19 Reviews

Greenwich Veterinary Center

Greenwich, Connecticut
General Info
The Greenwich Veterinary Center was founded by Dr. Sean H. Bell in 1998. Dr. Bell, the hospital director, has been a practicing veteriniarian for over 25 years. He firmly believes that pets are family members and deserve the very best in medical care. Our mission is to provide quality, compassionate care and to treat each pet as if it were our own.
Dr. Bell has assembled a group of some of the finest veterinarians in Fairfield County, along with a dedicated team of supporting staff. Our state of the art hospital is outfitted with the latest in diagnostic and treatment equipment including digital radiology, ultrasound, an in-house laboratory, a surgical suite, and a dedicated dental suite. This equipment gives us full service capability to address all of your pet's medical and surgical needs. We will also provide house calls for those patients who feel more comfortable being treated at home.
Our vaccination and wellness programs are tailored to each pet's lifestyle and risk of exposure to infectious disease. We will always discuss treatment options with you to allow you to decide the level of care you believe is appropriate for you pet.
Traveling with your cat or dog outside of the country? Look no further than The Greenwich Veterinary Center. Dr. Bell is accredited by the USDA to complete and sign your pet's international health certificate for travel. If you can't travel with your pet, our veterinary clinic also offers boarding for your cat, dog and even your pet rabbit or ferret.
Reviews
Annie A.
25 Apr 2019
REPORT
BEWARE -- RECENT CHANGE IN OWNERSHIP AND QUALITY. Dr Bell is no longer running this clinic and it shows. I have been a loyal supporter of GVC ever since Dr. Bell saved my dog's life 8 years ago.  I ne... Read More
BEWARE -- RECENT CHANGE IN OWNERSHIP AND QUALITY. Dr Bell is no longer running this clinic and it shows. I have been a loyal supporter of GVC ever since Dr. Bell saved my dog's life 8 years ago.  I never blinked at the high cost because the care was so great.  Not anymore. I brought my dog in for her annual check up last month and discovered that Dr Bell had sold his practice to a corporation.  I should have walked out as soon as I overheard that (only from the front desk talking, no one offered this information to me).  The appointment was routine and it was discovered that my dog needed to be on prescription food and eventually medication.  It was a difficult process and my dog was not well.  Twice my urgent messages left with the front desk were unanswered.  Poor customer care and inadequate follow through.  I will never return to this office and recommend the same for you. Read Less
Mo C.
26 Aug 2018
REPORT
This review is specifically for Danielle.  She was so helpful when other vet clinics were not. Trying to get my dog to Puerto Rico, and she squeezed me in when I was in crunch time. Very grateful. Ama... Read More
This review is specifically for Danielle.  She was so helpful when other vet clinics were not. Trying to get my dog to Puerto Rico, and she squeezed me in when I was in crunch time. Very grateful. Amazing and very knowledgeable front desk staff. Thank you guys again, love- Leroy Read Less
Lisa P.
23 Apr 2018
REPORT
They ripped me off when I was in the most vulnerable time of need.  I drove all the way from Brooklyn to see the doctor.  Explained when I made my appt to see him that my cat had a high rise fall and ... Read More
They ripped me off when I was in the most vulnerable time of need.  I drove all the way from Brooklyn to see the doctor.  Explained when I made my appt to see him that my cat had a high rise fall and was in need of the best emergency surgeon out there.  Even though I specifically asked to see that doctor, they confirmed an appt with me to come in knowing that he was on vacation!  Deceptive!!! Then the doctor covering for him saw me and then even though I had xrays already from the Aspca and Verg wanted to take more unnecessary xrays only to tell me THEN that the surgeon I was there wouldnt be back for two weeks anyways!!!! Took my $320 and I tried to dispute and fight the charges and never got my money back!!! I am going to report on Better Business Bureau next! If I could give ZERO stars I would!  Took advantage of me at the worst time and could have prevented my cat from the proper surgery! Thank God for the Aspca they fixed him instead!  Waste of time and horrific experience thanks alot! Read Less
Mirella Bertone
2 Dec 2017
REPORT
I have been using Dr. Bell’s services over 15 years and now with our second 1 year old pup. Great place and conveniently located in the heart of Greenwich.
Kvato K.
28 Nov 2017
REPORT
Love this practice. All their staff is very nice and professional. I bring my cat there for his annual check-ups and vaccination.
