the counter the secretaries the assistance they're all wonderful there. Read Less

Vets are knowledgeable and very nice. I was seeing a different vet when my puppy Great Dane got very sick. My vet at the time didn't take it seriously. We brought her to VCA and they ran tests and did xrays within a day of first seeing her. Unfortunately while waiting for our other vet, before taking her to VCA, the aggressive cancer she had progressed too fast to do much but make her comfortable and let her enjoy what little life she had left. We got a new puppy and I wouldn't ever take him anywhere but VCA. These vets are wonderful. They took great care of our girl and helped tremendously with the grief we were feeling. They cried with us, these people who had only known our girl for a few short weeks. Our other vet didn't care at all and they had treated her from the day we brought her home. VCA now takes great care of our new puppy, kitten and adult male cat. I love this office and I truly am greatful to all of these wonderful people. I would NEVER take my pets anywhere else. Read Less

Doctor was gentle, kind and compassionate to both me and my dog. It made a big difference in her care. Staff was caring, kind and gentle too. Really made a difficult day much more gentle on both of us.Read Less

I brought my cat in to be euthanized. I receieved a same day appointment and overall it was a decent experience. The facility was not the cleanliest looking and although she was doing her job properly, I was not particually keen on the attitude of one of the secretarys at the front. However, the rest of the staff I came in contact with provided a very peaceful and calming environment. The veterinarian was extremely gentle and her aid was very patient. They were very caring and were willing to work with me as I laid my kitty to rest. The office seems average but definitely worth a visit. Read Less

VCA Bristol helped us with our buddy Thump Diggitty in what would be the final couple weeks of his life. Thump was almost 13 and was a beloved family pet from his kitten days. They guided us with blood work and tests, medication and information about the situation. When the time came to say good bye to our buddy, they were kind, informative, compassionate and I felt they really cared that we had to make this decision and that it wasn't an easy one for us. I was a crying mess. My husband felt the shock of everything the next day. Our remaining cat is struggling with losing the brother we didn't think he would ever take to. The care both for our pet and for us was gracious and genuine. Read Less

I couldn't be more impressed with the accommodating, knowledgeable, and friendly staff at this facility. I was in town visiting family and my dog became ill. I called in and was given several options for appointment times. When I arrived, the ladies at the front desk were very friendly and helpful. The Doctor and his assistant were caring and gentle, and were able to diagnose the problem within minutes. I was in-and-out and the prices were fair. A day later and my dog is already getting back to being her normal self! If I lived in the area, this would definitely be my vet of choice. Thank you Bristol VCA! Keep up the great work. Read Less

My animals have been clients at this office for 20+ years and honestly I was always happy, untill they changed over to VCA!!! I recently brought my 6 year old chihuahua to the office because he was sick. The doctor took some blood work and told me my dog has lyme diease, we started him on a pain killer and antibiotics. He felt better soon after. I was told my dog will need to stay on these antibiotics for the rest of his life. That doctor visit cost me over $300... I called them today(4 months later) to let the doctor know that my baby is not feeling to good, thinking they would tell me to come get more antibiotics, NOOOOOO, they want to see him again. The visit alone is $62 then more blood work at $150 then the price of the meds ect... Here we go another $300 bill. I am a single female with no kids, I work but my money is tied up in bills and im hardly making it, I love animals and work with them for a living, my dogs are my children. When I explaned to them what my situation was, and letting them know I could afford his script but not another vet bill, they told me "maybe you should put him down then" My blood boiled. I make sure that dog has his shots, and vet care when needed, I would starve before I let him go without food. I would do anything for my dogs, and for them to be so un-caring was really hurtful. I have faithfully used this vet for 20 years. So I just want to let everyone know Dr. Stone and Dr. Vandestadt do not care about the well being of your animal they ONLY care about how much cash you have in your wallet. So after 20 years I am on a search for a new veterinarion and I am going to make sure that person loves and cares for my dogs (my children) the way that I do.Read Less