I bring 3 of my pets here. The location is convenient for me. I have never felt rushed or left without a question answered. When I first tried to bring in the cat that adopted me while she was feral I could not get her into the carrier and had to cancel the appointment last minute, I called and they were very understanding and told me to bring her in whenever I could get her into the carrier. No appointment needed, just walk in. Which is what I did and they were great with that crazy cat. With my dogs, they have been very good.  They took their time, explained everything and called to follow up, even after just getting shots, to make sure they were Okay.This last time I had an injured dog and called at 8:00 a.m. and I was in there at 9:45 to get her leg checked out. Dr. Puskar was great with my dog. For all the negative reviews, they certainly have enough customers so they must be doing something right! My critters like them and I trust their judgment of people. Read Less

I've never posted a bad review but feel it's my obligation.We have gone here for 12 years, mostly because it's close by. They are always full so getting an appointment is difficult even when a pet is ill it it could be a day or two until they fit you in. They are expensive but most vets are. My dog needed all his shots,  physical etc. they quoted me $520. I went to the Petco walk in clinic for the exact same services it was $120. The final straw for me was when my cat was sick I brought her in. They told me it was her kidneys, gave me her medicine and said she could still live for some time. She continued to decline quickly. When it was at the end my children had been  begging me to wait but finally she was suffering. I called them to bring her in to lay her down. They gave me an appointment 3 days later!! I begged saying she was suffering could I please bring her then. That said "sorry " can't fit her in...she died that night suffering...A veterinarian should be compassionate, always! Read Less

0 Stars*. I moved to Southington from NY a few years ago and SVA was the first place i checked out for my pup. Overpriced is a understatement (1k for a basic spay), no follow ups on progress and terrible customer service at the front desk. The doc. was nice, every other part of this place not so much. What i just mentioned was not even the worst part. I brought my pup in recently to check out a cough. I was told there were no appointments available that day, even mentioned i believe something might be wrong and it cannot wait another day. The reception told me if anyone else cancels for the day, she will slot me in and give me a call. I missed a call a few minutes later, when i called back (literally 20 seconds later), i was told someone cancelled but she already booked the open spot. This was after i told her how serious i think this issue is. I told her enough and to please print out my pups record bc i am going to another vet. When i picked up the papers, i overheard another receptionist letting a customer know they had multiple open slots for appointments that day (ARE YOU KIDDING ME). Luckily the new vet i called was booked but after discussing the situation, made time to look at her and actually cared. Thank god bc she had pneumonia and was put on a diff medicine immediately or it could have been terrible. This is not the first time I had a issue like this. My pup 2 months ago was misdiagnosed and put on too short of a dose of antibiotics. I was also told by the receptionist that it is fine for my pup to have vanilla ice cream WHILE she takes doxycycline. That is NOT accurate. THIS PLACE CARES MORE ABOUT TAKING THE MONEY OUT OF YOUR POCKET THEN CARING FOR YOU PETS, DO NOT USE THIS VET. OTHER COMPETENT VETS ARE AVAILABLE IN THE AREA. Apologize for the terrible grammar but frustration is a understatement. Do you hw before looking at this place Read Less

Dr. Vitali- is humane & a wealth of knowledge & experience, feel comfortable having them take care of our pets. The one missed star - is sometimes & it has gotten better, you can end up waiting quite a bit of time to get in & with an appointment set ahead, I find that frustrating, that's why always 1st appointment! Read Less

I have been going to Southington Veterinary Associates for years and have always had wonderful experiences with all the staff. They're always so pleasant and accommodating to my needs. The doctors are always very gentle and thorough with my fur babies and I appreciate that. Thank you guys for all that you do! I highly recommend going here for your veterinary needs! Read Less

A Cautionary Tail: I had a recent experience with this Vet that I think everyone who is considering choosing them for their pet’s needs should hear. I have a 6-year-old Bengal cat who’s indoor only and has been in good health all her life. When she got sick two weeks ago, I felt I had no choice but to take her to the vet to find out what was wrong. The doctor in the practice who I wanted to see was unavailable. I ended up seeing Dr. Vitelli (who I had seen a year and half prior and did not appreciate his bedside manner at that point and requested to see the other doctor in the practice going forward). My animal was ill, so I felt I had no other option but to take whatever appointment I could get. At this point she was not eating, so she was started on steroids to help her appetite return. In the past two weeks they have run literally every test on my animal that they could throw at me with very little explanation (in laymans terms, I’m not a doctor, I don’t understand the complexities and anomalies of the tests they were running) as to the reasoning behind it. When the one test that came back positive had a secondary confirmatory test come back negative, I was only proffered more alternative (and expensive) treatment options, as opposed to just treating the condition that was identified as a problem according to her bloodwork, and to start her on a 21 day course of antibiotics, instead of trying to help me understand what the discordance between the two test results meant and explaining the need for the antibiotics. I also never received any cautionary warnings as to the side effects of either of the two drugs that they were prescribing for my animal, I had to go and research them myself. Then, when I did start my cat on the antibiotics, still following their instructions, she had an adverse reaction that seemed to set her back two weeks. I would also like to point out that almost daily, I was still calling and following up with the vet at SVA to confer and get opinions and ask questions. When I would speak on the phone with the doctor, he was quick to cut me off and not let me complete my questions regarding my cat’s care. To receive the last test result that was run, I had to call them (and when I did there was confusion amongst the staff there as to whether or not the test results had actually come back) to get the result, which was again, negative. In that same phone call, the vet continued to push for exploratory treatment consisting of full body radiography and at that point, feeling frustrated and drained, I said no. I was then “cautioned” by the doctor that he was leaving to go on vacation for 7-10 days and that I would not be able to reach out and ask any questions or express concerns I had about my cat’s care, and I was so stymied by this, all I could say was “ok”, not understanding why this would be said to me when there are two other doctors in the practice. Immediately after that phone call, I lost all confidence in the advice and instruction of Southington Veterinary associates, I contacted another local vet in town and transferred my cat’s care there. The bottom line is this: while I can’t speak for the other two doctors in the practice, in the experiences that I’ve had with Dr. Vitelli were not good. When you take your animal to the vet, no matter animal, size, breed, whatever, you need to feel comfortable with and have confidence in your doctor. Please think twice about having your pet seen my Dr. Vitelli if they are ill. Read Less

