Suffield Veterinary Hospital

Dr. Huntington preformed a surgery for our dog. She was amazing, called me afterwards, made me feel less nervous. A week and a half later we had to put our other dog down and the staff was very kind. Have already recommended to others. Read Less

Dr. Huntington preformed a surgery for our dog. She was amazing, called me afterwards, made me feel less nervous. A week and a half later we had to put our other dog down and the staff was very kind. Have already recommended to others. Read Less

Very disappointed - I called to reorder a Rx for my 14 year old dog and was told i needed to bring him in for an appointment as it was over 1 year since the previous one. I let them know the previous appointment for this same reason was just six months ago - i have a receipt. I was told that a tech did the exam, not a doctor. I argued that i paid $119 for your tech to do the exam so the Rx could be filled, so i should not be required now. They should have scheduled a Dr. to do the exam. I requested to speak with a Dr. but was told this was reviewed by a Dr. and this was how it was to be handled. They have lost a customer. Read Less

We took our cat in for her first vet appointment and she was very scared. Especially when a very large dog and two loud dalmations entered the waiting area (she was in a crate, but stopped meowing immediately).Dr. Rothbart and his technician could not have been friendlier and made our cat feel welcome. She was so welcome that while the Doctor and technician were out of the room reviewing medical data she surveyed the entire room just like she would at home. A first rate experience from start to finish! We look forward to our next visit (although we do not want to be regular patients!) Read Less

My dog is petrified of going to the vet (he's a rescue & we don't know what happened to him in the past) and it is always an obstacle to have to bring him in (he won't let anybody touch him or look at him, starts flailing uncontrollably, etc.). All of the vets at Suffield Veterinary Hospital have been more than accommodating in terms of understanding this about him, working with us to find ways to treat him, and getting him the help that he needs in a way that isn't traumatic for him. They have also been really great all of the times that we've called in with questions/special situations. I highly recommend Suffield Veterinary Hospital. Read Less

Thanks again Suffield Veterinary Hospital for taking care of my little Gigi. She is eating better with the new food you suggested. You have always given my dogs the extra care needed for the 15 years I've used your services. Read Less

I had a horrible experience with the Suffield Veterinarian Hospital. They lack compassion for the animal & have a dictator style approach (very cold & black and white). Didn't listen to client, who lives with the animal & is there to be the animal's advocate. The directions on medicine were different than what the vet tech reported from vet. No follow up. No- I'm sorry. Just was overall unprofessional, in my opinion. My rescue dog who had come w fear aggressive (that has been worked on) is now fearful of vets, which I have to work on reverting. They gave him xanax, which made my dog super excited for the entire day. (Opposite effect that it's suppose to have.) And they still wanted me to give the xanax on the next visit. Maybe we could have tried a lower dose or a different medication, but no other option was made. They made a huge deal about my dogs behavior, which was partially from being on the Xanax (extra excitable). The vet tech stated that she's not sure why everyone is fussing about his behavior, he did fine for us when having xrays and blood drawn. I have since gone to another vet, and it was night and day experience. Thankfully... Read Less

I will start off saying that it is really rare for me to complain or write a negative review.  But, I must express that I will never bring my pets back to the Suffield Veterinarian Hospital ever.  The veterinarians that I saw lack compassionate, and have a dictator type of style (very cold and black or white strategy).  Not all dogs (or people) respond to this. They do not listen to the client, who lives daily w their dog & is advocating for their dog that can't speak.  Instead, they focus on what the they believe it is or isn't.  No follow up. Could care less. The instructions on the medicine was different that what the vet tech told me to do. They noted every little "behavior" my dog and/or I made in my dogs file. Their priorities are not about helping the animal. I have since brought my pet back to its original vet, and it was such a wonderful relief to know I was in good hands again.  My dog now has to overcome the fear of veterarians, but my old vet made him feel very comfortable. And we hope we are now on the right track of him healing. Which is what really matters. Read Less

I am very disappointed with Suffield veterainan hospital. I will never bring any of my animals to them again. They lack compassion and have a dictator type style (very cold and black or white). They do not listen to the client, who lives with the animal and is the advocate for the animal. My dog was traumatized going to that facility and now has a fear of vets that I have to work on reverting. It was not a pleasant experience. Read Less

I brought my very fearful (dixie) dog in and was so very impressed. Both the vet and the attendant sat right on the floor with her, and gave her tiny goodies, making friends for about ten minutes until my dog was comfortable. She was very slow and gentle during the exam so as not to startle her. Great care. I was so impressed. Also, there was a huge 1st-visit discount for bringing in her previous records for copying, AHEAD of the appointment, which I used as a good excuse to get my dog used to going there. Staff was friendly too! Read Less

