Dr. Carter really knows her stuff, we take all our pets to see her (cat, dog, and gerbil). She quickly determined our dog had a damaged ACL, which her previous vet had not realized for at least 7 years. The staff are super helpful and friendly as well. Read Less

I tried this place because I relocated from branford This place ridiculously overcharges clients. I literally did a side-by-side comparison of my old vet bill a year ago and this one and each vaccine was at least $10 more. The visit alone they charge $74.50. My old vet charged $45. The heart worm year was a ridiculous $113.  My old vet charged $44.  I have multiple dogs so this visit was over $745 for yearly health check and vaccines for 2 dogs.  I have never paid more than $400. Then my dog came back positive for ehrlichia so she needed antibiotics ok no problem I thought. I've never spent too much on those. $103!!!!!!!  I literally immediately called old vet who said they only would have charged $45. I will drive the extra 20 miles to my old vet. No thank you!!!!! Read Less

This is a wonderful practice! Dr. Carter is licenced in acupuncture and physical therapy which allows her to diagnose and treat ailments that other doctors may miss. They have a great team and everyone is very freindly! Read Less

We have been coming here for about a year and half with our Shiba Inu after having a negative experience at a different animal hospital, and this place has always been great! Dr. Carter is very caring, informative and attentive to the animals -- she is very straight forward, no BS, which I love! I have also seen the other veterinarian on staff here (unsure of her name) who I like as well. The only reason this review is 4 stars instead of 5 is their pricing, which is definitely a little steep -- especially as there have been a couple times we brought him in for essentially just an evaluation and we still ended up paying upwards of $100. However we will still continue coming here, as they are personable, always remember our dog and are excited to see him, and we know we can trust them! Read Less

I have been going to Pond Point now for about 4 years. I left the once and ended up coming back. Dr. Bedarf, which I know is no longer there was amazing. She helped me with some insurance issues and I am extremely grateful that she was pet's advocate.  Dr. Carter may appear somewhat cold, but she is truly a great doctor. I am very grateful for the entire staff because I am extremely over protective owner. They are great in trying to accommodate me when I need to come in for an important issue. The business manager, Cady is also great! I appreciate that they call me and try explain as much they can to me. My pet has been having some serious issues and I really appreciate all their support. I would definitely recommend them.  The techs are also amazing and super caring , (Kat is my favorite)! Read Less

I've been looking for a new vet in town to take my dogs since we moved. I liked the website because you can request an appointment online. They called back on the next business day and I was able to schedule both dogs within a week. (Unlike my previous Vet where they were about a month our so booked out.) Took the dogs in to see Dr. Bedars. She was very kind and knowledgeable. She offered advice for herbal medications for one of my dogs without pushing major meds. She picked up on by little guys hip problems right away and told us about some mild pain relief that is available if needed. She also prescribed a low dose anxiety med for my other guy (he's 9 and no other vet has ever mentioned this!) The tech was also very friendly as well as the whole check in process. I know that there are some bad reviews here, but as a new client, I couldn't be more happy. Read Less

The staff is super nice and welcoming. Kat the vet tech and dr. Carter are wonderful when I take my doberman rosco for acupuncture. They are on time with appt times also enjoy all the education and tools they give me to be more useful in helping my old boy. Thanks ! Read Less

I am so grateful to the entire staff at Pond Point for the compassionate, personalized care both of my cats consistently received. We were truly treated like family...welcomed each visit with ready smiles and accommodations from all. Dr. Bedarf and Dr. Carter were always responsive and available for follow-up questions, offering the time I needed. Losing both boys to long-term chronic illness was devastating, but I will always be thankful to the Pond Point team for the compassion and concern we were shown until the end.Read Less

After having problems with other local vets, we were so relieved to find Pond Point Animal Hospital! They were excellent with our dog. They were very forthcoming with information about treatment and pricing and best of all, they were very reasonably priced! Everyone who works there is a sweetheart and it is a big comfort to have such a place to bring our dog when she's ill! Thank you, PPAH! Read Less

We are new puppy parents, new to the Milford area, and wanted to make sure we had an animal hospital we felt focused on our dog and not on running a business. We are so happy we chose Pond Point Animal Hospital. We have brought in our little guy for two appointments and have left both feeling so reassured and happy with our choice. Katy has gone above and beyond fielding our questions in appointments and in phone calls. Dr. Carter has been invaluable in offering training advice and in making sure that he's healthy - contacting us the next day when a concerning result came in. The entire staff, from the techs to the receptionists, have been kind, warm, and welcoming. We love visiting Pond Point - and so does our puppy! Read Less

