ok I never thought I'd have to do this but I just had an absolutely horrific, traumatizing experience here that I hope nobody has to go through again.
roughly 48hrs ago I noticed my dog had develope... Read More
ok I never thought I'd have to do this but I just had an absolutely horrific, traumatizing experience here that I hope nobody has to go through again.
roughly 48hrs ago I noticed my dog had developed a hot spot on the back of her neck. it was a bald, raw, oozing spot on the back of her neck. I emailed my usual vet but they had no availability and told me I could drop her off and they'd squeeze it in between appointments.
but my pup gets separation anxiety and I've never had to board her or leave her in anyone else's care, and especially because she was very clearly uncomfortable due to her wound, I didn't want to subject her to that. so I declined.
my friend and his family absolutely adore chuck. they're the only other people I know who are as enthusiastic about their dogs as I am. they've always told me how great he is. so I called them to see if they could squeeze me in. 4:45pm, which I have to leave work early for and admittedly ran late, but they had offered me a 530 slot, too, so I figure I'm ok.
go in, they do the usual basic run through with me ad identify her hot spot and want to do a standard antibiotic and all. great, no big deal.
buts not chuck, it's a very nice blonde woman who seem to be his second in command. no problem either.
she asks me if she can shave the hair around the wound so it can dry and it'll be easier to clean and of course I agree. this is like, at least 1/3 of why I'm here.
so she busts out the electrical buzzers and starts going at it but isn't having great success. so she needs bigger ones or something which again is no surprise. she's not a small dog.
but I have to tell you. basically zero effort to get my dog comfortable with these loud buzzing things that she's getting poked with. but ok we're being pragmatic, we all got other things to do. so whatever. but as I'm comforting and holding my poor dog while she getting poked by strangers, she's yelping and crying and struggling so badly to get away. and I look over and - yes, I am being a bit hyperbolic here - but I swear to god it looks like this lady is trying to cut my dogs (very short) hair like a caveman using an arrowhead they had sharperened themselves. like she is straight up HACKING at my dogs hair with this buzzer. and not like.. accurately or carefully or skillfully or anything. no, she's like.... pretty much scraping this raw, open, oozing wound with the metal teeth of these buzzers. in such a way that, if you did that to my undamaged skin, i would have yelped and cried.
and my poor baby girl is struggling so much we have to stop. and I'm like oh let me just take a second and calm her down she's scared.
nooope. this vet actually tells me that my dog turned around like she was going to bite her.
keep in mind, this dog is the sweetest babygirl you'll ever meet. she brought a frog into the house, in her mouth, just to play with it. if you yell at her too loudly, she'll pee. she is the opposite of aggressive.
so I tell her I'll hold her head. first, I know she's not going to bite, and second, I don't really gaf, to me honest. I would have taken a bite over what happens next.
this lady says no, that SHE HAS TO MUZZLE MY DOG FOR HER SAFETY.
if you know how to use a muzzle properly, you know it requires training and some form of patience. since my dog doesn't bite, my dog is not trained to wear a muzzle
but what can I say at this point? I keep telling her I'll hold the dogs head but she insists the dog wears a muzzle. fine, I hate you, but fine.
but this lady doesn't bust out some ordinary muzzle that looks kind of like a bet and let's them breathe and open their mouths a little bit.
no. she pulls out something that looks like a medieval torture device and forces this thing onto my poor dogs nose.
I've literally never seen a muzzle like this in my fcking life. it's basically just a thick piece of leather with an adjusting strap. but it just forces your dogs snout into a frikin cone. like a tight cone. so tight that the dog can't open its mouth AT ALL and I can tell my dog is like struggling to breathe. of course she is. she's fcking terrified, being grabbed and cut and scraped by literal strangers. no compassion or empathy for her, no patience or gentle exposure, no sympathy. and this lady insists upon putting this - I swear to god it's like a torture device - onto my dogs face that I'm pretty sure will probably suffocate any dog that wears it for too long.
because she either has the world's dullest hair clippers and needs to literally hack away my dogs hair or like - and I'm sorry, i know this is a mean way to say it - this lady has like no motor control.
my poor girl is struggling so badly and this is going on for WAY TOO FCKNG LONG for a like 5" patch of hair that I'm like begging to let my dog have a break and let me calm her down because she's full blown panicking at this point and is really struggling to breathe.
pretty sure the vet tech was a bit.. taken back, too.
but the vet basically says we're done triming it and I immediately remove that death trap she wrapped around my dogs nose to protect her clumsy fingers (sorry I know I'm getting a little mean but I'm kind of POed)
honestly I almost bit her myself.
my dog is one of those dogs that loves(ed?) the vet. she is quite literally the happiest, sweetest, most gentle pup I have ever met. and I love dogs so I meet a lot of them.
but I feel like I basically subjected my dog to a torture session so that this woman could go home an extra 10 minutes early or something. I'm angry this lady just acted without absolutely any regard for the pain and fear she was causing my dog.
like wtf. i could've held my dog down, hacked off her fur, and tortured her at home -- for free. I went to the vet so that it WOULDNT be so traumatic. that it would be done with the right tools, experienced hands, and empathy. and maybe even some *gasp* pain management. like at least spray her wound with lidocaine or something.
seriously though. I feel like I just paid this person like $250 to torture my dog. and to be given the pills we already knew she needed.
I'm sorry - I've never written such a negative (or long) review. but seriously. what animal professional puts a muzzle on a dog with absolutely zero prep and no training. and with total disregard for how traumatizing that would be for her.
ugh I feel so bad saying this but I would never leave this person alone in a room with my dog. ever.
I'm not overly sensitive to this stuff. I understand that these situations will often be uncomfortable, painful and traumatizing for a pet. but that's why I spend money on a vet. its to reduce those things. I don't really feel like that's what happened here. Read Less