The care our animals have received for the last 18 years has been excellent. The care, compassion and understanding they have given us has been above and beyond!! My husband and I cannot say enough good things about the Dr's, tech's and the entire staff with this group!! Read Less

Cannot understand what DR. Shin is saying. Communication him and the staff is poor. Brought my dog today to get shots and have her ear looked at. I was talked into having a xray done on her uterus and forego the ear medication, for now, to offset my total cost and have her ear meds next month. The xray was inclusive. Wasted $94.00.  ALWAYS plan on spending a minimum of 1.5 hours there. Waited ten minutes for my dog's paperwork which was 15 feet down the hall  (I've had root canals done in less time). Read Less

We love and are grateful to Southinton Veterinary Association... we brought our 8 year old baby, Sydney in on Friday. He was a mess... lost 6 lbs in a week, elevated white blood count due to infection, pancreatitis, rough heart, dehydration and diabetes - all new, unexpected issues. Dr Vitelli and the team were so sweet and attentive. They quickly addressed each issue and spent time with us. Sydney is not out of the woods but is home - stabilized. Thank you all for loving our baby. Sandra Roseth 🙂 Read Less

Southington Veterinary Associates (SVA) is a local veterinary business that is available to take care of our pet companions.  This particular business is well staffed with courteous and knowledgeable employees.  Several Dr's are on staff so they are good for getting quick appointments.As far as I know this business does not provide after hours emergency service but, they do provide overnight accommodations when needed for the surgeries they do perform.SVA has taken good care of the (3) dogs we've had over the last 25 years.  They provided all of the services we needed during that time frame.  However, I will mention that we now use SVA's services in combination with the lower cost veterinary services provided at Petco.  This approach helps to "balance" the cost of pet ownership.Bottom line...I recommend SVA for your pet medical needs.  They do the job they need to in a professional manner.  Also, they do have ample closeby parking and free wifi. Read Less

I will not be taking my dog there again. They have no compassion for not only my pet but the owners. I seriously was not happy with my visit Today. Dr. Wasn't even helpful. I will make sure to not recommend this Vet to any of my Family or Friends. I was told not to go here I should have listened. Read Less

Dr Vitelli recently helped my dog with a skin issue. Got him cleared up. He asked me to bring my dog food bag in to read it.Suggested much better food and gave him things to clear his skin, followed up to see how he was doing. Very through and helpful. Read Less

We are visiting family for the holidays and our dog's face suddenly swelled up on the left side. They took her in despite no appointment or previously going to them on Christmas Eve one hour before closing. They are angels and I am forever grateful for them taking such good care of Bandit on such short notice Read Less

Our Baby Toby a 14 pounds 4 yrs old Yorkshire Terrier is going to the Southington Vets since he was 6 weeks old. We are very satisfied with the caring and very professional staff and Doctors, they are gentle and very kind people. Dr Vitelli and all the assistants are great Read Less

We took our new puppy in for her very first visit yesterday. We requested, Dr. Vitelli, who was our doctor with our other two dogs who passed away this year. He gave Buttercup, the most thorough examination! She had ear mites, which he showed to us under the microscope. He took so much time, and we were the last appointment of the night. The vet tech was also awesome, I always tell my friends and family what a caring place, all the office staff goes above and beyond! We really appreciate Southington Vets! Read Less

Dr. Foster's experience and integrity is out of this world! He has stepped up to help when other vets have given up on my pug! His staff is excellent, I couldn't ask for better care of my kids. The prices are extremely reasonable and I have been to several vets with this dog! Everything he did was at an exceptional level, thanks a million! Read Less

The staff and docs are so friendly and supportive. Dr. Foster did a remarkable job with Bailey surgery. Bailey is now under the care of Dr. Forester..and although I have only known her for a short time; she called me to support me. I didn't feel rushed and she really appreciated how much my dog meant to me. I was sad Dr. Foster left but Dr. Forester is also wonderful! I strongly recommend SVA for ur pets needs! Read Less