My 12 year old Lab has been on seizure medications his entire life, and they were seriously damaging his liver. Dr Carter took the time to find alternate drugs that not only saved his liver, but have thus far kept him seizure free! She continually provides us with options to extend the quality of life for our geriatric dogs. Having a veterinarian and a staff who love my animals as much as I do is a rare gift. Dr. Carter and her staff truly live up to the long and outstanding reputation of PPAH! Read Less

I've been bringing my two pitbull/bulldog-breed dogs to Pond Point for over two years now. I usually see Dr. Carter, who is full of pet wisdom and very caring towards the animals. Recently, with Dr. Carter unavailable, I was a little hesitant to try a new doctor, but my dog was not only scheduled for his annual appointment, but had also started limping and needed attention. I made the call to see Dr. Colburn and I'm so happy I did! She was very professional, but more than that, truly cared for my dog. She was friendly, thorough, and provided me with a wealth of information on my pet. I would highly recommend this Animal Hospital, as the staff is amazing, caring, and professional, and the price reasonable. They truly do care about the animals here. It's also super clean and hospitable. Read Less

I've been bringing my two pitbull/bulldog-breed dogs to Pond Point for over two years now. I usually see Dr. Carter, who is full of pet wisdom and very caring towards the animals. Recently, with Dr. Carter unavailable, I was a little hesitant to try a new doctor, but my dog was not only scheduled for his annual appointment, but had also started limping and needed attention. I made the call to see Dr. Colburn and I'm so happy I did! She was very professional, but more than that, truly cared for my dog. She was friendly, thorough, and provided me with a wealth of information on my pet. I would highly recommend this Animal Hospital, as the staff is amazing, caring, and professional, and the price reasonable. They truly do care about the animals here. It's also super clean and hospitable. Read Less

My Suzie has been going to Pond Point Animal Hospital since she was born 10 years ago!!! The hospital is friendly, caring and professional!!! I like that they send reminders for shots and appointments helping me to make sure Suzie is up to date with her medical care. Dr. Carter and her team are always professional and caring. Read Less

I had just relocated to the East coast with my 2 cats in tow and needed a veterinarian. I first went to a vet in Stratford who advised a radical treatment for a common condition in geriatric cats. Needless to say, I never returned. Next I heard about Pond Point from a former employee who is related to my sister-in-law. I was set at ease as soon as I entered the building. There was a relaxed atmosphere and no smells. The staff is efficient and I was taken into the exam room quickly. So far so good. I am always greeted by Dr. Carter with a warm smile. She handles my cats adeptly, and I'm always given a plan for their care. If blood work is ordered, Dr. Carter follows up by giving me a call and discusses the results.. In fact, if I have any issues with my cats I can always reach her by phone. I feel that Dr. Carter is an excellent diagnostician, and, moreover ,cares about the animals' owners as well. She makes you feel like you're part of the Pond Point family. Read Less

Dr Carter and the entire staff are absolutely dedicated, knowledgeable, professional and caring. Willing to "think outside the box" when everyone else gave up. The amount of time you all spent researching possible treatments to help Bailey was beyond any experience I've had at other animal hospitals. The personal care for my dog and for me was fantastic. Pricing is more than fair. I have gotten more than my money's worth. I HIGHLY recommend this hospital for the care of all your pets. Thank you for all you do! Read Less

Dr. Carter is a caring and professional veterinarian. She works hard to ensure that each patient receives the most appropriate and comprehensive care she can offer. Julia understands that pets are meaningful parts of our lives and treats your pet as a member of your family. You can tell what kind of Veterinarian someone is by how they treat their own pets, and if reincarnation is real, I want to come back in my next life as one of Dr. Julia Carter's pets. Serious.Read Less

Dr. Carter and the staff at Pond Point are AWESOME! They work hard to give your pet the care that is most appropriate. Dr. Julia Carter is skilled at traditional veterinary medicine and also uses Acupuncture as well as other wholistic treatments, hospice, and board and care. You can tell the quality of a veterinarian by how they treat their own pets, and if reincarnation is real, I want to come back in my next life as Dr. Julia Carter's pet. Serious. Read Less