This place is amazing, they take amazing care of our animal friends. All of the doctors are so compassionate, extremely knowledgeable and at the same time talk to you as if you were a good friend. They have taken such good care of our Ella and we would recommend everyone take there animals here if they want to be well taken care of. Read Less

It's the middle of the day they aren't busy I don't have an appointment to take a quick look at my dogs eye! They call this an emergency and want $90 additional dollars! Wow usually that get you after the visit. I'm good. Looking for a compassionate Vet who actual cares about pets more than the bottom Line. Read Less

Brought my 15 year old dog here knowing it was his time. he was in pain, couldn't walk, and wouldn't eat. Dr Jolly wants your money and doesn't care about your pets as he told my family he has never had one himself. He wanted to run tests on my dog and prescribe him medicine so he can live (possibly) 6 more months in his same condition. Anyways my dog ended staying in a metal cage overnight because they wanted to "monitor" him overnight. We called at 7pm to check up on him and not a single person was in that building watching our dog. Ended up wasting money for the so called monitor and ended up putting my dog down the next day. He spent his last night in a metal cage and the dr had no sympathy for me or my family. Worst vet i have ever seen i changed vets for my very next appointment and i couldn't be happier. don't waste your time or money unless you want your heart to be broke. Read Less

Office staff have a "better than you" attitude and the "what do you want" look on their faces. And for the third time in a year I had to remind staff my dog needed the Pro-heart injection for heart worm. A year ago I was informed my dog did not get the Pro-heart shot at the check up 6 months before and did I want to continue getting the shot. WHAATT? So in other words my dog went unprotected for 6 months. I thought and trusted my dogs health and schedule of vaccine's to them. The physician's response, "no big deal" your dog is fine. According to their website heart worm is harmful and possibly fatal. There have been other instances of failure to communicate over the years and I have overlooked the attitude of the ever changing staff but this last visit was the end. Looking for a new vet. Read Less

FIRST CHOICE FOR EMERGENCY AND EXOTIC CARE!!! We could not be happier with the doctors and the vet technicians here. Although our baby Aurora lost her battle to a nasty respiratory infection, they did everything in their power to help her fight it off. When I had called them and told them she had passed, they had taken the news as if it was their own pet. The sorrow in their voices showed to me that they deeply care about every one of their patients as if they were their own animal. The extra money you will spend here is WELL WELL worth it. We went to other vets and they did not have any knowledge of what was going on with her. We wasted more money when we should have gone through North Haven in the first place. Read Less

Dr. Wells and all of the North Haven and North Colony staff have been so amazing to our dogs. They're very accommodating and patient with us. We're very paranoid and protective dog owners and they're always so professional and comforting to us. We love taking our babies there! Read Less

I rescued two brother cats and brought them here. I was taken to the cleaners. One thousand dollars before getting fixed. I had to put one down after calling and asking the vet about him. All they wanted was him to come in to get fixed. Heart broken and hate this place. Read Less

Brought my Golden Retriever in for an emergency appointment after contracting a skin infection from being groomed at the North Haven PetSmart. My belief is the Furminator product they used in bathing was not completely rinsed off which led to the skin infection, blistered body, and his coat falling off in clumps. I called almost at closing hours on Friday, and was offered an appointment and seen within 15 minutes of my phone call. Dr. Jolly thoroughly took the time to examine Harley from nose to tail and administered an injection, and also prescribed antibiotics and steroid spray for a hot spot on his paw. He was kind, gentle, and caring with Harley, and did not rush through the visit, even though I was squeezed into the schedule. I would highly recommend the great service they offer. Read Less

I will never go back to this place again since going to meriden hospital they were so much nicer than north haven animal hospital . they actually cared about my pet and treated us both so good . they are so rude and mean at northnhaven they make u feel like crap the Dr's r nice but the receptionist are so about money and mean u hate going there . my advice everyone should try meriden animal hospital and get treated right Read Less

I had 5 month old puppy who bone cancer. I was beside myself with grief. I brought her in, because I knew the end was near. I asked Dr. Wells " Is she suffering?" He said "Yes" I said with tear streaming down my face, and on the point of absolutely loosing it. I said.."O, put her down." His response was "Well, how are you going to pay for this?" Yeah ...talked about cold and unfeeling. I will never forget that sentence as long as I live. I despise you Dr.Wells.You got your money and I'm sure your happy with that. Live in peace . You piece of s**t. Read Less

I had 5 month old puppy who bone cancer. I was beside myself with grief. I brought her in, because I knew the end was near. I asked Dr. Wells " Is she suffering?" He said "Yes" I said with tear streaming down my face, and on the point of absolutely loosing it. I said.."O, put her down." His response was "Well, how are you going to pay for this?" Yeah ...talked about cold and unfeeling. I will never forget that sentence as long as I live. I despise you Dr.Wells.You got your money and I'm sure your happy with that. Live in peace . You piece of s**t. Read Less

Love, love, LOVE this place. I've been taking my pets here and the one in Wallingford for almost my entire life. We've gotten nothing but excellent care and compassion for all of our pets. The staff here goes above and beyond every time. I wouldn't bring our furry kids anywhere else.Read Less

I will never take my animals here again. Anyyhing I said was not listened to not cared about. All that was suggested was surgery surgery and more surgery. All you guys are about is money , not helping animals. The way you tie a dog up with a rope that looks like from a farm is wrong, you choked him and didn't even care. This is unexceptable. Read Less

I wouldn't take my dog any where else! I brought my dog in for what I thought was a small growth but it turned out to be a cancerous tumor entangled in the muscles of her chest. All the doctors and the staff were incredibly comforting and reassuring. They walked me through the procedure and took great care of my girl. She was happy and back to her old self in just a couple days! You can't even tell she had surgery, her scar is hardly visible. I love this animal hospital and you can tell they love what they do!!Read Less

I have only good things to say about this place. If you are like me, bringing your pet to the vet can be intimidating and stressful. It is difficult to: 1) budget for unexpected veterinary bills, 2) make decisions regarding the extent to which you should treat/test based on the exam and/or the doctors' recommendations, and 3) feel confident that you are paying for only what will be most effective and the most prudent. I saw Dr. Loquine, and I have to say, she is phenomenal. Her love of animals and her sincere dedication to their health and well-being was clear from the beginning. She really knows her stuff! The staff there are also very friendly and they seem to be putting a lot of effort into improving their facilities. I will definitely be going back!!! Read Less

Please don't waste your time and money here. Took my pet to this hospital for a surgery and it had become worse. Every time I come here I feel like I am giving them a donation with no cure for my pet. My cat has gotten worse, depress, and doesn't use her litter box anymore. Some type of rash or infection came up after the surgery on the same spot. I took her back and I was told by the doctor that the infection couldn't have come from the surgery. Supposedly that it was an allergic reaction from something else. But how could that be? from something else? On the same spot? According to Dr. the reaction could of happen on the same spot with no surgery. really? He is rude and a liar! Read Less

The staff here is great! They are attentive and friendly. Dr, L (Jennifer) is my vet and she is amazing and smart and always takes my animals on a short notice. I would highly recommend this (and do) to people with any types of animals. When I lost my cat back in January they treated me with nothing but respect and were kind and helped honored my animal by setting up the procedures and follow through with cremation. Great place! Read Less