Brian O'Connor
7 Jul 2017
REPORT
I had to bring my pet in for a last-minute checkup, and I couldn't be happier with the care and attention that Dr. Sean Bell and his team provided. Everyone was courteous, prompt, and made me feel com... Read More
I had to bring my pet in for a last-minute checkup, and I couldn't be happier with the care and attention that Dr. Sean Bell and his team provided. Everyone was courteous, prompt, and made me feel comfortable bringing my little guy to the vet. I'm thrilled that I found such a great place so close to home. Read Less
Lucy Barabash
11 Feb 2017
REPORT
My dog Nika recently had a surgery . She recovered very soon Dr.Sean Bell did a great job, it was very pleasant experience. Stuff are very professional and overall experience is very good. Thank you... Read More
My dog Nika recently had a surgery . She recovered very soon Dr.Sean Bell did a great job, it was very pleasant experience. Stuff are very professional and overall experience is very good. Thank you Dr Bell and all stuff L.Barabash Greenwich,CT Read Less
Christine M.
14 Aug 2016
REPORT
I took my cat to the Center for a check-up of his respiratory system. The quality of their service was remarkable: it was quick and efficient. Scheduling of an appointment was easy, the waiting time w... Read More
I took my cat to the Center for a check-up of his respiratory system. The quality of their service was remarkable: it was quick and efficient. Scheduling of an appointment was easy, the waiting time was not very long, the doctor and personnel are very competent. They quickly run tests so that the results are ready the following day.The only downside is the prices. A single visit during which they did a so-called "wellness profile" for my cat cost me around $1k. Before agreeing to run all the tests (half of them were clearly unnecessary) the doctor offers you an estimate cost but it's kind of hard to be skimpy on the health of your beloved pet. Read Less
Ellie Donovan
30 May 2016
REPORT
Dr. Bell asked me to leave a review as I left yesterday, and I am happy to do it for him. He has been my vet for the past 4 years since I moved to Greenwich, and has done an amazing job caring for my ... Read More
Dr. Bell asked me to leave a review as I left yesterday, and I am happy to do it for him. He has been my vet for the past 4 years since I moved to Greenwich, and has done an amazing job caring for my cats who are not the easiest animals to deal with. I am shocked that someone could have said anything negative about this practice, and very saddened to hear that as he is a very important part of our lives. The fact that people would complain about having to pay for quality veterinary services is pathetic. I will continue to use this practice and I recommend it to all of my friends and family who are in the area. The staff at Greenwich Vet truly care about the well being of my pets and they are by far the best in the area. Read Less
Maria Alfonso
18 May 2016
REPORT
Great vet clinic! They also do boarding and baths which is very handy to get everything done in one place. Never had any issues. The new doctor there, Dr. Newton is great too.
Mary Ellen
18 May 2016
REPORT
Love this place! When my cats are there, I know they are in excellent hands!
Frank SinClaire
16 Jan 2016
REPORT
Had an excellent experience there today! Joanne was super nice and the doctor went out of her way to answer all my questions. Would recommend it to a friend.
Aninha K.
28 Sep 2015
REPORT
If i could I would give them 0 stars.  It was my first and last time there. I called yesterday and set an appointment for my dog in the afternoon, and after I gave ALL his info and mine , the lady on ... Read More
If i could I would give them 0 stars.  It was my first and last time there. I called yesterday and set an appointment for my dog in the afternoon, and after I gave ALL his info and mine , the lady on the phone said she made a mistake and they only have grooming services in the morning, so I ended up booking for today at 10am. When I got there she told me I did not have any appointments, but was very accommodating and took him in. My good impression ended up there. When I called at 1pm to check if I could pick him up I was told that they hand't started on him yet, since they had an emergency.  I really understand the word emergency, but the right thing to do is to get the front desk to call the owners of the pets and check if it is OK to delay for two hours. I would not complain IF my dog were clean and looking nice. IT WAS THE WORSE bath he's had. So I called and talked to the manager who said she was doing me a favor because I did not have an appointment and also that I had no reason to complain. They are a veterinary clinic and not a grooming place, so they have priorities. I wonder if everybody who attended the dog in the emergency were fully capable ( since apparently not even  the secretary were available to call me). When my dog got in the car he drank a full cup of water. Which means that he was dehydrated and they did not give him water while he was waiting. When I complaint about that the manager argue with me (again).  She kept talking over me. She didn't listen to me at all. I think if they can't provide a service without compromising the other they should not offer the service.  I'm very disappointed because not only my dog was not considered important (as every client should be) but my dissatisfaction was not properly addressed.  No, I do not recommend this place to anybody. Do your pet a favor: find a place that takes grooming seriously, where people care about your dog and are considerate to their owners. Read Less
