Petcare Veterinary Services
West Hartford, Connecticut
General Info
Petcare Veterinary Services operates from West Hartford to assist Connecticut pet owners in maintaining wellness while monitoring conditions and managing care needs. Initial consultations commence through detailed wellness examinations followed by lifestyle discussions and reviews of recent behavioral shifts. Vaccinations flea and tick prevention and microchipping services frequently occur during a single veterinary visit. The team examines potential early illness indicators by monitoring energy levels weight skin condition and movement patterns. Petcare Veterinary Services stands ready to address joint stiffness digestive sensitivity allergic reactions and mobility limitations among pets. Diagnostic tools may include on-site lab testing fecal analysis and blood panels. Veterinarians create treatment plans that include prescription medications dietary adjustments and home-based care instructions. The clinic provides assistance for dental care spay/neuter consultations as well as ongoing support for chronic or age-related concerns. Pet owners value the explicit communication of care decisions which include detailed scheduling information and clear outcome expectations along with long-term care plans. The meticulous nature of recordkeeping ensures families can effortlessly access follow-up care and transfer their records whenever necessary. Petcare Veterinary Services customizes its advice to match the unique routines and resources of each household in West Hartford by considering what is feasible for local families. Pet owners from their initial visit receive explicit action steps while gaining access to a knowledgeable team that understands how Connecticut's local conditions and seasonal changes affect their pet's well-being.
Reviews
Angela M.
1 Jun 2019
REPORT
When we moved to West Hartford we had a cat that we needed a vet for. I am a big fan of local small business vets because I often feel like businesses like VCA over charge and recommend more treatment...
When we moved to West Hartford we had a cat that we needed a vet for. I am a big fan of local small business vets because I often feel like businesses like VCA over charge and recommend more treatments and tests than needed. I was excited when a neighbor recommended Petcare. We brought our cat in and they were so kind. I have every confidence that he's well taken care of by them, although I do think they have a higher than average markup on preventative treatments. We got a dog in December and brought her in too. I was happy to know the rescue recommended them and they were familiar with the rescue. They even said "oh, she's an Addicus dog?" And they were great with her. She's definitely not a fan of going but they always treat her so well and don't mind when she gets nervous and pees when she's getting a shot. I'd recommend Petcare to anyone looking for a great local vet that's not part of a chain. They're super friendly and they have a private parking lot in the center. What more can you ask for?
Mark Dombrofski
28 Jun 2018
REPORT
I like the vet here
Bryon Couz
8 May 2018
REPORT
Friendly, smart and curtious staff. They care about your pet.
Mr C.
2 May 2018
REPORT
Without a doubt one of the best place to bring my dogs for care. I am very picky about who I want caring for my dogs. Dr DeSagen is of the upmost professionalism. She is caring, friendly, and has a gr...
Without a doubt one of the best place to bring my dogs for care. I am very picky about who I want caring for my dogs. Dr DeSagen is of the upmost professionalism. She is caring, friendly, and has a great bed side manner with my pups. I wouldn't go any other vet. Jason the vet tech is also just amazing with my dogs. My dogs love to give him hugs and kisses. They are so happy to go to the vet. I have never had dogs who actually want to go to a vet visit. So that tells you something. This place is always clean, friendly, and welcoming. I have the no fear when bringing my dogs to this vet office. Thank you guys so much.
Tom Kullgren
11 Apr 2018
REPORT
Great Vet!
Jessica Cajigas
5 Feb 2018
REPORT
Awesome Vet & Staff
Anne de Hertogh
16 Jan 2018
REPORT
A clean and welcoming environment. Staff were practical in their treatment plan, competent, and kind in their care. My rottie was comfortable and received thorough care.
Kim Davis
14 Nov 2017
REPORT
Dr. Mascola has always taken the time to listen to our concerns about our dog, and run tests when we thought that she wasn't acting like her usual happy self. Today Dr. Mascola and the rest of the sta...
Dr. Mascola has always taken the time to listen to our concerns about our dog, and run tests when we thought that she wasn't acting like her usual happy self. Today Dr. Mascola and the rest of the staff comforted us through difficult process of saying goodbye to our sweet old girl. Their sensitive bedside manner was very much appreciated. I recommend this practice without hesitation.
CB Billow
21 Jul 2017
REPORT
The vet and staff are extremely nice!