The care and service i have received at Southington Vet. Associates has been wonderful. I really appreciate the personal, friendly and quality care my dog and I have received over the last year. Dr. Jessica Forster provides excellent treatment for my dog. Her patience, honesty and bedside manner is awesome. Thanks so much! Read Less

Terrible experience. This place fails in almost every aspect that a vet should excel in. They lack professional experience and are only interested in having your money. Brought my cat here for sugery and not only did they do the whole procedure incorrectly but they also failed to send him home with pain medication which he clearly needed. We recently brought him somewhere else to be told that the surgery did more bad than good. This costed us $1600 that didn't even fix any of his problems. Now we need to spend another $2000 just to backtrack and make sure he's ok. Ridiculous, if you care about your animals avoid this place at all costs. Read Less

Months ago, with a sinking heart, I brought Snagglepuss, my ancient gray Persian cat to Southington Veterinary Associates. He was unable to stand up. His pupils were doing "figure-eights" and he was mixing up his ups with his downs. I would set him down on all fours, and he'd flip on his back, very disoriented. He had not been able to keep food down and seemed extremely nauseous. Having rescued countless animals and owned six at one time, I had never seen this behavior. He was very thin, dehydrated and his fur showed a definite lack of grooming. Snaggles looked miserable and at death's door. Dr. Vitelli diagnosed the problem as a severe ear infection and prescribed special ear drops. He gave me hope. The cat bounced back and is teetering on the backs of chairs and jumping on tables again! The Vet took the time to explain in laymen's language what the problem was and what to expect. His touch was gentle and he had a calming effect. Early March he came to SVA for his Annual exam. His bloodwork came back normal. If I hadn't seen it myself, I wouldn't have believed it to be possible. Thanks, SVA!!Read Less

Beware - stay away from this vet. After living in Southington for a year I decided it was time to find a vet for my pets in town instead of driving to Newington. The actual experience with the vet was fine nothing noteworthy. The vet offered for me to vaccinate my dog for Lyme disease which I have never been offered before. I asked for details and she sold it letting me know that it is worth it, I would just need to bring my dog in for a booster shot one month after receiving the vaccination. The total expense for the visit for over $350 including the cost for the vaccination. When my dog was brought in for her booster shot for the vaccination that I already paid for the office decided to charge me $113 for an office visit because rather than just bringing my dog in back for the booster shot they decided to put her in the room and ask questions as to how she was doing. When I received the bill and inquired as to why they would charge when all we asked for and all she needed was a booster shot we received nothing but pushback on that $113 charge. Are they that desperate that they would prefer to lose a new customer to nickel and dime and suck every last penny from you? Would they purposefully ask questions of your dog, when there was nothing wrong with her and when you were not inquiring about anything just to take money from you? When I called about the $113 and got nothing but nastiness I told them to cancel my appt. for my cat that I had the following week and I told them that I would not be paying $113 for a booster shot when I already paid for the vaccination in my original visit. To show just how much a class act this company is, I did not receive any correspondence until tonight when I received a notice from a collection agency. MONTHS after my encounter with them and without additional bills being sent to my house. Stay far away from this vet. This is not a vet office concerned with the welfare of your pet, they are only concerned with one thing and that is taking as much money as humanly possible from you. Read Less

To give this practice a star is a stretch. My experience is that the practice overcharges and double-charges on vaccinations. I made an attempt to resolve my issue with the practice manager, who reaction was to attempt to double-speak me and suggest that the double-billing on a vaccination was a billing on each shot of the vaccination (initial and booster). Read Less

I have been going to Southington Vet Associates for years. They are by far the best vet clinic I have been to. I had the unfortunate experience of having to put my dog down recently. Dr. Vitali was super professional and reassuring the vet technician Arik was very supportive as well. As difficult as it was this team made it easier (or as easy as it could be) to make the difficult decision.Read Less

Don't EVER go here!!! Our dog was a patient- I called on Good Friday- at 1:30 to say I was worried about my poor 16 year old Lhasa Peke- she threw up and had the runs and she wasn't eating- and when I took her out to do her business I had to carry her back in. I was told to bring her in at 4:45!! When I asked if they had anything earlier- they said no, they were booked. We got there to a totally empty waiting room. We were kept waiting and then brought into an observation room to wait another half hour or more. And when the vet finally did come in and speak to us after running all the tests, he kept calling our dog "he"- my dog is a female. And the paperwork even had the wrong breed! They had her listed as a male neutered Pomeranian!!! And the entire time we were waiting to be seen we could hear all kinds of talking and laughing in the exam rooms. And when the staff answered the phone, they put the person on the other end on hold and just left them there while they finished their conversation. Our poor dog died- we had to rush her to the animal hospital in Cheshire where she died on arrival. We spent probably a good 3 1/2 hours at home waiting to see the vet, then another hour and a half being ignored- all the time our poor dog was in pain. Read Less