Aleta Elting
18 Jun 2015
REPORT
DO NOT GO. I brought my dog to Dr. Sean Bell with the SOLE purpose of testing for a urinary tract infection--having urinalysis. I told Dr.Bell, "NO UNNECESSARY TESTS," as the dog and I were in the G... Read More
DO NOT GO. I brought my dog to Dr. Sean Bell with the SOLE purpose of testing for a urinary tract infection--having urinalysis. I told Dr.Bell, "NO UNNECESSARY TESTS," as the dog and I were in the Greenwich area for two days and she was scheduled to see her regular vet in a few days. Dr. Bell ignored me and gave me a bill for just about $1000. When I looked dumbfounded, he said that he hoped I didn't mind that he took the liberty of performing a variety of tests (which didn't relate to a possible UTI). When I challenged Dr.Bell, he wrote a letter with a lie that is demonstrated as such by my dog's medical records. (I have it in a file,along with other documents that discredit Dr.Bell.) When I offered to assume responsibility for part of the bill, he refused. If you go to Greenwich Veterinary Center, you run the risk of unnecessarily exposing your dog to serious things like radiation and stress and, plainly put, of being entirely ripped off by Dr. Sean Bell. Read Less
Elektra R.
17 Jul 2011
REPORT
I just moved here from Denver and didn't have a vet here yet. After my dog was injured in a scuffle with another dog, I called GVS and they not only insisted I bring him in right away, but stayed open... Read More
I just moved here from Denver and didn't have a vet here yet. After my dog was injured in a scuffle with another dog, I called GVS and they not only insisted I bring him in right away, but stayed open until I arrived. Dr. Bell was kind and reassuring and didn't insist on ordering a bunch of tests, but encouraged me to keep an eye on him and sent me home with some pain medication. The prices are a bit high, but the vet techs, Joanne and Carlos, were wonderful. Read Less
Greenwich Gwen
25 Apr 2010
REPORT
I am very happy with the care my pets have had over the last 2 years. They are thorough, carrying, communicative and I love their new location. Vets are expensive no matter where you go; if you negl... Read More
I am very happy with the care my pets have had over the last 2 years. They are thorough, carrying, communicative and I love their new location. Vets are expensive no matter where you go; if you neglect your pet and don't get it regular visits expect to pay to bring your pet up to what is considered regular maintenance and to establish a history record so the vet has something to go on in the future. Vets don't have crystal balls. Pets have to have checkups just like people on a regular basis.Read Less
John P.
29 Sep 2009
REPORT
I agree completely w previous reviews. The quality of animal health care is excellent. It you take  your animal to Greenwich Veterinary Hospital they will be well taken care of and provided excellent ... Read More
I agree completely w previous reviews. The quality of animal health care is excellent. It you take  your animal to Greenwich Veterinary Hospital they will be well taken care of and provided excellent care. They looked after our Golden for six years and our Ragdoll cat for nine years. The office staff is generally as described in a previous review. Maybe it is a turnover or training issue I am not sure. It does not extend to the professional or care staff who are all great. The care does have a price. It is rare to walk out w a bill of less than $500. The tests go on forever. I  have talked to Dr Bell about this issue and he is sympathetic but offers no suggestions. I have changed vets where the dog is equally well cared for and the tests are appropriate. Hard to do but I think better for all. Read Less
A Google User
21 Feb 2009
REPORT
I agree with the review below who says not to go to this vet unless you have an endless bank account. Here is my story: Monday I was giving my 2-year-old yellow Labrador Retriever, a treat and while ... Read More
I agree with the review below who says not to go to this vet unless you have an endless bank account. Here is my story: Monday I was giving my 2-year-old yellow Labrador Retriever, a treat and while I was "shaking her paw" she cried. I noticed her "dew claw" which is that useless toe dogs have on the top part of their foot, was swollen. I let it be for the week hoping it would get better. But on Friday she was swatting her ball and cried when she banged her toe so I decided it was time for the doctor. Since I was no longer working I considered finding a new vet because I always knew GVH was a little pricey, but I was lazy and figured it would likely be a short appointment. They'd see, as I did, the infection and give her antibiotics. Big Mistake. They had a new vet, and she insisted I leave my dog there for x-rays, which she said required sedation. She also wanted to take some blood work. This all seemed fair although I was a little surprised when they told me it would cost $500. For some reason vets always make me feel like I am crazy to question the costs of these procedures and that I am horrible if I don't seem willing to