We love VCA Foxon. They treat us like family. They know all of our pets and we are able to get convenient appointment times. They also have accommodate appointments on short notice. The staff are warm, knowledgeable and friendly. Read Less

I waited purposely to write this review to ensure my feelings were correct and see what happened with my dog. As mentioned by another review, please beware. I was taking my pet there under the care plan and he has a cancer, that I have been closely monitoring for the last 2 years. I was told In December I should consider ending my dog’s life and was provided pain meds as the only option they would offer. After discussing the reccomendation with my family. We wanted to try steriod or antibiotic to see if his recent bout of coughing could be treated before making that decision as he was still eating, playing and acting like himself. I made 8 calls 3 of which was made by my dog’s co owner asking questions about different medication and being told , “I’m not going to do that the pain med is all that would be recommended.” “I though we discussed this” “ no to the steroid as it may cause more harm than good” one Saturday I ran out of the pain med the doctor didn’t even return my call as promised. I was at the end of my rope and called them to inquire about euthanasia services at that point. The stress was taking its toll on us. Luckily I found an Angel that recommended another vet for a 2nd opinion. I got him there had a complete work up redone and review of his records he was given a course of antibiotics, and another therapy. It’s March as I type this he is playing with toys at my feet. Cough barely there OFF of the pain meds. Bottom line don’t EVER just believe what one vet tells you if you don’t agree..... you know your pet, I’m out of a lot of money with their useless pet care program that I paid money into as my other pet barely used it and needless to say she will not be going back there either. I paid into the plan because I lost my job and thought that would be a great way to contain cost and keep up my babies care. Thank God I kept a back up plan in order for him to get proper treatment. I will look at what route I can take with the payments I made because I am one disgusted consumer with that lack of compassion and the downright arrogance that was shown. I almost put my baby down before his time if I would have listened to Dr. Schmidt and not followed my instincts. Read Less

VCA in North Haven is a part of a large nationwide chain. It has the feel of a small local clinic because of the kind, light-hearted, personable staff, and the clean, comfortable waiting room and examination room accommodations. I also greatly appreciate their promptness and the low wait time. When you are at VCA, it doesn’t really register that this is a big chain until you get to some of the pricing (which can be a bit higher than you expect). They aren’t trying to sneak attack you with pricing so if you are worried about it- I would just call ahead and ask what some of their prices are. The people at the front are always open and pleasant to speak with. I have been using this location for 7 years now. The main Dr that we work with for our adult cat is Dr. Schmidt. She is highly knowledgeable in her field. What I appreciate about her most is that she takes the time to really listen to what is going on and never rushes your time together. She also works with an animal nutritionist which we have found very helpful. Other things of note: they offer at least 2 different health insurance options for pets. They carry what looks like the entire Hills prescriptions food line for cats and dogs. They have weekend hours and are also connected with a really great local ER for easy records and data transfer if needed. Read Less