Cats Limited Veterinary Hospital

I used to go to a just-cats clinic in VA and this place definitely exceeded my expectations. I have not been able to tour the boarding area (will edit this post next visit), but the exam itself was amazing. They checked everything! And they even showed me her gums to explain that she will need dental work again (darn genetics). I feel very comfortable leaving her in the hands of these great veterinarians. It is a little pricier than a PetSmart Banfield but I would rather pay a little extra knowing she's in a place where they continuously see cats all day and be in a cat-welcoming environment than anywhere else. They were even able to give me an estimate for her dental work and explained every part of the procedure and the low and high totals. I now how a ton of information and pamphlets to help with her teeth and even extra for all the additional questions I asked about car rides and Revolution. Thanks so much for caring about my pet so much! Nola is in such good hands! 🐈🐾 Read Less

I love this vet. They are cats only which is great, they are very in tune with cats behavior and neurosis. They were patient and helpful with me and fully explained eveything and answered all my questions about treatment and billing. I got my cats teeth cleaned and they took good care of her. Read Less

I have taken four cats to this veterinary office over the years. No, they are not cheap. On the other hand, I have never been made to feel bad for getting basic procedures done elsewhere. Before treatment, they run over the possible costs, and I would expect anyone on a budget to ask even if they didn't. What is invaluable is the experience and dedication this practice offers. The vets here have been willing to examine feral cats that others wouldn't, they helped manage my cat's well being with a cancer diagnosis, and they provide a quiet, friendly environment for my nervous cat with sweaty paws. Appointments are not rushed, my questions are answered (and explained in such a way that I understand where that answer comes from) and at the end I have all my options. I would highly recommend Cats Limited. Read Less

By far the best Vet i could have chosen. Dr Lafer is amazing and so thorough. She couldn't have done a better job on my cat Bear's surgery for his teeth. They are a bit pricey but also worked well with me to assure the expense was fair, it was so worth it. She sent pictures of him after surgery and made me feel at ease since i was so nervous about having my cat in surgery at such a young age. They just met my other cat Sassy and worked so great with her considering she is the fussy one. They are such great people who are truly cat and lovers which in my opinion is ultimately the key to receive the best care. Thank you Cat's Limited. Read Less

We brought our cat here earlier this year for a routine check up and vaccinations.  The overall experience was wonderful and the staff was great.  During the check up the vet walked us through the examination process.  You can tell that Cats Limited is dedicated to ensuring that your cat gets the best quality of care. Read Less

I've brought my cats here since they opened when I first came to the area. You will not find a kinder staff anywhere, and the doctors are knowledgeable and stay on top of new developments in veterinary medicine. I'd give six stars if I could. Read Less

An amazing group of doctors, techs and staff. From the time we enter the building and throughout the entire visit(s) the attentiveness, caring and friendliness are beyond wonderful. I have multi cats with multi personalities and each one is handled with compassion and understanding. I wouldn't think of going any other place. Read Less

As anyone who knows me will tell you I don't handle change well. It was very hard for me to bring my Joker to them especially since I know he's not the nicest cat when he goes to the vet. I can't say enough good things about everyone here. They gave me options & were willing to listen to me. I'm beyond grateful to all of you. Read Less

This place is seriously the best place around. Dr. Hester and the techs are amazing! You never feel nickel and dimed and you could tell that they really legitimately care about your cat! I will never go anywhere else! :-) Read Less

