All Friends was recommended to us when my 13 year old mix breed became suddenly unable to walk, eat or drink. This is my experience;
Reception: Wonderful! They were so sweet and were able to get u... Read More
All Friends was recommended to us when my 13 year old mix breed became suddenly unable to walk, eat or drink. This is my experience;
Reception: Wonderful! They were so sweet and were able to get us in just a few hours later, even though we had never been there before.
State of the Hospital: Beautiful & clean! It's laid out wonderfully, with a large reception area and many doors for quick exits. There were quite a few people there and I didn't have to worry about being approached by other animals at all. There was also an area outside the hospital designated solely for animals to "do their business".
Wait time: I was in an exam room within 5 minutes.
The Technicians. OUTSTANDING! They were super nice & caring, being very gentle with my dog and consoling me while I cried. They are very knowledgeable and friendly. LOVE THEM!
The Vets: AMAZING! And very very kind. Our past vets, over the last 5 years or so had suddenly started acting like used car salesman, trying to get us to buy a bunch of unnecessary crap. The vets here never tried to sell me anything at all! Not only that, but they never rushed me, they spent a lot of time with her and loved on her a lot. They were very thorough and explained everything to me.
Other awesome features: They have an in-house lab!!!!! I have never seen the costs of blood work so low! All the things we were charged for were more than reasonably priced, after living in California, I would say VERY inexpensive! I expected everything to be super expensive because of how freaking awesome the whole experience was! They also have "Pet Portal" an online feature that allows you to view and print your pets records, see when they are due for vaccines have prescriptions refilled and mailed to you even! There is a lot more about that site, it's really super cool!
Sorry about this super long review, there is just so many awesome things to say about them!
If you are military, and new to the area, I promise, the drive out to Norwich is totally worth it, All Friends Animal Hospital has set a very high bar for veterinary practices, imo :) Read Less