sell my soul to save my dog. So I left My dog in their prodding hands. Three hours later, the vet phoned to say it was an infection (big surprise), and they had cleaned the area and bandaged her paw. But of course there is always more. She wanted to run one more blood test. Worried about the additional cost of a test that was unrelated to the toe, I asked how much and she said she didn't know. I asked if it was expensive, and the vet actually said, "well what does expensive really mean anyway". I should have known I was in trouble then. So I agreed (again they make you feel like you don't love your pet otherwise). When it was finally time I went to pick up My dog, bracing for the bill. Apparently to my vet $1,081.98 isn't expensive to mend my dog's sore toe. Now I am as guilty as the next pet owner of the occasional frivolous purchase for my dog like a set of rubber boots, or the occasional Halloween costume, but even to me $1000 for a sore toe is a little extreme. Back in my non-Greenwich hometown, it would not even cost $1000 to remove her toe entirely. I had her spayed in New Jersey and it only cost $480 and that was surgery. And again, this wasn't even a real toe. Looking over the itemized bill I was in shock, and speechless, I didn't know what to do so I just paid the money. As I signed my Master card receipt, I thought about how I wouldn't even pay $1000 to make my own toe feel better, and I use my toe. Then again, my insurance company wouldn't allow my doctor to do all of those useless tests, but who is going to stop a vet? I am not an expert and am at their mercy. Its not like the tests were perhaps all unnecessary, but I do believe in another town the same tests would have cost a whole lot less. So now I sit here with my drugged up dog and her purple and blue-polka dotted bandaged paw which by the way cost $46.20 for them to dress. But I am no longer angry. I have spent thousands at this particular vet over the past 3 years and this, I have realized, is the best $1000 I have spent because of all I have learned. Here are my lessons: 1) I will never go back to them and be slowly ripped off on a per test basis. 2) Always question the costs and each tests necessity 3) Ensure my dog gets the exact same treatment at the vet that I would get at my doctor. I.e. I wouldn't check myself in for the day to run tests for an infected thumb. So why do it for my dog? After all, there is an economic crisis. And as a friend, I know these economic times are tough for many of you. So here's some free advice: Don't take your pet to Greenwich Veterinary Hospital. Read Less
Scott L.
21 Apr 2006
REPORT
Sets the gold standard in animal care.I have brought dogs to Greenwich Veternary Hospital for about 8 years.  All the vets have been knowledgeable, fast, and considerate.  They see patients right away... Read More
Sets the gold standard in animal care.I have brought dogs to Greenwich Veternary Hospital for about 8 years.  All the vets have been knowledgeable, fast, and considerate.  They see patients right away with a minimal wait.  If it is an emergency, they can set up appointments on the same day.  They treat the animal as a member of the family.   Perhaps normal for Greenwich, prices are a little high.  That may be no different from other vets in the area, and certainly the care is the best.  For instance, we are charged a normal fee per vet visit but then many  things done during the appointment cost extra -- clipping the dog's toenails, cleaning the ears, applying a cream...they are all extra.  At times, I have felt that the vets are too quick to want to do additional tests and to intervene.  I am no expert, but compared with other vets I have gone to, I felt that extra tests were being prescribed.  For instance, when one dog had a lump, the vet was eager to aspirate it and send a sample to a pathologist.  When the cytology came back inconclusive, the vet recommended removing the lump just to be safe.  That is the right thing to do, I guess, but other vets said to not worry about it and to keep an eye on it.   Certainly the vet recommended the safest path.  It was just more intervention than other vets recommended.  Or, when a dog had an ear infection, the vet charged a good deal to clean the ears and sell ear cleaning solutions and an antibacterial cream that were together about $25.   Had this been the good old days, the vet might have recommended washing the ear out with vinegar at home ($0) with no additional expense.  Overall, I feel that this vet office is highly skilled and sets the highest standard. Read Less
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(203) 661-1437
264 West Putnam Avenue
Greenwich Connecticut 06830
Business Hours
Monday
Mon
08:30AM-17:30PM
Tuesday
Tue
08:30AM-17:30PM
Wednesday
Wed
08:30AM-17:30PM
Thursday
Thu
08:30AM-17:30PM
Friday
Fri
08:30AM-17:30PM
Saturday
Sat
09:00AM-13:00PM
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Greenwich Veterinary Center

Greenwich, Connecticut
(19)
264 West Putnam Avenue
Greenwich Connecticut 06830
The Greenwich Veterinary Center was founded by Dr. Sean H. Bell in 1998. Dr. Bell, the hospital director, has been a practicing veteriniarian for over 25 years. He firmly believes that pets are family members and deserve the very best in medical care. Our mission is to provide quality, compassionate care and to treat each pet as if it were our own.