On our way back home from Dr. Ann's at Suffield Veterinary Hospital who gave Aspen such loving care! We were given the wonderful news that the fractured leg is healing well and Aspen won't need surgery. Only one more week of bed rest, then guarded play and exercise to finish off the healing. A special thank you, from the bottom of my heart, to my trusted friend and veterinarian Dr. Ann Huntington who is in charge of all the health needs of my 5 dogs. Also, thanks to Dr. Michael Frost who specializes in orthopedic surgery and consulted with Dr. Ann in regards to the best course of healing for Aspen. Special hugs and kisses to all of the staff members at SVH who demonstrated the utmost care and love to Aspen during his stay for the cast change. See how patriotic they made me for inauguration day! i have been bringing my pets to SVH for almost 20 years and wouldn't trust anywhere else...they are the best!Read Less

I don't even know where to begin. I brought my cat, Nina, in today for an appointment because she was having trouble going to the bathroom- she keeps re-visiting her box to go no. 2. It takes a couples times of visiting the box and she is able to go. Well, I go in with my cat, and check in after speaking with a nicer older woman that is sitting closest to the door (I've spoken with her before and have always really liked her). I sit down and attend to my cat who is really crying. Another women comes in after me and is waiting to pick up her pet. The receptionist (vet tech?) with the long blonde hair, seating in the middle chair at the desk, precedes to watch a video on YouTube with another coworker on their cell phones, making the woman wait! Are you kidding me?! Meanwhile the girl all the way to the left, with the long brown hair, gets off the phone with a client and starts trash talking the client, calling her crazy. (So if you called this afternoon to Suffield Vet to talk about reproductive options for your pet, I hope you're reading this, because apparently they honk your nuts and don't want to fedex anything for you, whatever that means). Where am I? This is not the Suffield Vet I've gone to before. So they call me in (late) and I go in. They don't introduce themselves and proceed to yank my cat out of her carrier. I can't believe what I'm seeing, but she's fine when she gets out. Let me stop here and say why the hell wasn't I scheduled with the vet I've seen five times before and knows my animal? Isn't that the point of a vet instead of using a walk-in clinic? We move on with the appointment. I explain to the vet the problem- that I think it's taking longer than usual for my cat to go to the bathroom. Instead of focusing on her digestive tracking the vet starts talking about her joints, suggesting X-rays and recurring anti inflammatory prescriptions. I said what are you talking about, she's agile and fine. The vets says she's not moving around much right now. She's terrified! You just yanked her out of her warm carrier! So, the vet, seeing that I'm not buying her joints being the issue, starts pushing prescription food on me. Hold up- are you interested in my wallet or the root of the problem? The vet dismisses me, tells me to change her food, and puts me on my way. Doesn't cut her nails or take a fecal sample. What is there is a larger problem her instead of her food? You're not going to check and see if she has a bacteria problem, infection? Okay, great, nice meeting you Dr. Whatever-Your-Name-Was.So I leave the room and I'm face to face with the snotty receptionist again. While I'm standing there waiting for them to finish gossiping and typing away, they check in two people that walk in while I'm waiting, and check out someone who finished after me. My cat is crying again because this huge dog is barking and I'm fuming. I said to the girl with the long brown hair, excuse me, can I please check out and pay? And she's like I just got your chart, one second. Right, so the guy who walked out of his room with his huge dog just gets to leave without the nurse walking up his chart up and I have to stand here being ignored? Nice. All and all I paid $59 for a sick visit consultation that lasted less than ten minutes, my cat is traumatized and not properly treated, I caught attitude from two know it all receptionists, and was pitched a bunch of expensive shit for no reason. So if that sounds like a good time to you, and you don't want to be valued as a client, bring your pet here- I give you my blessing. Read Less

I have used this vet office for years now. The staff is great and very knowledgeable. They know and acknowledge my dog every time I bring her in, it is like she is part of the family. I definitely recommend Suffield Veterinary Hospital! Read Less

I have taken all my pets (dogs and rabbits) to Suffield Vet and have experience with many of the doctors and techs. They are all passionate with what they do and want the best care for your pets. If you have an issue that needs attention they work with you to get your pet in as soon as possible. They have events like Yappy Hour where you can tour the facility, see the new technology, meet the staff and see a presentation of the PD canines. I will continue to bring my pets here! Also, remember that this is medicine. You have to pay for vaccines, medications, assessments, disposables of needles, etc. Just like a human! Read Less

I had been a client here for over 20 years and sadly they have changed significantly over time from the patient focused, family pet focused, and compassionate office they once were. I will be taking my animals elsewhere and will not look back. They made the hardest time - the end of my two senior cats lives even worse. The first time when they suggested I drop off a 17 year old cat that was seizing non stop so the vet could take a look when they got in hours later; then just the other day when I called to have my 20 year old cat put to sleep, policy said they must do an exam first because it had been over a year since she was last seen. Thankfully I found a vet that actually cared about my animal and my heart and saw us right away and then very compassionately helped me say goodbye. Unless you need high end fertility care I would find somewhere else to go!Read Less