Amy Brigham Melvin
27 Oct 2016
REPORT
Dr. Mascola and her staff took care of my Roxy for at least half of her life and we were always happy with the time and care from Dr. M. and all the staff. Now we have two black kittens, Muhammad Ali ...
Dr. Mascola and her staff took care of my Roxy for at least half of her life and we were always happy with the time and care from Dr. M. and all the staff. Now we have two black kittens, Muhammad Ali and Rosey Grier, brothers who are getting the same great care!! They really understand pets and have always made the best decision for ours!
Noreen Smedick
1 Jun 2016
REPORT
I would like to send a deep appreciation to Petcare Vet services in West Hartford and Dr Mascola for coming to the house today and making our passing so much easier. She has been Mikah's Vet for 11 ye...
I would like to send a deep appreciation to Petcare Vet services in West Hartford and Dr Mascola for coming to the house today and making our passing so much easier. She has been Mikah's Vet for 11 years and she and her staff our wonderful people and we could not have asked for anything more.
Gary Neidle
29 May 2016
REPORT
So happy to be reunited with Dr Mascola and her staff after moving back to Connecticut ! Oliver and I thank you for your expertise, great service and genuine love for all animals !
Susan Hansen
30 Jan 2016
REPORT
Dr. Mascola and all the staff at Petcare are friendly, professional, talented and caring. They have always treated my pets as if they were their own. It's a welcoming and comfortable place, and I know...
Dr. Mascola and all the staff at Petcare are friendly, professional, talented and caring. They have always treated my pets as if they were their own. It's a welcoming and comfortable place, and I know we are in good hands there.
Cullen B.
26 Jul 2015
REPORT
I did not receive services from this vet. The woman who answered the phone was a bit terse. She asked if my dog had been brought there before and I said no, she then said we are not taking new clients...
I did not receive services from this vet. The woman who answered the phone was a bit terse. She asked if my dog had been brought there before and I said no, she then said we are not taking new clients at this time and hung up abruptly. What she did not know was I just had a few questions... but I never got to ask. I will not be working with this veterinary service.
Jessica Chung
9 Apr 2015
REPORT
Not only have Dr. Mascola and her team taken exceptional, compassionate care of our loveable lug of a chocolate lab, they have also taken care of us, his family. As a new mom with a sick dog, I was am...
Not only have Dr. Mascola and her team taken exceptional, compassionate care of our loveable lug of a chocolate lab, they have also taken care of us, his family. As a new mom with a sick dog, I was amazed when Dr. Mascola went above and beyond to accommodate my need for a private, comfortable space to feed our daughter while we waited on doggie test results. Our pup loves to visit his "girlfriends" at the vet, which is a welcome change from previous on-the-way-to-the-vet struggles, and we always receive prompt, courteous and timely communication and follow-up on each of our visits.
Cassandra Santiago
29 Mar 2015
REPORT
I was a new dog owner and they answered every question I had.they even helped me when my dog got a hold of some chocolate and walked me threw what I needed to do and stayed on the phone with men it m...
I was a new dog owner and they answered every question I had.they even helped me when my dog got a hold of some chocolate and walked me threw what I needed to do and stayed on the phone with men it ment allot to me that they stayed on the line.
Jen P.
17 Jan 2015
REPORT
We found Dr. Mascola at Petcare VS through the recommendation of a friend. I'm so glad we ended up using her. She is wonderful and so is her staff, very patient and caring. When one of our cats con...
We found Dr. Mascola at Petcare VS through the recommendation of a friend. I'm so glad we ended up using her. She is wonderful and so is her staff, very patient and caring. When one of our cats contracted a rare illness and we had lots of questions regarding how it could impact our other pet she spoke to a specialist for us so we could have the most accurate information. It really helped put our minds at ease. Price wise I think Petcare VS is about average for the area. Highly recommend this business.
Cristina Chillogalli
10 Dec 2014
REPORT
LOVE these guys and gals. Dr. Mascola and her crew are just awesome. They're kind, caring, compassionate, reasonable, and empathetic. They're the first Vet I found when I moved to CT and so long as...
LOVE these guys and gals. Dr. Mascola and her crew are just awesome. They're kind, caring, compassionate, reasonable, and empathetic. They're the first Vet I found when I moved to CT and so long as she is in practice she will be our Vet!!
Isaac Mussomeli
1 Dec 2014
REPORT
Absolutely the best vet office ever. The staff are all top notch, their system is quick and efficient, the level of care is second to none, and on top of that my little buddy isn't just unafraid but ...