Dr. Bell has assembled a group of some of the finest veterinarians in Fairfield County, along with a dedicated team of supporting staff. Our state of the art hospital is outfitted with the latest in diagnostic and treatment equipment including digital radiology, ultrasound, an in-house laboratory, a surgical suite, and a dedicated dental suite. This equipment gives us full service capability to address all of your pet's medical and surgical needs. We will also provide house calls for those patients who feel more comfortable being treated at home.
Our vaccination and wellness programs are tailored to each pet's lifestyle and risk of exposure to infectious disease. We will always discuss treatment options with you to allow you to decide the level of care you believe is appropriate for you pet.
Traveling with your cat or dog outside of the country? Look no further than The Greenwich Veterinary Center. Dr. Bell is accredited by the USDA to complete and sign your pet's international health certificate for travel. If you can't travel with your pet, our veterinary clinic also offers boarding for your cat, dog and even your pet rabbit or ferret.
Monday
08:30AM-17:30PM
Tuesday
08:30AM-17:30PM
Wednesday
08:30AM-17:30PM
Thursday
08:30AM-17:30PM
Friday
08:30AM-17:30PM
Saturday
09:00AM-13:00PM
Annie A.
25 Apr 2019
REPORT
BEWARE -- RECENT CHANGE IN OWNERSHIP AND QUALITY. Dr Bell is no longer running this clinic and it shows. I have been a loyal supporter of GVC ever since Dr. Bell saved my dog's life 8 years ago.  I ne... Read More
BEWARE -- RECENT CHANGE IN OWNERSHIP AND QUALITY. Dr Bell is no longer running this clinic and it shows. I have been a loyal supporter of GVC ever since Dr. Bell saved my dog's life 8 years ago.  I never blinked at the high cost because the care was so great.  Not anymore. I brought my dog in for her annual check up last month and discovered that Dr Bell had sold his practice to a corporation.  I should have walked out as soon as I overheard that (only from the front desk talking, no one offered this information to me).  The appointment was routine and it was discovered that my dog needed to be on prescription food and eventually medication.  It was a difficult process and my dog was not well.  Twice my urgent messages left with the front desk were unanswered.  Poor customer care and inadequate follow through.  I will never return to this office and recommend the same for you. Read Less
Mo C.
26 Aug 2018
REPORT
This review is specifically for Danielle.  She was so helpful when other vet clinics were not. Trying to get my dog to Puerto Rico, and she squeezed me in when I was in crunch time. Very grateful. Ama... Read More
This review is specifically for Danielle.  She was so helpful when other vet clinics were not. Trying to get my dog to Puerto Rico, and she squeezed me in when I was in crunch time. Very grateful. Amazing and very knowledgeable front desk staff. Thank you guys again, love- Leroy Read Less
Lisa P.
23 Apr 2018
REPORT
They ripped me off when I was in the most vulnerable time of need.  I drove all the way from Brooklyn to see the doctor.  Explained when I made my appt to see him that my cat had a high rise fall and ... Read More
They ripped me off when I was in the most vulnerable time of need.  I drove all the way from Brooklyn to see the doctor.  Explained when I made my appt to see him that my cat had a high rise fall and was in need of the best emergency surgeon out there.  Even though I specifically asked to see that doctor, they confirmed an appt with me to come in knowing that he was on vacation!  Deceptive!!! Then the doctor covering for him saw me and then even though I had xrays already from the Aspca and Verg wanted to take more unnecessary xrays only to tell me THEN that the surgeon I was there wouldnt be back for two weeks anyways!!!! Took my $320 and I tried to dispute and fight the charges and never got my money back!!! I am going to report on Better Business Bureau next! If I could give ZERO stars I would!  Took advantage of me at the worst time and could have prevented my cat from the proper surgery! Thank God for the Aspca they fixed him instead!  Waste of time and horrific experience thanks alot! Read Less
Mirella Bertone
2 Dec 2017
REPORT
I have been using Dr. Bell’s services over 15 years and now with our second 1 year old pup. Great place and conveniently located in the heart of Greenwich.