My cat was severely ill... I explained this in my call and hadn't been eating... My problem was compounded as I had an issue where I had to report my credit card lost and did not have access to my account because of this I was limited to going in and seeing this particular vet as a friend of mine allowed me to use his account to authorize the payment. I did everything I could, at least I thought I did, but no matter what I just could not make it in exactly at the time I was supposed to be there. I had 20 different situations happening in a condensed period of time. I really understand that showing up late is serious but so is a life.. I was told by the receptionist that I would be able to still be seen but upon arrival I was handed a paper to go to the emergency veterinary center. She even went on to state that the doctor usually will stay as long as they weren't more than 15 minutes late. For some reason this time she just could not..... I could not go anywhere else at this point and as my own stupidity had it I waited for the next appointment that I scheduled for this morning, yet again I ended up being 5 minutes late this time.. I cannot say this with surety but my observation was that there was a conversation that went on before I even walked into the door. I approached the counter and the lady closest to me looked busy and did not respond to me walking in. I then approached the second receptionist who looked nervous... I started to speak to her and the previously mute receptionist not making any eye contact continued looking down and told me that because I was late 5 minutes into my 9:30 appointment I would not be able to be seen until after 11:30. The words by the pixie like receptionist were curt, pointed, and piercing. Today I had to start work at 10:30 and was squeezing every bit of what I had to do into this time frame. There was no way I could be there. I tried to see if there was anyone else I could get to bring him but I couldn't.. I blame myself for not realizing how serious the situation was... My beautiful Anubis died tonight... It was horrible and about that I wont say anymore.. I do not like this office. I was treated callously and with a level of scrutiny that I really don't understand. I want to make sure this post stays on this companies site... A passer by saw me outside after I was rejected at the appointment and told me that they are extremely overpriced and almost take advantage of their customers. She went on to state that her cat had gingivitis and she was quoted a non formalized amount of 1500.00.... I went into this knowing that I was going to pay over 500.00 for his illness or more... What i WOULDN'T DO to turn back time now. I blame me for everything but the way I was treated knowing the severity of his issues as they should have known by what was described should have played into this situation. I should have chosen aaa clinic but this was closer and my friend couldn't travel that far as he was doing me a favor, and a very large one.. Anubis was seen at cats unlimited before and the vet that never even saw him at the aaa clinic called me back concerned about him and was giving me advice... They cared .... Read Less

Love the girls at Cats Limited for helping Lily get back to 100%! We could both tell that they love all the kitties and love what they do. Thanks for making Lily and her mommy happy and comfortable! Everyone was super friendly and helpful. Definitely recommend Read Less

BEST vet ever!! They have very responsive, competent and friendly staff and they helped us way beyond of what they had to. We moved to Germany with our cat and they prepared all the paperwork super quickly, which made my life much easier. After coming back to the US, they even send me prescriptions for his k/d food and injection fluids to my new address! I really owe a lot to those people! Read Less

I moved to West Hartford in 2011 with my feline family of 4. For the next three years, the doctors and staff of Cats Unlimited provided clinically competent and psychologically supportive care to each of my cats, saving the life of one, and humanely euthanizing my beloved 17 year old. Almost a year ago, I moved to the Boston area and continue to give my cats the benefit of the knowledgeable care and support of the doctors and staff of Cats Liimited. Any cat companion who wants the best possible care for their cat would do well to visit this veterinary practice. 8/19/15 Since originally writing the above review, one of my beloveds was diagnosed with mammary gland cancer. Dr. Hester and the staff of Cats Limited not only lovingly euthanized her so she would not suffer, they provide loving support and comfort to this broken hearted companion. Ashaki Taha-Cisse Read Less

we've been taking our cats to cats limited ever since we moved to CT (15 years ago). i wouldn't trust them with anyone else. dr. hester is our personal physician, she knows our babies so well and she's so thorough and kind. Read Less

The staff members are all friendly and helpful. It is a place where cats are more likely to feel at ease than they would at a practice for dogs and cats. The examinations my cats received were very thorough. A great place. Read Less

I first visited this practice back in early 2005. My cat was spayed here, had her microchip implanted here, got all her vaccinations here, got her annual checkups here, and had dental cleanings & extractions done here, all over this 10-year timespan. So I have been here many times over the years, and every single time, I've been treated with courtesy, professionalism, and friendliness, by everybody from the reception desk, to the very knowledgeable and skilled veterinary technicians, to the compassionate veterinarians. The vet who has been my cat's caretaker over these years has been the hospital's founder, Dr. Diana Lafer. She's gone above and beyond the call of duty for me and my cat more times than I can count. As a businessman myself, I've watched with admiration as her practice has evolved and become better and better over the years. It's clear that they are always striving to improve on what has always been a good operation. She and her hospital are a real asset to this town and the surrounding areas. Read Less

I love this place. I've brought all my cats here for years. First Bandit, who died a few years. They took good care of him during his final hours,making time for us even though they were completely booked. They even gave us his ashes in a beautiful tin and a copy of his paw print that we turned into an ornament. They are always so friendly and knowledgeable and they treat our kitties with such tenderness. I recommend this place to everyone I know that has a cat.Read Less

What relief! Finally a vet hospital that cares and doesn't make me feel rushed or "processed". Everyone was very nice and the vets do a great job. They are very gentle, and they explain everything. At the end of the appointment, the vet actually asked me if I had any questions. Why doesn't my own doctor ask me that?!I definitely recommend Cats LImited. Read Less