Absolutely the best vet office ever. The staff are all top notch, their system is quick and efficient, the level of care is second to none, and on top of that my little buddy isn't just unafraid but apparently loves coming here. Right alongside his doggy daycare this seems to be one of his favorite places.
Lorene Wright
30 Sep 2014
REPORT
Both our dogs have been going to Dr. Mascola at Pet Care since they were puppies. The staff and service has always been of top quality and their pricing is very reasonable. They remember our dogs each...
Both our dogs have been going to Dr. Mascola at Pet Care since they were puppies. The staff and service has always been of top quality and their pricing is very reasonable. They remember our dogs each time and treat them with love and care. Our dogs never appeared nervous or scared to go to the vet! We have recently moved away and are so sad to leave Dr. Mascola and the Pet Care team!
Brooke Baran
15 Aug 2014
REPORT
I would be remiss if I did not take a moment to write something about the services and more importantly the people at Petcare. I am the mom of an 8 year old chocolate lab who has been going to Dr. Ma...
I would be remiss if I did not take a moment to write something about the services and more importantly the people at Petcare. I am the mom of an 8 year old chocolate lab who has been going to Dr. Mascola for her entire life. She is a loving and sweet dog but also a very complicated and scared dog. Everyone at Petcare, and most importantly Dr. Mascola, know how nervous Harley can be and they just take so much care with her and try so hard to make her comfortable. In addition to taking such amazing care of my little girl, they take amazing care of me! I am a nervous momma as Harley means the world to me and they just totally get it. I want to thank them from the bottom of my heart for being truly the best veterinary office around. I now drive an hour to get to them! And most important thank you for everything you did for Harley yesterday and do for her every time we visit. I could not ask for a better vet!
Bob Nolte
23 May 2014
REPORT
Petcare provided excellent, responsive, knowledgeable and highly personal and professional services for our cat over a fifteen-year period, beginning with when he was part of a litter made available t...
Petcare provided excellent, responsive, knowledgeable and highly personal and professional services for our cat over a fifteen-year period, beginning with when he was part of a litter made available to us right there in the office. We couldn't recommend the practice more highly.
Jenny C.
29 Apr 2014
REPORT
I'm the primary take-the-boys-to-the-vet's-er.. Dr. Mascola's office at Blue Back Square is so conveniently located and has its own parking lot- WINNING.Ive only ever received kindness and amazing car...
I'm the primary take-the-boys-to-the-vet's-er.. Dr. Mascola's office at Blue Back Square is so conveniently located and has its own parking lot- WINNING.Ive only ever received kindness and amazing care from the doctor and her staff. Dr. Mascola is patient and has always been able to answer my nutty questions in regards to each pet. Each of my boys are very, very different and require different care (It's annoying, but I can't help but love them anyway). I could go on and on, but it's not much different from any other vet's office (in terms of what to do, etc), but I will say that the patience and due diligence of Dr. Mascola's staff is very endearing. Especially so, if you have a cat who's constantly crying in its crate, a dog going bat#$)* and a cat who howls at the slightest movement.Moreover, I've ( frantically and angrily- haha) called multiple times in regards to my cats' and dog's issues.. and the staff has always been able to refer me to the emergency vet and also guide me on the necessary steps to take until I'm able to drag whichever ailed animal to the emergency vet.
Angela Cox Zweifel
3 Apr 2014
REPORT
We couldn't ask for a better place to bring our furry family members. Lauren and her staff our nothing short of amazing. They are a great extension of the love we have for our babies.
Chris Raimo
15 Mar 2014
REPORT
Best vet and staff we've ever worked with professionally and the best our pets have ever been cared for personally. Thanks for everything!
Cynthia Cole
4 Feb 2014
REPORT
Dr. Mascola and everyone in her office is amazing. Best vet around! She made a house call to help us say goodbye to a beloved cat! Being able to have her come to the house made it a very peaceful good...
Dr. Mascola and everyone in her office is amazing. Best vet around! She made a house call to help us say goodbye to a beloved cat! Being able to have her come to the house made it a very peaceful goodbye. She and her staff are so great with our old shepherd who is petrified of the vet! All around super acommodating and easy going staff. Great practice!
Marty Littlejohn
23 Jul 2013
REPORT
I agree that reviews matter to me and that I have always gotten outstanding service from this practice. They are friendly, helpful, and I have never felt that they just want me to get another expensi...