Kvato K.
28 Nov 2017
REPORT
Love this practice. All their staff is very nice and professional. I bring my cat there for his annual check-ups and vaccination.
Brian O'Connor
7 Jul 2017
REPORT
I had to bring my pet in for a last-minute checkup, and I couldn't be happier with the care and attention that Dr. Sean Bell and his team provided. Everyone was courteous, prompt, and made me feel com... Read More
I had to bring my pet in for a last-minute checkup, and I couldn't be happier with the care and attention that Dr. Sean Bell and his team provided. Everyone was courteous, prompt, and made me feel comfortable bringing my little guy to the vet. I'm thrilled that I found such a great place so close to home. Read Less
Lucy Barabash
11 Feb 2017
REPORT
My dog Nika recently had a surgery . She recovered very soon Dr.Sean Bell did a great job, it was very pleasant experience. Stuff are very professional and overall experience is very good. Thank you... Read More
My dog Nika recently had a surgery . She recovered very soon Dr.Sean Bell did a great job, it was very pleasant experience. Stuff are very professional and overall experience is very good. Thank you Dr Bell and all stuff L.Barabash Greenwich,CT Read Less
Christine M.
14 Aug 2016
REPORT
I took my cat to the Center for a check-up of his respiratory system. The quality of their service was remarkable: it was quick and efficient. Scheduling of an appointment was easy, the waiting time w... Read More
I took my cat to the Center for a check-up of his respiratory system. The quality of their service was remarkable: it was quick and efficient. Scheduling of an appointment was easy, the waiting time was not very long, the doctor and personnel are very competent. They quickly run tests so that the results are ready the following day.The only downside is the prices. A single visit during which they did a so-called "wellness profile" for my cat cost me around $1k. Before agreeing to run all the tests (half of them were clearly unnecessary) the doctor offers you an estimate cost but it's kind of hard to be skimpy on the health of your beloved pet. Read Less
Ellie Donovan
30 May 2016
REPORT
Dr. Bell asked me to leave a review as I left yesterday, and I am happy to do it for him. He has been my vet for the past 4 years since I moved to Greenwich, and has done an amazing job caring for my ... Read More
Dr. Bell asked me to leave a review as I left yesterday, and I am happy to do it for him. He has been my vet for the past 4 years since I moved to Greenwich, and has done an amazing job caring for my cats who are not the easiest animals to deal with. I am shocked that someone could have said anything negative about this practice, and very saddened to hear that as he is a very important part of our lives. The fact that people would complain about having to pay for quality veterinary services is pathetic. I will continue to use this practice and I recommend it to all of my friends and family who are in the area. The staff at Greenwich Vet truly care about the well being of my pets and they are by far the best in the area. Read Less
Maria Alfonso
18 May 2016
REPORT
Great vet clinic! They also do boarding and baths which is very handy to get everything done in one place. Never had any issues. The new doctor there, Dr. Newton is great too.
Mary Ellen
18 May 2016
REPORT
Love this place! When my cats are there, I know they are in excellent hands!
Frank SinClaire
16 Jan 2016
REPORT
Had an excellent experience there today! Joanne was super nice and the doctor went out of her way to answer all my questions. Would recommend it to a friend.
Aninha K.