My husband and I have been bringing our Kitties to Suffield Veterinary Hospital for Thirty years. We just don't trust anyone else with the care of our 4 legged family members. The excellent care they are given can't be matched by any other Veterinary facillity. In emergencies and it times of having to sadly put one of our pets to sleep, there is such care and concern not only for the pet but for us owners. Even most of our pets don't mind going to see the vet for check-ups. Read Less

We have been utilizing the services at this practice since 2004, and we have yet to be disappointed.  Although the staff did not include anyone that was avian board certified (birds), one of the vets cared for our parrot like she was her own.  Then we acquired a rescue dog, who was also welcomed with open arms.  No matter the issue we experienced with our little pound dog, the staff helped us in every way possible... without trying to gouge our pocketbook in the process.  Eventually we acquired a second dog, who ended up having many health issues (dietary, behavioral, etc).  Again, the staff worked with us and helped us approach the issues one by one, and even gave us outside-of-the-box ideas, too.  This guy is still with us and LOVES to be at the vet.  Seriously, he jumps up and gives them all kisses on the mouth - he loves it there! Many years later, our wonderful rescue (original dog) eventually had to be put down due to cancer, and this was the only place we saw it fitting to do so.  The caring and compassion that took place during such a tragic point in our family's lives was incredible... and still unforgettable to this day (nearly three years later).  Suffield Vet even asked if we wanted to bring the second dog along to accompany the sick dog during this difficult time.  At first I was hesitant because this was such a difficult time for all of us, but I'm glad we did because he seemed to understand what happened.  Another fantastic suggestion made by the staff.  And would you know, I even received a hand-written note from Dr. Huntingdon regarding our sweet girl's passing on.  It truly was like a note from our family, whose understanding of the situation was clear.  Yes - we tried other practices.  Some were located much closer to our home.  Some had different specialties... some we just tried on recommendation.  Now that we know the type of care and respect that Suffield Veterinary provides in comparison to those other places, we will never again stray from our Suffield Veterinary family.  And they *really* are family! Read Less

Vera and I like coming to SVH. I used to be cynical about people working with dogs. I thought they just pretended to love canines. But a few years ago, it dawned on me that people like the staff of SVH really care about what they are doing. Our dog was very ill two years ago but she received constant care over several months and the staff spent as much time comforting me as they did Vera. And the best thing about Courtney, Ashley, and Erin at the front desk is that they laugh at my jokes. Read Less

I recently moved and was looking for a new vet. I brought my kitten Johnny Cash and my French Bulldog Elvis for exams this evening with Dr. Rothbart. The offices are very clean and the staff is very friendly. Dr. Rothbart and the tech were wonderful and Johnny Cash and Elvis felt very comfortable during their exam. The final bill was cheaper than the vet I used to bring past pets to in Bolton. I will highly recommend them. Read Less

I was very happy with the service and care my dog received from Dr. Huntington. She came in on her day off to see my dog, explained everything in easy to understand language and answered all my questions. Office staff were friendly and efficient. Charges were reasonable. It was a 4 hour trip each way for me and worth every minute. Read Less

We brought our dog in for his yearly Lyme shot. We were told when we came in that our 10:00 am appointment was actually for 10:30 after having it confirmed with the reception prior for 10:00 am. Then the receptionist named Karen rudely informed me that my dog was due for more than just his Lyme shot. We had informed her that we had already gotten the other vaccine taken care of and she asked for documentation. Suffield Vet is no longer our primary care vet for our dog as we live out of state. We were home visiting and with the location being so close we decided to get this shot out of the way. She then inquired if he would be getting his annual and heart worm test done because those were coming due in August. I had already informed her of our needs and plans but she felt the need to continue to offer services that we already have taken care of or are following up with upon our return to our current place of residence. Once the 21 questions were over we sat and waited to be seen. Once in the exam room we were asked yet again about all his other 'out of date' shots and needs. We expressed our desire to just get the Lyme shot as requested when we made our appointment. The vet tech came in with the shot 30 seconds later at 10:07 am and we were out the door and back to Karen at 10:08 am to pay for the service. She didn't greet us just informed us it would be 59.25. We were taken back because our dog had just gotten one shot. I inquired why the price was so high and was ensuring we had not paid for other services we did not get. She rudely replied that we had to pay for the shot, the waste, and for the tech to administer it. I am baffled by the price of having a vet tech administer the shot...32.68 for the 1 year vaccine (Lyme), 22.72 for the shot to be administered, 3.85 for that one needle to be disposed of, but hey on the bright side they weighed him for FREE! I am confused as to why I had to pay this person to be in a room with us for less than a minute to administer the shot. I will not be returning to Suffield Vet. I would recommend doing research and finding a vet who offers more affordable rates, kinder front desk staff, and techs that can be more patient with the owners and pets as we are paying them 22.72.Read Less

Dr. Sabellico is very dedicated to her patients. She specializes in Exotic Animals. Excellent with all animals! She is very Compassionate, sensitive, understanding, helpful and honest. I have had 4 of my Bunnies as her patients and they received the best care anyone could expect for their precious furry family. The Staff at Suffield Veterinary Hospital are a dedicated group of people. Read Less