I agree that reviews matter to me and that I have always gotten outstanding service from this practice. They are friendly, helpful, and I have never felt that they just want me to get another expensive drug or procedure if it is not genuinely needed. I recommend pet care very highly
Margo G.
8 Jul 2013
REPORT
I've taken my three kitties here a few times, and the doctors and staff have always been friendly and efficient. The business is in a converted house, so some of the exam rooms are a bit small and awk...
I've taken my three kitties here a few times, and the doctors and staff have always been friendly and efficient. The business is in a converted house, so some of the exam rooms are a bit small and awkward, but there are plenty of windows for the cats to look out of while we're waiting for the vet to arrive for the exam.Be careful when you arrive or depart, as the parking lot has a single lane driveway, and there are often cats and dogs coming or going with their guardians. There also aren't a lot of spaces, but I've never had to park elsewhere.
Jonathan B.
3 May 2013
REPORT
My dog has been coming here since she was 8 weeks old and they have been phenomenal. She has some anxiety being a rescue dog, and they do everything they can to make her feel at home. They take the ...
My dog has been coming here since she was 8 weeks old and they have been phenomenal. She has some anxiety being a rescue dog, and they do everything they can to make her feel at home. They take the time to explain things clearly which is great too. Highly recommended.
Carly Z.
20 Dec 2012
REPORT
I had to bring my cat here on short notice, and our usual vet was closed. They were accommodating, clean, and very kind and welcoming. Every staff person was equally friendly, and they all took great ...
I had to bring my cat here on short notice, and our usual vet was closed. They were accommodating, clean, and very kind and welcoming. Every staff person was equally friendly, and they all took great care of my fur-baby. The facility is lovely, and has a very nice "homey" feel. The charges were extremely reasonable. I will absolutely switch from VCA East Hartford to Petcare VS!
Henry S.
9 Dec 2011
REPORT
I'm delighted with this vet. They are very experienced, caring and gentle with my dog. The vet and staff take the time to explain everything clearly. I have taken all their recommendations and my d...
I'm delighted with this vet. They are very experienced, caring and gentle with my dog. The vet and staff take the time to explain everything clearly. I have taken all their recommendations and my dog is doing very well. I love the location since I live nearby. I can't think of anything I would change.
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Please call
(860) 232-6060
Business Hours
Monday
Mon
09:00AM-18:00PM
Tuesday
Tue
09:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
08:00AM-12:00PM
Popular Hours
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Petcare Veterinary Services
West Hartford, Connecticut
General Info
Petcare Veterinary Services operates from West Hartford to assist Connecticut pet owners in maintaining wellness while monitoring conditions and managing care needs. Initial consultations commence through detailed wellness examinations followed by lifestyle discussions and reviews of recent behavioral shifts. Vaccinations flea and tick prevention and microchipping services frequently occur during a single veterinary visit. The team examines potential early illness indicators by monitoring energy levels weight skin condition and movement patterns. Petcare Veterinary Services stands ready to address joint stiffness digestive sensitivity allergic reactions and mobility limitations among pets. Diagnostic tools may include on-site lab testing fecal analysis and blood panels. Veterinarians create treatment plans that include prescription medications dietary adjustments and home-based care instructions. The clinic provides assistance for dental care spay/neuter consultations as well as ongoing support for chronic or age-related concerns. Pet owners value the explicit communication of care decisions which include detailed scheduling information and clear outcome expectations along with long-term care plans. The meticulous nature of recordkeeping ensures families can effortlessly access follow-up care and transfer their records whenever necessary. Petcare Veterinary Services customizes its advice to match the unique routines and resources of each household in West Hartford by considering what is feasible for local families. Pet owners from their initial visit receive explicit action steps while gaining access to a knowledgeable team that understands how Connecticut's local conditions and seasonal changes affect their pet's well-being.
Business Hours
Monday
09:00AM-18:00PM
Tuesday
09:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Angela M.
1 Jun 2019
When we moved to West Hartford we had a cat that we needed a vet for. I am a big fan of local small business vets because I often feel like businesses like VCA over charge and recommend more treatment...