28 Sep 2015
REPORT
If i could I would give them 0 stars.  It was my first and last time there. I called yesterday and set an appointment for my dog in the afternoon, and after I gave ALL his info and mine , the lady on ... Read More
If i could I would give them 0 stars.  It was my first and last time there. I called yesterday and set an appointment for my dog in the afternoon, and after I gave ALL his info and mine , the lady on the phone said she made a mistake and they only have grooming services in the morning, so I ended up booking for today at 10am. When I got there she told me I did not have any appointments, but was very accommodating and took him in. My good impression ended up there. When I called at 1pm to check if I could pick him up I was told that they hand't started on him yet, since they had an emergency.  I really understand the word emergency, but the right thing to do is to get the front desk to call the owners of the pets and check if it is OK to delay for two hours. I would not complain IF my dog were clean and looking nice. IT WAS THE WORSE bath he's had. So I called and talked to the manager who said she was doing me a favor because I did not have an appointment and also that I had no reason to complain. They are a veterinary clinic and not a grooming place, so they have priorities. I wonder if everybody who attended the dog in the emergency were fully capable ( since apparently not even  the secretary were available to call me). When my dog got in the car he drank a full cup of water. Which means that he was dehydrated and they did not give him water while he was waiting. When I complaint about that the manager argue with me (again).  She kept talking over me. She didn't listen to me at all. I think if they can't provide a service without compromising the other they should not offer the service.  I'm very disappointed because not only my dog was not considered important (as every client should be) but my dissatisfaction was not properly addressed.  No, I do not recommend this place to anybody. Do your pet a favor: find a place that takes grooming seriously, where people care about your dog and are considerate to their owners. Read Less
Aleta Elting
18 Jun 2015
REPORT
DO NOT GO. I brought my dog to Dr. Sean Bell with the SOLE purpose of testing for a urinary tract infection--having urinalysis. I told Dr.Bell, "NO UNNECESSARY TESTS," as the dog and I were in the G... Read More
DO NOT GO. I brought my dog to Dr. Sean Bell with the SOLE purpose of testing for a urinary tract infection--having urinalysis. I told Dr.Bell, "NO UNNECESSARY TESTS," as the dog and I were in the Greenwich area for two days and she was scheduled to see her regular vet in a few days. Dr. Bell ignored me and gave me a bill for just about $1000. When I looked dumbfounded, he said that he hoped I didn't mind that he took the liberty of performing a variety of tests (which didn't relate to a possible UTI). When I challenged Dr.Bell, he wrote a letter with a lie that is demonstrated as such by my dog's medical records. (I have it in a file,along with other documents that discredit Dr.Bell.) When I offered to assume responsibility for part of the bill, he refused. If you go to Greenwich Veterinary Center, you run the risk of unnecessarily exposing your dog to serious things like radiation and stress and, plainly put, of being entirely ripped off by Dr. Sean Bell. Read Less
Elektra R.
17 Jul 2011
REPORT
I just moved here from Denver and didn't have a vet here yet. After my dog was injured in a scuffle with another dog, I called GVS and they not only insisted I bring him in right away, but stayed open... Read More
I just moved here from Denver and didn't have a vet here yet. After my dog was injured in a scuffle with another dog, I called GVS and they not only insisted I bring him in right away, but stayed open until I arrived. Dr. Bell was kind and reassuring and didn't insist on ordering a bunch of tests, but encouraged me to keep an eye on him and sent me home with some pain medication. The prices are a bit high, but the vet techs, Joanne and Carlos, were wonderful. Read Less
Greenwich Gwen
25 Apr 2010
REPORT
I am very happy with the care my pets have had over the last 2 years. They are thorough, carrying, communicative and I love their new location. Vets are expensive no matter where you go; if you negl... Read More
I am very happy with the care my pets have had over the last 2 years. They are thorough, carrying, communicative and I love their new location. Vets are expensive no matter where you go; if you neglect your pet and don't get it regular visits expect to pay to bring your pet up to what is considered regular maintenance and to establish a history record so the vet has something to go on in the future. Vets don't have crystal balls. Pets have to have checkups just like people on a regular basis.Read Less
John P.
29 Sep 2009
REPORT
I agree completely w previous reviews. The quality of animal health care is excellent. It you take  your animal to Greenwich Veterinary Hospital they will be well taken care of and provided excellent ... Read More
I agree completely w previous reviews. The quality of animal health care is excellent. It you take  your animal to Greenwich Veterinary Hospital they will be well taken care of and provided excellent care. They looked after our Golden for six years and our Ragdoll cat for nine years. The office staff is generally as described in a previous review. Maybe it is a turnover or training issue I am not sure. It does not extend to the professional or care staff who are all great. The care does have a price. It is rare to walk out w a bill of less than $500. The tests go on forever. I  have talked to Dr Bell about this issue and he is sympathetic but offers no suggestions. I have changed vets where the dog is equally well cared for and the tests are appropriate. Hard to do but I think better for all. Read Less
A Google User
21 Feb 2009
REPORT
