Absolutely amazing staff! Out dog was brought in after being hit by a car and Kara did an amazing job making sure Bella did not pass alone and words cant explain how much our family appreciate it. Went back days later and was given clippings of her hair and a paw print as well.. They were so compassionate and caring. Unfortunately we met this way but I couldn't ask for better care. Read Less

This is a wonderful practice! I bring the whole fuzzy gang of cats here. Staff is genuinely nice, caring and experienced. I highly recommend the Animal hospital of Berlin. I really like the common sense approach. Read Less

I brought my foster cat Valerie in for a dental last week. Dr Hester spent two hours in her mouth and removed 9 teeth. My grumpy Valerie is being so sweet and taking all of her medicine. She isn't even grumpy anymore. She feels so much better now. Thank you so much for taking care of the homeless animals. <3 Read Less

We have been taking our pets here for more than 15  years and consistently have great experiences. Dr. Hester has the knowledge, compassion, and demeanor that keep us loyal to this vet despite having moved further away. Office staff is friendly, and they have always made time for us for the many emergency visits we've had over the years. Read Less

The staff and doctors at Animal Hospital of Berlin are the best!  And Dr Hester called at the end of the week to see how our dog was doing..just as he said he would.  We have taken both of our dogs there and will continue to and recommend them to others. Read Less

We began taking our cats and dogs to Animal Hospital of Berlin back in the 80's. All the doctors and staff have been wonderful whether during routine visits or the difficult times. Our pets feel comfortable. All our questions are answered. We highly recommend Dr Milller and staff. Read Less

Alas, our only visit here was our lab retriever's final visit, but Dr. Miller and her staff were compassionate as can be, in person and on the phone. We'll eventually be back through the dog entrance with our next pup. Read Less

I honestly can't say enough good things about the Doctors and Staff of the Animal Hospital of Berlin.  My cat, Ms. Cleo, was diagnosed with small cell lymphoma.  Unfortunately she lost the battle last year, but we were able to spend another 3 good years with her following the initial diagnosis and I will be forever grateful for that.  The doctors were always honest and upfront about her condition and what it would cost and what to expect with the treatments.  They also provided me with a variety of treatment options.  During the course of the illness, when we needed the opinion of an Oncologist, they were able to recommend a specialist nearby and worked with them on treatments.The staff was always supportive and knows how special their patient's pets are to them.  Truly a great team and highly recommended. Read Less

They've taken great care of my kitten, Dot. I was hesitant at first since I grew up in Cromwell with the docs there, but everyone here made us super comfortable. Dr Hester is great and Dot (and myself) really likes him. Read Less

We have been bringing our pets to Animal Hospital of Berlin since 1999. We can't put into words how much we appreciate the care that they have all received. Everyone from the doctors to the staff are great. We have had pets all our lives and feel that this is the best veterinary hospital we have dealt with over the years. We recommend them to people without any hesitation that they will be happy with how they and their pets are treated. Read Less

I cannot recommend the Animal Hospital of Berlin more highly. All of the staff are compassionate,caring and attentive. From boarding my animals yearly for many years through routine medical appointments to emergency situations, the care and treatment has been exemplary. I have had two animals with tricky chronic conditions, where medications have needed adjustment according to the state of the condition. With both animals, the vets and technicians have taken the time to work with me so that I can better care for my 'kids.' I have been presented with treatment options that best fit the 'personality' of my animals. These options have extended the life of my currently elderly cat. Staff have also gone out of the way to fit me in for an appointment if something unexpected has come up. If you love your animals like family, this is the place to take them for treatment! Read Less

I have been bringing my kitties to the Animal Hospital of Berlin for almost 18 years (just after I first found my triplets in a parking lot and became an 'accidental pet parent'. The staff are caring and proficient. The vets are great in appointments and in phone consultations.True, as they get older my cats increasingly protest their visits (i.e. any trip outside their house or yard) but I want them to have quality care and that's what they get here. Vet costs may be rising (like human medical costs) but pet insurance is available. And, if you love your pets like family members then you want a vet practice that you trust. I have confidence in the Animal Hospital of Berlin. Read Less

I just want to thank all of you for your conpassion that you showed me and my dog who needed to be put down because of cancer even though its hard enough to have to make that decision of doing it you walked me through what you were going to do and how you would be doing it and i stayed with my girl and she went so peacefully thank you all so much for that I can't begin to tell you how much more I was at peace that nite knowing that she went so peacefully. and when I heal and bring another dog into our family I will be making Animal Hospital of Berlin our Veterinarian. Read Less

Disclaimer: I am not employed by the Animal Hospital of Berlin however, I know the employees well and am very well acquainted with the hospital. The name attached to this response is my own. I am not hiding behind the anonymity of the internet. Yes, the Animal Hospital does humanely euthanise animals for the Town of New Britain. Unfortunatly the majority of these animals are Pit Bulls who through careless breeding and/or mistreatment are extremely aggressive animals. Pit Bulls can be wonderful companions and I know of many that are. it is not a fault of the breed but rather the circumstances of their upbringing (or breeding) that cause extreme aggressive behavior. Not every dog or cat can be saved. Once a dog is taken into custody by the town that dog belongs to the town. With that ownership comes the legal ramifications if that dog should ever happen to attack. In addition there is the financial cost to the town of caring for animals indefinately. In a perfect world there would be unlimited resources for care of ALL homeless strays. We all know that is not the case. The animal hospital does do extensive charity work for local animal rescue groups as well as The Hungerford Nature Center. Each year many stray animals are adopted out by the hospital. You can always stop the hospital to visit the current residents waiting for homes. As for cost? Prices are comparable to those of other veternary hospitals offering a similar level of care. Thanks for reading. - Ken Williamson Read Less

This VET is Way too expensive and has no compassion for animals. I've also been told that this particular vet euthanizes dogs that arent even sick for the Town of New Britain. Because of this, I will not go there. Perhaps these vets should try doing something nice with their talents and help people with animals or do a spay/neuter clinic!! Read Less