When we moved to West Hartford we had a cat that we needed a vet for. I am a big fan of local small business vets because I often feel like businesses like VCA over charge and recommend more treatments and tests than needed. I was excited when a neighbor recommended Petcare. We brought our cat in and they were so kind. I have every confidence that he's well taken care of by them, although I do think they have a higher than average markup on preventative treatments. We got a dog in December and brought her in too. I was happy to know the rescue recommended them and they were familiar with the rescue. They even said "oh, she's an Addicus dog?" And they were great with her. She's definitely not a fan of going but they always treat her so well and don't mind when she gets nervous and pees when she's getting a shot. I'd recommend Petcare to anyone looking for a great local vet that's not part of a chain. They're super friendly and they have a private parking lot in the center. What more can you ask for?
Mark Dombrofski
28 Jun 2018
I like the vet here
Bryon Couz
8 May 2018
Friendly, smart and curtious staff. They care about your pet.
Mr C.
2 May 2018
Without a doubt one of the best place to bring my dogs for care. I am very picky about who I want caring for my dogs. Dr DeSagen is of the upmost professionalism. She is caring, friendly, and has a gr...
Without a doubt one of the best place to bring my dogs for care. I am very picky about who I want caring for my dogs. Dr DeSagen is of the upmost professionalism. She is caring, friendly, and has a great bed side manner with my pups. I wouldn't go any other vet. Jason the vet tech is also just amazing with my dogs. My dogs love to give him hugs and kisses. They are so happy to go to the vet. I have never had dogs who actually want to go to a vet visit. So that tells you something. This place is always clean, friendly, and welcoming. I have the no fear when bringing my dogs to this vet office. Thank you guys so much.
Tom Kullgren
11 Apr 2018
Great Vet!
Jessica Cajigas
5 Feb 2018
Awesome Vet & Staff
Anne de Hertogh
16 Jan 2018
A clean and welcoming environment. Staff were practical in their treatment plan, competent, and kind in their care. My rottie was comfortable and received thorough care.
Kim Davis
14 Nov 2017
Dr. Mascola has always taken the time to listen to our concerns about our dog, and run tests when we thought that she wasn't acting like her usual happy self. Today Dr. Mascola and the rest of the sta...
Dr. Mascola has always taken the time to listen to our concerns about our dog, and run tests when we thought that she wasn't acting like her usual happy self. Today Dr. Mascola and the rest of the staff comforted us through difficult process of saying goodbye to our sweet old girl. Their sensitive bedside manner was very much appreciated. I recommend this practice without hesitation.
CB Billow
21 Jul 2017
The vet and staff are extremely nice!
Amy Brigham Melvin
27 Oct 2016
Dr. Mascola and her staff took care of my Roxy for at least half of her life and we were always happy with the time and care from Dr. M. and all the staff. Now we have two black kittens, Muhammad Ali ...
Dr. Mascola and her staff took care of my Roxy for at least half of her life and we were always happy with the time and care from Dr. M. and all the staff. Now we have two black kittens, Muhammad Ali and Rosey Grier, brothers who are getting the same great care!! They really understand pets and have always made the best decision for ours!
Noreen Smedick
1 Jun 2016
I would like to send a deep appreciation to Petcare Vet services in West Hartford and Dr Mascola for coming to the house today and making our passing so much easier. She has been Mikah's Vet for 11 ye...
I would like to send a deep appreciation to Petcare Vet services in West Hartford and Dr Mascola for coming to the house today and making our passing so much easier. She has been Mikah's Vet for 11 years and she and her staff our wonderful people and we could not have asked for anything more.
Gary Neidle
29 May 2016
So happy to be reunited with Dr Mascola and her staff after moving back to Connecticut ! Oliver and I thank you for your expertise, great service and genuine love for all animals !
Susan Hansen
30 Jan 2016
Dr. Mascola and all the staff at Petcare are friendly, professional, talented and caring. They have always treated my pets as if they were their own. It's a welcoming and comfortable place, and I know...
Dr. Mascola and all the staff at Petcare are friendly, professional, talented and caring. They have always treated my pets as if they were their own. It's a welcoming and comfortable place, and I know we are in good hands there.
Cullen B.
26 Jul 2015
I did not receive services from this vet. The woman who answered the phone was a bit terse. She asked if my dog had been brought there before and I said no, she then said we are not taking new clients...
I did not receive services from this vet. The woman who answered the phone was a bit terse. She asked if my dog had been brought there before and I said no, she then said we are not taking new clients at this time and hung up abruptly. What she did not know was I just had a few questions... but I never got to ask. I will not be working with this veterinary service.