I agree with the review below who says not to go to this vet unless you have an endless bank account. Here is my story: Monday I was giving my 2-year-old yellow Labrador Retriever, a treat and while ... Read More
I agree with the review below who says not to go to this vet unless you have an endless bank account. Here is my story: Monday I was giving my 2-year-old yellow Labrador Retriever, a treat and while I was "shaking her paw" she cried. I noticed her "dew claw" which is that useless toe dogs have on the top part of their foot, was swollen. I let it be for the week hoping it would get better. But on Friday she was swatting her ball and cried when she banged her toe so I decided it was time for the doctor. Since I was no longer working I considered finding a new vet because I always knew GVH was a little pricey, but I was lazy and figured it would likely be a short appointment. They'd see, as I did, the infection and give her antibiotics. Big Mistake. They had a new vet, and she insisted I leave my dog there for x-rays, which she said required sedation. She also wanted to take some blood work. This all seemed fair although I was a little surprised when they told me it would cost $500. For some reason vets always make me feel like I am crazy to question the costs of these procedures and that I am horrible if I don't seem willing to sell my soul to save my dog. So I left My dog in their prodding hands. Three hours later, the vet phoned to say it was an infection (big surprise), and they had cleaned the area and bandaged her paw. But of course there is always more. She wanted to run one more blood test. Worried about the additional cost of a test that was unrelated to the toe, I asked how much and she said she didn't know. I asked if it was expensive, and the vet actually said, "well what does expensive really mean anyway". I should have known I was in trouble then. So I agreed (again they make you feel like you don't love your pet otherwise). When it was finally time I went to pick up My dog, bracing for the bill. Apparently to my vet $1,081.98 isn't expensive to mend my dog's sore toe. Now I am as guilty as the next pet owner of the occasional frivolous purchase for my dog like a set of rubber boots, or the occasional Halloween costume, but even to me $1000 for a sore toe is a little extreme. Back in my non-Greenwich hometown, it would not even cost $1000 to remove her toe entirely. I had her spayed in New Jersey and it only cost $480 and that was surgery. And again, this wasn't even a real toe. Looking over the itemized bill I was in shock, and speechless, I didn't know what to do so I just paid the money. As I signed my Master card receipt, I thought about how I wouldn't even pay $1000 to make my own toe feel better, and I use my toe. Then again, my insurance company wouldn't allow my doctor to do all of those useless tests, but who is going to stop a vet? I am not an expert and am at their mercy. Its not like the tests were perhaps all unnecessary, but I do believe in another town the same tests would have cost a whole lot less. So now I sit here with my drugged up dog and her purple and blue-polka dotted bandaged paw which by the way cost $46.20 for them to dress. But I am no longer angry. I have spent thousands at this particular vet over the past 3 years and this, I have realized, is the best $1000 I have spent because of all I have learned. Here are my lessons: 1) I will never go back to them and be slowly ripped off on a per test basis. 2) Always question the costs and each tests necessity 3) Ensure my dog gets the exact same treatment at the vet that I would get at my doctor. I.e. I wouldn't check myself in for the day to run tests for an infected thumb. So why do it for my dog? After all, there is an economic crisis. And as a friend, I know these economic times are tough for many of you. So here's some free advice: Don't take your pet to Greenwich Veterinary Hospital. Read Less
Scott L.
21 Apr 2006
REPORT
Sets the gold standard in animal care.I have brought dogs to Greenwich Veternary Hospital for about 8 years.  All the vets have been knowledgeable, fast, and considerate.  They see patients right away... Read More
Sets the gold standard in animal care.I have brought dogs to Greenwich Veternary Hospital for about 8 years.  All the vets have been knowledgeable, fast, and considerate.  They see patients right away with a minimal wait.  If it is an emergency, they can set up appointments on the same day.  They treat the animal as a member of the family.   Perhaps normal for Greenwich, prices are a little high.  That may be no different from other vets in the area, and certainly the care is the best.  For instance, we are charged a normal fee per vet visit but then many  things done during the appointment cost extra -- clipping the dog's toenails, cleaning the ears, applying a cream...they are all extra.  At times, I have felt that the vets are too quick to want to do additional tests and to intervene.  I am no expert, but compared with other vets I have gone to, I felt that extra tests were being prescribed.  For instance, when one dog had a lump, the vet was eager to aspirate it and send a sample to a pathologist.  When the cytology came back inconclusive, the vet recommended removing the lump just to be safe.  That is the right thing to do, I guess, but other vets said to not worry about it and to keep an eye on it.   Certainly the vet recommended the safest path.  It was just more intervention than other vets recommended.  Or, when a dog had an ear infection, the vet charged a good deal to clean the ears and sell ear cleaning solutions and an antibacterial cream that were together about $25.   Had this been the good old days, the vet might have recommended washing the ear out with vinegar at home ($0) with no additional expense.  Overall, I feel that this vet office is highly skilled and sets the highest standard. Read Less
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