Jessica Chung
9 Apr 2015
Not only have Dr. Mascola and her team taken exceptional, compassionate care of our loveable lug of a chocolate lab, they have also taken care of us, his family. As a new mom with a sick dog, I was am...
Not only have Dr. Mascola and her team taken exceptional, compassionate care of our loveable lug of a chocolate lab, they have also taken care of us, his family. As a new mom with a sick dog, I was amazed when Dr. Mascola went above and beyond to accommodate my need for a private, comfortable space to feed our daughter while we waited on doggie test results. Our pup loves to visit his "girlfriends" at the vet, which is a welcome change from previous on-the-way-to-the-vet struggles, and we always receive prompt, courteous and timely communication and follow-up on each of our visits.
Cassandra Santiago
29 Mar 2015
I was a new dog owner and they answered every question I had.they even helped me when my dog got a hold of some chocolate and walked me threw what I needed to do and stayed on the phone with men it m...
I was a new dog owner and they answered every question I had.they even helped me when my dog got a hold of some chocolate and walked me threw what I needed to do and stayed on the phone with men it ment allot to me that they stayed on the line.
Jen P.
17 Jan 2015
We found Dr. Mascola at Petcare VS through the recommendation of a friend. I'm so glad we ended up using her. She is wonderful and so is her staff, very patient and caring. When one of our cats con...
We found Dr. Mascola at Petcare VS through the recommendation of a friend. I'm so glad we ended up using her. She is wonderful and so is her staff, very patient and caring. When one of our cats contracted a rare illness and we had lots of questions regarding how it could impact our other pet she spoke to a specialist for us so we could have the most accurate information. It really helped put our minds at ease. Price wise I think Petcare VS is about average for the area. Highly recommend this business.
Cristina Chillogalli
10 Dec 2014
LOVE these guys and gals. Dr. Mascola and her crew are just awesome. They're kind, caring, compassionate, reasonable, and empathetic. They're the first Vet I found when I moved to CT and so long as...
LOVE these guys and gals. Dr. Mascola and her crew are just awesome. They're kind, caring, compassionate, reasonable, and empathetic. They're the first Vet I found when I moved to CT and so long as she is in practice she will be our Vet!!
Isaac Mussomeli
1 Dec 2014
Absolutely the best vet office ever. The staff are all top notch, their system is quick and efficient, the level of care is second to none, and on top of that my little buddy isn't just unafraid but ...
Absolutely the best vet office ever. The staff are all top notch, their system is quick and efficient, the level of care is second to none, and on top of that my little buddy isn't just unafraid but apparently loves coming here. Right alongside his doggy daycare this seems to be one of his favorite places.
Lorene Wright
30 Sep 2014
Both our dogs have been going to Dr. Mascola at Pet Care since they were puppies. The staff and service has always been of top quality and their pricing is very reasonable. They remember our dogs each...
Both our dogs have been going to Dr. Mascola at Pet Care since they were puppies. The staff and service has always been of top quality and their pricing is very reasonable. They remember our dogs each time and treat them with love and care. Our dogs never appeared nervous or scared to go to the vet! We have recently moved away and are so sad to leave Dr. Mascola and the Pet Care team!
Brooke Baran
15 Aug 2014
I would be remiss if I did not take a moment to write something about the services and more importantly the people at Petcare. I am the mom of an 8 year old chocolate lab who has been going to Dr. Ma...
I would be remiss if I did not take a moment to write something about the services and more importantly the people at Petcare. I am the mom of an 8 year old chocolate lab who has been going to Dr. Mascola for her entire life. She is a loving and sweet dog but also a very complicated and scared dog. Everyone at Petcare, and most importantly Dr. Mascola, know how nervous Harley can be and they just take so much care with her and try so hard to make her comfortable. In addition to taking such amazing care of my little girl, they take amazing care of me! I am a nervous momma as Harley means the world to me and they just totally get it. I want to thank them from the bottom of my heart for being truly the best veterinary office around. I now drive an hour to get to them! And most important thank you for everything you did for Harley yesterday and do for her every time we visit. I could not ask for a better vet!
Bob Nolte
23 May 2014
Petcare provided excellent, responsive, knowledgeable and highly personal and professional services for our cat over a fifteen-year period, beginning with when he was part of a litter made available t...
Petcare provided excellent, responsive, knowledgeable and highly personal and professional services for our cat over a fifteen-year period, beginning with when he was part of a litter made available to us right there in the office. We couldn't recommend the practice more highly.
Jenny C.
29 Apr 2014
I'm the primary take-the-boys-to-the-vet's-er.. Dr. Mascola's office at Blue Back Square is so conveniently located and has its own parking lot- WINNING.Ive only ever received kindness and amazing car...
I'm the primary take-the-boys-to-the-vet's-er.. Dr. Mascola's office at Blue Back Square is so conveniently located and has its own parking lot- WINNING.Ive only ever received kindness and amazing care from the doctor and her staff. Dr. Mascola is patient and has always been able to answer my nutty questions in regards to each pet. Each of my boys are very, very different and require different care (It's annoying, but I can't help but love them anyway). I could go on and on, but it's not much different from any other vet's office (in terms of what to do, etc), but I will say that the patience and due diligence of Dr. Mascola's staff is very endearing. Especially so, if you have a cat who's constantly crying in its crate, a dog going bat#$)* and a cat who howls at the slightest movement.Moreover, I've ( frantically and angrily- haha) called multiple times in regards to my cats' and dog's issues.. and the staff has always been able to refer me to the emergency vet and also guide me on the necessary steps to take until I'm able to drag whichever ailed animal to the emergency vet.
Angela Cox Zweifel
3 Apr 2014
We couldn't ask for a better place to bring our furry family members. Lauren and her staff our nothing short of amazing. They are a great extension of the love we have for our babies.
Chris Raimo
15 Mar 2014
Best vet and staff we've ever worked with professionally and the best our pets have ever been cared for personally. Thanks for everything!
Cynthia Cole
4 Feb 2014
Dr. Mascola and everyone in her office is amazing. Best vet around! She made a house call to help us say goodbye to a beloved cat! Being able to have her come to the house made it a very peaceful good...
Dr. Mascola and everyone in her office is amazing. Best vet around! She made a house call to help us say goodbye to a beloved cat! Being able to have her come to the house made it a very peaceful goodbye. She and her staff are so great with our old shepherd who is petrified of the vet! All around super acommodating and easy going staff. Great practice!
Marty Littlejohn
23 Jul 2013
I agree that reviews matter to me and that I have always gotten outstanding service from this practice. They are friendly, helpful, and I have never felt that they just want me to get another expensi...
I agree that reviews matter to me and that I have always gotten outstanding service from this practice. They are friendly, helpful, and I have never felt that they just want me to get another expensive drug or procedure if it is not genuinely needed. I recommend pet care very highly
Margo G.
8 Jul 2013
I've taken my three kitties here a few times, and the doctors and staff have always been friendly and efficient. The business is in a converted house, so some of the exam rooms are a bit small and awk...
I've taken my three kitties here a few times, and the doctors and staff have always been friendly and efficient. The business is in a converted house, so some of the exam rooms are a bit small and awkward, but there are plenty of windows for the cats to look out of while we're waiting for the vet to arrive for the exam.Be careful when you arrive or depart, as the parking lot has a single lane driveway, and there are often cats and dogs coming or going with their guardians. There also aren't a lot of spaces, but I've never had to park elsewhere.
Jonathan B.
3 May 2013
My dog has been coming here since she was 8 weeks old and they have been phenomenal. She has some anxiety being a rescue dog, and they do everything they can to make her feel at home. They take the ...
My dog has been coming here since she was 8 weeks old and they have been phenomenal. She has some anxiety being a rescue dog, and they do everything they can to make her feel at home. They take the time to explain things clearly which is great too. Highly recommended.
Carly Z.
20 Dec 2012
I had to bring my cat here on short notice, and our usual vet was closed. They were accommodating, clean, and very kind and welcoming. Every staff person was equally friendly, and they all took great ...
I had to bring my cat here on short notice, and our usual vet was closed. They were accommodating, clean, and very kind and welcoming. Every staff person was equally friendly, and they all took great care of my fur-baby. The facility is lovely, and has a very nice "homey" feel. The charges were extremely reasonable. I will absolutely switch from VCA East Hartford to Petcare VS!
Henry S.
9 Dec 2011
I'm delighted with this vet. They are very experienced, caring and gentle with my dog. The vet and staff take the time to explain everything clearly. I have taken all their recommendations and my d...
I'm delighted with this vet. They are very experienced, caring and gentle with my dog. The vet and staff take the time to explain everything clearly. I have taken all their recommendations and my dog is doing very well. I love the location since I live nearby. I can't think of anything I would change.
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